This is a very nice gym. It's not as large as the Roanoke facility and doesn't have a jacuzzi, but it's a nice place. Great outdoor pool area. It's also a clean gym. When I go into the cardio room at the Roanoke facility, it smells strongly of mildew. Nothing like that at the Botetourt facility. The track is small but sufficient. Recently they've updated the equipment, which is always a good thing. It's relatively small, clean, and has all you need to get yourself to good health. read more

The quality of the gym itself is great, but their business practices are sleazy. Think first before signing the contract. You are charged on the 5th of every month, so naturally you would think that as long as you cancel your membership before then - you aren't forced to pay for a month. Even if that is the case, you'd think it would be possible to get a refund for the month you aren't going to use. This is not the case. They stand by the "fine print" in their contracts which most people probably don't read (it is a gym membership, we are not purchasing property here). The manager told me that they deal with this issue (angry people requesting refunds, bank disputes, etc.) every month, and they blame the customers - not their policy. What's worse is - in my case - I attempted to cancel the membership in person before the end of the month, my number was taken down, and I was told I would receive a call from the manager when he was back. I did not receive a call, so I called back on the 2nd of the following month. The manager was still not in, so they took my information down again and finally I received a call on the 3rd to cancel the membership. I was not told that I would still be charged, and that I wouldn't receive a refund. I'm now having to deal with my bank to dispute the charge for services I canceled and will not be using, and I was essentially called a liar when I brought up the fact that I attempted to cancel the membership at the end of the month. read more

Management has gone down hill. Making accusation to members about wearing perfume before gathering all the facts. Although I do not wear perfume to the gym Management should put this rule in the contract or post on the door as you come in. Highly insulted. You need to speak with people men especially who come in with funky arm pits if you want to control smell. Will not renew my membership next year. read more