What a DUMP! They forgot it was 2016 and not 1966! The rooms stink. The bed covers look like they came from the Salvation Army. Next time I will stay in a homeless shelter which would be much nicer. . read more

I cannot say enough good things about Anne Parker and the Carleton Hotel. We had our wedding there last weekend, and all the guests stayed there as well. Anne did an amazing job with planning our ceremony and cocktail hour! She was so professional and knowledgeable. From the first day we met, I knew I was working with the right person. Anne is amazingly good at what she does, and takes all of the tasks related to wedding planning very seriously. So much so, it helped me to be at ease knowing she had the details under control. I could not have been happier with Anne and the venue as a whole. Their beautiful vintage bar was perfect for our cocktail reception and photos. Additionally, I heard nothing but good things from guests about the hotel itself. I stayed there the night before the wedding and can attest to how nice the rooms are. The Carleton was the perfect venue for our wedding! Thank you Anne,and the Carleton Hotel, for exceeding every expectation! read more

We had both our wedding ceremony and reception at the Carleton in May 2011. It was the first vendor we booked, and we have absolutely no regrets. Annie, the banquet manager, is organized, professional, and always quick to respond to any emails or questions. I found their policies regarding weddings much more flexible than other places. The hotel itself is beautiful and provides an entire section for your wedding, including a gorgeous bar area with sitting rooms for cocktail hour. The ballroom is a smaller and more intimate than many hotel ballrooms which I preferred for our 100 person wedding. In addition, the prices and catering minimums are much more reasonable than any place I looked at in Chicago. The food is catered by Barclays located in the hotel and was delicious, and we received many compliments on it and the hotel as a whole. read more

I got a room for my parents in the motel section of the Carleton and I was so pleased with the rooms! They are used to Holiday Inns but I wanted them closer to me in Oak Park. The rooms were cute, very Mad-Men-60's, but adorable! They were clean and nicely sized for a motel, they had a little kitchenette and a nice clean bathroom. I told my folks that if they didn't want to stay there, I would and they could have my apartment! They were very comfortable and pleased with the location, they said next time they come to town they will surely stay there! read more

Wonderful place to stay. Room comfortable with nice amenities. Great location, close to restaurants, shopping. Good for business or pleasure. Bradley at the front desk was most helpful. read more

We had out of town friends visiting and they wanted to stay in a local hotel. We meet them at the Carlton hotel when they arrived at the property and were able to leave our car at the hotel and take the walking tour of Oak Park. The location of the hotel is very convenient in relation to downtown Oak Park and the train to downtown Chicago. The rooms were clean and the service was excellent. The Hotel also has two restaurants and a coffee shop. We had lunch at Poor Phil's Sports Bar & Grill, great entrees & salads. I would recommend the hotel and the restaurants at this Hotel. read more

Very nice older hotel, but with the amenities of fridge, microwave, Wifi. Friendly staff. One block from Green line (get off at Harlem!) Great hotel out of the way, but easy access to the city. Good value. read more

The hotel is nice and I'd compare it to the Blackstone or the Drake as others have. And it is the only game in town. But every time I stay here I'm surprised by the rudeness of the front desk staff. They act like you're lucky to be allowed in their hotel. Snippy, unfriendly, unwelcoming. Otherwise it's a generally well-appointed, generally quiet hotel. Except on Saturday nights when there's a wedding downstairs. Drunk wedding guests. The worst. Just because you're up at 1 a.m. doesn't mean the rest of the world needs to wake up. Shut up. And NO, the party should not move to your room. Don't make me call the front desk. read more

What a wonderful place!! I plan on going back when ever possiable. All the room are really nice and spacious, you are denfinatly not going to a Holiday Inn. The front desk staff were so friendly and accomidating. Every time we asked for somthing they had the answer and a map to go along with it. Great place, I highly recomend it! read more

The perfect location when visiting Oak Park. Close to all the shopping and entertainment that Oak Park has to offer. Excellent customer service. The rooms are spacious and clean. The bar is fantastic for a late night drink. read more

We stayed over Memorial Weekend to attend a wedding in Oak Park. When I got to the Hotel at 3pm it must of been break time for the Front Desk staff as one associate was sitting on a chair at the desk. You could see into the office behind the Front desk and there was a young gentleman sitting at the desk leaning back in the chair and he looked quite comfortable as he made no move to come out and assist us. As a couple ppl were checking in at the same time I was patiently waiting and got out my ID and Credit card and had them laying on the counter. After making eye contact with the guy in the back room a couple of times he finally got up and came out of the office to ask of one of the guys in our group who was walking around in the lobby needed assistance., He then turned around and went back into the office never offering any assistance to me. After about 30 seconds a lady came out of the back room ( please keep in mind the door to the office is open this whole time ) and asked the same guy in the lobby if he needed anything and he said no and pointed to me. Keep in mind that she is standing directly in from of me at the time. She then looks at me and say well I guess I will have to check you in then. I have not said anything at this time. There was no hello - welcome- thank you for coming- nothing she pulled out a stack of paperwork asked me to sign a piece of paper, gave me a parking pass and then just stood there and then she said you are all se. I then said well I guess a key to my room would be nice. She gave me a very dirty look and handed me 2 keys and said the elevator is down the hallway. I couldn't tell form the hand writing if the room was 240 or 246 so I had to try both rooms until I found our room. As my group of 5 was walking up to the elevator one of the ladies in our group said "Did you see that dirty look she gave you?" and I said yes & I thought they were all very rude. There was a young lady at the top of the stair who obviously was listening to our conversation as she stepped up to me and said "Well that associate is foreign and she doesn't mean to be rude she just comes across that way." I replied that it really make no difference where she is from ~she was rude and nasty and I didn't appreciate it. The young girl just shrugged her shoulders and went down the stair to the desk. We then went to our rooms got ready for the wedding and left the hotel. We returned at 10:30 pm there was a very loud reception going on in the ballroom the cigarette smoke in the back hallway was disgusting. We went up to our rooms only to find out that ballroom was located directly below our rooms. I called the desk and spoke with Anthony who assured me the music would be done at 11:30. I said ok at 11:50 I called down again as the floor, walls, windows and beds in our room hade been vibrating since 10:30 pm and I got a female on the phone she said the music won't be done until 12:00. I told her of my earlier conversation with Anthony and she said well he didn't know what he was talking about there was nothing she could do about the noise. IT did finally end at 12:00. Then the parents form room next to ours found their daughter with some guy in the room across the hall from us and proceeded to yell and scream for the next hour in the hallway I personally yelled in tot he hallway for everyone to shut up and go to bed. They finally went into their separate rooms only to continue for the next 30-45 minutes yelling and discussing the situation. When I checked out the next morning I was not asked how my stay was or anything. I did ask the lady at the front desk to please thank room 248 for keeping us up for most of the night with their issue. I would of done it myself but they had the Do Not Disturb sign on their door. the other people that we were traveling with had the same noise experience and they were told well we do a lot of wedding and this is were everyone stays so it is going to be noisy and there is nothing that thy van do about it. We paid close to $200 for that experience. I would never recommend this hotel to anyone. read more