RARELY do I give 5 stars, but this establishment deserves it. All I was looking for was a weekend warrior inexpensive used car, I was a bit concerned as the inventory seemed to be very high end. The first thing I liked was in the advertisement, they included the VIN to make researching the vehicle easier. I found countless dealerships selling used vehicles that had once been leased, smashed to pieces, bought from a salvage dealership and put back on the market after a spit & shine. When we called the number of the advertised vehicle off of CL, a lady told us what dealership to go to and they would "bring it out of stock". We got to CarLink, it was busy but we were well taken cared of. The employee we did business with was named Victor and I strongly recommend you go and ask for him. We bought the vehicle on the spot after a test drive and countless questions, (along with a little negotiation), when we brought the vehicle to our regular mechanic a few days later in Queens for a once over, he was deeply impressed with the quality of our purchase. Victor took care of all the registration, title, temp plates, everything in a timely and efficient manner. I am a real person, this is a real review, feel free to message me. If you're smart, you will communicate with CarLink in Morristown, NJ and ask for Victor. read more

I purchased a 2019 Ram 1500 from CARLINK and, within nine days of ownership, discovered several issues that I immediately brought to the dealership's attention. Because I wanted an unbiased opinion, I paid an independent repair shop to perform a thorough inspection of the truck. Based on that inspection, I brought my concerns back to the dealership. The passenger-side exhaust manifold is leaking badly enough that exhaust fumes enter the cab. I was told the ticking was "normal for a Ram" and that the general manager, Robert, said his personal truck does the same thing. While I knew the truck had a ticking noise when I bought it, I was never told that exhaust gases could enter the passenger compartment. I didn't think much of it because they told me it's a normal thing. I also reported rear wheel bearing noise, play in the front intermediate axle, and an intermittent issue where the infotainment screen goes black when shifting into reverse. I was told the wheel bearing noise was "normal for a used vehicle." The only repair the dealership agreed to make was replacing two broken exhaust hangers at the rear of the truck. I paid full market price for this truck. I wasn't looking for a discount, and I wasn't expecting a perfect used vehicle. In fact, this was the first used vehicle I've ever purchased from a dealership because I believed buying from a dealer would give me more confidence than buying from a private seller. Instead, after paying for an independent inspection and reporting these concerns within nine days of purchase, I felt my concerns were dismissed rather than addressed. I expected a dealership to stand behind a vehicle when multiple mechanical issues including what I believe is a safety concern involving exhaust fumes entering the cab, were identified almost immediately after the sale. I gave CARLINK (Robert) every opportunity to make this right. If they choose to address these concerns, I will gladly update this review to reflect that. read more

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Don't like the way they do business. Went to see a car but Robert wouldn't let us test drive until we agreed on a price. The price at the dealership was different than the price online. They try to manipulate you into agreeing on purchasing a car before you can test drive and gave some asinine excuse that every time the car is test driven, they need to detail the vehicle again. Yeah, right. read more

wouldn't by a car from them again if you paid me. this company is a joke and wish someone would shut them down. Their cars a junk and they are just trying to scam people. I could write pages about all the things they did and didn't do but I'm not even going to waste my time. just hope this helps others from making the same mistake. read more

They are a bunch of bad people. Don't buy a car. They are in very bad condition. They modify everything to make it work. We bought a car for 13 thousand and it only worked for three months. They are a bunch of Dominican scammers. read more

Horrible experience " Car look excellent but need an every fluid changed and to insult to injury the timing belt was shot as I purchased from out of state and daughter took the car to college.. smh. read more

Car won't start 2 weeks since purchase - they could care less and can't even drive their to get the plates - scam job

STAY AWAY FROM THIS DEALER!!!!! The whole experience was terrible. If i could give them a 0 I would. My car has had issues since the day of purchase. Due to the dealer being 2 hours away I decided to take the car to a dealer closer to where i live to get looked at. Long story short within 3 months the Fuel tank, Fuel pump, and valve cover needed replacing......the car has been parked for 3 months now with 9K worth of repairs......let's not forget I JUST PURCHASED THIS CAR. I have had to hire an attorney just because now I have a car note of $550 with a car that's been sitting for 3 months because I don't have 8k just laying around...... Lastly I spoke with the manager, and he offered NO SOLUTION. Actually, all he did was try to argue about how there was no way to inspect for a bad tank. read more

BUYERS BEWARE! CarLink at 140 Ridgedale Ave, Morrison, NJ ARE SHADY!... I made two BIG MISTAKES! Sending in a good review about them... but The biggest mistake was... NOT BRINGING A MECHANIC TO CHECK THE VEHICLE! About 5 months ago, I brought from them a 2017 Ford Explorer Platinum from them... The sales person name Mia, sold me the vehicle... assuring the car was in GREAT CONDITION... I found out THE WATER PUMP AND THE TIMING CHAIN WAS WORN OUT! Thank GOD I had ENDURANCE INSURANCE WARRANTY... The repair came to $3,200 DOLLARS! Call Mia, she could not give me a answer why this vehicle wasn't maintained before selling it... I also has a trade in (it was a very old car) was offered $250.00... It wasn't deducted from the bill, they said they would send me the check... I NEVER GOT THE CHECK! They claim I would have to refer a customer before I would get the check. THEY LIED TO ME! THEY STOLE THAT $250.00 DOLLARS! I WOULD NEVER REFER ANYONE TO BUY FROM HERE! read more

1/4 of a star . Do not trust Hali. Very dishonest and deceptive. Victor is also very shady. Be on your p's and q's if you give them your money. All they want is your money and then they pressure you by up selling a warranty that won't cover anything I'm sure. They told me I had a 30day warranty But if I needed an alignment they couldn't do it because they don't have the machine. I would have to take it somewhe else like Maaco. But I would have to pay for it. Not to mention the Carlink repair shop on Martin Luther King charges for things that were broken before you buy your car. But Hali and Victor didn't tell me that part. They made it seem like they would take care of it.. They will call you several times a day to get you in but once you purchase the car they are hard to get in touch with. After multiple emails and voicemails I got a flat out lie via email from Hali to cover his ass. Go somewhere else. You will regret giving them your business! read more

Luis was attentive and accommodating. I was impressed by the inventory and his honesty. I am very happy with my purchase

Purchased a Cadillac from Brandon a couple months ago unfortunately was in a bad accident totaled car so we're back for another we drove a couple SUVs Brandon was more than helpful with all of them we ended up purchasing a Jeep Grand Cherokee. The whole team at carlink is fantastic very highly recommend. read more

This dealership falsely advertises that it works with all types of credit. They'll reply with some nonsense about the down payment changing. That's not what happened. Ashton the "Internet Sales" clerk responded to me that no car in the dealership was available to me. That's prima facia evidence that they absolutely do not work with all types of credit. That would be accurate wasting a prospects time was "working" with their "credit." Moreover, the scam takes special forms if you happen to be disabled or receive Social Security. Being in Social Security or being disabled is a bar to their alleged flexible credit terms. The place takes advantage of people on disability. Something else they'll "work" you with. Avoid. read more

Employees are kind and work together amazingly. .

Im telling you if you don't want to lose your money , do not even think about purchasing from Carlink. They sold me a bad car all around . The car broke down in less than a month and I tried to work it out with them and they would not help at all. Basically they were saying it's my problem and not theirs. I took it to the BMW shop and they told me that it had consequential damages . It was leaking oil. The steering wheel got tight when I was driving with my 1 year old. All kinds of codes came up , the belt popped and went into the crank shaft. The sold me A very bad car and I spent my hard working money . The total to fix it was over 10,000 dollars and the shop was saying it needed another engine that cost 35,000. I will never ever purchase from them again and you should absolutely not . 7/30/ 21 I wouldn't even give them o read more

The team seem professional but be careful. I sold them my 2012 Chevy Traverse. It was in decent shape but had issues. They gave me an offer of $1400 orally. I must have seemed to agreeable and didn't negotiate, because when I sat down to sign the paperwork, I discovered the check was made out for $1300. Of course, there was no arguing over $100, so I just took it. It did, however, leave a bitter taste in my mouth. read more

My husband & I purchased a Jeep Liberty 2012 in March 2020. Right before Covid shut down NJ. My husband is a very skilled mechanic, he went over this Jeep with all he had since it was for our granddaughter. This Jeep was priced much lower than book value. At first my husband though this is to good to be true. Going into her 2nd year with her Jeep and she couldn't be more happier. We are extremely happy with car link. We have sent many others there. They all left very satisfied. read more

Putting lives in danger!" - S D Victor took advantage of my 18 year old son and sold him a vehicle that had been previously t-boned and had an open recall that affected the safety of the vehicle. It was not discovered until the frigging right side axle broke loose from the vehicle causing him to lose control and strike a parked vehicle. Total xxxx and somebody needs to go to jail! read more

If I could give ZERO stars, I would. Where to start? Don't bother making an appointment here. They'll sell the car you are interested in to someone else as you are ON YOUR WAY to the dealership. That's right. I was half-way there on a Friday in insane traffic. Yet, they sent me TWO e-mails and TWO texts to reconfirm my appointment the days before and I replied YES to all. I left my job an hour early cuz it's an hour drive for me to get there. My hubby got there an hour before me cuz he knows if we were to buy it's a long process so he wanted to get things started before I get there. We even brought the extra key to my car and the Title we were gonna trade it in with, that's how prepared we were to buy. So, my hubby shows up and to his surprise the car we are interested in an older couple just pulled up from the test drive AND proceeded to start the paperwork. So, my husband sent me a text and informs me not to rush there. This place does not care about customers!!!! It's strictly JUST a business for them to make that commission and whoever gets there first gets the car. Oh, they'll hound you alright with texts and e-mails to confirm an appointment, BUT fail to reach out to let you know that the car you are interested in is about to be SOLD and give you a heads-up. And to add insult to injury, the "manager" Victor, tells my husband if he still wants to test drive the car. Are you kidding me??? And he made it seem like we are just getting upset over nothing. So, in other words, Victor wanted us to just hang around until the keys were handed over to the other couple right under our nose to let us know it's SOLD. Wow! We have bought multiple cars from other dealerships before where they didn't go ahead and sell it as we were on our way there. That's disgusting business. Victor just assumes that all customers just flake out and not show up to appointments. No wonder the place ONLY has a 3 star review. I look at it this way, everything happens for a reason. Reading the reviews looks like they are big on selling lemon cars anyway. Shame on you!!! read more

It was a good experience until getting my vehicle home. Upon pulling my $40k truck into my garage I noticed what appeared to be a film on my truck. I rubbed my hand over the truck and to my surprise, there was over spray covering the ENTIRE vehicle. And some very bad body work on the rear of the truck that wasn't noticeable in the sunlight. The LED lights in my garage showed it all off.. NOW I don't know about you, but I never run my hands over a freshly cleaned vehicle - it's bad for the paint!! Upon calling the dealer and speaking to my salesmen, I was told that they're a "used car facilitator" NOT A DEALER. And unable to mediate something like this. Something like this should've been taken care of before a sale. I was under the impression when I chose to do business with this facilitator, they were above typical dealership practices. Nope. You sign, they want nothing to do with you. Now this establishment will not remove this overspray from my vehicle and am left to fit the expense of having it clay barred to correct the paint. Consider running your hands all over their cars before purchasing. Not happy and would not recommend. Edit: sub-par response that the vehicles are sold as-is. Again.. how often does anyone run their hand across a freshly cleaned car? Hmm?? No one. I suggest running your hands over every single car in this lot before you even consider test driving anything. Better slogan for this buy here pay here style dealership is signed and screwed. Not happy at all to be paying even more out of pocket on a truck i put a sizable down payment on. I honestly wish I took my business elsewhere. read more

I bought a used vehicle from CarLink in August 2023, which I had shipped to me. The vehicle still smells like an ashtray, despite me asking if there were any smoke odors in the car prior to purchase. I've steam-cleaned and deodorized it twice and the smell is engrained in the car. I had asked about any engine leaks or oil spots, or other issues with the car to which the salesman, Hali Garcia ensured me there were none. CarLink's claim is that "each car is gone over and thoroughly inspected" and a "family business". I took the car to get inspected and learned that to pass inspection it needs new brakes, a new valve cover gasket and PCV valve, and a tie rod. When I contacted Mr. Garcia and informed him of these issues to ask for CarLink to help make this right, I basically got a "too bad" response and verbatim comments from him were "the warranty wouldn't have covered those items anyway"; "it's not catastrophic"; and "it doesn't matter what you 'feel'". Thankfully I have the email chain to support everything in this review. $2,000 in repairs just to pass inspection is bad business. DO NOT buy a car from this dealer or trust Hali Garcia or you will get burned and totally misled. I'm not sure how these guys sleep at night. read more

BUYERS BEWARE! Very Shady business! My Grandfather just made the mistake of purchasing a Car from these crooks. After bringing the Car to a local & trusted mechanic several issues we're brought to Carlink's attention. My Grandfather was re-assured that all issues would be fixed. After finally purchasing the vehicle and several issues later it turns out they never changed the fluids, brakes are still an issue, one of the tires replaced on the Car had a huge tear in the bead and some sort of glue/cement was used to keep the bead ( tire went flat a day after buying it). Carlink also sold the Car with a recall notice on it for a defective airbag, turns out they used a Carfax report from the previous year which never reflected the Airbag issue. My Grandfather went to return the vehicle days later to Carlink, Upon arrivng at Carlink They treated the my Grandfather's Car like a fresh trade-in, offered him half of what he paid days ago and ran a fresh Carfax report which showed a recall notice. My Grandfather was told by Carlink that " This vehicle should never have been sold in the first place! and there is no way we can buy this vehicle back from you" I've had dealing with Car Dealerships like this before, These people are you typical low rent scam artist scumbag dollar hungry Car Salesmen who take absolutely no pride and offer no integrity in their work. Avoid this place at all costs read more

I feel taken advantage of. I was never told the car I purchased had been a rental. Apparently that's a problem when you go to insure it. Of course I didn't find that out until it was too late to take it back. I HAD asked if there was a carfax... If there were any accidents... The salesman showed me the Carfax on the computer screen that said it had no accidents. Why would he NOT be upfront and say that it was previously a rental? He's in the car business. There is no way he wouldn't know that THAT fact might be an issue. The program that lead me to view the car (the Buyers Edge) tried to mediate but there was nothing to do. I do not recommend this business. read more

Awful manager at this dealership they sell lemons they tell you the car is OK that it's been checked in their shop. We put $1000 into this car after we bought it over priced to get new brakes new struts in a coil which fell out from the bottom of the car. Beware of this place do not ever go there they take iadvantage of you and then they don't want to fix anything and tell you they have nothing to do with it. I will be calling the Better Business Bureau regarding this location read more

My salesman Victor was great. I didn't buy a car here but still the overall experience of test driving, finance paperwork and conversation was pleasant. I went there knowing want I wanted and no one tried to get me to look at anything else. I will be back! read more

Do not buy a any thing from this company. They treat you fine until something Gose wrong with the car. The slid me a car with a dead battery and refused to refund me the cost of getting a new one! Buyer's beware! read more

Shout out to Ashton who got me approved before even stepping foot in the dealership. This was after I got denied by a few other dealerships.

Recently purchased a used vehicle from Victor at Car Link. Was able to get a good price and very fast service. He even stayed after hours when I wanted several test drives of different vehicles. Will buy from them again. read more

If you're in the market looking for a used car, I can't say enouth good thiings about CarLink in Morristown NJ. I highly recomend them. After purchassing a vehicle from them I experinced some issue with the radio system, not only did they put it right, I was also given a rental car to drive while my car was being repaired. Very Happy Customer Clinton D read more

Great experience all around. Dealt with Cody. Total gentleman. Fair price to sell my car. Transaction was painless and fast and pleasant. I would sell another car to them. read more

I decided to look on craigslist for cars randomly, and stumbled upon one that I liked and was local. I decided to stop by and Victor helped me check out and test drive the 2 cars I was interested in. He helped me with the process and once I officially decided what I want. I was taken to Erick to get everything settled.. long story short I am one happy customer whippin around my new best :) ~Keyhaan read more

Been 3 months since purchase of a Buick Encore car has been great with no issues. All CarLink staff members had been very nice to work with.

I purchased a used SUV. They said they checked the entire truck. Sold as is. But it has an issue. As soon as I did an oil change it started knocking. Apparently the engine has a burndt valve!!!! $2500 is the cost to fix it. I would never buy from there again and never recommend anyone to buy from there!!! read more

Horrible service. The salesman treated me like i was annoying him. Taking my business elsewhere. Thanks a lot guy. Try smiling.

I was looking for a new vehicle and went to Carlink. When I arrived I was greeted by Victor, he went over the vehicle with me and made my buying experience pleasurable. Victor was knowledgeable, he took all the stress out of purchasing my vehicle. read more

Excellent service on a purchase of a used car. Could not express how honest Chet was thru the entire process. I rate this 5 stars! I highly recommend this dealership! Lots of inventory to choose from and they have a service department! read more

If I could give no stars I would. 2 months after getting the title they claim they never cashed my check. After multiple calls they have now gotten a lawyer against me despite I'm working with the bank. To top it off my son took the car to Florida and it's a lemon. They will not honor the warranty despite assuring us they would as he was moving out of state. This has been a nightmare. Don't go there under any costs. They are not customer friendly read more

I bought a 2012 VW TIguan , the vehicle drove great, on the test drive .I was never offered a warranty, because the car is "OLDER" Victor put the plates on my vehicle , he then receives a text messages stating the PCV valve was bad on the vehicle but assured me the vehicle would be fine, they ordered the part and do not be alarmed if the check engine light comes on it won't affect the driving of the vehicle. I explained to them my son was home on leave from the military he hit black ice totaled my vehicle and i am a hard working single Mom. Check engine light comes on before i arrive home at about 52 miles, I drove the vehicle for 22 days , the vehicle made a noise that sounded like a diesel engine, was stranded with my girls had to walk 3 miles to get cell phone service, the timing chain went through the engine of the vehicle. The car had to be towed back to NJ,I was told oh you went over the 1000 miles there is nothing we can do. They knowingly and willingly sold me a lemon. So not only did I put $2000 down I also have no vehicle that will cost between $5600-$7000 with labor for a new engine. The lienholder Westlake Bank said they have to repo the vehicle which now will ruin my credit. DO NOT buy anything from them!!!! They act nice they are scum!!!! read more

Our experience with Victor at CarLink was great. He was very professional and knowledgeable about the car we were looking at. Though we didn't go forward with a purchase, I feel they deserve a shout out. Call Victor. You shouldn't be disappointed. read more

One of the biggest mistakes in my life. I purchased a vehicle on July 9, 2020 and before my 30 day temp tag expired the AC broke, the check engine light came on, white smoke from the muffler and the traction control system is messed up too. As of now I still haven't received a license plate. I am completely disgusted with the level of integrity and due diligence of this dealership. They had no compassion to remedy the situation. The warranty that was sold with the vehicle is useless as well. Now I'm stuck with a car loan and a POS car. DO NOT SHOP HERE! read more