Based on my experience, I would caution women - especially young women - about bringing their vehicle here for service. I gave this dealership the opportunity to address this privately before posting publicly, but after speaking with the owner and sending over dash cam footage last week, I never received any follow-up response. I brought my Jeep in for a traction control issue that was causing intermittent loss of acceleration. The dealership kept my vehicle for two days and claimed it had been driven extensively in an attempt to recreate the issue. However, my dash cam footage showed significantly less drive time and mileage than what was communicated to me. What was most disturbing was the behavior captured on the footage. The employee driving my vehicle made repeated highly inappropriate comments about young high school-aged girls and women, insulting comments about my car by calling it a "piece of shit," and statements implying my vehicle was extremely unsafe to be driving. It was incredibly unprofessional and uncomfortable to listen to after trusting them with my vehicle. They also expected me to return the following week to take one of these men for a ride to try to get the vehicle to act up. After reviewing the footage, there was absolutely no way I felt comfortable returning to this dealership. I understand not every issue can immediately be diagnosed, but professionalism, honesty, and respect for customers should still be expected. Unfortunately, that was far from my experience here. Truly disgusting!! read more

I am 70 years old and buy a new car every 3 or 4 years for myself and my wife (you can do the math). My wife just bought a car from this Dealership. That will be our 5th purchased from Welsh Jeep. My wife is very particular and Welsh did not have a vehicle that suited her. Bill spent hours with us trying to find the exact match to our requirements. I felt it was an impossible task. I underestimated Bill's tenacity to get us exactly what my wife wanted. Today, the owner of Welsh went to another dealership to pick up my wife's new car. WOW, talk about a well oiled machine for customer service. We moved to Pennsylvania about 9 years ago and have no problem spending 1.5 hours (each way) to purchase and service our vehicles. Some people ask us why would we buy and service a vehicle some 80 miles away when we have Jeep Dealers in our backyard. The answer is always the same. The people at Welsh are simply the best. We know every person in every department. Bill, Brian, Kevin, Nathan, Mike and Mr.Welsh. My wife and I have always been satisfied with any Service issues with our vehicles. I apologize for this review being so long winded. All of the people at Welsh are professional, easy to work with and results oriented. Stop by and give them a try, you will not be disappointed. Oh, by the way, I find Jeep to be a superior vehicle that will go through snow, mud and anything Mother Nature presents. Congratulations Welsh Team we are a permanent customer! read more

Service Department Review. Rude managers with no integrity. Auto techs that are incompetent. This is a long review, I'm posting this so other people don't get burned by like me. These guys have zero integrity and cannot be trusted. I brought my car in for a suspension issue and a 4 wheel driver error code. I was told I needed some new air suspension parts, a new 4 wheel drive computer module, and they said i needed a new water pump. They quoted me $4200 and I decided to just get it done. Then I got a call a week later and they said they had to change other suspension parts and the new total was $7200! Apparently, when it comes to air suspensions, these guys will just start changing random parts hoping it fixes the problem. When the car was "finished". I picked it up to find the suspension height on was wheel was 2inches higher than the rest. I brought it back and they said, sorry they made a mistake. then after waiting 2 more hours the same wheel was 3/4" higher than the rest. and said that the best they could get it! The manager was rude and said its close enough! I gave up. Over the next month I noticed one of my rear suspension was dropping height over night. I called and told them and they were rude, defensive and said they would take a look but would charge me more for any repairs. I told them I was planning to sell the car and wanted to make sure it was fixed first. The manager said "If you're selling it, let the new buyer worry about it". I'm not a scumbag, so i didn't do that. I decided not to go back there obviously. Turns out they missed the real problem I diagnosed later myself. The rear right air bladder had a small leak that was causing the air suspension pump to work extra hard and burn out, They never changed the rear bladder, , instead they changed the front left air/shock assembly, that was the extra $2800; the air pump and the air manifold. for an other $2200 I ended up changing the rear bladder myself, it cost me $250 for the part. And I purchased an aftermarket OBD tool for $100 to adjust the suspension height. After the repairs I made, the suspension is working perfectly and the air shocks are all even and level. In summary, I fixed myself what their auto techs could not. I'm also wondering if my 4 wheel drive module and water pump were never damaged either. Ill never know for sure. I recommend no one gets their cars serviced here ever. read more

Can't say enough about Brain and Bill from Team Welsh they make car buying a pleasure. I have been a customer of theirs since 1994 and they never disappoint. They stand behind what they sell and most of all they are honest. You won't find any route 22 tactics when dealing with Team Welsh. Team Welsh thanks as always for another great Jeep! You guys are a gem in this business! read more

Team Welsh Jeep Chrysler - Auto Repair Near Me - Far Hills, New Jersey

After a horrible experience at a different Jeep dealership (for service), I found Team Welsh. I can't say enough about how wonderful they are. They took my concerns seriously, talked to me kindly and respectfully, fixed my car EARLY. They truly went above and beyond in so many ways (including helping me with my CarPlay when it was my phone and not the stereo). They have found a new customer and I will be sure to recommend Team Welsh to all of my friends!! From the bottom of my heart, thank you. read more

Almost too good to be true. Every time I called the service department I got Nathan, who apparently has the patience of a saint. He always made me feel like I was his only customer and he had all the time in the world for my Jeep drama. I was so comfortable with this dealership that I drove over an hour to reach it even though there were about 8 million other dealerships closer to me. I was particularly goggle-eyed when they got my Wrangler fixed two days before it was promised. While I was in for the warranty work, I got my first Jeep Wave oil change and tire rotation. Team Welsh didn't have any issues with my request for a five-tire rotation. Flawless experience with this service department. read more

My 2014 Compass recently failed inspection for a "malfunctioning fuel system." I brought it into Welsh, they reset the diagnostics, told me it was covered under warranty, and I was on my way! That's the second time I had brought it there with no expectations on cost or scope of a problem, and they fixed it (within their stated time frame) and told me it was under warranty. Other repairs, not covered, were done fairly and promptly We have bought two Jeeps from Welsh. The sales process was professional and friendly. Bill, our sales consultant, was very open about the cost and process. He also spent over an hour with me on pick-up, explaining all the electronics of the car. The whole process was very pleasant, the opposite of many car buying experiences. Needless to say, we highly recommend Welsh Jeep/Chrysler! read more

This is the worlds greatest car dealership. Seriously. I've had Mercedes, BMW, Lincoln, and numerous other brands. I've been to car dealerships countless times. These people are awesome. A family owned business with decades of history. They treat me right. I'm a Jeep customer for life! read more

I'm I'm my 3rd jeep from Welsh. It's the easiest and most laid back car purchase you will ever make. They make it super easy and no "let me talk to my manager" games. The dealership itself is small and tucked away on a side street. (They have more inventory down the street) I also have all my services done here. Family owned too! read more

I needed to recharge the air conditioner in my Chrysler 200. I saw them on Friday 6/7/19 and was told they could not do it until Wednesday 6/12/19. I asked what time to bring it in and the service tech told me to bring it in around 9 AM and it would be best if I left it as it would take a few hours. That made it a problem for me as leaving a car usually means an inconvenience for anyone. I decided to see who else could perform the service and found Jiffy Lube on Sunday 6/9. I was told to bring it in any time or any day and it would cost $149.00 and would take about 35-40 minutes. I brought it over and they did the repairs at the cost and time stated. Thank you Jiffy Lube. Team Welsh does not seem to care about YOUR time or YOUR inconvenience. Their attitude seems to be a "take it or leave it" kind of thing. I guess if you're a customer they might be easier to deal with. I would be a customer, but they need a serious attitude adjustment. And what the heck is it with being closed on Saturday? I guess they want to you to take time off from work. Their motto should be "Do It Our Way or Take a Hike." If you like putting up with this kind of nonsense, go to Team Welsh. You've been warned. Xia Ling H. Bedminster & Montclair read more

I was just passing through this page when I saw Welsh Jeep's listing so I had to add our recommendation. My wife and I purchased our Jeep from Welsh and have become fans. These guys are reliable, responsible, and honest. We highly recommend Welsh Jeep. read more

We had a horrible experience when we returned our leased vehicle. We are beginning litigation against this dishonest dealer. Be very careful. read more