I had an amazing experience with The Body Shop in Simi Valley. From start to finish, Michelle at…read morethe front desk and Armando were incredibly helpful and professional. They handled everything for me - from getting my car dropped off to coordinating with Enterprise so I could be picked up for a rental without any hassle. This is my second time dealing with a lousy car accident, and both times they've made the entire process a breeze. It's such a relief to work with a team that's organized, kind, and clearly cares about their customers. I highly recommend The Body Shop in Simi Valley for anyone needing body work or repairs.

Great value installing my door lock actuators. Quality work and service is top notch…read moreLocal business near tapo street and Cochran, walking distance to food while waiting

I did not use their services but I was going to until I found a shop closer to my home…read more They were so professional and understanding I Was going to drive almost an hour to their shop.

After speaking with the owner who took full responsibility for issues on there end we were able to…read morereconcile. I'm also at fault here. I should have done more due diligence prior to my post. Orr Automotive is currently in possession of my truck and I feel confident they will complete the necessary repairs professionally in a timely matter. With that said, I'd like to apologize to ownership as will as the staff at Orr Automotive for the misunderstanding.

Thank you so much, Travis, for fixing my hybrid so quickly! I went to two other places before this…read moreand neither of them could solve the problem. You got it done fast and efficiently, and I really appreciate it. Highly recommend this place! Glad I found you guys!

The service from start to finish was amazing. Got a quote to replace both rear struts with OEM…read more Andy, went through alternatives routes to take if I wanted to save on cost, but at the end I went with OEM and came back the next day and to get them replaced. Car ride is feeling better now and like when I first got it. Thanks BB Auto! You'll definitely see me again!

I've been going to Felipe for roughly about 19 or 20 years now. He's the last of the honest to God…read moretrans mechanics. He doesn't BS you and always gives you options. I've never had any issues with any of my classic cars he's worked on and believe me he knows classic cars very well. In Feb 2024 my Chevy Silverado blew the rear differential and I took it to Felipe. He recommended that since I needed to replace the 373 differential I should put in a 456 instead. It cost me a couple $$ more but boy am I glad I listened to him. My 2008 Chevy never towed or ran more efficiently and on less gas then it does now. To those 2 haters that left a bad review was probably cuz they didn't listen to his recommendations that he told them. I know this man he's honest a great family man a good religious man and is very meticulous of his work and ethics and is always appreciative of you bringing your car or truck to him. Thank you Felipe for always being there for me and helping the general public in driving away in their vehicles feeling safe and secure and always lives up to his warranties and promises. God bless you Felipe. Eddie B.

This gentleman is solidly knowledgeable and won't take you for a ride (pun intended) if he can't…read morefind what's wrong with your vehicle . Sadly, there's very few honest and dependable people around these days but Felipe is one of those for sure!!

Blacky boys best auto repair shop to get your cars fixed, been knowing this man for years. I don't…read moretrust anyone else with my car service, very experience and knows his work well. I highly recommend very trustworthy with any car issues from oil change, brakes, transmissions or car trouble he's my go to mechanic.

Booked my appointment with RPM and the were Super professional and kind. Will recommend to everyone…read moreand the value outstanding.

Highly recommend this shop. They are honest, reasonably priced, trustworthy, and most importantly…read morethey do an awesome job. Shout out to Mike who is always available and helpful.

We actually found this place based on the great Yelp reviews, and we're so glad we did! My husband…read morewas having issues with his 2009 G37, and we weren't sure if it was the alternator. He called the shop, and the gentleman who answered gave him a very reasonable and fair quote. We dropped off our car, and he explained he would diagnose the issue first to confirm if it was the alternator. He also mentioned the car might not be ready until the following week, which we completely understood and were fine with. To our surprise, just three hours later, we got a call letting us know it was the alternator and the car was ready for pickup! We are so pleased with the level of service and how well we were treated. It felt like they genuinely cared about helping us. We highly recommend this shop and will definitely be bringing our car here for future services.

Excellent honest mechanics. They had a chance to overcharge me, and didn't. I appreciate that…read morehonesty. I will always come back here.

I don't get the low ratings for this shop. Pitcher Nolan is a fine service manager, a total pro…read more The place is super clean. The waiting room has coffee. The service was performed exactly as specified. Sure: They want to add recommended services / upsell but it's not high pressure and it's always explained. Great value from my perspective (their lifetime alignment is a great deal if you're going to keep the car).

Disappointed with pricing transparency Today one of my…read morerental customers had a vehicle towed to Firestone for a simple repair - a failed upper radiator hose. The quote we received was $580 to replace the upper radiator hose. For reference: The part itself retails around $49. The labor guide (verified in our own automotive software) shows 0.6 labor hours for this repair. Even at a $180/hour labor rate, this would equal approximately $108 in labor. Another local repair shop completed the same repair the same day for $200 total. We were told the system showed 2.6 labor hours, which does not align with standard labor time for replacing an upper radiator hose. As a rental company, we rely on fair and transparent pricing. This experience was disappointing and caused unnecessary stress for our customer, who had to drive an overheating vehicle to another shop. I encourage customers to verify labor times and obtain a second opinion before approving repairs.

Service and price is wonderful!…read more Thank you for your help and getting my car new tires. I probably saved over $1k if I went to Costco. No nickel and diming, here is the cost all inclusive.

I called ahead and provided the exact tire size I wanted for my Mercedes Sprinter. I was told the…read moretires were in stock, and we agreed on a price. Based on that information, I drove to the shop and left my van with them. When I returned, I found they had mounted the wrong tire size. Instead of the size we agreed on, they installed smaller tires and then told me they didn't have the correct size available. If they didn't have the tires in stock, they should have been upfront about it before touching my vehicle. Because they could not provide the tires we agreed on, I had them remove everything and reinstall my original wheels and tires. During the process, they also damaged the lug bolt holes on my brand-new Mercedes Sprinter. Rather than taking responsibility, they attempted to thread a different size into the damaged holes. That is not an acceptable repair and should never happen on a new vehicle. I will be taking the van to Mercedes to have the wheel mounting points, hubs, and surrounding components inspected for any damage caused during their work. This experience was a complete waste of time and has left me concerned about the condition of my vehicle. Poor communication, wrong tires installed, and questionable workmanship. I would not recommend this shop. Different bolts Damaged hub assembly Lawsuit will be done