We have had a great experience with Don Franklin. We purchased a 2019 Expedition and the sales…read morestaff we professional and over whelming. We have had 2 vehicles serviced by there service department and have been pleased each time. I was very surprised to see that the service rates were very reasonable for the services we have had completed.

Very rude and unprofessional after the deal is done. If you have any kind of issue like an employee…read morebeing rude sales manager will just smirk and offer you an oil change to get you to leave.

Dustin and people working there where so nice...they lie an say say anything to sell you a…read morevehicle..I ask them about there bad reviews and they to me they where from people buying a $1500 vehicle made about buying a cheap car and it not run drive like a new one. But anyway here.more story i gave them $32,000 cash for a new truck 6 an a half months ago I drove the truck 3423 miles the motor went down I call them they said there nothing they can do..I said u guys said when someone spends that kind of money you help if something goes wrong..they said we call u back in a hour. Never received that call still waiting..there nothing I can do but warn others and I ask people to protest them March the 15 where going to protest out front off there property to warn others. I've got 35 people comment to help me I ask foe others they did wrong..

This place is a total rip Off. They took my daughter for…read more$5000 for a car she drove for 3 days then it broke down on her with her child in the car. He lied to her face and told her it was a great car would be very reliable for her and her child then when she called to tell him hey it broke down he said bring it back I'll have my mechanic fix it but you'll have to split the cost of the repairs!!!! Are you kidding me?!? No he wasn't. He was very nasty to me when I called to try to work something out with him. Told him she lives way out in rhe county she has a small child and needs reliable transportation which you assured her what she bought was. He said " oh well not my problem" " there's no lemon law on used cars in my" end quote. He's a rip off he will lie to your face just to make a dime. If your looking for a used car I would look elsewhere. He is a terrible person and will rip you off !

Service department helped me get out of a serious jam…read more Didn't know what was wrong with my car. They scanned my car's computer for free just before they closed for the night. Turns out my car was all jacked up because a small machine screw fell out if the throttle body and was ingested into the engine. Yeah it was bad. But these guys helped me fix it myself. I was back on the road for next to nothing. True southern hospitality!

We were in this dealership a few weeks ago. Excellent service, easy financing. The salesman was…read morevery low pressure. The whole staff was excellent to work with.

Extemely rude and unprofessional. Overpriced a vehicle. I told them I found similar vehicles on the…read moreInternet for almost $5000 cheaper. They called me a liar saying that the trucks I found could not have had the 6.4 liter Powerstroke. When I told them they did and I could send them the weblink, I was told that I should just go buy one of those trucks and they hung up on me.