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    Carl's Jr

    2.2 (54 reviews)
    Closed 6:30 am - 10:00 pm

    Order Carl's Jr Takeout or Delivery

    Carl's Jr Photos

    Business Info

    CARL'S JR ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for groups
    Outdoor seating
    Good for kids

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    Chuck M.

    I have been coming to this Carl's Jr since it was built around 1997. This is the worst experience I've ever had. My complaint isn't so much about the food, but instead how employee Christian handled the situation. Christian needs re-training in basic common sense, communication, and manners. Accusing customers of lying is not acceptable. He should have offered a simple apology, and "made it right". Instead he escalated the situation by becoming unstable, angry, and combative. I ordered two Loaded Breakfast Burritos for dine in. I received my order in a to go bag. I sat in the restaurant to eat my breakfast. The first burrito was delicious, and perfect. The second burrito had no meat. No sausage, bacon, or ham. I reported to Christian at the register. He said: "How do I know you're telling the truth, you should have given me the burrito so I can see". He was rude, combative, and offered no apology, or to make it right. I asked for the manager's phone number to file a complaint, and he started writing the phone number on a piece of paper. After writing the area code he refused to give me the phone number, and became angry / upset, and told me it was my fault for not giving him the burrito to check. I could tell the cook who made my burritos knew something was wrong with my order, because she tried to engage me in conversation then ignored me when Christian became angry. The reason I didn't stop eating the second burrito is because sometimes burrito's ingredients are not evenly distributed, and I was hoping all the meat would be at the bottom. I guess from now on I will have to unravel all my breakfast burritos to make sure all ingredients are present, and accounted for because I can't trust the cook to make it correctly, and more importantly any customer service issues to be handled properly. Date of visit: 12/9/24 7:06AM

    Carl's Jr burger
    Michelle R.

    Thank you for being a part of the Dixon community. I have loved you for 22 years. Thank you for always being dedicated to great service and a clean restaurant. Was sad to not have a playground for my grandkids but you'll always be our go to burger joint

    At least I won't get as fat
    Angel Q.

    Customer service was great but they protein styled my food twice . Messed up my order three times, and still managed to get my order wrong.

    It said promo, I hope it stays
    Nils H.

    The place is clean, the service was efficient and friendly. I tried the Beyond burger( it makes me happy that as a vegetarian I can have some protein.this beyond burger seemed tastier than the Burger King incredible burger. Anyway, I would have this meal again.

    I was eating my hash browns one by one. When I noticed this great big ball of lint that was fried into the hash brown. Gross!!!
    Rosie M.

    I was eating my hash browns one by one because I like to look at my food when I eat it. To my surprise, there was huge ball of lint fried into the hash brown. I added the photo. It looks like it was a remanent of a nylon sponge that they used to clean the fryer. Still gross and disgusting!!!!

    A hair in my food

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    9 years ago

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    10 years ago

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    11 years ago

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    12 years ago

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    7 years ago

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    9 years ago

    When I went to carles jr I found hair in my nuggets then it made my stomach hurt really bad don't I mean don't! go there

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    9 years ago

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    14 years ago

    trash overflowing in front of the restaurant, filthy bathrooms. unpleasant manager, the establishment was disgusting. go somewhere else.

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    9 years ago

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    12 years ago

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    Page 2 of 2

    Ask the Community - Carl's Jr

    Review Highlights - Carl's Jr

    The food was standard Carl's Jr.

    Mentioned in 2 reviews

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    Bud's Pub & Grill - French dip add pepper jack for $1

    Bud's Pub & Grill

    3.5(468 reviews)
    1.8 mi
    $$

    Always nice to see when the Chef would prepare something special. You know that it will be his…read morehearts desire and he would love making it. We had the short ribs as Chef's special and it was delicious and tender. You don't need a steak knife. We also got the Jambalaya pasta and the spice is just about right! Plenty protein in that plate. I'd say - there was even amount of pasta and protein so I would say it was worth your money. I like the place being casual and cozy. The idea of separating the bar from the dining area is good. Was nice that there is outdoor seating as well. Small city parking may be a challenge when it gets busy but who doesn't like to walk a little after hearty meal, huh? This would be nice place to bring good friends for a nice dinner or just a quick catch up afternoon liquid refreshments. They also have 4 tv at the bar area. Must be great during sports watching! Come by!!

    Brandi!! Waitress!!! ... or lack there of, kicked us out of the restaurant following us outside…read moreYELLING at us in the street "don't come back". We were great customers eating there twice a week. She should be fired, but she won't because the manager didn't give a crap. We now go to Cattlemens, Dawson's or Jacky's which is a block away. Full bar and excellent customer service. They serve American food as well. You know, we asked for the manager and she was said to be too busy and it would take a couple days to get a call back. Well, that never happened. Food is not very good, always over cooked. Waiters other than Brandi are great. So manager doesn't manage! Either doesn't care or doesn't have time for the customer. She followed us out the door yelling don't come back. Enough said! The food has fallen way down. Way down!!!! 1 star at best. Everything is over cooked. Yet, we kept going because of the atmosphere and service. Brandi killed that. Have you ever been told you complain too much, get out and don't come back. What a great example. We were on name basis with the waiters. That's why we kept coming. It wasn't the food. Let me be clear, the rest of the staff were amazing. Have you ever been barred by a waitress. She was mean and vindictive. This place is on a downward spiral. Find another place. If I could give less than a star, I would. Thanks, Brandi. We found new places.

    Photos
    Bud's Pub & Grill - Nice bar!

    Nice bar!

    Bud's Pub & Grill - Steak Bites

    Steak Bites

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    Jacky’s Mexican Restaurant & Bar - Chips and salsa

    Jacky’s Mexican Restaurant & Bar

    4.4(74 reviews)
    1.8 mi
    $$

    My friend and I had an impromptu dinner and he said we should go to Jacky's. I had not yet been so…read moreI was looking forward to it. I knew I wanted a burrito so I would have lunch tomorrow. I ordered the super burrito with carnitas. My friend ordered the loaded nachos. Granted we were the next to last customers, so they were definitely ready to go home. But they were still super friendly! I received my burrito and it had cheese (which I had asked to NOT have) and sour cream on the side (which I had also asked to have). I just let the cheese-thing go since I didn't want them to have to remake the burrito. After I asked the server, she brought out a ramekin of sour cream. The nachos looked good and he ate all of them so that was good. The chips are always nice to have but these chips weren't anything to write home about. They've done a great job decorating. It feels very welcoming and colorful. Like I said we got there at 7:15 and they closed at 8, so next time I'll go in earlier.

    This was my third time trying this place and I always try something different. I have tried the…read moredeep fried shredded chicken chimichanga, sopes, and this huevos rancheros with asada on the side. It's all been Soo good! I also got the watermelon margarita and that was great too! I have to say my favorite is the chimichanga if I had to choose. The sals and avocado is good too. They ambience is cute with lots of day of the dead pictures and the staff is always so friendly and welcoming. Service is great too! Definitely check this place out!

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    Jacky’s Mexican Restaurant & Bar
    Jacky’s Mexican Restaurant & Bar - Tacos were extremely plain and bland with none of the extras on them that I was charged for.

    Tacos were extremely plain and bland with none of the extras on them that I was charged for.

    Jacky’s Mexican Restaurant & Bar

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    Denny's

    Denny's

    3.1(151 reviews)
    1.2 mi
    $$
    Casual dining
    Kid friendly

    First off the first time I call, they lied. It took them forever to answer the phone and then she…read morehad the audacity to lie. The second time I called it's a forever again to answer the phone. When I finally got someone on the phone after waiting over two hours for food because I ordered my food at 9:50. It is now 11:25 PM and I still have not received food. When I spoke with the young lady the third time calling she said all your food's been ready he's not here he left. I never seen him again. I said I never had a Guy Dasher. If the order was ready, why can't you just give the order to the lady or just simply say oh I'm sorry your order is ready. Let me give it to her. But instead, you decide to lie be rude to a customer and hang up in my face. This is the worst ever and I'm posting everything. It was always a young lady and she left at this point because you guys have not gave me my food. The first time I called she said oh we're super busy and your food is not ready yet and also we're out of chicken tenders. Well if you was out of chicken tenders, why didn't you tell the Dasher so that she can tell me. She turned around and said oh we're gonna give you boneless wings instead. I don't want boneless wings. I did not order that. So then I called back the third time when she finally answer. It was very rude and nasty to me. Telling me that my order was already ready. May I remind you in a previous conversation I told her I don't want no food that has been sitting there. Please make sure my food is fresh which was my steak. I said because I ordered the steak rare and I want it rare. She came back and told me oh we're super busy. Now I'm calling and calling and calling which I posted the call log to show you guys how many times I called. She got an attitude told me my food was already ready and that I had a Guy Dasher I never had a Guy Dasher ma'am anyways can we please cancel the order? She cop the attitude after I said I never had a Dasher order and that's neither Here nor there. I would like to cancel the order at this time especially if it's just been sitting there and I just spoke with you about that order in that's when she just hung up in my face. I called back about four times and could not get an answer. At this point I would like to speak with a manager and I will not pay for cold food. I can't even cancel the order. This is the worst ever and this was supposed to be a rare steak.

    Denny's is a reliable spot if you're looking for a hot, satisfying meal. The food is consistently…read moregood, and everything is served fresh and warm, which is always a plus. The service really stands out--staff are friendly, attentive, and make you feel welcome. That said, it does seem like they could benefit from having more staff on hand, especially during busier times. Despite that, the team does a great job keeping things running smoothly. The ambiance is very family-oriented, making it a comfortable place for all ages to enjoy a meal together.

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    Denny's
    Denny's
    Denny's

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    Carl's Jr - hotdogs - Updated September 2026

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