No complaints on the drive thru process. Order burgers and chicken sandwiches. Great deal! 2 for $5! The person that took my order was professional. The food did not dissapoint. Carl Jr is solid. Food tastes good and the serving size is satisfying. The size never went small like other burger franchises. They remain original to their roots. 4 stars since I did not go inside. Easy to order. Prompt service. read more

Carl's Jr - Big Double Carl - Burgers Near Me - Lakewood, California

Lady at the drive through window has too much attitude to be working this kind of job. She might be miserable but it's not our fault smh

Online ordering easy. Everything fresh. No complaints. The extra mayo on the chicken sandwich was added. Very happy. Ambiance was as expected on midweek early morning. read more

EVERY TIME I come in here for a delicious burger, they actually BROIL IT TO ORDER! Like all the Carl's did back in the 80's, before they (and most all other big burger chains) went to microwaves, steam drawers, other contraptions to 'hold' product until sold. Nice to see even ONE FRANCHISE dedicated to Doing It Right. Major kudos to owner and management for their obvious dedication to quality read more

I tried to buy three burgers and fries on a not very busy night, I only got two burgers. I am not a math genius but I can usually count to three. This place does dumb crap like this all the time I just haven't been inspired to review them about it but time and time again they prove that they are not just incompetent but an overall rip off. read more

The hispanic woman that works here is extremely rude and confrontational. She enables the bad customer service of the men around her, and if you call them out she'll jump on the speaker and get aggressive. They always take 10+ minutes for your food, even if theres nobody else in line. read more

I live right by the Carls on Del Amo and Paramount. I drive by there every single day and never see anyone in the drive thru. This is the worst Carls ever ! It's truly gross . If we want a Famous Star we have to drive over to the one on Carson next to Cherry . I can't believe that they are still open ? read more

So I have a couple ways to get home from work and I pass this location about two times a week never do I ever see a car in the drive through and maybe one or two cars out in front. But for some strange reason I felt the need to pull up the other day. What one one of the great fast food sandwich the western bacon cheeseburger oh man back in the days. So I pull up straight to the speaker because as I said I never see anybody near this place. Now take into consideration that I only eat at a Carl's Jr about one every couple years and try to find different ones to try. But for the fact that I was the only car in the drive through and it took 10 minutes I was like wow does that mean that because they never have anybody around that my food is getting made fresh. You would hope so but it must take just about 10 minutes to get the heat lamps hot. So sad that everything is changing. You guys were so good for so long what happened? read more

Carl's Jr - Double western cheeseburger with extra barbecue sauce. Almost $10 now just for the sandwich. - Burgers Near Me - Lakewood, California

Although I only went through the drive-thru for breakfast, the customer service was amazing. I was helped by a young lady named Veronica at the window and she was just so positive and happy to help. She made my whole day and on top of that the food came out in a quick manner, I'll definitely be back! read more

This place is always on my way to work and I cant resist stopping by and getting a snack to eat on the road. FOOD IS SO DARN GOOD! Drive thru is always fast and the manager is so nice. The vibe there is always good, they are all very helpful. read more

Clean, organized and good service, reviewed orders by crew and well organized staff and all crew

I tried to go here early one morning (drive thru) on my way to work but they weren't open yet. I went today for a quick bite and ended up with a fish sammich. The gentleman at the drive thru was courteous. The sammich was not bad but too saucy. read more

My food was gross to be honest. Bread was hard on the outside, and mushy sticky on the inside. Dude at the window, with the goofy glasses, completely misunderstood my order. My sister wanted a burger and I wanted breakfast but at this location they don't serve breakfast all day. I ordered for my sister first, then for myself to which I was told about the breakfast policy. I then waited and said "I'll just get another order of the cheeseburger". When we pulled up to the window, he mentioned how that's not what we ordered when I literally sat there for an extra 30 seconds deciding on what I want instead of the breakfast sandwich. My mom then got upset and did call him stupid, which he was and also clearly under the influence of marijuana, he then called my mom retarded as we drove away. Go to Jack in the Box instead read more

It's my own fault for continuing to go to this location... but man are they bad. I can be the only car in the drive-through and wait 15 minutes for my order. Even if I placed it on the app. This last time was the worst however, though placed the order on the app arrive to get in the drive-through and there's about five cars in line. At 4 PM. So I go ahead and park so I can just go in the lobby and pick up my order that should be ready by now. Right? The door is locked??? So I another door and it's locked also! Wtf?!? An employee inside starts waving frantically at me to go in the drive through. She's insistent. So I'm all grumpy like oh my lord! Enter the drive-through now behind I guess it was three cars at that point. The lady in front of me proceeds to ask every single question you could about every single menu item and they're going back-and-forth through the speaker on the drive through back-and-forth back-and-forth back-and-forth. I'm dying! We finally get up to the window and the lady in front of me, proceeds to start buying additional things at the window. I see her going through her purse to try to find enough money to pay for whatever she's gotten additionally. She gives back one of her drinks, I'm dying! I'm just fuming at this point, so I finally get up to the window I don't say a word because I don't trust myself. I get my order and take it home which is one minute drive. And out of the four items three are cold. The onion rings were warm. Over cooked. But they're still warm. 15 bucks! Wasted. What adds insult to injury is I've tried to complain to the Carl's Jr. helpline. And I've heard back from no one. I put in my second request yesterday for a refund and I've got nothing. Do you think maybe the franchise owner could give me a call back??? Would that be too much? read more

On my way back home from Long Beach I stopped by this location. The restaurant was clean, quiet, and the cashier Amanda was very nice! I ordered chicken tenders large combo with some BBQ sauce and a DR.Pepper. MY order was PERFECT! My meal was super hot, I can tell it was made fresh! I recommend to all! read more

Dear Carl's, I want you to know I've had a long and not so good day. I went to through your drive thru tonight. I heard a gentleman named KEVIN say how's your day going? He was so chipper. I said it's going... then I ordered. I heard him talk to the car in front of me. He was happy and I could tell right then it was genuine. Know, That these days goes such a long ways. I want you to know that Sebrina even said hi. She was cooking my food hot and fresh she said with a smile or maybe it was Kevin... hmm... either way know that this was perfection tonight. I'll see you again, very soon. Service-10 Food-10 GREAT JOB KEVIN, SEBRINA & CARL! read more

This is one of the very few fast food places open Christmas morning. We have eaten this every Christmas morning for 20 plus years. No one wants to cook or clean up after breakfast on a holiday. I love the "big burger". When I was a kid it was called an old time star. I wish they kept the old name. But, it's perfect and simple. Just ketchup, mustard, pickle and onion. This drive thru is not quick but at least it's accurate. read more

After a very rough evening, I decided to buy some food at a late night hour and the moment I got to the speaker to order my food in the drive thru a very friendly voice came on and was so friendly & even made me laugh. The moment I got to the window, Claudia was there to greet me and she was phenomenal. Very happy, friendly, and honestly made my night by how happy she was. I appreciate her working as late as it was and still having such a happy, positive attitude. That is so hard to come by these days. She deserves to be recognized for her work, she is a gem :) thank you Claudia! Hope to see you again soon! read more

Araceli was very polite. Even though she was doing drive and front at same time. I felt very welcomed. It was clean and nice inside. My food was made to order will be back thanks . read more

Great place to get better food in my opinion. Drive through is a little slow but since covid and short staffing it's understandable but also knowing the food will taste better than McDonald's foods I would wait for my food. If your needing food before work I don't think you so go due to how slow it can get but if your not in a rush great place to get food read more

LMAOO what a joke there was 1 car and the person couldn't handle the pressure he told me to wait cause she/he couldn't get it together and got confuse and started reading what the person in front got and I didn't even order yet and they ask for tip that was so funny took me over 20Mins to get 2 burgers and 1 large fires never coming here again he came going back and forth asking for help read more

Carl's Jr - a reflection of a man in the mirror - Burgers Near Me - Lakewood, California

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The slowest service ever!!! It takes them 20min to take your order. Not welcoming when you come in, they just look at you and continue to take care of the drive thru. Then takes another 10 minutes to get your food. Food is messy and fries are stale. Only good thing about this place it has amazon lockers, so now you can have your amazon packages delivered here and you can pick it up yourself. read more

This is my favorite Carl's Jr in LB. The staff is so nice and professional. No matter what time of day I'm always greeted with a smile and welcoming attitude. Kudos to the owners of this location because it's clear they keep a positive & respectful culture within its employees. I came tonight and Kevin was so nice, professional and obviously cared about his job.I made this review because I've never been let down at this location and I feel like they deserve the praise. Definitely leave a tip if possible because it's rare to find fast food workers in this time that actually care about its customers. I will always come back no matter the distance read more

Roxana was extremely helpful and made my experience at carls great and welcoming. I eat here everyday

Kevin is the best employee !! Truly made my day and food was just what I needed. Thank you Kevin

Great experience at this Carl's, my cashier Roxann was super helpful and got me my complicated order with patience and grace, food was great and I'll definitely return to this Carl's Jr! read more

Sometimes, I will come in on a weekday morning to get myself some hash brown nuggets from the Carl's Jr. on the southeast corner of Del Amo and Paramount. Those days are now officially over. On a Wednesday morning, I came in at about 7:10 AM. I needed to wait a couple of minutes to order because the cashier at the time (I believe her name was Amanda) was hung up on serving customers at the Drive Thru. She then took my order of hash brown nuggets at 7:12 AM, and then I was waiting...waiting...waiting...and waiting...the customer in front of me had just ordered a minute before I did, and he was waiting...waiting...waiting...and waiting too. We both had such a difficult time waiting I'm not sure who won the patience contest between the two of us. He got his food at about 7:20 AM, and I was the only one in the restaurant. Still, it took an additional 7 minutes before I finally got my food! There were probably about 10 cars that passed by the Drive Thru before my hash brown nuggets were finally given to me. And guess what? They were cold! Unbelievable...you have one customer just waiting in front of the counter, and you serve the 10 others in the Drive Thru, yet you don't even take 10 seconds to put a small order in a small bag and give that bag to the customer? What's the reasoning behind that??? Never coming back to this Carl's Jr. again. read more

Came here on a Monday afternoon and was surprised that it wasn't more crowded. But that's better for me as it gave me plenty of seating options and a quite place to enjoy my western bacon burger. Staff was knowledgeable and quick. No mistakes on my order and the food came out promptly. Honestly, no real complaints for this Carl's location. read more

Always crave Carl's June Bug... Burgers - yum Prices - good Service - quick At this location, they tend to be greedy with ketchup however. Always check your bag if you get something you expect to receive ketchup with, even if you ask for ketchup, check your bag ! ! ! My favorites - spicy chicken sandwich, big carl, teriyaki burger, western bacon cheeseburger, famous star, crispy chicken sandwich, jalapeno burger and the chili cheese fries... Down with Mc Crapples ! ! ! read more

Carl's Jr - Burgers Near Me - Lakewood, California

Service is outstanding! The guy serving the food tonight at the drive through was awesome! This guy is on it! Food was good and it's your typical Carl's Jr. Meal. I give this place 4 stars because of the service. read more

The quality of the food here is horrendous. I know it's fast food and all but with that being said my son and I went in this morning to grab some French toast sticks for breakfast. Which we've done before, but today instead of French toast we received a box full of what looked like fried fingers. These things were over cooked and less than half the size of what they've been in the past. And the oil or whatever they cook them in tasted funky. Just bad bad bad. Will not be back. read more

Ridiculous! I came here to her lunch for my crew. No fish burgers. "We're out." No burger with baby back ribs. "We're out of onions". (I ended up getting them without onions). I ordered 5 bottles of water, they charged me for 5 but only had 4. Tried to get me to take a different drink. Our combos came with sodas so we were set. It's hot and my crew is a construction crew, I have to keep keep my guys hydrated. Cesar was my server, he asked me no less than 5 times if the order was right on the screen. The screen was busted and vandalized. I told him that each time he asked. This is in a decent area too. The watts Carl's Jr. have their act together more than these guys. Avoid. read more

I pulled up to the drive thru at almost 4am. I was so hesitant because given the time I figured whoever working would be in a horrible mood. However, the older woman working was so sweet and polite. She asked how I was, got my order out quickly, and got it right! I didn't get her name unfortunately, but to the woman who worked November 11th at 3:40am: THANK YOU! read more

Terrible service here ,first she tried to kick me out cause of my dog. She said to wait outside. My dog is a service dog .so then we went to sit down. She came over and said the dining was closed. No signs or anything. We ate in the car, and the food was cold and sloppy. Better luck next time read more

We came to get breakfast. Neither of us were paying attention to the time, but it was probably around 10:45. We ordered a loaded burrito combo and they took our order without hesitation. We waited for 10 minutes in the drive thru line only to get to the window and be told "there was a mistake, we cannot do breakfast because it is after 10:30." .... I'm sorry, what? They let us order, sit in line for 10 minutes, and then told us? Not to mention how much longer we would have had to wait for them to get the food ready had we ordered something else. Nah, we left. I won't be coming back to Carls. read more

So I came in and got TWO spicy western cheese burger WITH LETTUCE. TWO famous star with cheese. Chicken tender combo with fries and a drink. Small fried zucchini. I go up and the kid says yeah he'll give me sauce, some fat Mexican old lady came up and said No only 6 per order. Like bithc do you know I got a lot of stuff and it's not like I ordered the dollar menu. Anyways I wasn't going to write this but since I got home, I was eating my spicy western cheeseburger BUT WITHOUT LETTUCE ON BOTH BURGERS. And she can't give me no more than 6 sauce. I just got robbed blinded from Carl's Jr. and it's not right. The old lady knows who she is and I hope she remembers me! Y'all owe me money or a free combo super size. read more

WHY IS EVERYTHING STALE HERE?! My husband and I ordered the double western cheeseburger, barbacoa burrito, jalapeño poppers and fries. My husband's burger was drier than the Mojave Desert!! My jalapeño poppers were super stale and so were his fries! The jalapeño poppers are definitely better at Jack In The Box. My burrito was okay but oddly soggy. The only reason why we're not rating this place 1 star is because the manager was really nice and insistent on replacing my husband's burger. When it came out, we could tell it was made fresh this time around. read more

The best Carl's jr. Everyone welcome this place it's great. They make you feel it's your home thank you guys

I usually get a Famous Star, which is a safe bet. I like their zucchinis. Ive never been inside only the drive thru several times. I felt like my zuchinnis were a bit soggy when I ate them as well as my fries. I went around 7pm or so and it seemed like the food wasn't that fresh or had just been sitting there. if I go again out of convenience or if you do id recommend making sure you tell them to make your food HOT as in fresh off the grill. Wish I drove to Wendy's in Lakewood (South St.) instead read more

Maybe this Carl's Jr. will be going under soon. It used to be crowded in here, but now it's just us and a homeless man sleeping near the door. We had service, but it wasn't friendly. Food service was very slow--maybe just serving the drive-thru. read more