Fantastic! Great food as always the service was amazing Celeste went above and beyond the place is very clean and again wonderful staff.

Service: The worst service I've ever had. I had been traveling and stopped for a bite. After a 6 hr car ride, I asked to use the facilities. I asked for the key to the restroom twice. I was told that I had to ORDER FIRST because the restrooms were for customers only. So I am not considered a customer until I pay. They had turned away a mother with her 2 children as well. Really? The staff and management lack custmer service skills and people skills. No wonder that location struggles. KARMA! Karma! read more

Don't go to Carl's Jr. if you want good customer service. I placed my order on the app and went to pick up my food. When I realized the hamburger was missing, I went back, and they told me the hamburger didn't show up on the screen. I showed them the page that showed what I had ordered AND that I paid for it, but "I'm sorry. It isn't on the screen, so we can't do anything. You will have to contact the app." Ummm....I would like the food that I paid for. "I talked to my manager, and it isn't showing up anywhere on our screen, so we can't help you. We didn't charge you the app did." Okay....but YOU are the one who is going to get the money in the end, so don't you think you should make this right? "I'm sorry. We are a franchise, so we can't help you." So.......seriously? You seriously aren't going to give me the food I paid for? "No, ma'am. I'm sorry." (I guess I should appreciate the fact that she was so polite while telling me I was out of luck?) read more

Carl's Jr - The order I paid for - Fast Food Near Me - Merced, California

below 1 star: service sucks, rude employees, I asked a single question and received attitude, my fried weren't filled up all the way either. everytime i come here the employees are rude you'll never hear them great you or anything. worst carl's jr in merced. read more

I love the western bacon cheeseburger and CJ Ike sandwich with amazona cheese and jalapeños and tomatoes and lettuce it's delicious also fruit punch with HIC mixed taste delicious . But I use to be a 3 day customer on egging the chicken crispy wrap they use o make them for me during morning or lunch the tortilla and crispy chicken strip lettuce and shredded cheese and know when I ask they always make it wrong or say they can't make it so I just stoped going just go to McDonald's since they sell it . :/. But besides that the egg/steak with salsa taste great read more

I love the service that Evan have given me and the food was delicious and mouthwatering and lots of options

I love the service Evan has given me and the food was very good lots of good options to choose from and very good burgers

Ordered food from the drive thru and the young man who assisted me with my order was so polite and patient while I decided what to order. Drove up to the window to pick up order and the young man was there to treat me with my order on a timely manner. The young man's name was Evan G. Kuddos to that young man !!!!! read more

I love the service that Evan given me he was such in a good mood and he was very polite and the food was delicious and lots of good options to choose. I love the western bacon cheese burger that is my favorite burger!!!!! read more

They have fresh fries , chicken stars & most of all the best famous star - sooo good & packed so well that nothing falls off when you bite of it!! So delish!! My family always requests even if pricey but worth it! I ask for senior discount Happy customer read more

What a delightful and pleasant surprise. A fast food restaurant with: A. Lobby open B. Restroom open C. Friendly, prompt greeting. D. Delicious, hot burger. E. Spotless everywhere, even the men's restroom! Bravo! read more

This is the best Carl's Jr. my family has gotten the privilege of eating at. Jacob has been mighty respectful every time I go in. It's 5 star service for real. What other fast food places do you know where the employees treat you with their utmost respect? Julie was the cashier for my order today, she wore a smile and showed respect to my dad and me. And Sochi (don't know how to spell her name) did an excellent job cooking our charbroiled burgers. Super juicy, unlike McDonald's, Burger King, Jack in the box, and Sonic. Will definitely come back! read more

This is a nice Carl's Jr.! The owner/manager has done a good job! It was clean, fast, friendly, and food was good. They cooked the zucchini perfectly as requested. The Big Carl was hot, just not juicy. It tasted good, but the meat was a tad dry, like it has been sitting for a while. But still good. read more

Absolutely the worst jack n the box on the planet. Placed order on app got to the restaurant and the drive through at 7:04pm the line had about 15 cars ahead of me I got my food and left at 8:08pm! Horrendously unacceptable this is a damn fast food restaurant not a five star gourmet steakhouse! Then on top of the wait my food was all cold! read more

This is a Green Burrito location. It's virtually next to the highway, and so is the entrance, be careful. The parking lot seems small and the lines and concrete parking blocks didn't match, so who knows whether I was parked correctly. At least, I wasn't within the blue lines. The person behind the counter was friendly. My buddy got the American Burger combo or whatever they call it. I got a cheeseburger combo. Together, they were almost $20.00. I wasn't given a receipt or a for-here number to place on the table. I'm not sure how we would know which order number we got. Thankfully, they delivered it to the table while I was in the restroom. The restroom was reasonably okay. The food was good. My buddy's cheeseburger with hot dogs and potato chips seemed ridiculous, and even more so, that it came in 1/3 or 1/2 pound sizes. The sign outside the building says that it's a 24 hour location, but I don't know whether the dining room is open 24 hours or not. I miss those places. It seems more often that the drive-thru is open when the dining room is not. read more

On March 30, 18 at approximately 2:00pm, and ordered 2, 1/3lbs. French and 1 large coke and got charged $20.51 when I showed the register lady the coupon her chin droped and charged me half that amount then when I was about to leave I decided to go back in for a refill and behold this is what she said, if you walk out and come back you need to repay for your drink I looked at her smile and walk up to the register and thought for a minute has this particular place treated me well in the last two years, no its been very unsatisfying to my family and me and drive-thu especially, half of time my orders are not correct, let's treat all customers to its fullest of satisfaction at all times regardless of the matter and don't act like the place belongs to you when it doesn't don't leave yourself a bad reputation, if you also feel I was unfair bring it on and tell you how feel about you and the people that run this place, it has nothing to do with the food just straight up bad customer service that evolves in this place and if you want ownership gain it with good service. read more

Carl's Jr - Once again Carl's Juniors fails to do their job - Fast Food Near Me - Merced, California

See all

Saw the ad for the new BLT chicken sandwich and wanted to try it. It looked NOTHING like the picture!! The chicken breast was tiny and was rubbery. Couldn't even eat it at all!! What a waste. And that was a ridiculous $8.99! Done with Carl's Jr. in Chowchilla!!! read more

Gotta keep my baby happy, she wanted a burger from Carl's Jr. Just a regular hamburger for lunch! Once in the while we go here to eat, no issues or complaints at all. read more

Carl's Jr - Lunch time for my baby - Fast Food Near Me - Merced, California

See all

This has been the Carl's JR my family and I would come to every now and then when we were younger. They have definitely changed since then. My boyfriend and I came down to visit family since we moved out of town and we decided to eat here since we've had great memories. Well....all the memories were shut down! Their food was fresh...but their oil/grease was extremely old! You can taste the old grease within your food. I literally almost vomited! I got their buttermilk ranch chicken sandwich and their chicken was EXTREMELY gross! It was greasy and filled with old old grease. Bleh! We came during lunch hour too! So I know I'm not the only one to have tasted this. I probably won't be coming back here again...unfortunately. read more

It's a Carls Jr. It's my favorite national chain burger joint. They're all pretty much the same. I have been to about 100 different Carl's Jr and they are all prettty consistant. This one has a friendly staff, fairly clean, and looks the same inside as the others,. read more

Horrible food. I went almost at midnight & the fries were very salty, I wasn't able to eat them and my chicken burger wasn't fully cooked, the chicken was pink. read more

I like the salsa bar and the crispy, perfectly cut criss-cross french fries with my chicken tenders. I'm looking forward to going back for more perfectly cut criss-cross french fries. read more

Awful food. Not like any other Carl's Jr. I've been. Too bad too because it's walking distance from my home.

I like the box meal. Even though it's across the corporation, the price is amazing for so much food! That being said, for this specific chain, the staff is okay; not rude at all. When taking orders, they seem a bit rushed even when no one else is in the restaurant. The wait time is really long, too. One time, since the wait was so long in the drive-through, we left. It's better to go inside and order. However, the wait is still long there, too. read more

This is the best fast food in town. In fact, it doesn't even taste like fast food. It tastes homemade. The service is great & servers are always friendly. read more

Meh. It was greasy and sticky. We were hungry and it was a long ass trip home to LA from SF. ;)

The employees were nice enough. Just wished they could get the order right. 2 $5 boxes, the #4, burger & a chicken sandwich with no mayo on the chicken. The fries were soggy (double dipped maybe). I got two chicken sandwiches, no burger, and both had mayo on them. Had to throw out the entire box. I'd recommend checking your order before you leave. read more

Food was great! However. Almost all the tables were dirty. Half the napkin dispensers were empty. No hand towels in bathroom. Get it together and have some pride in your workplace. read more

First off, 24 hours, that's amazing! Saved me this early morning. it was 3:30am and I am very glad I went to this Carls Jr, I wish I knew the guys name but he was fast and gave me the best fries and burger I have ever had from a fast food joint. THANKS! read more

This place is open 24 hours a day and it is very close to Costco. The workers are very polite and helpful. Deducted one star because the fried chicken tasted kind of strange. Other than that, everything else was very good. read more

See all

It's your typical Carl's Jr. Big dining room. Service is what you'd expect. Food came as expected. Parking is adequate. However this part of Merced is a little sketchy. read more

CONSISTENTLY SLOW at lunch time, Mon- Fri.....done with this place. The mexican girl (not the one with the green eyes) always screws up our orders. Manager is not much help. Food good, but takes FOREVER. read more

I recently visited this location, and I was very well attended. I ordered Chicken Santa Fe for the first time and it was great.

I usually don't leave fast food reviews but there drive through service was perfect the younger man in the window was very polite and professional. I would come back again and again. And they didn't mess anything up! Surprise for fast food. read more

open early. closes late. your typical carl's jr.

Drove thru, asked for a garden salad and chicken patty. He cut me off before i was done ordering. Got to the window paid. No receipt til i got the food. (took about 20 mins to get food) Wanted to add a burger i was honking and honking. The homosexual guys were too busy chit chatting. I noticed the people in the back dealing with my food had no hairnets or company hats on... In the end i got a chicken salad and a side salad and no santa fe sauce like i asked for. Oh and no napkins... Wont be going back, it aint ran the same as it use to be. read more

Neither this location nor the other Merced location seem to be able to get an order correct, but have no problem charging for something they do not give you. The staff is noce enough, but it's not worth it. Go somewhere else. read more

i was treated very badly when i visited the place with my family i felt the employees were screaming at me and when i finally gave them my oreder they messed it up i had 20 dollars on me and spent 16 there and still got the wrong food. and when i wanted to return it she started saying why didnt you see the picture in a very rude way and i felt very embarresed in front of other customers. i was hoping they would give me atleast fries so i can eat but they didnt even give me an apology. monday, december 7, 2009 read more