This is the 3rd time I've been to this particular Carls Jr. every time I've come the customer service is good and the food is so hot that I have to wait a few minutes for it to cool down bit. I hardly leave reviews for fast food but this place I will never forget. They have never given me a mediocre service or food. read more

Breakfast Burger for the Birthday Win Decided to treat myself to a breakfast burger for my Birthday and this location did not disappoint! Service was great and the food was as fresh as it could be. Definitely recommend this location! read more

Carl's Jr - Front of Carl's Jr - Breakfast & Brunch Near Me - Riverbank, California

See all

If i could give them a zero i would , there unprofessional, rude and unsafe , i ordered food from them during the night on the app i got there and the whole restaurant was closed down for cleaning , I had spoke with the employee they said no manager was there and they come in the morning I ended up getting in contact with the general manager Emilio he was half asleep speaking to me about coming in tomorrow and getting my refund I came the next day and he denied to give me my refund and told me I had to call my bank [[HIGHLIGHT]]not only was in their facility while they were cleaning I could've injured myself and I was contaminating all the clean work they just did[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The facility is not only unprofessional. They're unsafe and un cleanly.[[ENDHIGHLIGHT]] read more

Been coming here for a while thank you guys every time I come in yall are the sweetest with my time on orders. Be back soon.

So workers wanna get paid 20 & up. But don't wanna put work in for paying customers I mentioned fresh burger of grill they gave me old meat .. pure laziness and disrespect because they wouldn't eat this for the manager and whole staff . Poor customer service and listening skills. Avoid this place will be contacting corporate support to really pay a visit to this location. read more

Carl's Jr - Nasty - Breakfast & Brunch Near Me - Riverbank, California

Food was very good hot and fresh! The service was exceptional, very friendly and prompt [[HIGHLIGHT]]fairy clean the dining area was very .[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The kitchen looked very clean a nice place to eat.[[ENDHIGHLIGHT]] read more

I came here with my sister a few days ago & wow it was such an amazing experience! the food was fresh & the service was amazing as well. They were so nice & helpful & patient. [[HIGHLIGHT]]The inside was super clean as well as the bathrooms[[ENDHIGHLIGHT]] , the employees were clean as well what an amazing job here. I really recommend this carl's jr over others it was just that good! read more

Muy buen servicio nuestra comida exelente me Encanto Comer a y [[HIGHLIGHT]]el ambiente esmuy agradable[[ENDHIGHLIGHT]] los trabajadores muy atentos y serviciales nos ayudaron con nuestra orden.me Encanto estoy facinada con este restarante gracias porsu atencion y la comida Fresca Caliente exelente.. read more

Superb service and quite friendly staff, we enjoyed our little time out. The food was delicious, fresh and hot. Will definitely be back to this one on Patterson Rd just before down town Riverbank. Nice selection on the menu. [[HIGHLIGHT]]Very clean restaurant.[[ENDHIGHLIGHT]] And again, very friendly staff read more

went here yesterday food was mediocre service was bad not a place I wil come back too.

Anytime I've came I've gotten something wrong I had two coupons one for a hand breaded chicken sandwich and another for 6 poppers I never got the poppers instead they gave me waffle fries Came by today and ordered a sourdough star. They gave me onions on a burger that doesn't come with onions. It comes with grilled onions. And I get if they didn't have grilled onions, but you gotta ask I could keep going Do better!! read more

Food was bad, order was wrong and one employee was walking in and out of the back in fuzzy slippers. My husband ordered a Super Star with everything. His burger had no lettuce. I ordered a Famous Star with no lettuce. Mine had lettuce but no onion. We were the only customers in the store. read more

Why have an open 24/7 sign when you guys close at 1130pm? Went to order thru drive thru and the worker says we aren't taking orders right now. While all the workers were just standing there talking, when I passed by the drive thru window. read more

I came here around 10:30 and there were 2 cones in the drive through for no reason... I know you aren't closed. I thought ok the sign says "open" so maybe dine in is available? Nope door won't budge. The worker inside saw me though and came to the door but offered nothing for an explanation just looked at me and then went to hide. Garbage customer service, at least leave a sign out for customers to see if you are not available to serve, you are supposed to be an all night location for crying out loud! We expect you to at least have an excuse. Don't waste your time at this poorly managed location. Manager needs to be fired if he doesn't want to work... read more

Your prices are too high, but your location is convenient and thank God you have someone like Jeremy working there. Five stars for Jeremy, the place itself gets 3 stars. Jeremy was very nice, polite, and funny, very good customer service. Also great food but the burger is a little sloppy. Jeremy Jeremy Jeremy good boyyyy read more

Spent extra to supersize my hubbies $6 burger combo so I could steal some fries to go with my "healthy" charbroiled fish sandwich. When I got home the charbroiled turned out to be charcoal and there were NO fries to mask the nastiness. If I hadn't arrived home to a hungry new born I'd be headed back to speak my mind and get my fries. I guess it's another granola bar for this new mommy :-( Dinning out is hard with kids but this wasn't worth the time it saved me! Strike 2 Carl's jr! read more

Carl's Jr - There's a difference between charbroiled and charcoal. U can believe it tasted like the charcoal it looks like it does - Breakfast & Brunch Near Me - Riverbank, California

The worst place for dinner ever. The hamburgers are over priced, and child like. The kids menu has better hamburgers. Don't stop here when there's a McDonalds and a Burger King down the street. Cold french fries and the service sucks. read more

Carl's Jr - One is a kids menu burger the other is the California All Star burger.. can you tell which one is which - Breakfast & Brunch Near Me - Riverbank, California

So this review will probably be updated in the next few months, once they have been opened for awhile and get the swing of things down. Carls Jr opened today 1/10/14 in the old Taco Bell spot on Patterson. It has decent parking but getting in and out can be a pain. This review is just on dining inside. Since today was the grand opening there were lots of folks going thru the drive thru and the inside wasn't to busy. But had more 'corporate folks' inside then customers. We ordered to meals for here and staff was pleasant and smiling. Inside was of course sparkly clean and the big wigs were making sure customers were enjoying the food. Now, we got our cups and number . Chose drinks and sat. We literally waited for our food for 8 minutes. Now for 'Fast Food' that was way to long of a wait. But hey, they just opened so it was understandable. Hubby ordered chicken sandwich and I tried out the new philly cheese steak burger. His was good, but mine... Let's just say I don't recommend. Food was hot when it arrived but the fries and zucchini not so much. All in all I'm happy with another choice of fast food in Riverbank, and even more so that it's 24 hours. Since jack in the box is the only other place open 24 hours. Breakfast served till 11am and next time will try the drive thru, but all in all. Carls Jr is a welcome to the City of Action! read more

See all

Carl's Jr. In riverbank strikes again. I had a bit of faith this time but holy cow it was complete shit! The lady were being rude ... the fries were soggy , the onion rings were gross, and she charged me for my ranch and honey mustard that I always get for free???????? The manager Claudia T was really bad! Never again!!!!!!! Get your service straight! As a manger it is really shitty . No wonder the Carl's Jr. Here has a low rating! read more

See all

They apparently have survived their growing pains. I went over to the skate park, waiting for someone who was delayed. Turned around and came here to get something to eat. I wish that they had a small cheeseburger, like sister company Hardee's has. I end up with a Famous Star combo, but it's huge when I only want something lighter. The person who took my order was friendly and handled it efficiently. I got my drink, sat down, and not long after that, a manager came out with my food. She proceeded to tidy up around the area, which is amazing to me because so many people will just walk back and never think about a mess needing to be fixed. The food was fine but it really was too much. I'm not being cheap, but I threw away too much of it, when a smaller burger would have been enough. read more

Absolutely no reason to stop at this place. The burger had obviously been cooked a long time before it was served to me and the lettuce looked like it came from a under the seafood display at the supermarket . Ordered my drink with no ice and of course it came with ice. My order was properly displayed and repeated back to me. I should have known better when at 6 pm, dinner time, the drive thru was empty. Save your money! read more

I never eat at Carl's Jr. The menu usually looks too greasy for me, but my friend and coworker recommended the charbroiled chicken salad. At my lunch I ordered at the counter 2 charbroiled chicken salads, two medium drinks and an order of jalapeno poppers. I also order two packets of balsamic and two packets of house dressing. I saw two salads go into a bag, I never order here so I didn't know better. I left, drove back to work and settled into lunch. What I ended up with was two side salads, no balsamic for my coworker. I am not one to demean anyone in the job they have, if they are working then good job...but really. All you had to do was listen to your customer, provide customer service to that customer and give them a correct order. None of that happened today. THIS is another reason why NOT to eat at Carl's Jr. read more

Carl's Jr - This is NOT a charbroiled chicken salad - Breakfast & Brunch Near Me - Riverbank, California

Sad,Carl's jr doesn't carry the fresh hand breaded crispy chicken anymore . Paid $11 for a chicken sandwich which is not nearly as good as they used to be. read more

Carl's Jr - Lower quality burgers,not hand breaded crispy chicken. Bring it back!! - Breakfast & Brunch Near Me - Riverbank, California

I wish I could say something about the service but I didn't get any!!! I walked in stood there as the only person in the entire restaurant and not one of the 5-6 employees asked if I was helped or needed anything so I walked out and still no one helped but I'm glad the employee was chillin at a table and the window lady just acted like I wasn't even there. Thank you so much for nothing!!!!! Literally nothing read more

I've given this place quite a bit of chances (meaning my money) But, I have say....Crappy managers +crappy workers =crappy food Also,They don't honor any specials going on like other Carl's Jr places do. What's up with that?!? read more

Super clean and friendly , good chicken sandwich, will come again. Clean restroom, updated interior eating area, easy access driving west.

I do not like this place. Filled with many homeless people. Employees here are weird as hell. Especially that one white tall guy employee who's very odd. He always yells "WELCOME TO CARL'S JR." Yup he's odd. And acts odd too. This place is very tight with sauce. Come on an extra .25 cents? Literally in jack in the box they give you handfuls of sauce. This place is very quiet and awkward. Don't come here. read more

I live in Oakdale so I usually eat at the Oakdale location, but while shopping in Riverbank we stopped at this location. Its WAY better here!!!! Fries & burger were delicious. Bless this place read more

First off I wanna say this is the worst Carls Jr I have ever been to! Tonight we ordered 5 meals and asked for ranch. We pulled up to the window paided for our meal and then the Carls Jr employee tells me "i can only give you 1 ranch. I have to charge you $0.25 for each extra ranch". Are we on some kind of ranch shortage? I told the Carls Jr employee never mind about the extra ranch. The Carls Jr employee then opens the window and I see 1 large overstuffed bag. I asked everything is stuffed into that bag? The Carls Jr employee answers "Yes. The entire orders are in this bag. We are trying to save money by not giving out to many bags". While the Carls Jr employee is attempting to hand over the food the bag rips and EVERYTHING falls out onto the floor. I had to pull over in front while they remade our entire order and again they stuffed everything into 1 bag. I told Carls Jr employee who handed over the 2nd bag "why would you again stuff everything into 1 bag?". They again tell me about saving money and how the owner is cheap. While driving home the entire bag rips again! All the food spills out onto the floor in my car. NEVER AGAIN WILL I VISIT CARLS JR! read more

Carl's Jr - Told they are cheap by Carls Jr employee. Had 2 of my orders bag rip and all of the food fall out. - Breakfast & Brunch Near Me - Riverbank, California

See all

My problem about this is the customer service is terrible the places food is overpriced tastes horrible and when I got done watching a movie today from galaxy theaters and I had to go pee and I was already driving so I stopped there and I looked at the bathroom door and it was locked! When I tryed to open it the employee yelled out "25cents!" I said "what?" "25 cents" I was extremely mad why would you charge your customers 25 cents to go to the bathroom?? I wouldn't recommend this place if I could rate this place it would be a -1000 read more

I would give no stars if I could. This place really sucks got my order wrong TWICE. Drove home and came back TWICE. Very disappointed. Make the drive somewhere else. read more

The late night crew always screws up the order . It's about a 95 % chance they will get it wrong. I think drugs are involved because after I tell them what I want 5 times and they finally repeat it back to me correctly , I still get my order wrong . This shit pisses me off so much I think I might actually start eating healthy and give up on fast food . read more

The food is fresh and hot, the service is friendly and the restaurant is clean. Unfortunately, the moment you leave your car, you're accosted by several homeless people following you to the door. read more

Our cashier Julio was amazing! Totally understood what we were asking for and made a complicated order perfectly! Definitely coming back here again! read more

Went to get food there tonight and got a small combo meal that came out to a little over $9 and they CHARGED ME 3X THE AMOUNT NECESSARY!! Never coming here again if they do this their customers! If i could give 0 stars i would. read more

went to carl's jr. in riverbank, ca. ordered just a 1/3 lb. burger. the charge was over $9.00. are you kidding me. you could buy a pound of prime hamburger for that price. never will ever go to any carl's jr. again. read more

Worst customer service I've experienced in a while! The supervisor named Rosa is extremely rude, probably shouldn't work in a service industry with such a terrible attitude and customer service. How does a restaurant sell you burgers and not give you sauce to go with it? I bought two burgers and fries and she only gave me one bbq sauce. She wanted to charge me 25cents for any additional. And I quote "the sauces are only for the fries". Are you kidding me? The bbq sauce is only for fries?... Not to mention the burgers were overcooked. Never coming back here again! There's plenty of other restaurants. Carls Jr you need to get with the program and retrain your employees to be more friendly and accommodating. read more

If I could put no stars I would, We went through the drive through and ordered a chicken bacon Swiss sandwich. As My fiancé took a bite it was still frozen on the inside. He brought it back in after we turned around and they argued it wasn't until the worker put her finger on it. Then she says well if you want it, it will take 10 to make the chicken, so that just tells me that they just didn't cook it the first time. read more

Ordered a western bacon cheeseburger. They were "sold out" of onion rings but didn't bother to tell us that. They served a western bacon cheeseburger (which is expensive because of the onion rings that come on it) without onion rings. My fiancé went up there to ask them to put some on his burger. That's when they told us that they were sold out. Well thanks for the heads up! I guess they thought we were idiots and wouldn't notice. Very rude.I hope Their lack of customer service doesn't put this new carls jr out of business. We definitely won't be giving them out money anymore. Good luck. read more

Where do i even begin? First of all let me say that i hardly ever give reviews..i dont have time to do it and i make the time if it was extremely good or in this case exremely bad. We had to repeat ourselves in the drive through a couple of times (fine i get it the speaker sucks) we get our food and it seems to be all there (i made the mistake of not taking every single item out of the bag)..we get to where we are going to eat and my moms meal is wrong which means she wont eat because shes very particular about her food..so she calls to let them know they got it wrong and as shes on the phone (which by listening to her convo it sounded like they were already giving her trouble) my dad takes a bite of his itty bitty $6 buger and finds a hair...NOW my dad wont be eating because thats freakin disgusting. Anyway the guy on the phone tells my mom he will refund the money for those 2 meals. Fine. When we go back the "manager" "shift leader" human being they left in charge (i think his name is gustavo or something) tells her he will only refund her for 2 sandwiches not 2 meals. ARE YOU EFFING KIDDING ME? We even took back the burger with the hair...and one of the fries. His excuse was that because we didnt bring the 2nd fries back he couldnt refund the meal. My mom was VIVID. she asked him for his boss' name and he refused to give it to her. She yelled at him and im sure used some not so nice words but at this point she was over this situation and beyond angry. After im not sure how many times of going back and forth he gave his boss' name: claudia (im reading other reviews and she has several complaints as well). As my mom is storming out she sees the corporate number and snaps a photo of it. She will be calling 1st thing monday morning. But what i still cant believe is that there are so many terrible reviews and why are these same people still there? Sounds like the need to clean house of employees/managers and get some with a better understanding of customer service. I wish there was a 0 star option. And i really hope that the owner or somebody with power over these people see this and all the other reviews on here. They are going to cost this business a ton of money in the long run. Also i will be posting this exact post in as many other places as possible. Social media is a powerful thing. read more