Found and purchased a 2018 ES350 Lexus which I had been looking for for awhile. I was wanting a…read morelow mileage,one owner and no accidents ,and I got one. After purchasing the car and learning how to take care of a Lexus/Toyota I asked other owners and looked on net. The answer was " Lexpro of Franklin. That was good since I live there. All three times I have had it their shop,they have done great work and done on time plus they used Totota/Lexus parts and fluids. I had my granddaughter bring her Rav-4 to them for work and again,great and on time. One other thing,the good folks in the office are extremely helpful along with John the main man. Once the warranty runs out on my wife's 21 RX,Lexpro will be seeing it.

Honest. Reliable. Fair price. Knowledgeable. Works mostly on Toyota and Lexus vehicles. My goto…read moremechanics.

I don't even want to rate this company, but it's required to save one's post. Tow truck driver…read morerecommended this location as being reasonable and reliable. I am not sure which one of these two statements even came close to being true. Back Yard Shop setting, no modern equipment to work on the newer cars with computers. Had my car the first time for 3 WEEKS to do a 4 day job. It ran for 6 days and then broke again. Now they have had the car for another 4 days with no update on how long they will have the car this time. Almost $2,400.00 for a job not done; 2 weeks of rental car expense on top of the fee of the work not complete. Lack of communication on being 'proactive' would prevent a 'reactive' experience.

Tony and his gang are not what you want if you need the slick overpriced approach of a franchise…read morechain. It is a small, family owned business, in the auto section of Franklin Tn. That being said, I have never worked with a nicer, more knowledgeable group of men in my life. They were able to offer me a very reasonable price for repairing the transmission in my 1967 Ford F 250. Tony recognized the transmission immediately, was able to diagnose the problem and ev en offered to tune my engine as part of the price. I had recently had it tuned at another shop, but when he went in there he found they had the timing of the spark plugs wrong. The work was done quickly and communications were great. I would highly recommend Ace's as a great place for transmission work and engine repair

I chose this place due to "honest work" reviews and being that it's right by my home. Unfortunately…read morethat is not my experience. I sent the email below and sent to their text line and was told the owner would be in contact. I have called since to request his call and received none. I was mindful and patient. It has been over a month since I was initially told he would call and have had no resolution. We are out $600+ on repairs that were not needed/incorrect. "To whom it may concern, I recently brought my vehicle to your shop for service due to a noticeable sound occurring during acceleration. Your team was unable to locate or diagnose the source of that sound. Instead, you identified a coolant leak, which led to expensive repairs totaling over $600 (including parts and labor). Unfortunately, after the repairs were completed and the vehicle returned to me: The original acceleration sound persisted unchanged as you all could no locate it. Diagnostic cost incurred there but no repairs were made. The coolant leak continued as well. I later rescheduled an appointment with your shop, and I received a call indicating that no diagnostic fee would be charged this time. However, due to concerns about the prior service, I decided to cancel and have an independent mechanic inspect the vehicle instead. The independent mechanic immediately identified and fixed the source of the acceleration sound by replacing a faulty bracket--a relatively straightforward repair that your team had not located. Additionally, shortly after retrieving my vehicle from your shop, my check engine light illuminated. The code indicated a "coolant thermostat" issue. Upon further inspection, the mechanic located the actual source of the coolant leak. While I can see the new hose your shop installed, it was not installed at the leaking location. The leak was coming from a different area entirely, and clear evidence (stains and residue) shows this has been the ongoing source for a significant period of time--well before and after your repairs. I have attached photos clearly showing the actual leak location and the part that actually needed to be repaired. In summary: The acceleration noise was not diagnosed or repaired by your shop. The coolant leak you claimed to have fixed was not properly addressed (wrong location repaired). I paid over $600 for work that did not resolve the reported issues. This has resulted in additional costs to properly diagnose and repair both problems. I would like to discuss how we can resolve this matter, including possible reimbursement for the ineffective repairs and compensation for the additional expenses incurred due to the incomplete/misdiagnosed work. Please let me know a convenient time to speak with a manager or someone authorized to address customer concerns and billing disputes." I would give 0 starts due to lack of professionalism and accountability but cannot do less than 1.

I'm new(er) to the area and I like to support smaller businesses whenever possible so I contacted…read morethis auto care center. Paul, who answered the phone when I called, was courteous and very helpful. They were pretty booked for the next couple of weeks but he scheduled me in for an oil change the very next day, stating "that can't wait". I instantly felt that I was valued and my vehicle's maintenance is their priority. Upon my arrival, I found ample parking and a tidy front office. The front office person cheerfully greeted me immediately upon entering, which is not common in this industry (in my experience). Aside from a drive-thru style oil change place which is often questionable, I don't believe I have ever been cared for so swiftly. As a woman, I have grown accustomed to being demeaned by men in the auto profession. This company may be the exception. They may exude traditional values but they are enlightened and I was treated as a peer. What a relief! From end to end, this company was professional, efficient and uncommonly courteous. I will be back and I highly recommend them.

My car broke down on the interstate, and Grisham's Transmission was recommended to me.. Thank you,…read moreGentlemen for taking the time to check out My car and finding out my Transmission was shot. Then recommended to have it towed to a Ford Dealership in Clarksville, Tennessee because my car was only 4 years old, might have still been under my warranty. Thank you again GRISHAM'S Transmission Penny Deaver from California

They had rebuilt my transmission in Oct '23 on my truck.. Did a good job and were fast and…read moreefficient. My wife's car was having problems and making noise. Thought it might be a CV joint. Dropped off at 11am on 12/22/23. Got a call at 5pm said it was fixed. Turned out to be a loose caliper from a previous recent repair from another shop (who told me they couldn't look at it till after Jan 1st). No charge and wished me a Merry Christmas on top of it. That is called "Great Customer Service". Highly recommend.

I'm so thankful for the awesome guys at Dickson County Auto Repair. Today I found a huge bolt…read moresticking out of my tire 20 minutes before time to pick up my kids from school. I pulled into their parking lot and as soon as they saw it they brought my van right in and had me back on the road again right in time to pick the kids up! I am so grateful for their kindness and help. They literally rescued me today when I didn't know what to do.

These Guys are fantastic! I will ALWAYS trust them to work on my car!…read more I went to them with what I believed to a bad seat motor. I was terrified at the potential cost. They started on time and performed the repair while I waited. It was necessary for them to completely remove the seat, re-align the motor and replace the seat. In a short time it was returned to me - at no charge.!! And they replaced a headlight bulb - at no charge - best mechanic day ever!! I trust them implicitly. Great quality, great vsalue

I hand him keys he hands back car working. What more can you ask for..not worrying. He did it when…read morehe said he would and that's all you can ask for from a mechanic. And and a body shop he does the work.

I got a 2012 dodge van 6 weeks ago. A great price of around $1900 under bluebook. I have driven…read morethe vehicle almost 15,000 miles working for lift. The only thing wrong was the fuel pump was not working controlling the fuel gauge. The part cost $ 400.00 and the dealer is fixing it for me as he said he would when I got the vehicle. I have no complaint against the man. He even brought the title to my home.

I needed my air conditioning fixed, as it had been broken for quite a while. Several trusted…read moresources had recommended this shop to me, and they did not disappoint. I already had a good idea of what the repair was going to cost, but I chose not to mention it upfront because I wanted to see what the final estimate would be. It ended up being exactly what I expected. There was one unexpected piece to the puzzle that neither of us anticipated, but they let me know about it right away. They asked for my permission before proceeding and took the time to walk me through why the repair was necessary and important. I even did a little research while we were talking and quickly realized they weren't exaggerating or trying to upsell me. They do charge a service fee upfront, but it's very reasonable, and they're completely transparent about it. I made an appointment, and they were able to get me in and out the very same day. Overall, I was impressed and excited to find a mechanic I trust and feel comfortable going to; especially since they're within walking distance of my home.

Anderson Brothers are a blessing that were referred by our neighbors! They fixed the AC in my car…read moreafter 4 previous mechanics couldn't discover the issue causing no cold air and at a low cost. Also, repaired the AC in our daughter's car at a much lower price quoted by a chain store mechanic. In addition, very kind staff, and quick turn around from drop off to pick up. These folks are now our go to mechanic for our family vehicle repair needs. Thank you and God bless you!

I brought my daughter's 2015 Ford Mustang to Quick Muffler for an oil leak. After spending $1,866…read moreon a valve cover gasket repair, the car continued leaking. We returned, and they diagnosed a rear main seal failure and charged another $2,474. Just 11 days after picking up the car, the engine seized from oil starvation. The dipstick showed essentially no oil, and we had to add 3.5 quarts just to reach the halfway mark. The engine ultimately had to be replaced at a cost of nearly $11,000. Before approving the second repair, I specifically asked whether it made sense to keep investing in the car. Their technician assured me it was running well and should last another 80,000-100,000 miles. We attempted to resolve the matter through legal counsel for months without a response. Their owent, Dallas Beard, does not take responsibility for his businesses errors.

These guys are the best. I am very appreciative of their honesty and integrity. I took my car in…read morevery last minute , because I was having some issues with my van and it was giving me warning codes. I was very concerned and fully expected to have some major repairs required. Joe was great to work with. They did an evaluation and assured me that the situation was not as dire as I expected. They explained what was wrong with absolutely no pressure to have any work done. I am so impressed with their honesty and thoroughness! And when i have some other issues taken care of and am ready to have the repairs done, I will 100% be using Quick Muffler ! I highly recommend!