Troy is literally the kindest human! I am so thankful he was there to help me today! The service…read morewas quick! They didn't try to make me spend more than I asked for! Super helpful team! 10/10 recommend!!!!

My name is Alexander Miranda just had the worst with this team . I been a costumer for over 3 year…read moreand this has been the worst location . Waited in line and they move me because they wanted to put someone else in line before me ? The worst and specially the manager they came up to me with the worst attitude .

Cameron at Jiffy Lube 708 Colonial Heights, VA gave exceptional service to our son this morning. I…read morehighly recommend this Jiffy Lube! Can't say enough good things about them!

Came to jiffy lube because they are nation wide and offer the free top off policy. I'm getting…read moreready to drive across the country, need an oil change, and could use the free top off. When I pulled up there were 2 cars in the bay with 1 waiting outside. The gentleman greeted me and said it would be 1 1/2 hour wait before they could start on my car!! He said it was because the car outside needed a full service. I said, "Are you short staffed?" He stated they all work on 1 car at a time to get it finished as fast as possible. I've never heard of this before. So I left and found another place right down the street. TIp to Jiffy Lube: split up workload to serve more than one customer at a time.

I paid him $ 830.00 upfront to fix my car at my house he didn't even attempt to fix it just kept…read morecoming up with excuses and then just ghosted me and he's done this to several other people. He even refuses to give me my car key back. DO NOT DO BUSINESS WITH HIM!!! He seems to have a lot of fake "good reviews" his GF Ashley Ann aka Ashley S knows exactly what he's up too because she's in it with him. Do yourself a favor and avoid this business at all costs.

Joseph Booth is the owner and when you first meet him he seems like he knows what he's talking…read moreabout. He was doing some mechanic work for a neighbor and I asked him if he could do some work on my van. He said he could and said he goes by the mechanics workbook and that would tell him how many hours it would take him to finish the work. He charges $125 an hour. So I had bought all the parts I needed for the work to be done: 1. Valve cover gaskets 2. Oil pan gasket 3. Oil cooler lines 4. Inline fuel filter 5. Oil filter 6. Motor oil He sent me a text message stating that it shouldn't take more than 5 hours to do the work. The first day he got most of the work done but the valve covers were warped and he couldn't get the gaskets to go on them correctly so he ordered some new ones. They came in Thursday and he came back that Sunday. He put on the valve covers and did the oil/oil filter but the oil cooler radiator was stripped out and had to be replaced. He replaced it that night and all was good he said. Now remember that the initial job didn't include the oil cooler radiator being replaced so that would have taken some extra time. He initially quoted me no more than 5 hours for everything but the radiator replacement. So how many hours did he charge me for everthing? He charged me 14 hours. Really!!! Thats a huge jump from the 5 hours he quoted. Even so i was willing to let that all go but guess what? My van WILL NOT START!!! Now my van ran well but leaked oil and i was tired of checking and adding oil every time i stopped the van. I talked to him several times on the phone and through text and he said he would come bye to check but he hasnt shown up or answered my text/calls. So now hes ghosting me. I would say that he is not a stand up guy and will not stand up for his work. I had a running van BEFORE HE WORKED ON IT NOW ITS A PAPER WEIGHT. I am going to contact a lawyer and see what i can do about this RIPOFF ARTIST. STAY AWAY FROM HIM!!!

Dan and his team were incredibly kind and helpful during a stressful situation. After an oil change…read morein New York, I drove to Virginia and noticed smoke while idling. When I arrived, there was oil all over the back of my car. Another shop down the road told me I had a major oil leak and couldn't help. I then went to Midas, where Dan quickly found the issue--a loose drain plug--cleaned everything up, and refilled my oil. There was no leak at all. I'm so grateful for their honesty, efficiency, and genuine care for my safety. Thank you, Dan and team!

Called a few hours after my missed appointment to reschedule a state inspection. They were very…read moreunderstanding and made no issue with having me seen the next morning, got in early and was out in 20 minutes. Had a bulb that was blown, a notorious issue for my specific make/model, would have failed if i didn't have the spare on hand. Was able to get it installed with no fuss. Excellent service with kind employees.

Terrible experience. I dropped my truck off at 7:15am. I came back at 3pm and they have not even…read morelooked at the vehicle. I had to take my vehicle elsewhere. They lie in your face and say first come first serve.

I showed up an hour before closing.. on a Saturday.. no appointment. They were able to replace my…read moretire in 20 minutes. Awesome!!!!!!! They have a sign saying they price match but... it is extremely strict. Don't count on this.

Folks I've seen past reviews but I have to say that during my visit that wasn't the case for me…read more First I made an appointment online the day before and clipped a $30 coupon for my wheel alignment service I wanted. About two hours after making the online appointment a staff member called and confirmed the appointment. I got to the store about 10 minute before my time. It was an early appointment - midweek and the store didn't seem too busy. The young lady Naomi greeted me and checked me in very quickly. I left the truck and went shopping nearby. A little bit over a hour later my truck was done. So again my experience was absolutely fine. I think I was in and out very quickly. Maybe the reservation helped that - not sure. My bill was fair and that coupon I clicked online - Naomi made sure that was applied without me even asking. I do recommend this location and I would go back if the need arises.

On June 15, 2026, I went to get a state inspection done here. While waiting the lady at the front…read moredesk advised me that the state inspector said that I would need both lower control arms and a bellows boot replaced to pass state inspection. I was given a price of approximately $1,300 and was advised that it will take approximately two hours to complete. A few minutes later the manager called the lady at the front desk. She then advised me that the information was entered incorrectly into the computer system, stating that there were several models of my vehicle. The cost now was approximately $3,000 and it would take eleven hours to fix. I had them return my vehicle to me and went to another location for the inspection. At the other location my vehicle passed state inspection and nothing was noted wrong with my vehicle.

This place was great! I ended up having to have my car aligned! I called into Leete's and spoke…read morewith a sweetheart named Tim. He informed me that I could come on in to be service. I did not have a wait and was serviced immediately! The employees that I encountered were very nice. I was back on the road in no time! I would recommend this place for all of your service needs!

Don't waste your time making an appointment. They don't honor it. This business has declined…read moreseverely over the past year. I've been a customer for 14 years and I won't be back.

here for service. I said you have no one waiting she laughs yeah all our customers come at…read moreappointment time. It would have literally took 10 min tops to look at our tire and plug it. WALMART YOU NEED TO DO BETTER

Absolute disgrace. I brought my truck in when they opened and was told it would take 3 hours to…read morechange 3 tires. There were only 2 other customers there at the time and when I was told the wait time, 2 of the employees were giggling. I shrugged it off because I had to shop anyways. 3 hours later my truck hadn't even been put on the lift yet. 1 employee was in the lounge watching a movie, and all the other employees were standing in a circle in the shop laughing and playing on their phones. 1 hours later they finally did the work. Management is a joke. No one cares. When you complain they laugh or tell you they are on break.

I bought tires from these guys (at a far better price than anyone else in the area) a couple years…read moreago. Lucky for me, I just had a bit of an emergency situation with a blowout from hitting a curb just down the street and rushed to get my blown tire on the rim to these guys about 5 minutes before they closed. I really didn't want to leave my truck sitting on a jack overnight in the area but figured since they were about to close, that was gonna be the more-than-likely option. Fortunately they took it right back and had me a new tire mounted and balanced in about 15 minutes. Definitely going back when it's time to replace again.

Deceptive with services offered in their oil changes. You list tire rotation with oil changes but…read morethen say it's upon request. You waste my time inspecting my entire car for an hour with the oil change and i didn't ask for it. But you say that's company policy. Just be consistent. Then give me no input on recommendations to be corrected.

I've been looking for a reliable diesel mechanic/shop for awhile now. A friend referred me to True…read moreDiesel and they have done a great job taking care of the repairs on my '02 7.3L. I was also able to get the SCT X4 performance programmer from them as well.

Love this shop for my '97 OBS. Always take care of me and trust them. They have bailed me out of…read moresituations someone else would have taken advantage.