Excellent work done! Great customer service from Carl! Will be returning without hesitation.read more

Always great, reliable, honest, affordable work. After years of feeling overcharged at other shops…read morefinally glad to have found this one.

Faithfully came to this location for convenience until I had an issue with my skid plate. Brought…read moreit back to rectify the situation however Josh the manager and Shawn an associate were highly unprofessional. I've yet to hear back from them or their corporate head quarters. Won't be back to this location again.

The staff at this location is Top-notch and consistently provides excellent service! I've been…read morecoming here for 3 years now, have tried other locations, but decided to stick to this location because they are better than Hull St and others. Check them out for yourself! They seem to be a team that are close knit amongst each and cares for their customers as well. Brandon, Dante and the team are excellent!!

Brought my car by for a vehicle inspection. I had no appointment, and 6 other service stations…read morecould not see me for weeks. To say these folks are professional is an understatement! They were friendly, pulled the car right in, and even recommended new wiper blades (which I needed). This is a very customer oriented shop. Price was right, and the service was good and fast! Highly recommend Grease Monkey!

We had a problem, and this location was so very helpful - more than required by far - in resolving…read moreit. We will be bringing our business there now.

We have had excellent service and repairs here. They are honest and thorough. We were able to get…read morein and out quickly.

Stay away from this shop! This is the only shop I've had…read morework on our vehicles for the last year. They did our breaks, replaced an ac unit and have done our inspections. With the ac unit, they never remounted the control arm, or reconnected the skirt, with the breaks, they only replaced one side of the pads, and in the process of all that someone scribed a swastika on our engine cover. Stay away from this shop.

Knowledgeable, well-trained and friendly staff - quick and affordable, how I like it.read more

A few months ago i visited this location for an oil change since I was in a tight schedule and…read moreneeded to go out of town. During the process i was charge twice and never got my money back even after my information was sent to corporate, so water under the bridge. Until i visited a different shop and they informed me that whoever did my oil change last did not tighten the oil cap properly and oil spilled all over my engine. Which can cause engine failure. Never returning to any jiffy lube again.

Update- the response from the owner on google shows you what kind of people they are. Nasty. And i…read moreactually didn't ask the tow company how much it was. I called, they told me what the cost would be because they understand business and how customer service works. It's called letting the customers know what is going on before you do anything. That's customer service. Not being a greedy company that doesn't take into consideration of people being elderly or possibly them not knowing how things work. A great business owner would have apologized for the awful experience.... Not made excuses for their poor practices My dad was recently in a bad car situation and this place told my dad, who is almost 80 that they would check out his car. When I was called, they told me the car was almost $800 to fix. I asked how much was the labor. The labor was over $500 and the parts were the remaining cost. They offered a 5% discount if it was paid in cash. I told them no thank you and that I would get the car towed. They told me that I was more than welcome to get the car towed once I paid the $159 diagnostic fee. I said, did you tell my dad (because he was the one there) about this fee before you checked out the car? They said no we did not but it's a common practice so it is what it is and it has to be paid or we will not be giving you your keys back. Honestly, guac isn't even $5 but chipotle makes sure they tell you that there is an additional charge. I left my home (45 mins away) paid the fee and got the car towed. Brenda that works there was SO KIND!!! She will go places in life with her personality and kindness... but for all the rude, non compassionate, lack of communicators, money hungry, greedy individuals that work there, i hope nothing good comes to them in life. They were the owners and the employees.

I take all my cars here when I need car work (oil change, new battery, ac diagnostic) done and…read morerecommend this place to my local friends. They have always done phenomenal work and go above and beyond to help. They even let me bring my pup for drop offs and pickups :)

I came into this Firestone location a little over six months ago for an oil change I ended up…read moreleaving with the Firestone credit card and since then have done over $600 worth of business that I would not have had completed on my vehicle. It was really due to the customer service experience I had with Sam. He was amazing and there to be of service. Today James provided the exact opposite experience and reflected the 2.8 store you have on YELP. Yeah I can tell it's not a "Jiffylube", I can also tell you've got no business speaking to customers if you ever want them to return. Off to get my oil changed at Jifflylube for less price and much less wait time. I'd wager better customer service than what i just experienced too.

I had such a great experience at this Firestone! I was nervous taking my 3.5 and 1.5 year old with…read moreme because we were going to have to wait on site but Kevin Lewis was so kind to us and made me feel very welcomed! He interacted with my kids too which any mom would be thankful for because they immediately felt more comfortable too. After an oil change, alignment check and new wiper blades, my van is a good as new for a great price! Thank you, Kevin for enduring their craziness! We appreciate you!

The team at Broad Street Auto always are able to get me in and out and work with my schedule…read more They've been upfront and honest about the needed work and what isn't needed. Their hard work, honesty, and integrity are the reasons I keep coming back. 10 out of 10, highly recommend!

They are very fast, my auto inspection took just 20 minutes!…read more Thank you for quick service! And a very friendly staff!