highly recommend this location - have used them now to have tires put on my car, my sisters and my…read moreparents. They always get me the best pricing on tires - even if I find them less elsewhere they will match it, have never had to wait hours to get things done, you can track everything and they give you updates, Alex is great there have dealt with him each time. if you need tires, alignment, wipers definitely stop on and let them assist you.

I waited 20 mins for an air check on my tires. No one came out. The sad part in all this is that…read morethey have a camera here, so someone is at least checking it even when passing by the monitor. Finally someone who I guess was just coming into work saw me then came out to check. Even when he did when he was explaining the air pressure, he seemed a bit confused. Definitely not reassuring.

Blacks Tire was very good checked brakes out Told me they…read morewere fine for right now Very good techs and mangers

Dropped off Escalade for stalling and not starting back. They replaced fuel pump and fuel pump…read morerelay and had it for over a week. (cost me $1,100.00). Drove back down from NC on Friday and picked up Saturday morning. It made it to Latta Sc (1 hour away) before it shut down again and wouldn't start back. tow bill cost me (1,084.00) to get it home. Totally wasted 1,100.00..... I would not recommend them for any Engine issues.

June 29, 2025 ...had a phenomenal visit! Josh Holt at the…read moreservice desk was absolutely fantastic, the service/mechanic gentleman was also fantastic. These gentlemen went above and beyond what I was expecting! Again, absolutely fantastic service !!

When it was NBT I was a loyal customer four years as it…read moreswitched over I kept going because some of the people were the same recently I made an appointment for 8 o'clock in the morning and they could not honor it. My car was making noise when I went. They told me they couldn't see my car and sent me to a guy that works on vehicles. The guy that works on vehicles said he check my oil which wasn't true because later after him telling me that I was OK with driving this vehicle wherever I wanted to go found out two weeks later I have absolutely no oil And a few weeks before that, I asked Mavis if I needed my oil change and they said I could wait. Have they looked at my car that they even checked the oil or gave me the oil change when they couldn't look at it for the noise I wouldn't have had to wait a week and a half to see the dealership that also said it was safe to drive. come to find out, I had absolutely no oil and that I would need major engine work per Bell And Bell which I do not trust. I was so freaked out and scared that I traded my car in for a truck which I should've taken more time but they had me so scared to drive it at that point all this company had to do was check my oil and I would've known where I stood weeks before ending up with no oil The mechanic they sent me to a was burning something and I was sick for days a day and a half, I was dizzy from being around the fumes of the place they sent me to who also did not help me telling me the car was safe to drive till he could take a look at it which is when I went over to Bell And Bell after calling them asking them to just let me know if it was safe to drive if I would be hurting the car or dangerous which they told me it was safe to drive. Isn't that funny I'm by myself. I'm a female. I don't know how to do a lot of things on cars and the guy that the Mavis sent me to had me go get transmission fluid from advance and because they never checked the oil I was right there. I could've got some oil. He said he was gonna check it but never got around to it. Obviously, I was assuming he did because he said he was going to I love that car but I wasn't gonna spend $10,000 at Bell And Bell which more than likely would've been if I thought about it and went somewhere else, but I am by myself and I can't be without a vehicle because I don't have anyone to help me.

Great service & pricing Employees are very courteous…read moreAlways happy with my service there

I always have great service here. I wouldn't bring my car anywhere else for tire or alignment…read moreservices. Recently had a large leak on my back passenger side tire. My car was serviced by Michael here and he did a great job and was very honest. Great experience overall.

Fast, efficient and top notch! Thanks for taking care of my vehicle! Great customer service, highly…read morerecommended!

Perfect -- here's your Yelp review updated with all the details:…read more Review for Firestone Complete Auto Care (1325 Hwy 17 S, North Myrtle Beach, SC 29582) This weekend, I found myself in a tough spot. After a trip to Myrtle Beach with five colleagues, we were preparing to drive back to Virginia when my 2017 Suburban developed a serious rattling noise. Stressed and unsure if it was even safe to drive, I went to Firestone on Hwy 17. At first, the front desk wasn't very responsive to my concerns -- but then Don, one of the mechanics, stepped in. Don didn't just glance at the issue -- he personally brought my vehicle into the bay, lifted it, inspected it thoroughly, and quickly identified the problem: bolts on the flywheel had loosened. He took the time to show me exactly what was wrong, patiently explained the situation in a way I could understand, and reassured me about what needed to be done. Not only did Don tighten the bolts, he also applied Loctite to make sure the repair would hold during our long drive back. Thanks to his quick thinking, expertise, and real compassion, we were able to make the journey home safely. Don didn't treat me like just another ticket number -- he treated me like a person under serious stress who needed real help. His professionalism, kindness, and dedication turned a scary situation into a manageable one, and I'll be forever grateful. Thank you, Don, and thank you Firestone for having someone like him on your team. He truly embodies what excellent service should look like.

Everything was outstanding Service, Staff wait time all…read moreAwesome Definitely be back Also tell All my Friends and Family

Last time I was here for an oil change it took one hour and 15 minutes. Thought I'd give them…read moreanother try today to replace my tires on my vehicle and I've been here for an hour and 40 minutes. I had an 11 o'clock appointment and it's beyond an hour and 40 minutes. I'm done. I need to find another location.

I needed to update my payment method. The manager at the Oteen NC location, Brian, stopped what he…read morewas doing to give me the best service. He quickly changed my account, gave me 1/2 price service for the next 2 months. No upsell pressure. I get the Basic service, take my car about once a week. Yeah, sometimes there are equipment issues, but Zips is convenient and close by. The staff is always helpful if needed (usually not necessary) vacs work well, plenty of towels. I like having a clean car on my schedule. I have other choices for washing my car, but I think my Zips membership is worth it. (No, I don't work for Zips, and don't know anyone who does.)

I guess I'm not really adding much beyond what everyone else's reviews say -- that this place is…read morenot good. They no longer provide any interior cleaning sprays besides glass cleaner. I felt bad for all the people who'd purchased wash packages, and are now stuck with it. I left and went to Squeeky's in Little River and suggest you do the same if you really need a fancypants exterior/interior wash.

Great service. I needed my brakes checked because they were making a noise but with a 10 minute…read morecheck the service providers were able to assure me there was nothing wrong and did not try to get me to pay for things I didn't need. I often dislike going to the mechanic because I feel I'll be taken advantage of but this team was great!

DO NOT COME HERE!…read more Amy will treat you terrible, dodge your calls, and even have the audacity to pick up and hang up your call without saying a word. I was trying to get in touch with them to have some work done, it happened but it didn't go so well so I've been trying to reach back and no word. They are dodging me and it'll have to come down to me going back to the shop and confronting them about it. I want everyone to avoid them, they are not a good shop. There are plenty more in Myrtle Beach that would not only charge slightly less but will give you that confidence that the job is being done well. Avoid the headache, Amy you don't deserve this job. Give it to someone else more worthy.

I have been taking my cake here for many years. They are honest as the day is long and do very good…read morework.

Got me right in and did a fine job. Will use them from now on for both of my vehicles.read more

had a 7:30 am appointment for oil change. at 8:15 they say it will be a couple hours. the service…read morecenter has gone into the shithole. never again.

Need an appointment for an oil change?? Wtf since when????? So stupid service so slow anyways good…read moregrief!!