E-bikes were great and very easy to use. Nice service and accommodating - they allowed us to switch…read morefrom a tandem to two separate bikes in the morning since the tandem was not working out well for us. These bikes were perfect to do the 17 mile drive. It was really fun and scenic.

Staff were unwelcoming and unprofessional. Their website showed availability, and I could clearly…read moresee bikes on site, yet the staff said nothing was available. When I asked about tours and other locations, they simply said everything was sold out without even checking and unwilling to help -- a complete waste of time. Worst experience ever! Go to Mad Dog instead.

Great service! I needed an e-bike kit installed and most bike shops weren't able/willing to do the…read morework. Rooster Wheels seems to be more of a mobile service now as their Marina location is currently closed. Izzy came to me to work on my bike. William and Izzy were very helpful and responsive. They installed my e-bike kit and then followed up to make sure everything was working properly. Definitely will be calling them again for my future bike repair needs.

I needed to rent a few bikes and called a few places. Rooster was the most reasonable with their…read moreprices. Perhaps the bigger places prey on tourists but Rooster Wheels Bike Shop is a true hole-in-a-wall in the best sense possible. On a random weekday afternoon, we got there as a dad and his two daughters were happily loading bikes into their car. One guy was finishing up his transaction and three more potentials customers came by...all while we had only been there the short time we were there. All this to say that William was juggling many things at once from repairs to sales to rentals and yet he never rushed anyone (including us). He seemed so kind and honest and very down to earth. He checked every single bike, filled tires with air as needed, and even let me have a wrench to adjust one of the bikes. Who does that?!??? So awesome. On the COVID front, he had the front roped off so customers aren't touching all the bikes, he wore a mask, & used sanitizer on every bike to disinfect and constantly sanitized his hands. Last random bit to share....William was great with my kids. Very gentle and encouraging to my younger kid by telling her she could learn to ride a bike and gave examples of his own kids learning at the ages they did! And his dog Pedal was such a well-behaved and sweet dog. If you're the kind of person that uses kids and dogs to gauge a person, let that be a nugget of info for you! What a lucky gem of a find for me and my family! We will be repeat customers. Thanks William!!!!

We had a fantastic time with Cathy on our tour of Carmel by the Sea. They have a few different…read moretours so make sure you know which one you booked as all start from the same place and (from what I could tell...) same time. Cathy actually texted me the night before to introduce herself and provide a few instructions and tips. A key tip is bring water and a small back pack or fanny pack to put the bottle in. The bikes don't all have baskets and the baskets don't hold things very well. So you might also bring a small bungee cord to keep things "in the basket" should you get a bike with a basket. Check in was a breeze. The most "difficult" part of the whole tour was finding helmets that fit and sizing the bike seats There were 6 in our tour. We left right on time at 10 and got back at 12:45. We stopped multiple times for photo ops and to look at different properties. We even got to walk through the La Playa hotel which is a beautiful property! I loved seeing and learning about the Comstock homes and the fact that the homes in Carmel by the Sea do not have street addresses. (They will soon as a new reg has passed that every property now needs a proper address... Not just a name.) All in all, I had a wonderful time and enjoyed the tour very much. I don't ride bikes often anymore as an adult and this was the first time riding an E-Bike. The learning curve is easy once you know the difference between Eco, Sport and Turbo. I enjoyed it and it made the tour almost effortless. Highly recommend Mad Dogs! Note....the coffee shop is just up around the corner. You cannot access it directly from the bike shop.

we had a fun experience renting out bikes, one with a side cart for our pup! Noah, who was warm,…read morefriendly and patient was our guide and he took us to some awesome view points around the area- carmel beach, pebble beach, pescadero point, and the scenic routes to get us there were really pretty and enjoyable. we had fun as a family! i would recommend this place for anyone looking to ride e-bikes at Carmel, most especially if they have a furry friend. Our dog was safe and secured in his cart. i do suggest having a harness to clip! we went on a calm tuesday morning and we ended up having a private tour without other guests with us so that was lucky! thank you noah!

Bet the amount of time I've spent on a bike all rolled together adds into years worth of time…read more Grew up on them in the city, was an NYC bike messenger before the internet killed them like it killed travel agents, weekend round trips from SF to top of Tam and back again later on which was brutal but perfect. So many hours and days on bikes. And then, after moving to a place where biking wasn't all that anymore and Oakland streetscapes turned into a screen from a super Mario game I gave the last bike away and didn't look back. But a few weekends ago we were all what shall we do why not head to Monterey and rent a bike and ride on that cool trail from downtown along the dunes to who knows where. And thanks to the friendly red asterisk searching tool we picked Workhorse as the provider of our two wheeled adventure and it was an excellent choice. Besides the bicycles themselves, which were tuned with good tires and brakes and perfect for the task, the entire experience was top shelf. Clean shop, many new and used bikes that I now long for again and need to move out of super Mario land so I can ride again. Professional helpful friendly staff. Their workbench in service shop area was so clean! Good mechanics take care of their tools. Price point for four ppl for 2 and a half hours less than a hundred clams and these days that feels like a super bargain. Fun for the entire family.

I highly recommend them, best bike mechanics. They have all kind of bikes that fits your needs,…read morefrom kids bike to adults bikes. Thanks to frank for having this amazing bike shop.

I decided to have my hard tail and my FS mountain bikes tuned up. My FS bike had an annoying squeak…read morethat I could not figure out for the life of me. I brought both bikes to Bobcat and they did a great job on both bikes but that is not the end of it. They are not part changers but real troubleshooters! They took the time to really break down the squeak and fix the issue. What a great shop! The people there are awesome. They are super friendly and super helpful. I highly recommend this shop for all of your biking needs. Thanks Bobcat!

Craig and Bridgette, the owners of Bobcat Bicycles, are wonderful people and run a fantastic bike…read moreshop. I stopped by on 9 August 2025 to check out the new Specialized Turbo Levo 4s and Craig took the time to go over the features of the models I was interested in, reviewing the pros and cons for each bike. Craig was down-to-earth and trustworthy, sharing insights into how he decides what products he carries in the shop. His store manager, Robin, then took me on a guided test ride around the Salinas neighborhood. He took the time to let me explore some of the capabilities of the bike and answered all my questions. I spent the next two days doing more research, and after email exchanges with Bridgette after business hours, pulled the trigger on an orange 2026 Specialized Turbo Levo Comp on 12 August 2025. I believe in the principle that you buy the seller first, which is why I decided to buy from Craig and Bridgette. I felt they were good, high character people, and the awesome purchasing experience and post-sale customer service reinforced that feeling and conclusion. I cannot recommend Bobcat Bicycles enough...they are my go-to shop for servicing my Levo. I have also returned to the shop on several occasions, picking up new pedals, grips, and a couple of Specialized shirts and a pair of Specialized shorts at a great price. Craig was there each time greeting me like a welcomed, long time customer.

I purchased 2 bikes for my grandchildren. Kai the employees that helped us was wonderful. She was…read morekind and patient. Her knowledge of products which made purchases easy. Thank you Kai!

I've been a cyclist and triathlete for over 30 years, and I've worked with many bike shops and…read moremechanics over the decades. I can honestly say the service at REI Bike Shop has been outstanding. Their workmanship, professionalism, and attention to detail truly stand out. A special thank you to Trent, who provided exceptional service. Trent is knowledgeable, thorough, and clearly takes pride in doing things the right way. It's rare to find someone who combines technical skill with genuine customer care, but Trent does exactly that. I also received help from mechanic David, who was professional, helpful, and clearly skilled at what he does. It's great to see a team where multiple people are committed to high standards and quality service. Based on my many years in the sport and experience with countless bikes, I can confidently say their work is top-notch. I highly recommend REI Bike Shop, and if you have the chance to work with Trent or David, you'll be in great hands.

Sean and Nico have saved my ass multiple times. I ride a moped style ebike and these guys have…read morealways helped me out with suggestions, ideas and have been transparent with me about repairs. Especially with moped style bikes, these guys never made it sound like too big of a job when all I got was negative vibes from other local stores. A couple of crashes have led to some repairs but back on the road as soon as they can get me. Best shop in town.

Overjoyed customer: I'd accidentally brought my bike to Monterey without the front tire. I fully…read moreexpected to have to buy a new one, but the staff at Peninsula Bike Works offered me a loaner tire for a nominal fee. It's this kind of unexpected kindness and goodwill that make PBW an anchor of the local biking community. Thanks, PBW!!!

BEWARE! Way over priced. Tells me he can fix my bike but when I pick it up and it's not fixed, he…read moremakes an excuse and says "well we're not dealers of this bike" it's an excuse because he forgot to fix it. It was not the same part as the brand name but it didn't need to be. If I was rating the staff it would not get any stars. Fire Collin! He is beyond rude. The owners should know about him. The staff says he's just not a people person. This shop won't be here for long. Update - the response sounds good but it has nothing to do with the issue. RUDE EMPLOYEE , OVER PRICED, NOT FIXED WHEN YOU SAID IT COULD BE. Now I have to find a reliable repair center to repair what they did not.

Very friendly and courteous shop. Greeted me as I came in, stopped what they were doing to help me…read more And though they didn't have what I needed on hand, they offered to get it for me as a special order.

Very helpful they no their thing when it comes to bikes friendly and good service My grandkids have…read morealways come here to get their bikes fixed or if they have any questions

We were able to stop in to have our bike tire fixed on the way through town. We called ahead and…read morethey were ready when we got there. Thirty minutes in and out.

Coast in Carmel is such a cute boutique! The clothing was adorable and felt like the kind of pieces…read moreyou don't find at regular stores. Everything had that perfect coastal Carmel vibe. They also had a lot of sizes and plenty of options, so it didn't feel limited like some boutiques can. Super fun to shop and definitely worth stopping in. I'll be back for sure! Service was great too!

I love this store just so much !! And we always find such…read moregreat pieces... Joanna is ever so sweet and her greetings alone makes it such a pleasure to go in ... And the service is above and beyond !!! A must visit