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    Carnelian Realty Group

    5.0 (1 review)

    Services - Carnelian Realty Group

    Buyer's agent

    Listing agent

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    11 months ago

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    Advocate Property Management - Naperville Location

    Advocate Property Management

    (45 reviews)

    We are purchasing a property managed by this company. I have dealt with several PM companies and…read morethis one by far is the worst! WE have no direct dial numbers to the PM's. We have left messages over the past two weeks and cannot get them on the phone. The PM's do NOT have voice mail! The staff answering the phones is clueless, if you can understand what they are saying. I don't know how people can run a business so poorly and get away with it!

    They seemed fine until they changed their name a few months ago. I called about a month ago to tell…read morethem my sump pump (1 of 2 for my building of 4 townhouses) was switching on every 20 sec. A new neighbor helped connect the two drain pipe parts back together. No one called me back. I tried a week later, left a msg with them. Sump pump issue again. I requested they make sure the 2nd pump 2 doors down is working since mine was iffy. No response. My friends noticed one pump was not pumping while a lower one did on occasion. I called & left a msg again. No response. I left msgs twice in the past 2 days. This time I said have the community Mgr call me directly--tonight or tomorrow. It is 8:02 p.m. CT. No returned call. Two townhouses in each building of 4 to 5 have a sump pump for all the bldg units. Ensuring they work is critical to preventing flooding. The answering service? does not seem to understand building maintenance. 360 does not understand communication nor urgency.

    Carnelian Realty Group - realestatesvcs - Updated June 2026

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