On 12 February of 2026 our new 2026 Hyundai Sonata incurred a cracked windshield. When the vehicle…read moreentered under the first upper brush there was a loud bang. Upon exiting the SolarShine Express Car Wash the vehicle was examined but no noticeable damage was found. Later that afternoon we observed a large crack in the windshield. A claim was filed with SolarShine and this was the response: Dear Mr. Moller, Thank you for taking the time to bring your concerns to our attention regarding your recent visit to SolarShine Express Car Wash. We truly appreciate the opportunity to review your claim. After carefully inspecting the vehicle and reviewing our camera footage from the time of your wash, we did not observe any malfunction or irregular operation of our equipment. Our wash system was functioning properly, and our brushes are designed with controlled, light pressure that would not cause damage to a windshield that is not already compromised. Attached to this email are photos showing what appears to be a rock chip in the windshield. The crack in the glass runs directly through this area. Unfortunately, even a small rock chip can significantly weaken the integrity of the windshield. When glass that has been heated by the sun is suddenly exposed to cold water, the rapid temperature change can cause the glass to expand and contract quickly. If a chip is present, this thermal stress can cause a crack to spread from that point. Based on our findings -- including the presence of the apparent rock chip and confirmation that our equipment was operating normally -- we are unable to accept responsibility for the damage and must respectfully deny the claim. We certainly understand how frustrating windshield damage can be, and this is not the outcome anyone hopes for. If you have any additional information you would like us to review, please feel free to share it. We value you as a customer and appreciate your understanding. -SolarShine Express Car Wash

This place has declined rapidly it used to be a great place to go. No any longer this was my last…read moreattempt will not go back and recommend people avoid this place until they get back to the place they once were ! Today I went through and my truck came out dirty ! Paid for top wash and got nothing in return but a dirty vehicle and out my cash ! Half the equipment was not working and no one is prepping the cars to offset there equipment failure! Zero stars !!!!

Over a year later (riding thru 1 to 2 times a week) and I still run into friendly people every…read moretime. I also see a lot of the same faces, which makes me believe that there is a great work culture! Thanks to all the employees for being awesome!

Great experience. I came around 12 pm. on a Saturday and was not busy at all. Got to throw away a…read morelot of my trash and go into the wash for an express wash. All the employees were super friendly and efficient. I'm definitely coming back when I'm in the area.

NOPE!!! Last time I come to this car wash.. this place is infested with roaches…read more If the owner doesn't want this car wash anymore please reach out to me I'll be glad to get it out of your hands

Not a great experience today. I figured I would save a bit and do the self-wash so that I could…read morefocus the attention on the brake dust and it did pretty well there. I did the high pressure soap and then the rinse cycle, but the rinse left water spots that really left me thinking that this was not a great experience. $3.50 to start is not cheap. I'll skip this place next time. [Review 15450 overall, 954 of 2021, number 2997 in North Carolina.]

Fantastic communication. An amazing job. He was professional, early and did a thorough job…read more Definite recommend.

Great service. Samuel did a fantastic job. Paid attention to detail and showed on time! I will…read morehave him come back for my other car next month!

I used this car wash over the weekend and was a bit disappointed. The blowers did not work…read morecorrectly and as a result- half dried vehicle. Water stains look really really bad on a black car. And to think I let them talk me into a monthly.... L son learned.

The employees left me there waiting and no one came out for me which resulted in me having to honk…read morewhich I DO NOT do. "Xpress" is a JOKE. Rude employees blowing vape smoke in the lobby combined with the overall lack of helpfulness and weirdly disgusting car wash for something that is supposed to clean. LAUGHED IN MY FACE WHEN I ASKED FOR A REFUND.. left this place defeated, drained, and overall disappointed. Never come here. Employee attractiveness: overall uncomfortable to look at.

The last time that I went to this facility was when it was warmer in 2025. I paid for the top car…read morewash and left of $15 tip. I drove off to run some more errands and when I came back to put my bags in the back of the car I saw that the roof of my car had not been washed at all and had plenty of dirt on it to prove it. I felt very disappointed. I didn't have time to go back because I was prepping to leave town for work. I felt ripped off. The quality of the wash did not live up to the value of what I paid.

if I could give no starts I would. windows are spotty, seats are half way vacuumed. door jams and…read morenext to seats not vacuumed. cup holders and gear shift console not wiped down. dust still everywhere. if you want to charge people $50 for a basic wash, and have 5 people working on one car. it better be clean. do not come here.

Autobell usually has fast service and this location is no exception. Everyone was welcoming and the…read morecar was cleaned well inside and out. Usually they run some sort of special so the price was fair for the value.

Excellent and well managed team. Customer focused with dedication to doing the best for the…read morecustomer.

I personally am a very clean person and expect more then what basic NC car washing places do. I ran…read moreinto an issue and MIKE was absolutely gem. Customer service was excellent and he went above and beyond to help me. Give that man a raise. 5 stars to him. 4 stars to the fact you have to dry and clean the inside of your own car

Shout out to Chevy! He provided great customer service, was enthusiastically present and seemed…read morelike he genuinely was happy to work, and he helped me resolve a minor issue with a smile on his face. Great customer service and a clean car. Thanks Chevy! Glad I stopped by Sam's Xpress today.