I want to take a moment to send a shout out to Galleria Express car wash... the gentleman of the…read moreday is "Phil". I just so happened to be visiting Matthews after a recent move and when I pulled up was having troubles with the payment machine due to my error...and a sweet guy name Phil came to assist me.... but the funny thing about it was I had been going there on their monthly special for sometime now over a year and just the fact that he knew me and was asking where had I been? I mean it was just so nice to know that the old Customer Service still stands strong where businesses knew all of their patrons by face or name...THANK YOU so much Phil for being so cordial and kind and making my day! I hadn't been there in months and to be recognized was nice! I will be referring Galleria Express every time I can and come back to the city of Matthews.... KUDOS to you Phil! Take care.

I love the touch-less option at this car wash I hate how the brushes scratched my previous car but…read morewith my new car I've only been using the touch-less option and man oh man can I see the difference the shine my car has after a wash here is *chefs kiss* amazing!! definitely recommend this car wash to anyone who actually cares about their car you can't beat the quality of their services. They also offer monthly memberships which makes it super convenient especially for someone like me who cleans their car weekly. Definitely worth the price!!

On 12 February of 2026 our new 2026 Hyundai Sonata incurred a cracked windshield. When the vehicle…read moreentered under the first upper brush there was a loud bang. Upon exiting the SolarShine Express Car Wash the vehicle was examined but no noticeable damage was found. Later that afternoon we observed a large crack in the windshield. A claim was filed with SolarShine and this was the response: Dear Mr. Moller, Thank you for taking the time to bring your concerns to our attention regarding your recent visit to SolarShine Express Car Wash. We truly appreciate the opportunity to review your claim. After carefully inspecting the vehicle and reviewing our camera footage from the time of your wash, we did not observe any malfunction or irregular operation of our equipment. Our wash system was functioning properly, and our brushes are designed with controlled, light pressure that would not cause damage to a windshield that is not already compromised. Attached to this email are photos showing what appears to be a rock chip in the windshield. The crack in the glass runs directly through this area. Unfortunately, even a small rock chip can significantly weaken the integrity of the windshield. When glass that has been heated by the sun is suddenly exposed to cold water, the rapid temperature change can cause the glass to expand and contract quickly. If a chip is present, this thermal stress can cause a crack to spread from that point. Based on our findings -- including the presence of the apparent rock chip and confirmation that our equipment was operating normally -- we are unable to accept responsibility for the damage and must respectfully deny the claim. We certainly understand how frustrating windshield damage can be, and this is not the outcome anyone hopes for. If you have any additional information you would like us to review, please feel free to share it. We value you as a customer and appreciate your understanding. -SolarShine Express Car Wash

This place has declined rapidly it used to be a great place to go. No any longer this was my last…read moreattempt will not go back and recommend people avoid this place until they get back to the place they once were ! Today I went through and my truck came out dirty ! Paid for top wash and got nothing in return but a dirty vehicle and out my cash ! Half the equipment was not working and no one is prepping the cars to offset there equipment failure! Zero stars !!!!

Over a year later (riding thru 1 to 2 times a week) and I still run into friendly people every…read moretime. I also see a lot of the same faces, which makes me believe that there is a great work culture! Thanks to all the employees for being awesome!

Great experience. I came around 12 pm. on a Saturday and was not busy at all. Got to throw away a…read morelot of my trash and go into the wash for an express wash. All the employees were super friendly and efficient. I'm definitely coming back when I'm in the area.

Fantastic communication. An amazing job. He was professional, early and did a thorough job…read more Definite recommend.

Great service. Samuel did a fantastic job. Paid attention to detail and showed on time! I will…read morehave him come back for my other car next month!

I used this car wash over the weekend and was a bit disappointed. The blowers did not work…read morecorrectly and as a result- half dried vehicle. Water stains look really really bad on a black car. And to think I let them talk me into a monthly.... L son learned.

The employees left me there waiting and no one came out for me which resulted in me having to honk…read morewhich I DO NOT do. "Xpress" is a JOKE. Rude employees blowing vape smoke in the lobby combined with the overall lack of helpfulness and weirdly disgusting car wash for something that is supposed to clean. LAUGHED IN MY FACE WHEN I ASKED FOR A REFUND.. left this place defeated, drained, and overall disappointed. Never come here. Employee attractiveness: overall uncomfortable to look at.

The last time that I went to this facility was when it was warmer in 2025. I paid for the top car…read morewash and left of $15 tip. I drove off to run some more errands and when I came back to put my bags in the back of the car I saw that the roof of my car had not been washed at all and had plenty of dirt on it to prove it. I felt very disappointed. I didn't have time to go back because I was prepping to leave town for work. I felt ripped off. The quality of the wash did not live up to the value of what I paid.

if I could give no starts I would. windows are spotty, seats are half way vacuumed. door jams and…read morenext to seats not vacuumed. cup holders and gear shift console not wiped down. dust still everywhere. if you want to charge people $50 for a basic wash, and have 5 people working on one car. it better be clean. do not come here.

This is my first here. Usually when visit Charlotte for work I visit the 7 eleven gas station car…read morewash drive thru. Since that drive thru was broken I took a chance on this. When I first drove through this spot there was a 2 block tower like u insert ur credit card and pay self for car wash but it was just a light I do not what for it is standing there Then I drove up a little bit and noticed bunch of cars in-front, as I drove closer then I was able to see the price list of different wash options. Note to management, try to make the board bit readable from 2 car or 1 car distance away that will make ur line move faster. I took a $10 exterior wash and sealant. Towards the entry of the drive thru, u park ur car in neutral and the system take over and drive thru the wash. All the wash was fine but the drying part was weak and it was worse than the 7 eleven car wash. It's not that great but ok for the price u paid. I expected much better than 7 eleven.

They got busy and were trying to multitask and completely didn't vacuum or clean my trunk. They…read morealso didn't wipe down the doors. When paying for a full service you hope that it will be done with some attention to detail. I had noticed it was likely not done and asked and they said they do always vacuum the trunk but yet wasn't done.

I personally am a very clean person and expect more then what basic NC car washing places do. I ran…read moreinto an issue and MIKE was absolutely gem. Customer service was excellent and he went above and beyond to help me. Give that man a raise. 5 stars to him. 4 stars to the fact you have to dry and clean the inside of your own car

Shout out to Chevy! He provided great customer service, was enthusiastically present and seemed…read morelike he genuinely was happy to work, and he helped me resolve a minor issue with a smile on his face. Great customer service and a clean car. Thanks Chevy! Glad I stopped by Sam's Xpress today.

This Sam's Xpress location is remarkable. I'd say it's easily bolstered the economy of Waxhaw at a…read morehigh level. Every business that is going in around it will reap the benefits just by being in the proximity. I travel at least 20 minutes to use this location because it's clean, the attendants are focused, it's spacious, and it doesn't feel confined. I almost didn't want to review it because I personally feel it's a hidden gem. Sam's is always super affordable and the discount you get by purchasing your wash at the fuel pump is a great incentive, just like at all their locations. Highly recommended.

Wash your car yourself it comes out dirty no matter how much you pay. The kids with the hoses are…read moreutterly useless. They barely spray your car.