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    Carolina West Wireless

    2.2 (5 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 week ago

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    2 years ago

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    6 years ago

    Easton tending to our needs with superb service! So far our cell service in the mountains is very good!

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    Ask the Community - Carolina West Wireless

    Verizon

    Verizon

    2.9(14 reviews)
    16.6 mi

    We had the BEST experience at Verizon today. Austin was knowledgeable and helped us understand the…read moredifferent plans & we walked away happy. Austin was so helpful and answered all of our questions with ease.

    I am absolutely FURIOUS with Verizon. I have been a loyal…read moreVerizon customer for over 22 YEARS. Twenty-two years of giving your company my business, and I have never experienced such ridiculous, incompetent, and unacceptable customer service. My bill is supposed to be $80.57. PERIOD. I have a folder full of text messages from Verizon confirming that my bill is supposed to be $80.57. I have the proof. Your company has told me repeatedly that this is the correct amount. And yet, every other month, my bill goes up AGAIN. Then I have to spend HOURS ON THE PHONE trying to get Verizon to fix its own mistake. Every time, I am told some version of, "We fixed it. This will never happen again." BULLSHIT. Because it DOES happen again. And as I am writing this complaint, I am ON HOLD WITH VERIZON YET AGAIN. Do you understand how completely unacceptable this is? I am over 72 years old and retired law enforcement, and after being loyal to Verizon for more than two decades, I should NOT have to spend hours of my life repeatedly fighting with your company over a bill that should be $80.57. I am sick and tired of being passed from representative to representative, sitting on hold, explaining the same damn problem over and over, and listening to people make promises that apparently mean absolutely nothing. I DON'T WANT ANOTHER APOLOGY. I DON'T WANT ANOTHER EXCUSE. I DON'T WANT ANOTHER PROMISE THAT IT WON'T HAPPEN AGAIN. I WANT SOMEONE AT VERIZON CORPORATE TO FIX THE DAMN PROBLEM. Go through my account. Look at my billing history. Look at every text message Verizon sent me confirming the $80.57 amount. Figure out exactly why your company keeps screwing up my bill and CORRECT IT PERMANENTLY. I expect: 1. My bill to be corrected to $80.57. 2. Every improper charge to be removed or credited. 3. My account to be thoroughly reviewed. 4. A permanent solution so I NEVER have to spend another hour on the phone dealing with this same problem. 5. A written explanation of what Verizon is going to do to make sure this stops. After 22 YEARS, I should not have to beg Verizon to honor the price your own company gave me. This is beyond frustrating. It is disrespectful, exhausting, and completely unacceptable. You have wasted hours of my time over and over again, and I am DONE with it. Someone at Corporate needs to take ownership of this instead of dumping me back into the same customer-service nightmare I have already been through repeatedly. FIX MY BILL. FIX MY ACCOUNT. STOP CHANGING THE DAMN AMOUNT. I have the documentation to prove what Verizon promised me, and I expect Verizon to honor it. I have been loyal to Verizon for 22 years. Do not mistake my loyalty for my willingness to be taken advantage of. I HAVE HAD ENOUGH.

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    Verizon
    Verizon
    Verizon

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    Phones In2 cash

    Phones In2 cash

    3.0(2 reviews)
    50.2 mi

    ATTENTION: READ BEFORE REPAIRS…read more These guys messed my phone up beyond repair and refused to do ANYTHING about it. Took my phone in to have my screen replaced with another identical phone I had and I let them keep the 2nd phone for parts. I went to pick it up and paid them and the guy working told me I had some lint down in my simcard tray and he took a tooth pick and got it out. I went to my vehicle and tried to make a call and got an error messaged that said please insert simcard. I checked the simcard tray and the sim card was in it. I took the phone back inside & told them it didnt work and they told me I would have to pay more for diagnostic then pay to fix whatever was wrong with it. I told them it was working fine before they swapped my screen and they even told me they stuck a qtip in my sim card tray. "I know there was not any lint in it, the phone worked great even with a cracked screen." They refused to fix my $1600 phone that they broke without me paying them to fix it. VERY VERY UNPROFESSIONAL, DISRESPECTFUL EMPLOYEES that can NOT take responsibility for there actions. I WILL NOT EVER RECOMMEND THIS COMPANY TO ANYONE! THE OWNER REFUSED TO REPLACE MY PHONE OR PAY ME FOR IT. He stood behind his employees so he as well wasnt responsible for there actions and it wasnt money out of there pocket! #straightGARBAGE! Does not even deserve one star, but had to select it to warn everyone else of there secrets, and how they do business, and could care less about there customers. Wish I wouldn't have e paid for that screen repair now or gave them a phone for free cause now I have no option but to go pay $1600 out of MY POCKET again....smfh! If you choose to give this company your money, THATS ON YOU! but if you read my review, YOU HAVE BEEN WARNED ​

    Very knowledgeable and friendly staff! I will continue to come here for all of my tech needs!read more

    Peak Wireless - Same Day iPhone Repair

    Peak Wireless

    4.8(19 reviews)
    91.0 mi
    $$
    Locally owned & operated
    Established in 2012

    Outstanding service. Unlike every cell repair service I contacted in Asheville, Peak Wireless…read morecustomer service was helpful and responsive. So I drove over 30 minutes away and am glad that I did. The battery replacement was quick and easy (under an hour!) and the price very reasonable. The excellent ratings are well deserved.

    I don't remember when I first went to Peak Wireless, but it must have been shortly after he opened…read morehis business. I'd bought cell phone(s) from him and was pleased with his helpfulness. My tablet screen was broken and Jeff offered to repair/replace it, but had never done it before on that particular item and wouldn't guarantee the work. I took my chances with him and he did an excellent job. It is now many years later (2024) and I've had to move to a retirement village where we have an IT department which takes care of most of our IT needs. Unfortunately my old, 5SE iPhone which I need because of manual dexterity problems, couldn't be repaired by the new, young tech and ended up in worse shape than before. The floating Home button cannot be eliminated, the regular Home button which had been difficult to push is permanently stuck. It is now Friday evening and I'll have to wait until Monday to somehow get the phone down to Peak Wireless and have Jeff and his crew work their magic on it.

    Photos
    Peak Wireless - Large selection of gently used phones for sale.

    Large selection of gently used phones for sale.

    Peak Wireless - Apple iwatch sale. Just in time for Christmas!

    Apple iwatch sale. Just in time for Christmas!

    Peak Wireless - We can fix it!!

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    We can fix it!!

    Carolina West Wireless - mobilephones - Updated August 2026

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