My mama's oxygen levels dropped into the 70's so her fabulous caregiver at Park Sr Villas…read moreimmediately called EMS and then me. I met the ambulance here and I am so happy this is where the brought her. The staff has been an absolute blessing. Every person has showed competence and compassion for my Alzheimer's stricken mama. They have even taught me new ways to better care for her and made suggested that will go miles in improving her level of care. The respiratory therapists have been amazing; the doctors have been responsive respectful and brilliant; the culinary team has been so kind and helpful; phlebotomy came in like magicians who seemed to use magic to draw her blood because nearly each time was painless; and the nurses..... let me TELL you about these nurses! Wow! I mean they were beyond attentive to my mom's medical and psychological needs. They went out of their way to help her maintain her dignity, and never once dismissed what she had to say, even when she was a little whack-a-doodle. They adjusted to whatever was best for her! I'm talking to you, Christine, Corrine and Aiden! You and your crew made my mama smile and laugh through the terribles and for that I am forever a fan. The team at TMC Rincon are to be commended for doing their jobs with heart! Oh and this is a brand new facility. The ER was timely and thorough; the place is beautiful; and the room had a couch that converts into an actual BED for me to stay with her! And they have done away with the big beeping monitor system that always drives both patients and families crazy. She had a mini monitor "pack" that sends the feed to a central monitoring location which alerts the staff in the actual hospital if there an issue. This frees the nurses to do real patient care, instead of constantly responding to unimportant beeps and buzzes. I think they have really managed to create a different hospital experience for patients and families alike. I am very pleased, impressed and grateful.

The care I received here was so amazing, I have never written a review on a hospital before but the…read morestaffs experience and overall caring qualities made my stay here so worth it. I ended up having surgery but my nurses all did amazing at making me comfortable and providing me with the care I needed. Would recommend to anyone!

I have chosen to go to this urgent care (on Wyatt Dr.) straight from my orthopedic doctor…read moreappointment based on his recommendation to seek urgent care as it would be faster to determine if I have a fracture pelvis or not. I was in excruciating pain and the care from the NP - Ray, and the rest of the team was no less than excellent. The wait time was close to none and the check in was easy and friendly.

I came here at approximately 4:20 today (8/21) with symptoms of dehydration. After, waiting…read moreapproximately 10ish minutes at the front desk (It was a ghost town. Door wide open, as was the door to the pt rooms. Not a soul in sight) When someone finally came to the front desk, I explained my symptoms. And, what I suspected the treatment I needed (Based on previous experience. Hoping to avoid a repeat of previous experience.) She told me she was unsure the facility actually did this procedure, and she would have to "check" with her provider. (Basic I.V.) She goes and asks....only to return to tell me, "My provider is unable to do that at this time. Because, we are CLOSING EARLY TODAY. WE ARE CLOSING AT 5:00 TODAY, AND, THAT PROCEDURE WILL TAKE TOO LONG. IT WOULD TAKE ABOUT 30 MINUTES TO ADMINISTER." Imagine my stupor, as I stood there DUMBFOUNDED! As calmly as possible, I reached for my insurance card, ID and asked where the nearest URGENT CARE that WAS open was located and walked out. I USED TO THINK THAT TMC WAS ONE OF THE CITIES BEST. Now, I'm not so sure. I should have come to the NW Hospital center here in the neighborhood instead. I have always had a great experience with them.

I went to this ER on a Wednesday afternoon and they got me in pretty quickly. I was in server pain…read morean could not stand up very well, they took me back and started working to figure out my issue. The first nurse was very friendly and helped me and my daughter, the RN who came in to take blood after the Dr saw me was a mess, he had and attitude and slammed some the test vials on the cart. I asked be it in serious pain in my abdomen and chest if everything was ok, he say yes why, I stated well you do not seem like a happy human right now. He replied no that is just who I am. OK so maybe not work with people who are just seeking help and need answers, I understand not everyone that comes to the ER is a nice person but I really don't want someone who is trying to help to be that moody, sorry. You area a nurse and we look to you for support and help. The Reason for the 2 stars is because I was there for hours while they still tried to figure out what was wrong, and trying to transport me to the NWMC on Houghton and Old Spanish Trail, the evening nurse was very kind and cared about my well being. He did his best to help, and finally he gave me oxygen to help with the heart and oxygen monitors to stop going off over and over. There was another issue I am not sure which hospital it was but the phone system had gone out so the ER could not reach anyone at the Houghton location to get me moved. How does this happen in 2025. WTH It turned out I had double pneumonia, that was found the next day after two more CT Scans.

Northwest ER, dehydration during to GI issue. MD ordered IV hydration, then left. Nurse put in IV…read moreport, never dehydrated me. Had CAT scan with contrast, after 2 hour wait for results, physician went over and cleared me to go. IV port still in my arm, asked him to get somebody to take it out, he did. The worst of the worst, zero stars

I went to the clinic for a post-viral cough. The doctor was knowledgable…read more The premises are beautiful. I was disappointed that they did not have an XRAY machine. All in all it was a pleasant experience. or at least as pleasant as possible when you are sick.

I've had a persistent cough for over 2 weeks and decided today to get it looked at. I chose the…read moreright place! They ask a lot of history and since I've had sinus issues long term that was good. They took my weight (no gain! Yea!) blood pressure, temperature, asked quite a few questions about my history and then drew blood. The PA came in, we talked some more, she looked at my ears, throat and listened intently at my lungs. In the end she said my issue was likely sinus related and that my lungs and everything else looked good. I was given 3 Rcs for the sinus and cough. I'd come back here for any issue. These people are good at what they do!

You know, most reviews at these types of places and at grocery stores and most fast food chains…read morewill be low stars. Only because many people will only write a review because they had a bad experience. I get that. But it doesn't speak for the hundreds and thousands of satisfied customers that have had positive experiences. So here's one of them. And it is also a new review since the last one was about a year ago. I had a really good experience. First of all, the waiting room is large. It is not a small urgent care where you are cramped in with all the other sickies. This, and I'm assuming all Banner Urgent Cares, have appointments and video conferencing. I make that call based on their app. I set up an appointment and was seen within 5 minutes of that appointment time. When I came, there was only a couple of guys there and they were having a conversation. I think they probably were waiting on a patient. There was a woman and her children that eventually came in, too. So it was not busy. The Nurse Practitioner's name was Debbie and she was cheerful. I liked that. I came in to make sure this cold wasn't turning into a sinus infection. She explained the symptoms of a sinus infection and I could immediately tell I wasn't experiencing one. She also wanted to make sure that I didn't want antibiotics as there was nothing that could be done for a virus. She was pleasant, upbeat, and a good communicator. She also didn't charge me for the visit since there was really nothing that she could do. Bonus! Not sure how an urgent care could get five stars. If I think of a reason, maybe I'll come back and change it to five stars. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

I don't know if this place even deserves a star. These…read morepeople are awefull here expect the front desk lady she was very kind but other then that if there were awards for rude of the year this one takes 1rst prize. I'm absolutely shocked that doctor and the lady that takes you into the back would roll their eyes at me and my daughter and act as if they didn't want us there. I took my daughter to have one of her eyes checked. We followed all the instructions be there ten minutes early , wear a mask wonder how they treat people that don't have insurance probably even worse. They definitely are in the wrong field and should consider a career change.

Made an appointment last night, I was seen and given an RX within 30 minutes! Even managed to get…read moremy meds before the pharmacy closed at 10. Staff was accommodating, efficient, and so kind! Will definitely be back here for all future visits!!

I'm incredibly grateful for my first experience at this location. The provider Nick was supportive,…read moreand the medical assistant, Shane provided outstanding care. Shane was precise in reading my baby's pulse oximetry and Nick guided us to seek the proper treatment right away. Because of their professionalism and attentiveness, I don't think I'll take my children to any other urgent care. Also loved the friendly young lady with black hair upfront. Definitely recommend this location!

So now you have to CASH PAY ONLY $200 per visit and includes 2 prescriptions. What a bargain.read more

Booked an appointment time through their website. Showed up about 20 minutes before my scheduled…read moretime and there was no record of my appointment in their system. No idea what happened to the information I put in and uploaded through their site. I got the confirmation emails. But the receptionist was adamant. Got taken back after less than 10 minute wait which they get a second star for since it was still at the time of my appointment. Blood pressure, temp, O2 levels then into the treatment room where the same person who said I wasn't in the system asked me about my symptoms. Then just wait for the Nurse Practitioner. NP was nice, asked good questions, listened to the answers (not all of them do) and listened to my feedback. They had the script in stock so I walked out with the meds I needed, in under thirty minutes. Had the issue with the online appointment scheduling not been an issue this would have been a 5 star review.

I went to the location at Oracle and Magee on October 7th, 2023. Paid my $60.00 copay and made a…read morecopy of my CC, Drives license, and health insurance card. After being called into the room, they took a medical history and tested me for Covid, and it was positive. Please keep in mind that the only time they touched me was to stick the Qtip up my nose. Here is the problem I have. Even after taking a copy of my insurance card, DL, and CC, they billed the wrong insurance company, and the claim was denied, so they billed my CC for almost $500.00. For a Covid test! It is now December 11th, and they have not refunded my money, nor have they billed the correct insurance company despite my 3 emails and 4 phone calls. DO NOT USE THIS COMPANY!

20 stars for Carbon. Front office lady was so kind and helpful. I went in with muscle spasms. I…read morefirst went to nextcare on 22nd. The MA was rude, hateful, clearly should not work with people. I walked out and went to Carbon Health. So different. These people from the front desk to the Medical asst and physician were so helpful. They CARE. They want to help you. Hardly any wait time. Multiple injections in my back for spasms. This is the care you expect. This is the place you want to go. They are human beings with heart and soul at Carbon. They don't yell at you. They don't treat you like a dog. Shout out the the Doc and ALL staff that took amazing care of me on 11/20/23. I will return when necessary. Professional, caring, and resolve the issue. If you want the BEST of the BEST this is your Urgent Care!!

TMC's customer service has been incredibly frustrating. I tried to schedule my second shingles…read morevaccine, only to discover that it can't be done through the MyChart app. The app instructs you to call, but the phone number listed there is incorrect, so we had to search online for the correct number. When we finally called, the recording said they were short-staffed and suggested sending a message through MyChart instead. We chose to stay on the line (because how do you schedule an appointment in an email), and after one full hour, we still hadn't moved up in the queue. Scheduling a simple vaccine shouldn't be this difficult. It's disappointing that accessing basic healthcare services requires this much time and effort. This experience has left me questioning the level of customer service and health care TMC provides.

Our family has been going to TMCOne Skyline since we moved to the foothills area three years ago…read more Dr. Clark is compassionate and knowledgeable and covers all the bases. We never feel rushed or unheard. Another reviewer complained about the corporate ambience. While that's mostly true, I still remember the old days of having to take the day off from work, only to be held captive in waiting rooms for hours with nothing but last year's People magazine to pore over. Us magazine if I was lucky. No thanks. I'm grateful for the efficient experience. My last visit (physical) was less than an hour, including labs and vaccines. For anyone seeking a primary care physician who combines deep medical knowledge with a practical, empathetic, and clear communication style, I highly recommend Dr. Clark.