I have chosen to go to this urgent care (on Wyatt Dr.) straight from my orthopedic doctor…read moreappointment based on his recommendation to seek urgent care as it would be faster to determine if I have a fracture pelvis or not. I was in excruciating pain and the care from the NP - Ray, and the rest of the team was no less than excellent. The wait time was close to none and the check in was easy and friendly.

I came here at approximately 4:20 today (8/21) with symptoms of dehydration. After, waiting…read moreapproximately 10ish minutes at the front desk (It was a ghost town. Door wide open, as was the door to the pt rooms. Not a soul in sight) When someone finally came to the front desk, I explained my symptoms. And, what I suspected the treatment I needed (Based on previous experience. Hoping to avoid a repeat of previous experience.) She told me she was unsure the facility actually did this procedure, and she would have to "check" with her provider. (Basic I.V.) She goes and asks....only to return to tell me, "My provider is unable to do that at this time. Because, we are CLOSING EARLY TODAY. WE ARE CLOSING AT 5:00 TODAY, AND, THAT PROCEDURE WILL TAKE TOO LONG. IT WOULD TAKE ABOUT 30 MINUTES TO ADMINISTER." Imagine my stupor, as I stood there DUMBFOUNDED! As calmly as possible, I reached for my insurance card, ID and asked where the nearest URGENT CARE that WAS open was located and walked out. I USED TO THINK THAT TMC WAS ONE OF THE CITIES BEST. Now, I'm not so sure. I should have come to the NW Hospital center here in the neighborhood instead. I have always had a great experience with them.

I went to this ER on a Wednesday afternoon and they got me in pretty quickly. I was in server pain…read morean could not stand up very well, they took me back and started working to figure out my issue. The first nurse was very friendly and helped me and my daughter, the RN who came in to take blood after the Dr saw me was a mess, he had and attitude and slammed some the test vials on the cart. I asked be it in serious pain in my abdomen and chest if everything was ok, he say yes why, I stated well you do not seem like a happy human right now. He replied no that is just who I am. OK so maybe not work with people who are just seeking help and need answers, I understand not everyone that comes to the ER is a nice person but I really don't want someone who is trying to help to be that moody, sorry. You area a nurse and we look to you for support and help. The Reason for the 2 stars is because I was there for hours while they still tried to figure out what was wrong, and trying to transport me to the NWMC on Houghton and Old Spanish Trail, the evening nurse was very kind and cared about my well being. He did his best to help, and finally he gave me oxygen to help with the heart and oxygen monitors to stop going off over and over. There was another issue I am not sure which hospital it was but the phone system had gone out so the ER could not reach anyone at the Houghton location to get me moved. How does this happen in 2025. WTH It turned out I had double pneumonia, that was found the next day after two more CT Scans.

Northwest ER, dehydration during to GI issue. MD ordered IV hydration, then left. Nurse put in IV…read moreport, never dehydrated me. Had CAT scan with contrast, after 2 hour wait for results, physician went over and cleared me to go. IV port still in my arm, asked him to get somebody to take it out, he did. The worst of the worst, zero stars

I went to the clinic for a post-viral cough. The doctor was knowledgable…read more The premises are beautiful. I was disappointed that they did not have an XRAY machine. All in all it was a pleasant experience. or at least as pleasant as possible when you are sick.

I've had a persistent cough for over 2 weeks and decided today to get it looked at. I chose the…read moreright place! They ask a lot of history and since I've had sinus issues long term that was good. They took my weight (no gain! Yea!) blood pressure, temperature, asked quite a few questions about my history and then drew blood. The PA came in, we talked some more, she looked at my ears, throat and listened intently at my lungs. In the end she said my issue was likely sinus related and that my lungs and everything else looked good. I was given 3 Rcs for the sinus and cough. I'd come back here for any issue. These people are good at what they do!

You know, most reviews at these types of places and at grocery stores and most fast food chains…read morewill be low stars. Only because many people will only write a review because they had a bad experience. I get that. But it doesn't speak for the hundreds and thousands of satisfied customers that have had positive experiences. So here's one of them. And it is also a new review since the last one was about a year ago. I had a really good experience. First of all, the waiting room is large. It is not a small urgent care where you are cramped in with all the other sickies. This, and I'm assuming all Banner Urgent Cares, have appointments and video conferencing. I make that call based on their app. I set up an appointment and was seen within 5 minutes of that appointment time. When I came, there was only a couple of guys there and they were having a conversation. I think they probably were waiting on a patient. There was a woman and her children that eventually came in, too. So it was not busy. The Nurse Practitioner's name was Debbie and she was cheerful. I liked that. I came in to make sure this cold wasn't turning into a sinus infection. She explained the symptoms of a sinus infection and I could immediately tell I wasn't experiencing one. She also wanted to make sure that I didn't want antibiotics as there was nothing that could be done for a virus. She was pleasant, upbeat, and a good communicator. She also didn't charge me for the visit since there was really nothing that she could do. Bonus! Not sure how an urgent care could get five stars. If I think of a reason, maybe I'll come back and change it to five stars. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

I don't know if this place even deserves a star. These…read morepeople are awefull here expect the front desk lady she was very kind but other then that if there were awards for rude of the year this one takes 1rst prize. I'm absolutely shocked that doctor and the lady that takes you into the back would roll their eyes at me and my daughter and act as if they didn't want us there. I took my daughter to have one of her eyes checked. We followed all the instructions be there ten minutes early , wear a mask wonder how they treat people that don't have insurance probably even worse. They definitely are in the wrong field and should consider a career change.

Made an appointment last night, I was seen and given an RX within 30 minutes! Even managed to get…read moremy meds before the pharmacy closed at 10. Staff was accommodating, efficient, and so kind! Will definitely be back here for all future visits!!

I'm incredibly grateful for my first experience at this location. The provider Nick was supportive,…read moreand the medical assistant, Shane provided outstanding care. Shane was precise in reading my baby's pulse oximetry and Nick guided us to seek the proper treatment right away. Because of their professionalism and attentiveness, I don't think I'll take my children to any other urgent care. Also loved the friendly young lady with black hair upfront. Definitely recommend this location!

My husband and I found Immediate Care Arizona last week when we were both feeling quite miserable…read more We are from out of town, and relied upon Yelp reviews of various urgent care facilities in the Tucson area. We are so glad that the positive reviews we saw guided us to Immediate Care Arizona. This is the way medicine ideally should be practiced: a compassionate and competent friendly staff who attend to your needs quickly, thoroughly. We were able to be seen immediately after having had called, a thorough intake was taken, and Dr. Skinner addressed all issues, clearly explaining what was happening and what would be done to begin remedying out symptoms (Covid for both my husband and myself as well as pneumonia for me). He instilled confidence and trust with his knowledge and ability to start treatments (nebulizer, shot, gargle treatment that simply ended a searing sore throat), explained the medications we would be using, and, not a small thing, provided said medications before leaving the office. Truly - cannot recommend Dr. Skinner and staff too highly!

So now you have to CASH PAY ONLY $200 per visit and includes 2 prescriptions. What a bargain.read more

I went to the location at Oracle and Magee on October 7th, 2023. Paid my $60.00 copay and made a…read morecopy of my CC, Drives license, and health insurance card. After being called into the room, they took a medical history and tested me for Covid, and it was positive. Please keep in mind that the only time they touched me was to stick the Qtip up my nose. Here is the problem I have. Even after taking a copy of my insurance card, DL, and CC, they billed the wrong insurance company, and the claim was denied, so they billed my CC for almost $500.00. For a Covid test! It is now December 11th, and they have not refunded my money, nor have they billed the correct insurance company despite my 3 emails and 4 phone calls. DO NOT USE THIS COMPANY!

20 stars for Carbon. Front office lady was so kind and helpful. I went in with muscle spasms. I…read morefirst went to nextcare on 22nd. The MA was rude, hateful, clearly should not work with people. I walked out and went to Carbon Health. So different. These people from the front desk to the Medical asst and physician were so helpful. They CARE. They want to help you. Hardly any wait time. Multiple injections in my back for spasms. This is the care you expect. This is the place you want to go. They are human beings with heart and soul at Carbon. They don't yell at you. They don't treat you like a dog. Shout out the the Doc and ALL staff that took amazing care of me on 11/20/23. I will return when necessary. Professional, caring, and resolve the issue. If you want the BEST of the BEST this is your Urgent Care!!