Mike came to my home. Gave me terrific feedback on what my choices were for locks. I am a first…read moretime condominium buyer and Mike helped me with what should be changed. I appreciate his prompt service, professionalism and pricing. You won't be disappointed. He is 5 star. Thanks.

Their customer service nosedived its simple. I was their loyal customer for over 15 years and no…read moremore! They did a poor job on replacing my sliding door lock and cause security issues. Called in to request to look at it. Won't come in till a week later. A week??! House can't be locked up?? Called a competitor and got it done on the same day. I was told by the competitor that the lock quality was so poorly set up. Good riddance.

Needed to have an additional key made for my vehicle as I only had one key fob. It's a Fiat, which…read morenot many locksmiths could copy. The National Lock & Key team saved me a trip to the dealership. Their staff was very responsive to my initial questions and follow-up communications. Scheduling the appointment was quick and easy. Tech was a bit late, but I was made aware of this well in advance. Service was done quickly and pricing was great. I appreciate the service received and would use them again in the future. I highly recommend.

This review reflects only my personal experience and opinion regarding my interaction with one…read moreNational Key & Lock technician on July 1 and July 2, 2026. It is not a review of National Key & Lock as a company or of any other employee. July 1, 2026 I had a scheduled appointment with a National Key & Lock technician through my American Home Shield/Frontdoor home warranty plan to have rekey service performed on my home. Before the appointment, I received written information from American Home Shield explaining that the rekey service included: * Rekey up to 6 keyholes * Provide 4 identical copies of new keys * Each key will work on each keyhole that has been rekeyed * Test the new keys to ensure functionality Based on that information, I understood that the rekey service included four identical copies of new keys. When the technician arrived, he asked how many doors needed rekey service. I told him there were three and showed him two of the doors, explaining that the third door was located in my basement. The technician then asked for my keys. I went upstairs and brought down my original house keys on a keychain. When I asked why he needed them, he told me he was going to copy them. I explained that I had requested rekey service through my American Home Shield/Frontdoor home warranty plan. The technician then told me I would have to pay $15.00 for each new key. I explained that this did not match the written information I had received from American Home Shield and that I was requesting only the rekey service included in my coverage. To avoid any misunderstanding, I contacted American Home Shield before authorizing any work. During our conversation, the technician stated that this was "between him and me, not them." I requested a callback from American Home Shield so I could verify my coverage before proceeding. Throughout our discussion, I repeatedly explained that I was requesting only the rekey service included in my American Home Shield coverage and was not requesting any additional keys or services. The technician then left my home without performing any work. As he walked toward his vehicle, I asked, "Are you leaving?" At approximately 4:01 p.m., I photographed the technician as he left my property and entered his vehicle. During our entire conversation, my nephew was seated in my dining room and heard the discussion, including the conversation regarding the proposed $15.00 charge for each new key. July 2, 2026 The following day, I received a call from an American Home Shield supervisor. I was informed that the technician had reported completing the rekeying of two of my doors and that the third door could not be rekeyed because there was no key. Based on my personal knowledge, no work was performed on any of my doors, and none of my locks were rekeyed. American Home Shield advised me that another locksmith would be assigned to complete the rekey service at my home. Had I not reviewed the written information provided by American Home Shield before the appointment, I may have believed that I was required to pay an additional $15.00 for each new key. Because I reviewed my coverage beforehand, I understood what my American Home Shield plan stated was included in the rekey service. This review reflects only my personal experience with one National Key & Lock technician on July 1 and July 2, 2026. Other customers may have different experiences.

Dave definitely saved the day. I had a long day and It was hot. I just wanted to get inside and…read morerelax. Then I discovered I left my keys at work over an hr away . I called Dave, he was responsive, reasonably priced, and quick. It was seemleds, he had my apartment unlocked in no time. I would certainly recommend. Thanks Dave.

I locked myself out of my car one day after putting my groceries in my car. Dave was actually…read moredriving by and offered to give me a hand. He had me back in my car in about 2 minutes. He did this as a kindness, free of charge. I was so glad he was in the right place at the right time! He was very kind, knowledgeable, and professional. I highly recommend him and will definitely seek him out for any future needs.

I have used Able for over 15 years and highly recommend them. They make excellent key copies and…read moreare quick to respond.

Gave them a call and they got me in right away for a new set of keys for my Camry. Their service…read morewas fast, courteous and they were a great price. They cut and programmed my keys in 30 minutes. Definitely support these folks. It's a great local locksmith.

Genes Lock Service is the first Company I call professionally as a Realtor, and personally as a…read morehome owner. They are quick to understand and respond to an urgent lock out as well as rekeying a home. Coincidentally, my Brokerage Long & Foster also calls this company for locksmith needs Top notch service and reliability

We have been working with Gene's lock smith for our property in Frederick for quite some years. The…read morelady in the office is really responsive and will provide options for us to suit our goals. The gentleman on the field provides quick and quality work for us. They are very honest about their pricing and the price is very compatible.

My girlfriend and I locked ourselves out of our apartment late on a Sunday night and ABA was the…read moreonly locksmith available to help. And they showed up in less than 30 minutes! Matthew was very nice, professional, and helpful. Would recommend!

I called a day ago asking if they could make a replacement key for my car. They assured me someone…read morewas on the way. Fast forward a day plus later and no one is coming, and every time I call they pretend that they haven't heard from me or tell me someone will call me back within a few minutes but no one does. I finally gave up and was on the phone with another place when I get a call from the office telling me that they don't make that key, calling me a piece of shit, and threatening me. Nice.

AJ was excellent! Alarm Command went above and beyond! Fast, friendly, and professional service.read more

This company is awful . They had me waiting in 95 degrees for 20 min just for them to tell me they…read morearen't coming . AVOID AT ALL COSTS

My tenant was locked out of the apartment so I placed a call to Liberty Lock and Security. They…read morewere able to schedule for the same day. Within 4 hours Darryl Castle arrived. He was courteous and experienced. The night before I had another company come out and after 4.5 hrs could not open the lock. Darryl opened and changed the lock in 1.5 hours! His experience is an asset to the company! The price was worth the wait until today! Competitive pricing.

I've been here twice and was super impressed with their customer service and prices;…read more The first time was to copy a non-standard size key for my storm door that none of the regular stores could do - she used a cabinet door key and assured me I could return them if they didn't work right (they worked perfectly). The second time was to copy a completely non-electric key for a 20-year old car (another place had wanted $50, then $35 each?!!), they did it for $9 each and he even tested the keys himself before I paid.