We reached out to The Rug Bug when our cat peed on our *brand new* area rug…read more While they were willing to try our request to clean our rug, they suggested instead to bring the rug to a plant facility for proper cleaning to use in our son's bedroom. Mary even provided a phone number for a local location! Great service and after this recommendation we went ahead and replaced the rug, not needing the service after all. But we'll be back for the quick, honest customer service!

These guys came recommended from my property management company to do a move out carpet clean. 2…read moreemployees came on time and were so kind and nice. They tackled my 1800 sq feet home in less than 2 hours and did a wonderful job. Price was exactly as quoted. Would absolutely use them again!

Eric at Pure Clean flaked on our appointment…read more I made an appointment on their web site scheduled for 8:15 am to 9:25am. We rearranged all the furniture the night before and made arrangements for our dog to be gone during the day of the cleaning appointment. I had a doctor appointment that morning but my partner was home waiting for Eric to arrive. I received several texts from two different phone numbers stating it was Eric and he had a flat tire. I received these texts while I was at my dr. appointment so I did not see them right away. When I was done with the doctor and saw the texts and replied (within the 8:15am to 9:25am appointment window) he said that he moved onto the next appointment and wouldn't be coming. This was at 9:20 am! I called him several times then and left voicemails but he never answered or called back. There was somebody waiting at the house for him to clean our carpets and he never showed up, wasting our entire morning and having to rearrange all the heavy furniture for nothing. When I tried to contact Groupon to file a complaint and get my money back, he lied and said we called him names like trash and that he refused to refund our money. We told him his customer service was trash, not him personally, which is true! I had to file many complaints and waste so much time with Groupon trying to get my money back from this guy. Do not do business with Pure Clean!!

Would we use them again? NO. We are happy to hear Erik is moving on to be a restaurant owner as…read morehe's obviously burnt out on carpet cleaning. Best of luck to him in this new endeavor!! May we suggest you separate your personal life from your business life? My wife, who was a VP in a large company, called me in because she could hear and see/feel your angst with females. Take our suggestion or not, just trying to be helpful. P.S. Adding a surcharge to a credit card purchase -must be done AT THE POINT OF SALE - I.e. when I bought the Groupon not after the carpet was cleaned AND btw - Businesses MUST notify the card network and acquirer (processor) in advance of adding a surcharge (Visa/Mastercard requires 30 days' notice). Hope this helps and thanks for mentioning that you usually charge your customers 3% and not charging us. Carpet looks cleaner but we could still see the outline of my furniture (we had to move) when you left and we did have to wash our tile from your footprints.

5 Stars all the way! This is the third time we've had our carpets cleaned by Valley. Great job done…read moreagain...we wouldn't go anywhere else. Our tech arrived on time after calling to let us know he was on the way. He said his name was Q, just the letter Q. He took the time to ask about any stains or other concerns before he started the cleaning. He did a good, thorough job and reinforced our respect for Valley.

Thank you Valley Carpet Care, I've been calling you for over 25 years and it's always good to see…read moreyour van in my driveway. My technician, Q, was on-time, friendly, helpful and efficient. He did a great job and treated my property with care. Thank you Q, I will be asking for you next time!!

Hands down the best carpet cleaning company we have used. Great/quality service for a fair price…read more Will use them for life

These guys completely turned around a hazmat sofa situation! The couches look new and the dogs are…read morehard at work making them gross, and I will be calling them yet again.

Wow!!! 6 stars if I could give them. Super professional and efficient. Quick and accurate estimate,…read moreand easy to schedule. We had a 3 foot aged red wine spill and they made it disappear! I was going to pull out the carpet and go to hardwood, and after their work I have 1-2 years now. Value is exceptional. Service is amazing. Let them do their magic, you'll be amazed.

Great Service from these guys. They were effecient and left our house feeling fresh and new again…read more The work they did on our sofas was excellent as well. Everything looked brand new. Thanks Munir!

I recently had my carpet cleaned by Valley Carpet Care Sacramento, and I have to say I was very…read moreimpressed. Eli was excellent. He showed me how carpets should be cleaned, while respecting my house. I've used other Carpet cleaning company such Coit and Stanley Streemer, and was very disappointed; Especially with Coit, they did a lousy job and their Customer Service was horrible. I am glad I took a chance with Valley Carpet Care. They will be my go to for Carpet Cleaning from now on.

I just had my old carpet cleaned and stretched by Valley Carpet Care. Wow! My carpet looks brand…read morenew. Thomas and Mike did the best job. If you need your carpet cleaned,definitely call Valley Carpet Care. They are the only carpet cleaners I will ever use!

They do a job. They are professionals and friendly. I recommend them to anyone that wants to have…read morethey can trust.

This is a family run business. They best carpet cleaner around!!! My carpet looks new every-time…read morethey clean. I have used them numerous times over the years. They are amazing and truly incredible people on top it. They are reasonably priced as well. I wouldn't use anyone else!

Excellent service and quick turnaround. The team was professional, punctual, and very efficient…read morefrom start to finish. The quality of the cleaning exceeded my expectations, and the value for the service provided was outstanding. I would highly recommend Rockstar Carpet Cleaning to anyone looking for reliable and high-quality carpet cleaning services.

Have been using this Cleaning Service for the last couple years and they are very consistent…read more Professional attitude and super easy going. From start they let you know their time of arrival and walk you through the cleaning procedures. We added the pet cleaning and well worth it. Affordable and accommodating, would recommend this service to family and friends!