When we were told that we might have white mildew and/or black mold in our attic, we knew that some…read morerestoration companies will "find" mold or mildew even if it's not there. Our search for an honest company led us to West Coast, and we hoped the reviews were true. The good news is, West Coast is as honest as it gets. Askia came out and looked around the attic while I watched from the ladder. First, he showed me that the supposed mildew was some sort of harmless sandy clay-ish material. And the supposed black mold was just "lumber mold", an industry term for "stain fungi"--the common dark streaks in lumber that originate at the sawmill or in the forest, don't weaken the lumber, and are not indications of moisture. Who knew? Well, Askia knew. And he actually spent time convincing me that we didn't need their services. So do I recommend them to you? You betcha! An honest company is a joy to find.

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

Nathan and Angel were patient,kind, and answered any questions that I may have had regarding the…read moredemo. Courteous and professional.

We unfortunately had a busted pipe behind the wall that spread water behind the master bathroom &…read moredown to the garage. This company was recommended to us and now we know why. Ryan first came to do the assessment. Super informative and reassuring. Easy to communicate with for sure. On demo day, which was looooooong. Giovanni along with Nate and Raudel's crews were great to work with. They were efficient, polite and kept me assured that they would take care of things and updated throughout the process especially since I was dealing with all of this while my spouse was on a work trip. When I had my spouse on video call to see the progress, he said their work was clean. We've worked with other companies for demo but these guys were wayyyy better at it. When it was time to pick up equipment after drying time was over, Gio again kept me informed with what stage of the process we were in and what'll happen next. We still have a ways to go to get back to norm but these guys have been good to us since the beginning of the process. Definitely recommend!

I cannot recommend Smart Dry Restoration & Plumbing enough! A good friend of mine recommended…read moreJustin's company, so I already knew he had a great reputation, but seeing the work they did on my parents' bathroom remodel completely blew me away. He took the space to a whole new level. The team was professional, clean, and respectful of my parents' home throughout the entire process. Justin and his team are honest, hardworking, and absolute pros at what they do. My parents are thrilled with their new bathrooms. If you want a contractor you can trust to deliver perfection, call Smart Dry Restoration & Plumbing!

I've used Smart Dry Restoration twice already (my house and rental) and both times they have…read moreprovided excellent service! The first time they came out was because I had a flood in my kitchen. I was so stressed out but these guys took care of the problem like true professionals and I couldn't be happier. At the rental we had a mold situation and they helped us there as well, quickly and efficiently. This company is reliable, trustworthy and worth every penny!

We had an unexpected kitchen remodel done by Restoration Solutions due to a water leak. The…read morekitchen was gutted from water damage. Jim Thurber was the Project Manager who walked me through the process of putting everything back together again. He actually worked with my Insurance Adjuster, and I didn't have to pay anything out of pocket, except for an unforeseen leak with wall damage after the initial estimate was done. He had his employees there around 8 am every day they were supposed to be there. Alex and Marcus (i am not sure of the names, but hopefully I got it right) did the drywall/patching of the mess of my kitchen. Then the cabinet team finished it off, painted everything exactly matching the original paint, and put all the appliances back where they belonged. The kitchen looked brand new, and everything was cleaned up afterwards. The timeline was as first estimated. If there were any issues, Jim took care of it! Jim communicated with me often, and he reassured me that everything will be done to my specifications, which they were. Great company! Wonderful project manager (Jim)! Fabulous employees!

Thanks you to Ely from restoration solutions, as a first time homeowner having a leak in your home…read morecan be extremely stressful, not knowing what to do Ely helped me along the way. He would even go as far and to contact adjuster and made sure we got approvals to get the bathroom back to even better condition than it was before. Also thank you to his team Gilberto and Mario who came to work on the bathroom it's beautiful and I couldn't be more happy!

We has a very complex plumbing repair project resulting in several holes in our living room,…read morestairwell, hallway and two bathrooms. Harts did an excellent job repairing and painting all locations. We have used them before and are extremely satisfied with the job they do and the cost. In our case we have a son with Stage 4 Metastatic cancer who requires a great deal of special car. The Harts were quick to respond to needed changes to their plans and did so to provide comfort to our son. They are a very special family and we would recommend them to anyone that needs drywall repair or painting. They also provide handyman services.

Reasonable pricing, very responsible. I am very happy with their service…read more They fixed some drywall in our bathroom. They were quick and efficient. The color match was perfect. Highly recommend!

I have been dealing with some water damage at my property for some time…read more I found this water restoration company online and decided to contact them. What a great experience! Moses was professional, helpful, and super easy to work with The work was quick and everything was beautifully restored!

It's one of my worst nightmare. Finding mushroom growing out of my ceiling. I didn't know this was…read moregoing to be Last of Us situation happening in my own home! I did have at least 6-7 companies come by to pitch their thing, what's gonna happen, how much it was going to cost. In the end I ended with this company and I have zero regrets. Thankfully, I had the best people to get this situation resolved quickly. I worked with Arturo Ramirez (from San Diego)'s team from start to finish. Arturo came to give an assessment of what is going on, what needs to be done, and when they are going to do so. The preparation they did before the work was amazing. I have carpet upstairs and they put plastics on everything so there would be a minimal cleaning in the end. Arturo communicated with me on everything they are working on. After all done, they cleaned everything, they put back my toilet with no issue, the walls are painted and textured. I didn't think that they were cutting any corners or trying to get it all done and get my money and be out. Only small issue I had was the communication about the invoices with their accounting team. I had to call them multiple times to get it updated since I needed the bills split between HOA and me. But in the end they got it all figured out.

Remember what good customer service felt like? Sit down, because I'm about to remind you…read more Between November and March I had three different remediation companies in my home. Two were forgettable. Express Dry was not. Let's start with the basics: they showed up 15 minutes EARLY. I didn't know that was still a thing. From the first call to the final walkthrough, communication was consistent and clear, no chasing anyone down, no vague timelines, no "someone will be there between 8am and never." Before anything else, their first responder, Christian, did a quick health survey -- asthma, allergies, immune compromised household members? They came prepared. That meant a lot to our family and honestly set the tone for everything that followed. The crew arrived that afternoon, introduced themselves, walked through their scope for the day, and then proceeded to professionally protect every floor, wall, and personal item in sight before getting to work. They worked in 100-degree heat, in a garage tent with industrial drying fans blasting, and stayed until 7pm on a Friday night. On a FRIDAY. These people have my respect forever. Each evening you get a full inventory and walkthrough of the day's work plus what's coming next. PMs arrived every afternoon to check progress. I'm convinced they swept up every last speck of dust before they left, the house was cleaner than before they arrived. Shout out to Christian, Omar, and the rest of the crew whose names I absolutely should have written down -- I'm sorry, you all deserved better from me. Meticulous. Professional. Health-conscious. Hard-working. And genuinely good humans. No affiliation. Nothing in it for me. Excellent companies and employees deserve to be recognized, especially in today's service landscape. If you're dealing with water damage, a flood, a slow leak, whatever it is call Express Dry. You'll be very happy you did. ---- 3/23/26 Update 1 - Johnny just left, he was checking on the project, friendly professional, and guess what he also showed up 15 minutes EARLY. I'm telling you you're not going to find a better company. ---- 3/25/26 Update 2 - Salvador just left, he was making sure we hit 15% dryness across the project before packing up the dryers and HEPA filters. He also arrived EARLY, excellent communication, called to make sure timing was okay. He was friendly, respectful and informative and asked if there were any questions and advised next steps. I opted to leave their tents up so the next reconstruction phase of the project didn't get dust everywhere. Would definitely recommend this team!

I had water damage under my kitchen sink that leaked into my garage. Express dry was the last…read morecompany that I interviewed after an all day interview process of several companies. The only reason I even went with them was because of the impressive plumber I met with that recommended them. They came that night and helped initiate the process of drying the next day. Noah Lopez was the rep and was my contact initially. I saw 3 restoration companies that day and 3 plumbers so I had a decent idea how of much water damage, estimated time of deconstruction and reconstruction. A lot of companies get a bad reputation because they try and tear up as much as possible and I thought Express Dry was different but I was proven wrong. After a few days of drying, they all of a sudden discovered that my tiles were 30-99% saturated and they had to rip them up which would add another 2 weeks of work. I was confused on how this was NOT spotted initially by them or any other company I saw that initial day of interviewing. Everyone commented on how I should be lucky that the tiles didn't get wet. So obviously I called BS on them. They tried several scare tactics by having me sign some hand written statement that I would be liable and having multiple try and convince me to remove the tiles. Thank God I got a second opinion and had an outside company return to check for water damage and they too once again confirmed that tiles weren't wet and even if they were, there are other options that don't involve tearing up the tile. I thought I was getting a company that looked out for me but they were obviously looking to rip off the insurance company and make money for them. Noah tried to convince me not to contact my insurance company myself and he would do it all for me but I'll glad I called my insurance while he was present. I think that made him upset because after that, he went from being pleasant to being irritated, especially after the process began and I attempted to contact him. There were other things they did that also rubbed me the wrong way but I don't want to get anyone fired. Just another example of how can't even trust people to have some decency, even in 2026

No one wants to go through a disaster at home. I am finding that EMS Restoration helps guide me…read morethrough this process with more ease. The owner Joseph Fiasco is very knowledgeable about the whole process from mitigation through insurance claims. I find him trustworthy and a great advocate with insurance companies. He has a calm demeanor and is very respectful to his customer. My project is not yet complete however I continue to have great confidence that his company will get me through this ordeal and also have a beautiful renovation in the end.

As you read the response from EMS, please keep in mind, we paid them over $30,000 which included a…read morenew roof over our kitchen. Less than 2 years later we are paying over $50,000 to remove the poor work done by EMS and repair our kitchen for leaks in an area that never leaked with the old roof. A new roof should be water tight for more than 2 years. Are you willing to gamble on using EMS?

I canceled the service today, not because of Angel or SoCal Flood, it's because my wife is burning…read moreout, and it's high possibility we cannot claim the insurance due to unclear water source, no active leak... Angel is very responsive and try to help, he comes estimate on time but the situation is different from what we guessed, so my wife would like to take care of cleaning by ourselves in the end. Now I am waiting for Angel's boss to reach me out and see if any fee occurs during this visit, I know most of the company do free estimate, but I am willing to pay for good service, just hope not too much, haha. I will update how much be charged later~

In January 2026, I had a water leak coming from the upstairs unit downstairs into my master…read morebathroom of 50 sf. It was a small leak, trickling down from my light fixture. I told the neighbor right away, and she stopped using her shower until we could fix the problem. I filed a claim with my insurance... This company did a moisture test, dropped off one dehumidifier, and three air movers/fans. Then, they picked them up a week later. That is all they did. $7407.82?!? I would just say, PLEASE, PLEASE, think twice about letting your insurance (Homesite/AFICS) pick the contractors and handle the invoices. Once they pay the maximum allowed, they will wash their hands of it and will not help if you have questions regarding discrepancies with the invoices. If I had not been stuck with the remaining balances due, I would have never asked to see the billing estimates, and never would've noticed all of the inflated charges. My biggest gripe here is, do not charge for items or services that were not installed or completed, regardless if the insurance pays or if the homeowner pays out of pocket . Honesty and integrity are important. I will post the estimates and pictures here. I am filing a complaint with the Better Business Bureau as well.

We had our roofing done less than 2 years ago by a company that ended up going bankrupt with parts…read moreof the business assets getting acquired by Smart Roofing & Restoration. Despite not technically being liable for the original job, the owner Spencer showed tremendous integrity by agreeing to fix a leak discovered during the last rains. Adolfo worked on the repair with efficiency & was very thorough in ensuring the leak was fixed properly. They ran a water & moisture test to confirm. Spencer also gave us a longterm warranty on their workmanship should any additional issues arise in the leak location. Very impressed by the type of business this company runs & would highly recommend. I will personally shy away from solar/ roofing combo companies now bc many have high turnover rates given the reduction in California subsidies- sticking with a roofing first company like Smart Roofing would be the way to go.

4 out of 5 stars…read more Overall, I'm very happy with the quality of the work and the experience with Smart Roofing & Restoration. Throughout the process before the roof even started, the company was very attentive and communicative. From Spencer coming out to inspect the property, to updates over the weekend regarding possible rain delays, I appreciated the effort to keep me informed. Lydia in the office was also very accommodating with several texts and emails prior to the start of the project. Once the project began, I received texts letting me know David would be the project manager while Carlos and his crew handled the work onsite. I honestly do not know if David was present on the first day because when I drove by the property, the crew was extremely busy working and I chose not to step into the work zone for safety reasons. On the second day, I did step onto the property to speak with Carlos and ask questions. Carlos answered everything I asked and helped me better understand the roofing process, which I really appreciated. The crew was clean, efficient, professional, and overall the new roof and gutters look great. Maybe this was a little unconventional, but because the house is currently empty and I live in another county, I personally brought both the deposit and final check to the office. I also stayed in town during the roofing project just in case immediate access to the property was needed. Everyone throughout the process was courteous and accommodating. I also felt the overall value of the project was fair for the quality of materials, workmanship, communication, and the upgraded roofing system that was installed. The only reason I'm giving 4 stars instead of 5 is because I would have appreciated a final text or email from the project manager letting me know the project was officially completed. When speaking with Carlos, he did let me know the crew planned to finish on a particular day, and they clearly did. I spoke with Lydia on the phone the day I decided to bring the final check to the office, which was what would have been day 3 based on the original 2-3 day timeline they gave me, although the crew actually completed the roof in just 2 days, yes very fast for a small roof. Lydia was kind enough to call David while I was there to see if the project had officially been completed, so perhaps I may have jumped the gun a little. Still, I would have appreciated a final confirmation directly from the project manager once everything was officially wrapped up. Other than that, I'm very happy with the final result.