I've used MasterCare 2X for my home, they are the BEST!! I won't use anyone else. This project…read morewas removing carpet from Master Bedroom and installing red oak hardwood in a herringbone pattern! The guys are professional, on time, highly qualified, you can't ask for a better result!!

I am extremely disappointed with my experience with MasterCare Flooring, especially since the…read morecompany was highly recommended by a trusted friend. The problems started with simply trying to contact the company to schedule an estimate. On the day is the estimate, the MasterCare rep was two hours late to the appointment. He promises to email an estimate within 2-3 days, but more than a week later I still haven't received an estimate. What's more, I am unable to reach the rep directly or through MasterCare. This is a horrible way to do business. I'll be taking my business and dollars elsewhere.

We got an estimate for refinishing our hardwood floors quickly. They finished when they said they…read morewould. They communicated each step of the process very clearly. Workers were polite and meticulous about cleaning up. Our floors look so much better, and the price was reasonable. Highly recommend Flaherty Floors.

Tom and Mike from Flaherty Floors refinished our hardwood floors. The floors hadn't been refinished…read morein at least 25 years, and it showed. Tom and Mike did a beautiful job -- the floors look amazing now. They were thorough, cleaned up every day, told us what to expect at every stage of the process, and were really nice to work with. They even came back on a Saturday morning after the floors had dried to help move furniture. Recommend them very highly.

I was recommended Matt professional flooring after someone did an awful job on my hardwood floors…read more Matt came in and restored my hardwood floors. It was time consuming to go behind someone else work but he conquered the job in a timely manner. He had a great deal of mess to clean up after the last person who called themselves during a professional job.If I had to do it all over again Matt is the one for the job. Thanks Matt I really appreciate all that you have done. Nikki

At the time of this review, it appears Matt is not operating as a legal contracting company…read more Maryland's public business records show that "Matt's Professional Flooring LLC" is in forfeited status and not in good standing. It also seems he is NOT LICENSED. We have been unable to locate any active contractor Maryland Home Improvement Commission (MHIC) license under Matt's name or his company's name. When we asked him directly for a license number, he refused to provide one. Based on the information we received from MHIC and the State, our understanding is that he is not legally authorized to perform home improvement work in Maryland while in this status and without a valid MHIC contractor license. Before we knew any of that, we hired Matt to sand and refinish the hardwood floors in our home, and both his written estimate and text messages specified a Bona Traffic HD water-based finish system with three coats as well as filling the bigger cracks. After the job, the floors were not at all as expected. There are spots and blotches on the stairs, ripple marks in some areas that we are told were from poor sanding technique, and the finish has started to peel just two weeks post application. We waited a full ten days to move into or walk on the wood floors (aside from gentle walking in socks to inspect the floor). Matt assured us we could walk on and move in sooner than that, but we waited to protect the finish. When we asked what products were actually used, Matt texted that he used Bona Mega and Bona Traffic Go. When questioned why it was not the agreed upon "HD" product, he said Traffic Go was essentially the same as Traffic HD. After speaking directly with Bona, we were told that Traffic Go and Traffic HD are different products and that the system he used does not meet the manufacturer's Traffic HD specifications. Two independent licensed flooring contractors have since inspected the floors at different times, after Matt said he was finished and then again after he applied a second coat of Go. Both flooring companies separately (and without knowledge of the other) described the work as substandard and incomplete, recommending that the floors be completely re-sanded and refinished. We contacted Matt to request a refund, but he declined. He has insisted that our complaints are only because we don't like the color. While I was disappointed in the look of the stain (and took responsibility for that choice), that is not the basis for our refund request. To refute that claim, we explicitly offered that instead of a refund, he could pay a licensed flooring contractor to redo the floors **using the exact same stain color**, as long as the work was done correctly with the proper Traffic HD products so that the finish would be durable and as expected. He did not respond to that offer. Our concern at this time is the legality, quality, and correctness of the work and materials, not the stain color. Another concern is that he also insisted that we pay via Venmo "friends and family" and refused to accept the "goods and services" option, which reduced the normal transaction protections consumers usually have. Despite our better judgment, we conceded to this payment method due to Matt's pressure and mention of the contract and comment about how everyone else has never had an issue with it. He further required final payment before finishing the work and did not do a walk through with us to identify any concerns. This review reflects our experience. Anyone considering this business should, in our opinion, independently verify its current status with the Maryland State Department of Assessments and Taxation and confirm the contractor's MHIC license directly with the State before hiring.

I initially bought a vinyl flooring for my first-floor level, and it came up and started breaking…read more The manufacturer wouldn't take responsibility for it and blamed my installer. Robbie and his father went out of their way to make sure I got a brand new better floor and took care of it. They stopped selling the product that I initially bought because of my situation. They are a stand-up family owned and operated business that really went out of their way to help me in my situation. They didn't have to, but they did. They stand by their products and go out of their way to help. I highly recommend RPS Carpet and Flooring to everyone and anyone who needs to replace or newly install flooring. They have a huge selection and like I said, are men of their word. I couldn't be happier with the new product that was just installed in place of the first one I chose. Leah A.

I needed new flooring and went with RPS. The salesman, Tim, was very knowledgable and easy to work…read morewith. The installers were professional as well. The new flooring looks great and I'm happy with the results. I would recommend them if you need new floors.

High marks for all of the entire team members at Columbia Tile, They are very helpful with…read moredesigning and planning and pick out tile that I wouldn't have thought of that work together. Their customer service is superior and their knowledge base is over the top. Don't think twice about going anywhere else for tile, they are fantastic and you won't be disappointed.

This place is wonderful! we just came from a horrible experience at The Tile Shop and was not…read moreexpecting much. Wow, was I wrong. This place has so much to choose from and amazing customer service. We had Laura, she may look young but she will blow you away with how much she knows about tile. We are doing a huge project and need a lot of tile. To say we have been looking at tile for months is putting it mildly. It has very traditional and modern and everything in between. The showroom is smaller and some of the displays are put together a little haphazardly, but there is sooo much product. It's almost impossible to not fine something great here. If you have a project that needs tile or flooring I would strongly recommend taking a look at this showroom for some ideas.

What a fantastic job they did. The reason we did not give a '5' is that sommunications were…read morescrambled and incomplete resulting in a higher cost than contracted for. But the owner was very helpful to make everything right. Communications were also a problem because the flooring team seemd to not speak English and thus we could not effectively communicate with any of them. They were courteous, stuck to the project timeline, hard working, and wore masks. They paid special attention to moving our larger furniture pieces (fee involved) and putting it back when the floor was ready.Overall we are very pleased.

They did a great job with the replacement of damaged floorboards and most importantly, months later…read morewhen a problem with the install occurred, they came back and corrected the issue. They stand behind their work. And that means a great deal. They did a fantastic job and I recommend them highly. -Vikram

I ordered a threshold $23 stine threshold from this company online, which cost $300.00 to ship…read morewhich seemed exorbitant, but I paid it because I needed the item ASAP, and was told the high cost of shipping was to insure it was delivered undamaged. I received the item broken, and decided I wanted a refund since I didn't want to chance another broken delivery, but was only refunded half the $300 shipping cost, and told they usually do not refund shipping costs, so I was lucky. I did not feel lucky, I felt fleeced.

I worked closely with Brittany who went above and beyond to help me choose tile for my backsplash…read more I was able to take samples home with me to see how they might fit my space. She also showed me beautiful renderings on Architessa's website. She was instrumental in guiding me and placing the order and getting the tiles was speedy! I would recommend Architessa again and again for sourcing beautiful, unique tiles!

Ceasar and his team arrived on time every day and got right to work. They were very detailed in…read moretheir painting of the baseboards, doors and walls. They covered the entire house and made sure to clean up afterward. They were very polite and were totally self sufficient. When the job was finished, I placed blue tape for any touch ups and they took care of the corrections promptly. While on a ladder, one of the workers accidentally broke one of the lights on my chandelier. They found the correct part, promptly ordered and installed the new light within 4 days or so. I was very satisfied and would recommend them to my friends and family. I also asked for an estimate for re-staining my deck and the price was reasonable. If you want quality, I would go with Portelo Contractors.

New bathroom renovations and we love it. We have a very nice modern looking bathroom thanks to…read morePortelo Contractors for all their hard work