Our carpet cleaning project went well. We wanted living…read moreroom, hallway carpet cleaned. Made inquiry on Yelp for carpet steam cleaning, and this company contacted us almost immediately and were able to schedule a cleaner within a day or two. Cleaner called an hour before arrival, reviewed the site and discussed the price. Initial steam cleaning for the living room/dining room and hallway was one price. Additional shampoo, sanitizing, deodorizing, etc treatment was an additional price. We agreed to have everything done. Cleaner brought up his equipment and finished the project in less than two hours. Happy with results of our clean, almost like new carpet. Two days after drying, we noticed stains we hadn't seen before or during the cleaning process. Called back, sent photos and they said rescheduled within the week for a return. Midweek they called with a definite return trip. Cleaner re-cleaned the area. Very satisfied with the results! Saved us a lot of time!

Darnell did a good job cleaning my carpet. I definitely would use him again. He was very prompt and…read morehe has a great personality

Prime Mold Removal did an outstanding job fixing my basement…read more Mold was removed from the walls of the basement, replaced insulation, drywall and painted. Then they installed vinyl floor planks over the existing floor. Mike and Shimon were very professional, reliable and committed to doing the job right. They were transparent about costs, clearly explaining the work with detailed invoices outlining the work and associated fees. They arrived on time and maintained a clean and organized workspace. They provided ongoing progress of the job with text messages and photos. Work was done meticulously and efficiently and with care. Shimon was especially conscientious and attentive to detail. Any minor changes, questions or concerns were addressed, adjustments thoroughly resolved. The craftsmanship was evident in the quality of the finished result: the insulation, new walls, painting and the vinyl floor planks they installed looked as if they were always there. Their work helped transform the appearance of the dingy dank basement and now, a light, clean open space. It resembles a model showroom! I 'm extremely grateful to Mike and Shimon for their expertise, honesty, attention to detail and commitment to quality. I highly recommend Prime Mold Removal-they are outstanding and make the entire process smooth and the physical results beautiful. Thank you Mike and Shimon! These are the people you want for your contracting needs!

Really good and knows their stuff!! Excellent customer service! Highly recommend to everyone!read more

Had a consultation with Michael on a mold issue I've been having in my apartment, and could not…read morehave trusted his advice more. A lot of times when you're dealing with issues like this, you don't know where to start and are always feeling like every company is trying to take advantage of you. That is NOT the case with NYTDR! Michael gave me realistic advice for my situation, and made me feel at ease and that I had all the information I needed to make decisions for myself. I would absolutely recommend this company for anyone dealing with mold and other damage issues in your home!

Perry and the office wer great to work with. He made multiple visits to help diagnose a water leak…read morein my condo, was patient when coordinating access between units proved difficult, and worked with the building to provide the necessary insurance documentation. He gave clear, honest advice throughout and didn't try to oversell the scope of work. Would definitely use him again for any kitchen or bathroom needs.

Such a great company to work with. I walked into a flooded…read morehouse a Friday night, called The Restoration Operators, Carlos & assistant showed up within 45mn. The process started right there and then, the Insurance information was the only thing needed. I didn't have to miss any work day, they did the mitigation, packed my furniture away and did the repair as well. The construction/Project manager Jose A. and team Jorge/Horhe and Mauricio were very patient and understanding during this stressful moment, Jose did a good job communicating during the entire process and was there to answer any and all questions. I didn't regret working with The restoration Operators company and would like to thank the entire team, Cole and the team behind the scene as well. FYI they found Cash under my bed wrapped it nicely and returned it to me with my furniture.

From the owner: Restoration Operators is your trusted partner in disaster restoration, offering 24/7 emergency…read moreservices for water, fire, storm, and mold damage. Our team of experienced professionals, including seasoned military veterans, is dedicated to providing fast, reliable, and professional solutions. With state-of-the-art equipment and a 45-minute first response time, we handle both residential and commercial projects with precision. Our commitment to customer satisfaction and transparency makes us the top choice for restoring your property. Choose Restoration Operators for unparalleled expertise and a swift return to normalcy.

I called Big Apple Mold Removal over concerns about mold in my window AC unit. Instead of…read moreimmediately charging me to come inspect, they asked me to send a picture/video to assess. They called me right after to confirm it was mold and explained that a professional assessment would likely cost as much as or more than a new unit. They were so kind to let me ask additional questions and help out without any extra cost. I've now purchased a replacement unit instead of spending what ultimately could have been double, and really appreciate the help they provided!

Just had my inspection last night, and they were able to accommodate my later hours. I…read moreunfortunately didn't catch the inspector's name, but he was amazing and looked over my kitchen and bathroom where I've been dealing with persistent leaks from an upstairs neighbor and shoddily done repairs by my property manager's "mold guys". He identified areas of moisture that I wasn't aware of and took his time making sure everything was looked over. He also took samples I requested. He was great and so nice and explained everything in so much detail! I don't have the report yet since it was just done last night but just wanted to let his team know he was great!

I rarely bother updating reviews but since Jamie's response is a blatant lie I will do that. I…read moredid not leave a review until after a year because that is when I first noticed that he did not finish the floor under the vanity leaving chunks of cement. You said you can do the repair without moving the vanity. You lied. you could not do it and did not do it. I never said not to do it and you know very well the tenant responsible for the damage was footing the bill. your work is shoddy and the photos (please see the horrible work done here) show it. your quote "You directly told us you did not want to move the vanity so we did the best we could under those terms". This is a blatant lie, you said the vanity did not need to be moved to do the job. "you also gave us the saddle to install we didn't purchase it and install it" It is definitely not the right saddle but instead of doing quality work you threw it down to be done with the job. I had to pay to have it replaced with a professional contractor. "You mentioned you wanted to give us more work which doesn't make sense if we did such Terrible work and because we were to busy due to the storm in September 2022 and we didn't get back to you on time you decide to write this false statement on yelp" I asked you to repair this shoddy job and in lieu I would give you more work but instead, you decided to throw these lies on Yelp because you are not an upstanding guy. "Once again another customer who doesn't want to spend to much money" I had no budget constraints and you know that. YOU didn't want to spend the time or money to do the job properly.

Jamie and his team were kind, honest, professional, thorough, and very fair in pricing for the high…read morequality of service they provide. They went above and beyond what we expected and we will definitely be using their services in the future. I highly recommend hiring Strictly Cleaning Restoration for your needs!

We had a leak from the apartment above us and discovered water damage and mold inside the wall…read more Crown Mold Specialists came out, assessed the situation, explained what needed to be done, and helped us through a stressful process. Their team removed the damaged materials, cleaned and dried the area, and took care to contain the work. I also appreciated receiving a detailed assessment report afterward. Everyone I dealt with was professional, responsive, and respectful of our home. I'm grateful for their help and would recommend them.

Moisha is the real deal - HONEST, AFFORDABLE, and EFFICIENT! HE WILL EXCEED YOUR EXPECTATIONS!!!!…read more I had a great experience with Moisha!! He was incredibly HONEST and upfront about the work that needed to be done and what DID NOT NEED TO BE DONE, and his prices were very reasonable compared to other companies in the area. Moisha was efficient - he wasted no time in identifying the problem and getting to work, which was a huge relief since dealing with mold can be stressful. We urgently needed Moisha to confirm if there was or wasn't mold in a unit that we were in the process of purchasing. He knew that time was of the essence and we could have been really screwed if we got stuck with something that was a complete problem. Moisha moved his appointments and got us in RIGHT AWAY! Thank you so much Moisha for making it happen for us! I HIGHLY RECOMMEND MOISHA TO ALL MY FRIENDS.

In April of 2025 we had a water leak in the apartment we rent destroy our upstairs master bath and…read moredownstairs kitchen. That was nothing compared to the damage done by Paul Davis Restoration of Metro NY/NJ - the restoration team selected by our landlord's insurance company Liberty Mutual. The New York / New Jersey franchise showed a clear failure to adhere to basic minimums of care and their negligence throughout the process. We were lucky enough to document throughout this ordeal. Others who have been denied, may not have been that lucky. As a consumer - we are tired of gaslighting by companies like Paul Davis and we are ready to stand up and fight for our rights. You can view a video of the negligence here: https://pauldavismetronyc.com/

Very professional, thorough, fast, friendly. We did 2 major repair jobs through Insurance with…read morePaul Davis Restoration. All the staff are very professional. 1 was basement sewer flooding, which had the HEPA cleanup and a wall repair. Another was a large wall repair. Looked like new when they finished. They moved all the basement storage boxes out of the way and back. They threw out all the damaged items, and rebuilt some large platforms that are made of wood.

They never even spoke to me directly. Did an inquiry about updating our kitchen. After 3 days,…read moretheir text response was view of our home indicates inability to pay and us wanting cheap materials. I asked for our ceiling to be redone, recessed lighting, new floors, countertops electrical. Etc. My house is paid off, so yes I can pay. Just because I jave not yet updated my siding, doesn't mean that everything inside all apts hasn't been remodeled. And what does bot being right next to a subway station have to do with whether it's worth you doing the remodel? I hope that you guys do no business and you suck. I will also say this message I received may have been intended to be internal only, but they messed up sending it to me Thanks

Yaron and NYHR helped us navigate a very tricky emergency renovation. They were extremely efficient…read morein meeting our timeline, and dealt directly with our insurance company and building management. The work was done beautifully. Highly recommended!

Green Orchard Group did a thorough inspection of my apartment for lead paint, allergens, and mold…read more Inspector Jean Paul was on time, professional, and efficient. He clearly knows his stuff -- covered everything carefully, explained what he was testing for, and made the whole process easy. Straightforward, reliable service. Highly recommend.

The testing was thorough and professional. The results came back quickly and were easy to…read moreunderstand.