I don't think they're hungry for business. I have been waiting for 3-4 months just to get a quote…read morefor carpet installation. I picked the carpet and filled out the requisite online form and never heard back from anyone. It took leaving multiple messages and more weeks of waiting to finally get someone to respond and schedule a visit to measure our space. And now, weeks later, I still haven't heard anything back from them. I thought they were in a sales business. Apparently not?

Difficult to get initial response I called and they have an…read moreextensive menu . I selected a menu and it cycled back to original voice who answered the phone I'd rather talk to a person than a menu computer

We recently purchased engineered hardwood floors through Simple Floors and are thrilled with how…read morethey turned out. Ivan and his team are talented, efficient, polite and tidy. Couldn't ask for a better experience and highly recommend this company to others looking to replace their floors.

Simple Floors did a great job replacing old carpeting and laminate flooring with engineered…read morehardwoods in my two-level condo. John and Ivan were very easy to work with while choosing the right flooring, putting the plan together, and adjusting to the requirements of my HOA. It really was a pleasure working with these guys. They were very professional, and very amiable. And the installers, led by another Ivan, were great! Ivan's focus, attention to detail, and on-site decision-making was really impressive. He ran a tight crew and they did a great job. I am very happy with my new floors! I would recommend Simple Floors to anyone looking to change their flooring.

They are a locally owned flooring company that offer carpets, hardwoods, and countertops…read more I've used them twice to put carpet into two bedrooms. Each time my experience with Kari has been very pleasant and enjoyable. She called to see how my dad liked the new carpet in his room. I've also worked with Sabrina in the showroom who was equally as pleasant and wonderful to deal with. They schedule Aaron to take measurements of the room. He's been on time and very helpful. They've been very accommodating to install on my very specific schedule. They have a nice showroom with lots of samples to choose from. The install crew has been equally as professional, experienced, and wonderful to work with. They are so efficient and clean up when they leave. Their superstar install crew are Tyler, Jon, and Kevin. I highly recommend this business and will most likely use them again for carpet in another room when I'm ready.

I just had my upstairs carpeting redone today. I received quotes from 3 different places and was…read morethe most impressed with the pricing and customer service from Milwaukie Floors & More. They did an amazing job and were so friendly and communicative. Their customer-service is exceptional and they were able to get me scheduled right away. I love their store, with all the different carpet samples as well. I took a bunch home to ensure I picked the best carpet for our space. I cannot recommend them enough.

The team at Macadam Floors are the real deal. Honest, hardworking and the customer's true ally. We…read morehad surprise water damage to our kitchen and needed to replace all the floors as a result. Project Manager Rick shepherded us through the whole process, patiently answering all our questions, helping us secure hard to find materials and overall going above and beyond. The installation team was also incredibly impressive. Ivan and his crew were not only fast, but also went above and beyond to make sure everything was done right. Customer service like this is hard to find. Look no further; this is the A-Team.

I'll keep this as brief as possible and stick to the facts. Macadam installed new carpet for us. It…read morewasn't a small job: we paid around $13k for it. We worked with Angel in the office, Sean in the field, and Jessica ran the carpet crew that performed the install. The morning of the install, Sean informed us they couldn't find the carpet. They lost the carpet! We had the house all boxed up, our dog and kids were away for the day, and we even had professional movers over to help disassemble and move a large entertainment center. Macadam eventually found our carpet, but two weeks had passed by the time it was able to get installed. This was not the only issue we had with Macadam. First, the crew took pictures of themselves pretending to play my son's guitar (and other similar pictures with our things). Jessica said they take pictures like that sometimes for their professional social media accounts. It made me very uncomfortable. Second, they damaged and repaired our bedroom door and never told us. The repair work is highly visible (at least it's low on the door). Third, there are visible seams in the carpet. Fourth, when they attempted to repair the seams, they asked if they could cut carpet from another part of the house to use in the repair. We said no. They ignored our wishes and cut carpet from several rooms when we weren't around. We know this because (a) they left carpet scraps from the cutting and (b) the area where the carpet meets the wall looks worse than before. Fifth, the carpet they cut from was in rooms with closed doors, including a bedroom and walk-in closet with laundry and pets. They entered closed off rooms without asking and performed work we said not to do. Sixth, even after the repair, there are still visible seams in the carpet. Seventh, we let Angel know about all these issues and Macadam offered what we consider to be an inappropriately small reduction to our bill (including a small cash discount and not charging us for moving furniture). FWIW, our interior designer, who has a lot of experience working on projects like this, thought a 50% reduction in the total bill was appropriate just based on the hassle caused by the lost carpet (ripple effect with other projects we had going on). She didn't know about any of the other issues when she made that statement. Given that the quality of the work was far below our expectations, the incompetence around losing the carpet, directly ignoring our wishes w/r/t cutting the carpet, and the invasion of privacy from entering closed rooms and taking pictures with our belongings, we will not use Macadam for a carpet project again. Moreover, I wouldn't let anyone from that crew back in my house for any reason. Two stars because even though this project fell far below our expectations, it's still nice carpet.

We purchased COREtec Plus HD Sherwood Rustic Pine LVP flooring from Dave @ EcoFloors. Our…read moreexperience was excellent. Dave walked us through the different options, had plenty of samples available, and clearly explained the pros/cons of the various types of flooring we were considering. We chose EcoFloors not only because they had a great price (better than anywhere else in Portland that we talked to), but also because Dave deeply understood the products he was selling. For example, he had a lot of advice to offer about this type of LVP flooring and the pros/cons of using the "nose" pieces of their stairs vs. going with custom hardwood stairs. Dave was also excellent at keeping us up-to-date with inventory of the product and advising us when we needed to place our order to get the necessary supply before stock dropped too low.

We previously bought an area rug from Eco Floors and was happy with the price, selection and…read moreinstallation. We needed to have our whole 2nd floor and stairs re-carpeted & decided to go with Eco Floors again. Their staff was professional and helpful throughout the process. The price was fair & the new carpet was perfectly installed by Eco's contractor, Neves Carpet Services. The installation included moving a lot of heavy furniture, which was done by the installers - very efficient. The installers replaced the furniture & cleaned thoroughly at job completion. Highly recommend both Eco Floors and Neves.

This is a long overdue review of an excellent service we've received from Ken Pettit. My son & I…read morehad worked with Ken to install carpet and hardwood floors at our house 1 1/2 years ago through Costco. Ken went above and beyond his service to help us navigate the process. Ken promptly returned our calls and email, even after the job was finished. We were so happy with Ken's service that we decided to go with Costco again to have the plantation shutters installed. Thank you so much, Ken!!

Finally have my shutters and shades installed today! If you're a new home owner I'm sure you've…read morefound out that the home doesn't come with any window treatments. And if you want something customized like shutters or shades they take a little longer to make. Renee came out to do the first consultation and initial measuring. Katie has always been very responsive to my calls! And Patrick came out to install and everything is just very efficient and professionally done. If anyone is looking for window treatment I'd totally recommend this place. And I've done 3 quotes from Home Depot, 3 day blinds and finally it was through Costco that they outsourced it to the floor store. Thank you guys for helping me with the process!

I love Carpet Kingdom! I wondered if it would be awkward for me to choose carpet for my new condo,…read moresince I'm ultra picky and take a long time to make up my mind, but Dean generously offered information and feedback on my questions no matter how many times I walked around the store examining and re-examining my options. He never made me feel like I should hurry up and make a decision. I looked at a number of other carpet and flooring stores in Portland and was never even tempted to patronize them instead. Carpet Kingdom's prices were very good and their service, including installation, was very professional. I also love supporting a local small business. I highly recommend them!

It was kismet when I just happened to drive by this place because I was really thinking about going…read moreto Home Depot. I needed to buy carpet for a rental, and I was in a hurry because my tenant needed to move in quickly. Dean was so helpful with ordering a carpet and padding. This was on a Friday. He told me the carpet would be ready to pick up on Monday. As everyone knows, nowadays, there's often a hitch in plans, but because of Dean it went smoothly. He was very friendly and helpful, and the Carpet Kingdom priced were reasonable. I am now a loyal customer.

We used Rug Bug to Install our hardwood floors and molding Throughout our whole home besides…read morebathrooms. Jason and his team did a beautiful Job, and they were a pleasure to work with. We had so many other contractors coming in and out of our home while the Rug Bug guys were working, and everyone always told us how great and hard working our floor guys were. In addition to just being a pleasure to work with, and doing great workmanship, they were right on schedule every day, and came in at their quote. They charged a flat fee for the flooring and a very reasonable hourly fee for the molding. We would definitely use Rug Bug again for future projects, and I would highly recommend them. They're fantastic, and I will post pictures of the floors as soon as the house is no longer a construction zone.

Our first visit on Saturday, we spent a good deal of time talking with Jason the manager and…read moreStephanie the owner about flooring. They have an excellent selection and very good prices. Jason gave us a written estimate, which was very good for installed flooring, plus a sample of the flooring that we're interested in. We're going with their bid to have three rooms done in our house. Talking with both of them, it's clear that they really get it about sustainable, non-toxic flooring. It's a bonus that they're local, have been in business for decades, and are a family business. UPDATE: we had Rug Bug install cork flooring in three rooms of our house. They did everything that they said they would do when they said they would do it, they finished early, and Jason's attention to detail was spectacular. We're very very happy with our new cork floors, and very happy indeed with Jason and Rug Bug. Highly recommended!