They did a great job in our basement room. Easy to work with and appreciated the non salesman-like…read moreattitude. Helpful in choosing the best carpet for the room that needed it while staying in budget. Would definitely use again if/when we replace the remaining carpet in the house.

In the fall of 2025 I received a quote from them regarding new hard flooring and removal of my…read morecarpet. The consultant was free, efficient and thorough. Received the estimate a day or two later and it was reasonable. Fast forward to March 2026. I reached out to them because I was ready for them to work the project. The estimate stayed the same as it was in fall of last year and I scheduled the new flooring. They came right on time they were efficient kind and communicative. They finished within two business days and my floor looks fantastic. I highly recommend this company for anybody's flooring needs. 10 out of 10 highly recommend.

BUYER BEWARE! This company has the WORST customer service I have ever encountered. I purchased…read morecarpet for 2 bedrooms and rubber flooring for my exercise room in early July. Was given two different install dates for each floor type. First install was for the rubber floor which happened without issue. Stan was my installer and he was GREAT. If that was the only installation, my review would be five stars. Installation of the carpet was to happen on 7/28 between 8am - 9am. Received a call at 9am that the installers truck broke down and he'd be here at noon. Noon comes and go without anyone showing up OR an update. Called them around 1pm and they say they found an installer and he's on his way. A crew of two guys show up, do a walk of the rooms & inform us we need to remove everything out of the closet due to the built-in inside the closet. We were told by the estimator/owner when we got a quote we could leave everything on the top rod of the closet, hence why we didn't remove everything. My husband starts pulling everything out of the closet & asking the installer questions about the installation inside the closet. He was frustrated that the plan changed but he's moving clothes out. The installers walk out without a word and never return. We didn't know what was going on so we call the store & they didn't seem to know either. Find out later the installer was "offended" by my husband. For what? No one knows. At this point I am offended by the installers unprofessionalism and disrespect. My husband did not yell, curse, or do anything that should to walk off the job. Gilford's response is they were taking him to a "nice dinner" to talk to him and would work on getting an installer for the following day and they'd call us with an update. They didn't and we ended up having to call them, again. Fast forward to Tuesday. We called around 11am because no update. They tell us an installer will be out "between 12 and 1" after another job. That time comes and goes without an installer or update. Text them for an update: he's finishing up and he's coming today. At 4:00pm when no update or installer shows, I call the office to be met with more rudeness and unprofessionalism. Rob starts yelling, talking over me, told me he doesn't care AND hung up on me. Apparently he didn't like that I'm frustrated with their missed commitments, lack of communication and unprofessionalism. Told me I'm "flipping out". I don't know who wouldn't be frustrated with the situation. Rob doesn't know how to deal with customers or de-escalate situations and made it worse than it already was. Installers show up at 5pm and don't leave until after 10pm. Still have to put everything back and set up beds in order to sleep so we don't go to bed until nearly midnight and I have to work the next day. Why wasn't our installation prioritized for that day since it was missed on the promised day? Why were we put off until the LAST appointment instead of the first? Again, no customer service. I've waited 6 weeks since our installation before writing this review to see if they'd reach out and apologize for their screw up and Rob's disgusting response towards me. Nothing. Not an email or a phone call. When the 2nd set of installers heard the story, they apologized, which I appreciated, but felt it was the owners that should have been making the apology. It was the first time these installers worked for Gilford. Why do they recognize the behavior was unprofessional but not the owners? I have more floors to do but I'll be looking for a company that doesn't berate customers when they want an update on missed appointments. Rob made it clear when he said he "doesn't care". It shows and I'll be giving my money to a company that does care.

I had all of the carpets in my 2300sqft home done. Installation was great and went really smoothly.read more

We hired Cesar and his crew to both refinish already existing hardwood and replace carpeting with…read moreengineered hardwood. We couldn't be happier with the finished product!

Wow!! Such a great, professional job!! We've had many come clean our roof & gutters, but NO ONE has…read moreaccomplished the job better than Interstates team of Ignacio Mercado & Biatriz Gomez!! These two are the best!! They work well together and get the job done!! I just kept looking at what they'd done & the little details others forget!! They are detail oriented and worth every $ you spend on a job like this!! Request these two for sure!! You won't be disappointed! Thank you Interstate!!

They are a locally owned flooring company that offer carpets, hardwoods, and countertops…read more I've used them twice to put carpet into two bedrooms. Each time my experience with Kari has been very pleasant and enjoyable. She called to see how my dad liked the new carpet in his room. I've also worked with Sabrina in the showroom who was equally as pleasant and wonderful to deal with. They schedule Aaron to take measurements of the room. He's been on time and very helpful. They've been very accommodating to install on my very specific schedule. They have a nice showroom with lots of samples to choose from. The install crew has been equally as professional, experienced, and wonderful to work with. They are so efficient and clean up when they leave. Their superstar install crew are Tyler, Jon, and Kevin. I highly recommend this business and will most likely use them again for carpet in another room when I'm ready.

I just had my upstairs carpeting redone today. I received quotes from 3 different places and was…read morethe most impressed with the pricing and customer service from Milwaukie Floors & More. They did an amazing job and were so friendly and communicative. Their customer-service is exceptional and they were able to get me scheduled right away. I love their store, with all the different carpet samples as well. I took a bunch home to ensure I picked the best carpet for our space. I cannot recommend them enough.

Excellent service!!! The Salesman, Cliff, and installer Kurt were AMAZING and able to help me in a…read moretime crunch, and Great to work with. Cliff made shopping for Luxury Vinyl Plank (LVP) easy. I told him what I was looking for and he was able to show me my options right away. Kurt, a lead installer, was able to come out to measure my space right away. He had a wonderful attitude despite sacrificing some of his own time to be there. I ended up having to go a different direction in my situation but I found it very noteworthy that Crown Carpet was willing to go above and beyond!! I will definitely keep them in mind in the future. Side note for those of us that are frugal: when comparing quotes some installers do not include things such as: pick up/delivery, baseboards & mouldings, etc.. (Crown has you covered)

Great selection and helpful sales people. In the last year I've done new carpet in 2 of our homes…read moreas well, have referred these guys to a number of people in my sphere.

I used Dave to purchase my carpet from Area Floors and Colt installed it. We chose the most…read morepremium rubber pad available and have no regrets. Colt did the installation and he was excellent. He showed up on time, worked hard the entire time he was here and cleaned up after himself perfectly. I would recommend anyone shopping for carpet installation to use Pannell Floors. One thing I learned about installation of carpet is that it significantly improves the ability of the installer to stretch the carpet if it sits in your house overnight to acclimate to the temperature and humidity of your home. Not only does this improve the installation, it extends the warranty. You pay extra for this service as it takes his guys two visits to install the carpet vs just showing up and doing it. Colt removed and disposed of the old carpet and padding, then cut the new rubber padding to size, ran a double tack strip so I could run my surround speaker wires under the carpet then cut the carpet to rough size. We then cranked up the heat to around 74 degrees for the night to warm up the carpet so it can stretch better. It looks and feels outstanding. I'll use Dave and Colt when we need the rest of the house done. They are responsive, professional and price competitively. There was very little waste or leftover (which we regret), but it's a testament to how accurate Dave orders to minimize cost of material. I would recommend this rubber padding under any rug or runner vs. what is available to purchase online or through Amazon...even the expensive 1/2" rug pads. The rebound is so much better and easier on your feet, it feels luxurious!

Pannell did a great job! Professional, fast, beautiful work, personable, and competitive with the…read moreother bids I got. Thank you!!

We previously bought an area rug from Eco Floors and was happy with the price, selection and…read moreinstallation. We needed to have our whole 2nd floor and stairs re-carpeted & decided to go with Eco Floors again. Their staff was professional and helpful throughout the process. The price was fair & the new carpet was perfectly installed by Eco's contractor, Neves Carpet Services. The installation included moving a lot of heavy furniture, which was done by the installers - very efficient. The installers replaced the furniture & cleaned thoroughly at job completion. Highly recommend both Eco Floors and Neves.

Caution : This company has a new owner - and now the customer service is horrendous- the business…read morehas been sold recently - the previous owner was excellent, considerate, fair and respectful and did an excellent job in our home. So much so we wanted them to do much more.. That's when we found out the business had been sold. We recently contacted them to replace flooring in a few other rooms of our large home and were shocked by the rudeness of the grilling of the woman who answered the phone and the rude and aggressive manner of the new owner who called back for details that we couldn't possibly give over the phone which is why we agreed to pay the $100 fee for them to come out to give an estimate - the owner then refused to come out - rudely saying they're too busy to come out and basically refused our business....which at this point we would not have given them anyway

This company in the last few months has installed new kitchen countertops, new bathroom floors, and…read morenew carpet thru most my house. We are extremely happy with all of it. Our sales rep. Rick was on top of his game at all times. Always answered the phone or was sure to call back within couple minutes. Office ladies, and scheduler's were awesome. I really was happy with the installation and especially the installation crews. Great group of guys. Showed up 15 minutes early everyday with a smile, and ready to go to work. I strongly recommend this company for your remodeling projects, or new builds. Great company.

I'll keep this as brief as possible and stick to the facts. Macadam installed new carpet for us. It…read morewasn't a small job: we paid around $13k for it. We worked with Angel in the office, Sean in the field, and Jessica ran the carpet crew that performed the install. The morning of the install, Sean informed us they couldn't find the carpet. They lost the carpet! We had the house all boxed up, our dog and kids were away for the day, and we even had professional movers over to help disassemble and move a large entertainment center. Macadam eventually found our carpet, but two weeks had passed by the time it was able to get installed. This was not the only issue we had with Macadam. First, the crew took pictures of themselves pretending to play my son's guitar (and other similar pictures with our things). Jessica said they take pictures like that sometimes for their professional social media accounts. It made me very uncomfortable. Second, they damaged and repaired our bedroom door and never told us. The repair work is highly visible (at least it's low on the door). Third, there are visible seams in the carpet. Fourth, when they attempted to repair the seams, they asked if they could cut carpet from another part of the house to use in the repair. We said no. They ignored our wishes and cut carpet from several rooms when we weren't around. We know this because (a) they left carpet scraps from the cutting and (b) the area where the carpet meets the wall looks worse than before. Fifth, the carpet they cut from was in rooms with closed doors, including a bedroom and walk-in closet with laundry and pets. They entered closed off rooms without asking and performed work we said not to do. Sixth, even after the repair, there are still visible seams in the carpet. Seventh, we let Angel know about all these issues and Macadam offered what we consider to be an inappropriately small reduction to our bill (including a small cash discount and not charging us for moving furniture). FWIW, our interior designer, who has a lot of experience working on projects like this, thought a 50% reduction in the total bill was appropriate just based on the hassle caused by the lost carpet (ripple effect with other projects we had going on). She didn't know about any of the other issues when she made that statement. Given that the quality of the work was far below our expectations, the incompetence around losing the carpet, directly ignoring our wishes w/r/t cutting the carpet, and the invasion of privacy from entering closed rooms and taking pictures with our belongings, we will not use Macadam for a carpet project again. Moreover, I wouldn't let anyone from that crew back in my house for any reason. Two stars because even though this project fell far below our expectations, it's still nice carpet.