Our experience picking out carpet with Jan was great. Jason and the install team did a fantastic job. They worked with our schedule and our home came out better than we expected! I highly recommend Jan and Jason for your flooring needs! read more

After 22 years and four young boys, our kitchen tile was ready for a new install. Carpet Spectrum was the best. Selection, price and service was outstanding. My new kitchen floor looks amazing. Jan helped me in the showroom. I took a few samples home. Jason came to my home to measure for an estimate and took the samples back with him. Brad and sometimes Dave did the demo and installation. Everyone was really nice. I am extremely happy with the entire experience. I wish I had more tile floors to replace! I highly recommend Carpet Spectrum. read more

I can't say enough good things about this carpet company. This is the second time we've used them, so they have carpeted our whole upstairs. Everyone I've dealt with has been very kind and helpful! The carpet installer is fantastic! He is one of the hardest workers I've met, plus he's quiet, clean, and considerate. I don't know how they compare on price, because I didn't look anywhere else, but they can't be beat on customer service. Shout out to Becky@Hermosa, Jim@Lomita, and Sergio the installer! read more

Replaced our 20 year old carpet and wasn't sure where to purchase new carpet. Maggie at Carpet Spectrum was very helpful in Assisting us in selecting the right type of carpet for our room. She ordered samples for us and was able to answer all questions. Brian came out to measure our room and assist with the ordering and installation process. Their installers were on time and courteous. So nice to have a family owned business you can turn to for new carpet. I'd highly recommend them . read more

Let me start from the beginning...back in 2014 I used Carpet Spectrum (via the Costco program) to get hardwood floors put into my condo. I worked with Jason and the experience was great. The floors look amazing, and when I compared prices to one quoted by a handyman, Carpet Spectrum was 20 - 30% cheaper. Flash forward to 2020 - given my great experience previously, I didn't even shop around this time. FYI just like the fixed markup in a Costco warehouse, Costco only allows their flooring contractors to charge a certain amount above their costs. I reached out directly to Carpet Spectrum (Sandra was awesome) and started working with Brian. Now I'm sure there are other flooring companies out there that do a good job, charge a fair price, etc. But let me tell you all the things that Carpet Spectrum did, that are ABOVE AND BEYOND what you should expect from another company. -We were eager to move into our new place. Brian scheduled Brad and his team. They worked on the weekends, Christmas Eve, and New Year's Day in order to get us in. -While installing the floors, Brad discovered some mold under the baseboards and let us know. He didn't have to show it to us, nor was there any incentive on his part to do so. I'm sure most contractors would say "not my problem", cover it up, and finish the job they were hired to do. -Flash forward one month later: mold inspected, removed, inspected again (what a racket!), AC unit repaired, drywall put back up...overall a huge hassle, thousands of dollars spent, and not a fun way to move into a new place. Anyhow, reached back out to Brian and told him that, unfortunately, the mold remediators had to rip out a 7' baseboard and a 2' x 4' section of flooring. Rather than saying "not our problem, we already finished the job" or charging me more, he sent out a crew to fix the issue. You won't believe how refreshing this was after all the money we had spent on contractors and mold! Time is money - and to be willing to send a crew out for 2 hours to work on a problem that was by no means their fault, shows you the type of company this is. THANK YOU BRIAN, BRAD, SANDRA, AND JASON. You know when you find a company that you just trust so much, that you don't even ask any questions about pricing, quality, etc.? (e.g. In-N-Out, Costco for me) This is that company. There's no point in getting another quote. If you want good work and excellent service at a fair price, just reach out to Carpet Spectrum and don't look back. Oh and by the way, the floors look BEAUTIFUL! read more

I found Carpet Spectrum through Costco's referral service. Since I only needed to replace carpet for my staircase, I was able to get favorable pricing by choosing from leftover rolls. Basically, when they perform major carpet jobs, a few rolls are typically leftover. The installer came on time and performed the carpet replacement within the communicated duration. I suggest you give Carpet Spectrum a chance for your next flooring quote. read more

I highly recommend Carpet Spectrum. Becky helped me choose the carpet for our downstairs and she was helpful, knowledgeable, and a pleasure to work with. The carpet installer was excellent and they were such hard workers. I will definitely go back when I'm ready to carpet the upstairs. read more

Very nice showrooms filled with great products. Professional personnel and equipment when it comes to getting a bid. The only negative we can say is that their prices were higher than the other carpet places that bid, and they told us that if we don't put in all of the flooring at the same time, the price would go up. Have you ever tried to clear all of your bedrooms of furniture and stuff at once?! So that was the only down side, we went with another company. read more

Had carpet installed into one room. Rest of home is wood. Installer scuffed my (new) wood floor in two places and a piece of furniture was damaged. Was told by owner, "Sorry, sometimes those things happened." No credit, consideration, etc. Fail. Your comment is odd, Jason. As you were the one I talked to and who provided that feedback to me. read more

Carpet Spectrum did an outstanding job in the installation of our specialized, custom- printed carpet for my business: Pinz Bowling Center. With 30,000 square feet and a custom designed carpet that required precision cutting, matching and installation, no other company could have done what Carpet Spectrum accomplished. Their hard-working team of installers worked all night-long so as not to disturb our bowlers (and business) during the day. The crews were always on time and of the highest caliber. We've called them back to do more work at our business and I am 100% confident that Carpet Spectrum will take great care of anyone's home or business. read more

We had Carpet Spectrum install new flooring throughout our home and we are extremely happy with the results. My wife had a very particular look in mind for our new flooring and Carpet Spectrum was very helpful by showing her many different materials, patterns and colors. We were particularly impressed with Jason's knowledge of and experience with flooring as evidenced by his discussion at our home of how Carpet Spectrum would approach the flooring project, especially in some of the more challenging parts of the project. Carpet Spectrum's bid was timely and competitive so we contracted with them for the work. Installation went beautifully and Carpet Spectrum's flooring mechanics demonstrated their skill. Juan and Anthony did an amazing job with the subfloor preparation and installation of the laminated vinyl plank flooring. They were thorough and careful, showed us how they were going to approach all the flooring transitions and also did a beautiful job with the new baseboards. Sergio is a true craftsman in carpet installation. We selected a strongly patterned carpet for our two sets of stairs and he matched the pattern on each step beautifully. Even the walk-off mats Sergio had made from left-over carpet matched the adjoining pattern and were cut to exactly fit into the doorframe. Whenever we had questions or needed to discuss an issue, Jan in the Lomita office was helpful and very quick in responding to our needs. We would absolutely recommend Carpet Spectrum for any flooring project. read more

We asked Carpet Spectrum to install Pergo flooring in our upstairs bathrooms, and carpeting in our two upstairs bedrooms and hallway. From beginning to end, the process was made considerably easier for us compared to a previous estimate that we had received from another company. Simple, yet effective, solutions were provided for issues that we thought would be problematic. The installation of the two types of flooring was performed sequentially over two days by two sets of highly skilled technicians. The results completely met and exceeded our expectations. We will definitely go to them for any flooring needs that we have in the future! read more

Sometimes you do business with people and you think to yourself "if only every company behaved this way!" Their people are focused on the customer and doing what it takes to ensure the job is done right. We worked with Jim who came to our home to show us flooring ideas that would get as close to matching our existing hand-scraped hickory floors as possible. When we didn't find exactly what we wanted he stayed late at the store in Lomita to help us find just the right thing to fit our needs. When the install turned out to be a little more complicated than expected he and Carpet Spectrum worked with us to resolve it in a manner that was fair and reasonable. We now have beautiful floors throughout our Long Beach home, and we couldn't be happier with the magic Jim and the crew performed. read more

Carpet Spectrum is an outstanding flooring company. This is our second time working with Jason and the staff. Ten years also we carpeted our house as we were moving in. Now, we have installed Luxury Vinyl Flooring throughout the house..absolutely beautiful! Great service from ordering materials to installation. Very professional. I highly recommend Carpet Spectrum! read more

Wife and I did a partial renovation and had planned to get our wood flooring from a well-advertised discount-flooring centre. On a whim we showed up at Carpet Spectrum to get some more ideas and wound up receiving a 45 minute, very informative lesson from Jason about hardwood flooring. The impressive thing about Carpet Spectrum is that they do all sorts of flooring, from carpet, to wood, to tile, so it literally was a one stop solution for the wife and I to purchase everything and have it installed all by the same company. Their employees were prompt, courteous, professional, the installation crews that came out were very polite and efficient. The work was completed on time and to our satisfaction, on our schedule, without any pressure or undue influence from Jason. They recommended products to us, even pointed out certain products had payment options, and managed to work out a financial deal that made sense for us as well as fit our budget. Wife and I highly recommend them, and particularly, if you want to know all there is to know (and then some) about wood flooring, ask to speak to Jason. read more

Great customer service when helping my daughter through a selection of flooring, although the way Jason looks at the red head is as if he weren't married. Perhaps you shouldn't let the customer pick up on things like that! read more

Great selection of both carpet and hard flooring. Sales staff were extremely helpful and knowledgeable. Price for both the carpeting and hard flooring we liked fit our budget. Installation crews showed up on time and were very professional and finished their work as promised. We were extremely impressed with this company. No problem in recommending them to anyone needing to replace their flooring. read more

Brian at Carpet Spectrum is incredible. We found this company through Costco, and we were definitely not disappointed. Brian went above and beyond by coming to our house multiple times to bring us samples and to help us choose the right flooring. He is just so kind and passionate about the work he does. The install team was quick and efficient and well and we were so happy with the end result. The price is a little higher, but I do believe you get what you pay for, in quality and service. Thank you Brian and the Carpet Spectrum team! read more

I had a great experience with every aspect of the multiple flooring projects including hard wood, carpet and lux vinyl. From knowledgable sales people, expert installation and exceptional personalized customer service Carpet Spectrum exceeded my very high expectations. The Hermosa Beach show room is a convenient addition for those in the Beach Cities. Becky helped me find just the right products for my job and her follow-up was terrific. The owner Jason was completely on top of the details of my job and his dedication to quality products, installation and customer satisfaction was truly outstanding. This is a gem of a business in the South Bay. read more

Peggy was great in helping me pick out the perfect carpeting for my Dad's house! She knew I was in a time crunch since I needed to get it done before he came home from the hospital, she got back to me with a quote shortly after she left the house...amazingly fast work! Well I signed the contract on Tuesday, and the crew from Carpet Spectrum came out this afternoon and got the back part of the house completely finished (this was a priority since that is where my Dad's bedroom is, as well as the tv room). They even stayed a little longer to put his bed back so that he could actually sleep in his own bed tonight after being in the hospital for 3 weeks! This meant so much to me, Filipe and the guys were terrific! We have used Carpet Spectrum in the past, and would recommend them to all of our friends and family and anyone who would like a great and professional experience with this process. read more

Highly recommend and here is why. The store had so many beautiful carpets to choose from at incredible prices. I was able to take home as many samples as I wanted, to see what would work the best. Jan, the saleswomen, was so nice and helpful with all my questions. They came out quickly to do the measuring. (Warning: Another company said I needed over 100 sq ft more then I really needed!) I was so excited the day the carpet came. Sergio installed it to perfection! He wore a mask, was very clean, and did an incredible job. The carpet was so beautiful and thick and plush. They use an excellent padding too. I had happy tears of joy. So blessed to have found Carpet Spectrum. I give the highest of stars! read more

This is the second time we have used them and I would highly recommend them to anyone needing any type of flooring.Jim Rogers came to our house to the measurements and see what the installers would need to bring to do the installation. Sergio was the installer and was very careful to keep the place clean while he was working. The office staff was also very helpful with any of our concerns. read more

We used carpet spectrum for our carpet and had a great experience! We met with Jan in their Lomita showroom for the next project on a vinyl floor for the entry way, hall, kitchen, laundry room and bathroom. They have an amazing assortment to choose from and a beautiful showroom with great lighting so you can actually see the true colors of what you are looking for. Jan was extremely knowledgeable about the product and picked the vinyl that we went with. They have great service, great install and finished product looks amazing. I have already recommended them to people and will continue to do so. our experience was A+ all the way around. Thanks Jan for your help. read more

They installed tile in a couple of places in my home. Service was friendly, nice selection, and they did an excellent job with no surprises. Would definitely use them again. read more

We went to the big box stores to view their carpet offerings and prices. In the end, it was an easy decision. Carpet Spectrum had the best service, best hustle, best selection, and alllllllmost the best pricing. The installation was efficient. The final product was impressive. The slightly higher price was worth it. read more

Was at Costco and decided to get an estimate for replacing carpet in our upstairs loft. Carpet Spectrum sales representative Brian Hayman came to our residence and provided informed advice on all possible options. He was extremely friendly and knowledgeable, and clearly knew his products. Based on our trust in Brian, we selected a hardwood laminate for installation. As promised, the installation crew arrived promptly and did an extraordinary job. They moved the heavy furniture, removed and disposed the old carpet, and then did a FABULOUS install of our new flooring. When finished, they did meticulous cleanup and answered all our questions on cleaning and floor care. They were simply the "BEST." Highly recommend Carpet Spectrum to anyone and everyone planning on having new carpet or hardwood flooring installed. You won't be disappointed; they really do an incredible job!! read more

I found them through Costco and they did a spectacular job! I got the highest end hardwood and carpeting in my place for 1/3 the price of other places. The service was AMAZING! Jason was my salesperson and I knew after talking with him he knew his stuff and was there with any questions I had. Juan installed my flooring and Felipe did my carpeting both are true masters at doing it. I can't say enough great things about everyone there. Six stars if I could. read more

It's easy to say a business has great customer service when everything goes well. The service you receive when things don't go as planned, that's the true test of a business' customer service. Carpet Spectrum is the Nordstrom of carpet installation. We couldn't have been more pleased with the end result of our purchase and installation. Philippe and his installation crew were very polite and professional. If you consider buying your flooring from any other facility you're making a big mistake. Jason and his staff will make sure you're absolutely satisfied. We are a customer for life. read more

Carpet Soectrum offers wonderful customer service. The entire staff helped me when a manufacturer sent a defective product. Not only did Jason go to bat for me 100%, but then entire staff helped me find a product I'd love. No wonder they are the most trusted flooring shop in the Los Angeles area. They are the best!!! I highly recommend Carpet Spectrum! read more

Carpet Spectrum is another amazing company I found through Costco. All PRO!! Brian came to the house and right away my wife and I knew we were in good hands. Brian had plenty of samples and clued us in to all the specifics for our needs. The installers were incredible. Juan treated my house like it was his own. With his expertise he knew exactly how to do things so that the floor would lay correctly. I couldn't imagine any of these "one day" services ever having this type of experience and patience. I know without Carpet Spectrum and Juan it would have been a nightmare. read more

We love these guys! They had the lowest prices in town, and their service was excellent. I have used Them for both my condo and my home they showed up on time and the installers were very friendly and professional. I would definately use them again. read more

11 years ago I used Carpet Spectrum when doing a major remodel of our new home. I visited several stores but went with Carpet Spectrum because of their selection and customer service. Flash forward to a month ago. We had a flood on our first floor that resulted in the flooring (laminate and carpet) needing to be replaced in several rooms. I didn't hesitate and headed straight to Carpet Spectrum. Wilsonart no longer made the laminate we had used 11 years ago, so we couldn't simply replace the damaged laminate with the same product. Jan was endlessly patient as she showed me what would best compliment the flooring that I wanted to save in the foyer, hallway, and kitchen. She let me take several samples home to show my husband. On my second visit, I brought my 77 year-old mother, who is quite a character, and Jan showed us some more options as I hadn't really fallen in love with the first set of samples. That day we hit a home-run! The new laminate doesn't compete with the original laminate and blends fairly seamlessly. Jan was very professional and never seemed to tire when I wanted to look at more options. She also has a great eye! The carpet she selected to coordinate with the laminate looks great. The color is perfect. It is also so soft that I invent reasons to walk into that room just to feel the carpet under my feet! Jan was also very conscious of budget and had directed us to their in-stock selection of carpet, which was a very good value, especially for the quality of the carpet. I also can't say enough good things about the installers. Sergio did an amazing job installing the new carpet around our built-ins in the office and even under our murphy bed. The gentlemen who installed the laminate were also wonderful. They worked quickly and efficiently and got done in time so that the contractor could re-install my washer and dryer in the laundry room that same day. After 7 weeks without a working laundry room, the installers knew how desperate I was to be able to do laundry. I also want to give a shout-out to Jason who did the measurements. He is very knowledgeable and I felt doubly confident in my selections after speaking to him. All in all, Carpet Spectrum was the easiest part of dealing with the aftermath of our little flood. read more

So happy with this company we found through Costco. From sales to installation, we had a great experience. Brian was highly professional and a pleasure to work with. Juan was meticulous and thorough. Always nice to have a contractor show up when they say they will. We love our wood floors! Highly recommend them. read more

My husband and I purchased new carpet for our home a few months ago. We had a excellent experience working with Jason and Jan. They are both very knowledgeable and helpful. I was very impressed that Jan showed me some special purchases they had on hand that could have saved us some money. However, I selected my carpet from their impressive main showroom which happened to be on sale. The installers did a great job and moved the furniture and put it back exactly where it belonged. They made sure to ask me if they had any question at all, which was very nice. Everyone tried very hard to please us. I would definitely use this company again. I plan to purchase some linoleum in a few years and will definitely go to Carpet Spectrum. Jason examined my linoleum and suggested a vinyl repair kit for some small knife cuts rather than trying to sell me new linoleum for my kitchen. read more

I cannot say enough about Carpet Spectrum! They have the most spectacular selection of carpet and flooring in the south bay. The sales people are extremely helpful and friendly. The atmosphere in the shop is positive and relaxed. We found a beautiful hi-end loop carpet for our bedrooms and hall from their extensive overstock selection. It looks amazing and I believe was the icing on the cake when we recently put our house on the market which sold in 3 days. The gentlemen who came to remove old carpet and install the new carpet need a big shout out too because the job was not an easy one. They took extra time to make it just perfect. I adore Carpet Spectrum and if I was not moving away, would not go anywhere else!!! Liz Y read more

Very happy with the new carpet installation from Carpet Spectrum -- Peggy was very helpful in getting the perfect match for replacement carpet we needed and excellent communication on delivery dates for planning -- the installation by Felipe, Abel and Bernardo went super smoothly - great work, guys! Would definitely use Carpet Spectrum again. read more

Awesome. We went thru Costco as it was too difficult to evaluate the plethora of flooring vendors. Could not be happier. Brian was a consummate professional--was on-time, very courteous, knowledgeable and super responsive. We ended up visiting the showroom for our hardwood floors, which I highly recommend versus choosing from a small sample. There were other staff members who provided great suggestions which we went with. It was nice not to haggle. Received a fair price upfront and that was it. One of my initial concerns about the Costco process is we'd have to go back to Costco for any follow-up service requirements. Turns out we were able to work directly with Brian and CS. We had a # of typical things to take care of. Brian and team were always very responsive and gave us no grief whatsoever and handled the customer service needs. Floors look awesome as well! read more

We are very happy with our wood floor from Carpet Spectrum. It looks beautiful. Jason Fromm was very professional and the installers, Juan and Manuel, were great!!! We will definitely use them again in the future. read more

Had a wonderful experience with Carpet Spectrum! Brian was our sales rep and he was friendly, knowledgeable, and so helpful. They installed the laminate flooring in both upstairs bedrooms and hallway. We are going to use them again for carpeting our stairs. read more

Good workmanship, large selection. 3 Stars are for their very slow service. Over 30 days of waiting to get carpet installed. Their laminate floors are nice too, but are rippling after 4 years of normal use. read more