The sales Rep Steven was very knowledgeable on the various types of artificial grass available…read more The product was in stock and immediately available. The warehouse crew was efficient and loaded me up without any delays.

I have been a loyal customer of Hernandez Brothers Flooring since 2001, and they continue to exceed…read moremy expectations every time. That says a lot about the quality of their work, their integrity, and the way they treat their customers. Gabriel, the consultant, truly went above and beyond throughout the entire process. He was knowledgeable, patient, honest, and always willing to answer my questions. He took the time to make sure I was comfortable with every decision and made the entire experience smooth and stress-free. His exceptional customer service is one of the reasons I continue to return to Hernandez Brothers Flooring. I also want to recognize Miguel, the flooring installer, for his outstanding craftsmanship. He was punctual, meticulous, and took great pride in his work. The installation was flawless, and he left everything spotless. My floors look absolutely beautiful, and the attention to detail really shows. It's rare to find a company that consistently delivers excellent customer service and high-quality workmanship year after year. Hernandez Brothers Flooring has earned my trust for over 25 years, and I wouldn't hesitate to recommend them to anyone looking for beautiful flooring and a team of true professionals. Thank you, Gabriel, Miguel, and the entire Hernandez Brothers Flooring team for another exceptional experience!.

I just had my new carpet installed and it looks great! Jani was very responsive when ordering the…read morecarpet. The two installers were beyond great. It was a tough installation and I couldn't be more pleased!

I called the shop to arrange to see carpets for my house. The man on the phone said I could come…read moreby on Saturday 6/20. I went there and the store was CLOSED. Fine, I'll come back. The following Saturday, 6/27, CLOSED AGAIN. Fine, I'll have them come to me.... I called and the lady who answered said the sales rep would call me back "next week." I went elsewhere. No sense of urgency in their customer service whatsoever.

We had a wonderful experience with The Floor Center. We had a long scar in the floor of our 1940s…read morehome that had been poorly patched when someone had removed a wall long ago. Robert's team led by Carlos laced the wood back together (they had to take up a larger part of the floor because the boards didn't line up perfectly on either side of the old repair) and were able to reuse many of our existing boards to do it, you can see the new wood over by the wall in the collage. They sanded the floors down and prepared three stain samples (bottom left photo of the collage) based on colors we picked from a fan book they loaned us. The bottom right photo is the finished product and we couldn't be happier with how the floors turned out! They took great care of our home, using plastic to cover the openings to the kitchen and all vents so the dust didn't end up anywhere it shouldn't, and cleaned up the remaining dust when they finished. The stain is Nutmeg from Duraseal on red oak hardwood, with a Satin finish polyurethane sealant.

I'd had a flooring disaster, where a contractor laid LVP over bamboo, and installed my kitchen on…read moretop. The bamboo was suffocated and it buckled and got moldy underneath and started to push my LVP floor up. At first sign of trouble I decided to find the highest rated wood floor company in Burbank for help. Robert came and instantly knew what was going on without even demoing the floor. He kindly provided reference material for me to present to my contractor to prove he was at fault. He answered questions here and there while I fought my contractor to take responsibility and fix the issue and after a quick-fix failed, it was a no brainer to me to use Robert and his team to start again and get the job done right. His crew included Jason who worked like a craftsman to surgically remove the two layers of old flooring from around the footprint of my kitchen cabinets and entire ground floor area. The challenge was to retain the clean look of our new kitchen, avoiding trim to hide gaps, even though we were removing almost an inch of flooring and replacing it with 5/8' hardwood. We opted for a moisture barrier, an additional cork layer to try to retain the same height and then a beautiful, rustic looking engineered hardwood floor. I can't tell you how happy I am with the quality of the work. Eduardo expertly cut the flooring and brought up the level of the flooring around the cabinets to exactly the same height. The transition is seamless! If you are weighing up who to use for your flooring, pick these guys, they get the job done right. We are really happy with the appearance of the floor and the final product.

Beautiful looking rugs and seems good quality I hope it lasts a long time. Customer service needs a…read morefew improvements

The owner was so nice and quick with getting me the rug that no other rug dealer could get. I'm so…read morehappy I did business with this store. Will definitely buy from here again.

This location is great. All the staff there is phenomenal. Joel is the best he gave us very good…read morecustomer service and he was very attentive patient kind and he also made sure he retrieved the correct measurements for my mom's stairs case. This place gives great deals, and it's a great family-owned business with quality carpet and great value. If you're looking for some good carpet in the San Fernando Valley area, try out Valley Carpet. Great value for the price.

My salesperson, Samantha, went out of her way to help me find the right carpet for my wayward cat…read more She also looked into all the options for a linen closet and was able to recommend the most cost-effective solution. Recommended!

I have been on a roll in personally making sure when I come across a small business to highlight…read moreevery reason why they should have your business for your next project! Howard was stellar in helping me look around, cut samples, go over pricing. Fast at prepping everything, friendly & great product options. As a set decorator I send people this way all of the time; highly recommend!

if you need to carpet this is the place to come. Some many to choice from and the price you can't…read morefind anywhere else.

Oscar and his daughter Evelyn were very easy to communicate with throughout the whole process. I…read morehad just purchased a townhome where the seller installed new carpet, but with a dog that sheds a lot, I quickly realized carpet wasn't practical. I needed it removed right away and replaced with LVP flooring. Oscar gave me a very fair price and moved quickly. He removed the carpet himself and had the LVP flooring installed the very next day. Because of their fast and efficient work, our home was ready when we moved in just two days later. The team was professional, courteous, and very understanding of my need to expedite the job. The quality of the work was excellent and the whole process was smooth. Great service, great value, and great workmanship. I highly recommend Oscar and his company!

unreliable and very unprofessional. Our HOA had to put off the job for a month and I contacted them…read moreonce we were ready. They replied they would work on our estimate the next day but that was two weeks ago. I have emailed them three times now, with no reply.The sales person seems to be trying to get even for putting it off for a month, very childish. This is not the kind of people you want to deal with incase you run into a problem.

We had a water incident with our carpet and needed a repair and new carpet ASAP. David was great in…read moreexplaining and breaking down all the carpet types and styles for us. Before coming to show us colors he asked all about our preferences and lifestyle and made sure to bring samples in our wheelhouse. David is amazing, personable and very knowledgeable when it comes to flooring. Fast forward to a week later and the install and repair was seamless and exceeded our expectations. Will definitely be calling David again when we want to do other rooms. Price is comparable to other places but the style, quality and service is unmatched!

Very impressed with Carrera's Blind's Service. Greg came out right away, took measurements and…read morequickly gave me a quote. They are very reasonably priced compared to others! Once blinds were ready, we scheduled for installation and just like that Greg came back out and installed them. Since our windows are angled, I didn't think I would be able to make it work but we did! Finally got rid of those old vertical pull blinds. I'm a Very happy customer! Thank you Greg!