Larry was professional, responsive, and courteous the entire time we dealt with him. He had come…read moreout in 2025 to take some measurements, but we were not quite ready to move forward with the carpet install at that time. He reached out from time to time to check in, and eventually, by the summer of 2026, we were ready to move forward with the removal and installation of new carpeting on our 2nd floor (approximately 2,000 square feet). From start to finish, Larry and Universal Carpet were great every step of the way (we never felt pressured to spend more money; he just insisted on choosing what we liked best). The carpet was just installed today, and his crew finished in just a little over 4 hours! It looks amazing, and we could not be happier.

Have hired this place twice - once for carpet in a bedroom and another time for stairs carpet after…read moreI refinished the bannister & they're consistently fairly priced, courteous and provide great value and quality of work. They're transparent with timeframes and are flexible when adjustments are needed.

Strictly Carpet and Flooring recently installed a new kitchen floor in my home, and I could not be…read morehappier with the whole process from initial quote to final payment. Xavier actually gave a recommendation for fixing a kitchen cabinet during the quote process, which went above and beyond, even at that early stage. The crew's attention to detail was exceptional, and the result is an elevated look at a reasonable price. Easy to work with, worth every penny. Highly recommended!

We requested an estimate and Xavier was prompt & explained things extremely well. Their estimate…read morewas extremely fair and when Joe and his team arrived to install they were prompt, meticulous and clearly experienced. They also went above & beyond in helping us move some heavier items back in place. We couldn't be more pleased with our choice to use Strictly Carpet & Flooring. Mike K

Everything went great with this flooring company. Kimberly (the owner) came and measured and had…read moreeverything ready within a weeks time. Juan and his guys finished were laying the basement berber carpet. Kimberly is very personable and provided several different options and colors. Their carpet installer Juan did a fabulous job! He was efficient and very hard working. We'll definitely be using them in the future to complete our upstairs flooring. Thank you!!

Great Experience all around. Kimberly was quick to schedule a sales appointment, brought all…read moresamples to our home to make a selection, measured same visit (about 45 minutes total). We were impressed with the speed at which she provided samples so we could match paint. Installation scheduling was swift, expert work was done for an entire floor in 1 day (including furniture moves). Kim and her team could not have made this simpler. We appreciate it is a family owned in-town company and highly recommend them for the job.

Everything went well!! We contacted Adrian on 1/10 and 17…read moredays later our carpet is installed and the area is as clean as a whistle. He came in and gave us a quote on the same day that was better than anyone else. He helped us pick out carpet that would look great yet functional in our granddaughters play area. He even covered our stairs and padded them as an extra courtesy. I'm so excited and thankful for his honesty, the value, and the finished project. We have plans to use him again as we replace other carpet in our home. He won't perform any service that he can't backup!!!

Adrian did a great job on our carpet installation . Prices were very reasonable and very easy to…read morework with.

Scheduled them to come inspect flooring for a quote and didn't show, didn't call, and didn't…read moremessage through Yelp. Not a good experience.

Love them! We have used them several times at different properties…read more They are honest, dependable, professional and do great work.

Douglas installed hardwood in my master suite and heated tile in my family room, and I have nothing…read morebut positive things to say! Before the installers came, I was worried about my subfloors - the previous homeowners had let their pets leak everywhere, and they SMELLED! But Jim Douglas patiently reassured me and came out to rip up the carpet and cover the area with a sealer the day before installation. The installers were friendly, professional, and did great work - even with the nontraditional patterns I requested. I especially appreciated that everyone was nice to my annoyingly friendly puppy, haha.

I was sadly visiting this place because I had recent flood damage at my house and was having to…read morepick out finishes for the construction. We worked with Big Bob's for our flooring which is a sister company to this. Since we had such a great experience with Tom at Big Bob's we decided to try out Douglas Carpet one. We walked in and saw that they had a ton of options for backsplash which is what we were looking for. After just a few minutes of my husband and I looking around we were graciously greeted by the gentleman working. He asked us a few questions, and guided us through the options that fit our taste, needs and budget. Although Douglas Carpet one is not close to our home we have decided to work with them based on their customer service and selection.

Responsive & reasonable. guided us through the proper procedure for repairing basement wall-to-wall…read morecarpeting, padding and tack strips damaged in an area from a leaky dehumidifier. We were nervous to move 2 unwieldy and ridiculously heavy pieces of exercise equipment but he let us borrow his magic carpet sliders which made moving stuff out of the way a breeze. He was punctual, honest and responsive and knowledgeable. A+ work at a fair price.

We needed carpet in three rooms re-stretched before we could list. I called Anthony and he came by…read morethat same day, took a look and gave me a quote. He said is calendar was completely booked and wouldn't be able to get the job done for a few weeks. I was bummed b/c I like to give my business to small business owners as much as I can but we needed it done sooner. He told me to call him the next day and he'd let me know which day THAT WEEK he could the job. He squeezed us in and I was beyond grateful! Anthony did a fantastic job. He's an honest, hard working family man - qualities I value and appreciate. I'd call him again and recommend him to anyone!!

My wife and I are extremely pleased with the service and carpet installation! Esteban made the…read morewhole process very simple from start to finish. He made sure our needs were met, provided us with some quality carpet samples, and gave advice on which carpet would work best for our project. The installation was quick, clean, and the results were better than we expected. We would definitely utilize his services for any of our future needs.

Esteban was very thorough in helping me pick not only colors of carpet and flooring but suggested…read morecombinations that would make the rooms flow smoothly one to another. He also gave suggestions on caring for them. He gave me websites to look for various cleaning tools. Once styles were decided, his estimate was very reasonable. He was fast and thorough on the installation and the clean up was excellent. I am very happy with the result and would recommend Mendez flooring with 5*