Found this shop thru Yelp and SUPER happy I did!…read more My car was diagnosed by a local mechanic to have a faulty transmission. I took my car in and the owner Joe was extremely helpful, honest and really knows his stuff! He explained to me the different possible scenarios and involved me in every step of his diagnostic. (I even went with him on his test drive! Super smart dude!) My car ended up not having a transmission issue but rather a engine misfire, caused by a faulty gasket. After being misdiagnosed, any dishonest transmission shop could have taken advantage. Not Joe! I saved a ton of money and he gained a life long customer. Also! He sends you videos of the repair process just like the dealer! Super cool!

When you take your car to a shop for repair, the best you could hope for is that the shop you take…read moreit to treats you fairly, does a good job, and they respect you and your situation. The last thing you hope for, is that they only want to get as much money as possible from you and they have little concern for you as a customer. I wouldn't recommend bringing your car here because my experience was bad, and I'll explain why. I'll also recommend the transmission shop that worked out well for me. I usually start any repair by calling a few shops to see if a shop can do the job and what they estimate the cost to be. When I called Transmission Super Shop, I talked to the Owner Joe. And He didn't remember that I had called for a quote about my coolant system months ago, and he had given me a quote on transmission.. The previous quote I got was $5500. And during this call he was quoting upwards of $6000. It was easily a 15-20minute call, because I was driving from Downtown to Santa Monica and I was parking in Santa Monica when we concluded. Most of the discussion was him explaining to me why it was so expensive. I could tell he was upselling me from the previous time we spoke. And it concluded with me saying, "Well I simply don't have a budget for that amount" A few minutes later, He texted me back, saying that he would do the job for $3500. I will include Screenshots. Already, I would consider prices that are based on the amount of money the customer has, a "Yellow Flag" if not a "Red Flag". But after discussing it with him, it sounded more like he was scaling the type of work to fit my needs. He was willing to do a repair, rather than a replacement. And seeing as how they are a transmission shop that specializes in that type of work, it made sense that they would be willing and able to do that. I said, I would think about it and get back to him. At the time, I was considering selling the car, and My lease was up on my place, so I had to consider the added costs of moving. Tough Choice. I did some budgeting, and Messaged him a few days later and he said that the price was only good for that week. Which, okay, that sets off some warning signals. Why would the price change in a week? Sort of seems like a tactic to pressure the customer into doing the job... And it was. But, I thought about it and later that week I asked him if I could bring it in on the following monday because rent was due and it would work better if I waited till another pay check. He didn't remember our conversation. He asked what it was about, and he said he deleted the conversation. I totally get it, customers come and go and you deal with a lot of people, but it wasn't the best customer service. You would hope that if someone gives you a week to decide, that when you call back later that week they would still remember the ultimatum that forced you to consider rearranging your life to meet. But as it turns out, that's not the kind of customer service and consideration that Transmission Super Shop Offers. It was inconvenient to him. He said it was okay to bring the car in on that date. When the date came, I actually texted to ask if I could bring the car in earlier. Once again He didnt remember. And he said it would take 2 weeks. Which was different than what he had said earlier. So I asked why. He no longer wanted to do the job. But you should read the text messages and get a feel for the customer service and get a sense of his thought processes and mine. Decide for yourself what you think of it. But I'll give you my impression and my takeaway, because that's what a yelp review is. An account of my experience of a business. As a means of helping other people with their big decisions when considering that business. My impression of Joe and the Transmission Super shop.... They want your money, they want you in and out. Don't ask questions. Don't be inconvenient. Don't waste their time. Every conversation was actually a negotiation. RECAP: 1. I called for a quote and he didnt remember the previous quote and raised the price. 2. I didnt have the money, so he made me an offer, but said it was only good for that week. 3. I asked if I could bring it in early, he said no, & it would take 2 weeks 4. I ask why, and he says he doesn't want to do the job anymore. But as a customer, I was always acting on the information from our previous exchange. And each time he didnt remember and changed the situation and seemed annoyed by my questions. In his mind, he's giving me a deal and I should just bring it in no questions asked. He wasn't understanding of my situation. For me it was a months rent trying to save the life of my car, for him it was annoying. When your mechanic is annoyed that you have questions, its a problem. Go to Atlas Transmission. 310-532-3717 I wrote a review https://www.yelp.com/biz/atlas-transmissions-torrance?uid=H7SbZVauOdkGLFCymwiaWA&utm_campaign=www_business_share_popup&utm_medium=copy_l

I took my 2014 Mustang to HT Transmission for repair I was greeted by staff very welcoming and…read moreprofessional. The pricing for repair was fair and work done in a timely and professional manner. Their workmanship was done as agreed. Neil F

Great fast service with a good guarantee…read more Finally got my car up and running after three months and countless other shops that could not help my jeep get out of limp mode- including the two other transmission shops. i was in disbelief and so happy to finally find the right help. I got my transmission rebuild here and that was the fix after other shop suspected electrical or computer problems. thank you armando!

Amazing customer service! These guys are really great mechanic. My last mechanic was charging me…read moredouble or triple of what these guys were charging. This shop is very flexible and they very quick with repairs, almost all my repairs have been fixed under an hour. I would really recommend these guys. My friend was recommending this shop for years to me and I didn't listen. I am so glad I finally listened to my friend.

I would like to take this time to show my appreciation to the best mechanics ever. The likes of…read moreDONALD, ALAN and CHRISTIAN are awesome. Not only great mechanics but also great human beings. Thank you guys for a job well done as always. I have been a customer since a purchased my INFINITI G-35 back in 2003. You are truly life savers. Love you all!!!

Fixed my LS430 transmission in a day due to a computer malfunction, and the car runs better than…read moreever. Great guy and great work.

Absolutely marvelous, diligent, and integrous people; their humility and pragmaticism is a rare…read morefind our contemporary society. I had some transmission problems in which the pan was dented, and thus needed another pan-drop trans-oil change; Walt and his team correctly diagnosed and handled my vehicle's dilemma--hell, Walt whipped out the ol' book and used his decades of experience to help me! I'm a younger guy in my 20s, and I know my way around cars, just as I know my limits to where I say, "You know what, let the pros handle this, I don't trust myself." So, having Walt demonstrate what the problem was and how to amend it is an experience I'll always cherish, and I'll be damned if I don't defer to him when my bewilderment has peaked. Trust me, if you care about cost:work, Walt and his people are almost bespoke of service. An absolute pleasure doing business with them, and I'm keen on working with them again when the--albeit unfortunate--time comes!

This guy was amazing! I had a last minute call to see if he…read morewas able to change my front breaks and did it in an hour! I was so happy with how quickly he'd gotten it done and helped with what I needed to know about the parts for future reference. I'm giving him a 5 star for just being reliable, quick, and focused on work. Very pleased customer :)

My boyfriend did some research on auto repair shops for me, and GTO had the best prices by far! I…read moretook my car here for a timing belt replacement, and Jose threw in an oil change, free of charge. The overall price I paid was about half of what a major auto repair shop quoted me. Jose seems like a stand-up guy; he knows what he's doing, he's honest about the work he does, and he's friendly, to boot! Great experience! Will definitely take my car here again for maintenance.

My car's battery started to make issues to ignite my car. It could be because I left the dash cam…read moreworking overnight which I did not know that was an issue . My sister gave me this places number. He checked the battery and showed me the level that it was low. Rami the mechanic ordered me a battery with a 4 year warranty, and it was delivered and installed, all within an hour!

After reading all the good reviews I wanted to try this place I went there and the owner told me he…read moredidn't have the equipment to do the job and asked me to come back the next day, so I waited a few days then I called to make an appointment and he just said I'm too busy today just come tomorrow . Seems like they don't really care for new costumers so take your business somewhere else.

I happened upon Albert's completely by chance as my check emissions light turned on on a Saturday…read moreand not many shops were open. I found Albert's on yelp and they provided great customer service: diagnostic of my car and the emissions issue, clear communication, and transparent pricing. Because the shop was closing soon on that Saturday, they gave me an appointment as early as first thing Monday. I took the car in, confirmed pricing, and got the repairs done and now I have peace of mind! The staff members are also nice and friendly! Thanks!

I had an amazing experience with Albert. He provided excellent customer service from the start to…read morefinish. He was professional, friendly, helpful, and made sure everything was taken care of. I highly recommended !!!

Quick to respond for a quote, reasonably priced, prompt service and went the extra mile to care for…read moremy car. Didn't upsell me on extra stuff but notified me about what I would need for future services. Will definitely refer and recommend loved ones about Speedy Lane. Thank you so much!

I've been a client of Speedy Lane for several years now, having been introduced by the great…read morereviews here on Yelp. After my mandatory one year of disappointing services at a Van Nuys Blvd Dealership where I purchased my car, I was looking for a more trustworthy, fairly priced and meticulously knowledgeable Mechanic that was nearby. The Yelp reviews were on point, and so far I've had very good experiences here; taking my Jeep Grand Cherokee for a variety of maintenance - oil changes, services and repairs. Ralph has been available to take care of any issue when I've just dropped in. I took these pix in my visit today as I needed a cracked plastic seat panel changed out. Ralph and his talented Mechanics have taken care of my car and I highly recommend them.