Great customer service, friendly staff in spite of being very busy and a well stocked store. Plenty…read moreof parking

Best propane prices and helpful in service. Friendly service behind the counter. Feels like small…read moretown service from the past.

Seriously absolutely terrible. Let me tell you the bad things and the one shining light of the…read morewhole situation. First of all I went in to buy only one part and should have only taken 5 minutes or less. But instead I ended up wasting 30 minutes of my time and ended up walking out due to the lack of knowledge and underpromised helped. First of all, I only need a faucet part. I ended up looking at the parts and couldn't find anyone in the area to help me. I noticed after 5 minutes that other people were doing the same thing. Finally a lady ended up walking out of the area to find help and ended up finding Keith. Keith ended up helping her and took about 5 minutes. So after patiently waiting now 10 minutes, I asked Keith when he was done with the nice lady if he could help me out for a minute. He ended up telling me that he would call somebody over here on the certain aisle to help me out. After patiently waiting 15 minutes with no one even remotely stopping by. I ended up walking up to Katt to see if she could help me. Waited another 5 minutes and no ONE. Holy crap still terrible service. Ended up running into Donald who seemed to be a manager, who was on the phone and I asked very strongly since I haven't been helped at all to get help. He stated that he would send somebody over to help me. I said very strongly that, that response didn't help out 25 minutes ago. Finally the one shining light. LAUREN. Lauren had no experience in plumbing but her brother was a plumber. She text him and called him for answers. We ended up sending pictures to her brother and still her brother wasn't there so he couldn't answer any of the questions with confidence. I sincerely thanked Lauren even though I wasn't able to be professionally helped. I ended up walking out of the store and went to Ace Hardware where I was helped within minutes of walking in. Found my part and was happy. Even though Lauren didn't help me! SHE WENT OUT OF HER WAY TO COMPLETELY TRY AND HELP ME. The others were absolutely terrible. Donald on the phone on the sales floor in a camo vest and not helping at all (Dismissed me like I was nothing). Keith who lied about sending anybody to come and help me, especially if he was just done helping somebody else out. Plus I patiently waited the entire time while Keith was helping out the nice lady. Katt was honest and said she didn't know anything about Plumbing and would send somebody. Honestly LAUREN who went over and beyond to help, but still couldn't. I can 100% appreciate the help. Sometimes times are tough but seriously don't say you are going to help and not come through. I wasted so much of my time while I had groceries in the car thawing out. I'm seriously mad about how the LOWES organization treated me. I'm pretty much done spending money there unless I seriously have too. I wanted to give negative stars because of the lack of service. But I'm giving two stars only because of Lauren who went out of her way to call and text her brother to try and help and solve my problem. For someone as young as she was, I'm impressed by the genuine impression of Lauren.

Worst Service I have ever experienced. They will call someone but no one will come…read more My mom and I went to Lowes Port Orchard to purchase new Luxury Vinyl Flooring. We decided to bring the Explorer, which uses twice as much gas as the car we normally would have taken, so that if we found what we wanted we could bring it home with us. We arrived at about 6PM. We got there and the person at the check out, cheerfully told us what part of the store to find the LVP in. We went back to that section and attempted to determine both what was the best value vs quality, and see which looked like it would work best with her furniture. We were there for about an hour looking, and not a single associate offered to help us. My mom had a lot of questions, because she is 75 so this is very likely the last time she will be changing the flooring and she wants to make sure the selection is going to last and make her happy to see every morning as she starts her day. After a little over an hour we finally had decided on 3 possible options. We were leaning heavily towards the Stainmaster LVP as we put some of that brand in my room and the living room over the course of the last year, but we also were considering the Style LVP. We used the app to see how it might look with her furniture and the calculator to determine we would need around 15 to 16 boxes of it, at an approximate total of $700 if we went with the style or $1000 for the Stainmaster. That was when we started looking for an associate that could ring it up and help us get it to the truck. The first person we found was busy with another customer but gleefully offered to call one of the other associates that could help us. We figured great we are almost done. He calls the other sales associate, who says they are in back so they will be a minute before they are able to help, but will be on their way as soon as possible. At this point I decided to go have a quick cigarette and call return a couple of missed calls because my phone had a horrible time picking up any signal. I was gone for about 15 -20 minutes, thinking by the time I was done someone would have come to help my mom. She stands out like a sore thumb, being a frail 75 year old woman with long white hair standing alone in the desolate wasteland that is flooring. When I got back no one had come to help her. A bright eyed cheerful gentleman stopped to ask if we had been helped, and we said we were waiting on someone that had been called to help us, but it had been about 20 minutes so we would appreciate some help. He said since it wasn't his section he couldn't help, but he would call and make sure someone was coming and again was told he would be there shortly but was in back. So mom asked if he could check the inventory, and he did and determined that they did indeed have the flooring we wanted in stock. I waited with her for another 20 minutes before she suggested I go check the plants and see if they had any butterfly bushes, and that she would text or call when the associate arrived. Shortly after I left another associate came by, which was about 45 minutes from when the first call to get someone to assist had been made. My mom thought for certain that he they must be the person whom we had been waiting for. Sadly this was not the case. He did, however, offer to call the associate for flooring a 3rd time to get him to come up to assist. Again they were told he would be up shortly but was in the back of the store. The back of the store must be a pocket dimension so immense that he never was able to escape it because we never did get to see him. Either that or he was recreating the role of the Invisible Man. So about 15 to 20 minutes after I had gone to look for a butterfly bush I grab my phone to ask my mom if a chaste tree would work in lieu of a butterfly bush, and she responded "Still waiting" My mom is 75 years old, has fibro-myalgia, and doesn't do well standing on concrete for long periods of time. The flooring section has no seating so she was leaning on a cart for support and getting extremely weary and increasingly disgruntled. We finally made the decision at 8:15 to leave. We had been at the store for almost 2 hours, with the desire to buy a good chunk of product and take it home with us, so that we could avoid the hassle of delivery. We left with nothing, simply because no one could be bothered to come help us get rung up and bring the product out to the car. We're seriously re-evaluating whether Lowe's deserves our continued loyalty. We only went there because we don't like the politics that Home Depot supports and it ranks higher with the HRC index, but what good is loyalty to a chain of stores if they literally make it impossible to purchase from them. We are trying to determine where else we can go besides them and Home Depot and get what we want to use after this experience. Don't expect service if you come to this store, because it is obviously not a priority for them!

As soon as they install your granite you're given a form to sign saying it was installed to your…read moresatisfaction. No time to really check it out. It wasn't until after they left and I was taking it all in that I found the dime sized chip behind the faucet. That made me look at everything more closely and I found little spots scattered here and there that were dull and not sealed like the rest of the countertop. It's not easy to see with the variation of color and all the swirls but it may affect the countertop in the future. I signed that form stating everything was fine so I will have to live with it. I didn't know I had to ask to have holes drilled to anchor my dishwasher. You would think it was obvious since the screws were sticking out from my new dishwasher waiting to be anchored to my counter when they installed it. Every time I open the door to the dishwasher and pull out a rack the dishwasher tips forward then I have to lift it back in place, very annoying. It just reminds me why I'm not going back there to do my bathroom. I'll have my bathroom guys fix the kitchen issues. Don't forget to ask for your leftover piece of stone. I had about $1000 of granite leftover (3 slabs) They don't automatically give it to you if you don't ask. They sell it at full price. I had enough to make a side table the perfect height for kneading bread and sold the other 2 slabs. I'm glad the kitchen remodel is over. I'm looking forward to working with the staff at Works Granite and Stone. They have 5 stars and ratings say they are thorough and professional, so maybe this time will go more smoothly.

Super happy with the quality and service that we received. All the costs were itemized on the bid…read more We found no unpleasant surprises at final billing. When we went to pick out the granite, we found a great selection and a helpful staff to guide us. They showed up as scheduled for the template and installation appointments. The installers were very respectful and addressed all of my questions. This was the most pleasant part of our bathroom remodel!

I appreciate Mobile MikeLocksmith service this Sunday morning! I had a man I barely knew steal my…read moresecond key for over three weeks ago. And STILL HAS IT. I felt it best to recode the key fob after the man had seen me in the car while it still running parked in the Safeway McWilliams parking lot. take a key fob and mlwhile my car was parked and running I had to question him why he had my key fob. I am certain he must have after speaking with Mike today! Im reporting this to try he Kitsaps Sheriff dept and see if they will be able to retrieve the key fob for my car! Or it would likely be taken from my apartment! Mike was very thoughtful and made a suggestion to get a different key fob instead of recoded the only one I had left. After discovering all the facts about the car ignition i realized that it's time to get different car or van without a key fob push ignition. Mike also changed the locks on my apartment four doors in no time. Very efficient too! I will be happy to recommend Mobil Mike Locksmith services to those needing locksmith services! Thank you for doing a great job!

Michael has been out to our house several times this month. He's always polite and professional and…read moredoes great work. I highly recommend him.

Drove an hour out to the store…read more showed up at 3:58 PM I was calling for the last hour to see if I can call the head to see if anyone could stay an extra five minutes because navigation told me there I would be at 4:05 luckily landed at 3:58 pm Sign on the door already said CLOSED Looked in the front door, three guys in there standing around, , , one guy waved me away, Asked the one guy closing the main gate (who was probably one of the guys standing inside, just a second earlier) if he could show me the 12 in.² paver He said "sorry, brother we're closed" Offered him 20 bucks to show it to me nope I always get disappointed to myself when I act like such a stupid F'ing idiot for thinking that the situation will resolve in my favor with maybe a random helpful person.

We had problems with incorrect color of roofing material for our new home. After an in-depth…read moreconversation with sales rep Courtney Smith we settled on the correct color for our roof and she followed up on our credit due. Outstanding service from Courtney that helped us feel good about the right color of roof for our home and setting. Much appreciated.

Such a snazzy website for such nasty people…read more I called on a Monday to pay for a roofing order that my contractor had placed. Unfortunately the type and color I wanted weren't available at this location and it would take 3-4 weeks to move the 1.07 pallets of shingles I wanted (1 pallet plus 4 bundles) all of 60 miles. I was willing to agree on another color that they had in stock, but instead of options I was greeted with "IF YOU DON'T KNOW WHAT YOU WANT THEN MAYBE YOU SHOULD CALL BACK WHEN YOU DO." Fortunately WCS has competitors so I will never have to call back.