A great business run by a great family! I highly recommend them! They do gorgeous work!read more

WOW, I can't remember when I spoke to a customer service rep as rude and unprofessional as Lacy…read more A few months ago, I purchased a few thousand dollars in Tile from this company. I had a problem with the installation and called to get replacement and possibly look at some more. She indicated to me that her first appointment to come into the showroom was a month out. When attempted to indicate that I already had product that I just needed to order more, she said "we're not a good fit for you" and hung up on me. I run 3 businesses... dealing with difficult clients and customer service. Behavior like this is never acceptable. Motor Mouth Lacy, in a condescending, rude, and aggressive tone hung up on me before I could explain that I was a customer looking for prior product. I actually called back to get Lacy's name, I said to her that I didn't appreciate her condescending tone, lack of professionalism and she hung up on me again. At no time did I raise my voice in either conversation, use profanity's or calls names. Frankly, she hung up on me less than 30 seconds after I got on to the phone. I imagine Lacy is either part owner or family member. I can't actually imagine anyone with her lack of skills and behavior is actually employed. Or maybe the employers don't know about her behavior.. that frequently happens.

We haven't had the countertops installed yet, but working through the sales the staff has been…read morefantastic; easy to work with, understood our wants and needs, and we're very courteous and confident in their knowledge.

........Just got a kitchen from them Erica is very friendly…read moreand knowledgeable !!!!!!!!!!!!!!!!!

Excellent service, they gave us several options, a very competitive price, installers did a good…read morejob, we did new carpet in 2 large rooms, highly recommended, 5 stars !

The designer we worked with was knowledgeable and friendly, however, we received a bathroom cabinet…read morethat was poorly constructed and all the drawers faces and rails were out of alignment. When I called the office, they said it was poor installation by my contractor. I paid $7000 for particle board cabinets, which made realigning the drawers very difficult. The only solution that was offered by Belmont was to pull the cabinet out and wait for a replacement (6 weeks delay). No one from All Floors and More or Belmont, was willing to assist us by coming to see the cabinet, make the necessary repairs, or stand by us, their customer. They assumed the customer was wrong. Next, it took 5 months for the hardware to arrive, which was way too late. When I was notified it had finally arrived, I asked to return it, and they told me I had to return hardware with 60 days of the order ( which was 3 months before the hardware arrived). These people just want your money and do not stand behind their products if there is a problem.

We worked with Evergreen Granite this summer and it was truly 5-star. I highly recommend them…read more Some background. We were doing a full renovation of our home, including a full kitchen remodel. We decided to use Quartzite and understood there would be a number of challenges ahead, including very tight budget and time constraints. We had several contractors working simultaneously, and inevitably hit budget overruns and time delays. We interviewed and worked with several other major countertop vendors, and not only did their customer service leave much to be desired, but our selected vendor fell through at the last minute because they oversold their material. When we reached out to Evergreen, from the start everything was different. We were dealing directly with the owner, who supported us through the whole process, from slab selection to fitting, installation and everything in between. The quote was highly competitive and market-aware, payment was very straight forward and, though we had minor unforeseen issues, they were completely and masterfully handled. Even after the installation was done, we needed help with an issue that was totally outside his responsibility. In the end, we came out ahead of our remodel schedule, within budget, and with a fantastic kitchen. Truly, cannot recommend it further!

We liked the Waypoint cabinets but they would be around 10k for a 8x10 feet kitchen. We went on a…read moreSaturday but it was already closed by 3pm.

I have referred many of my real estate clients to Greenspot Construction for all there repairs and…read moreremodel needs. When my clients get a referral from me they expect the best. It's important to me to only refer good solid people and companies that are honest and get the job done in a professional manor. I have nothing but outstanding reports back from my clients. I always go check the work as well after completed and its always outstanding. They have a great team of people for every aspect of construction. I will continue to send my clients and use Greenspot for my person remodels and repairs as well.

This company has great work ethics. Has good communication skills. You know your job will be done…read morecorrect. They worked around my crazy business hours to get our repairs done. E

I have worked with Matthew Eddleman on several jobs for clients and for my own home. He is my go-to…read moretrusted resource person at Albert Lee. Matthew is very knowledgeable about the products and helpful throughout the entire process from initial product comparisons to scheduling installation. Although he is now in Silverdale, and I am in Seattle, is really doesn't matter. The process is just as efficient as it has always been. Thank you Matthew!

No matter where you live, I'd recommend Albert Lee's Matthew Eddleman as the sales person with whom…read moreto work. We live in Bellevue and, while Matthew works in the Silverdale store, he was always available to meet with us locally and responded immediately to phone, text, or email. We purchased all new appliances and Matthew ensured we got the best price compared against all retailers for exactly what we wanted. When there was a mfr issue with one appliance, he hung in there until it was resolved - with a resolution that was better than we expected or could have hoped for. Will always return to Matthew for future needs.

I hired Alberto and Nicole to do some renovations on a new house I purchased. This included…read morepainting all of the existing interior wood trim; removing old carpet and sanding/sealing the hardwoods underneath, and re-tiling two bathrooms. He also fixed a leaking toilet for me. Everything was communicated very well; estimates and change of scope were delivered immediately and honestly, and the work Alberto and his crew do is top notch. He is a a true 'perfectionist'. I have other projects in the queue and will not hesitate to use Nicole and Alberto again!

I have been so impressed every time I've worked with Alberto & Nicole. They are a fabulous team as…read morethey helped me brainstorm how to go about each project. They are efficient, trustworthy, do quality work fir a fair price! What more could I ask for? I will continue to use them for many more projects!

Everything went well and we gained the friendship of an extremely competent plumber, contractor,…read moreemergency handyman, and all around nice person!!! I hate to share Tom because his schedule will only get more full, but that just selfish-talk:) Tom has given excellent advice and done both major remodeling, minor repairs!

I had a need for an emergency door frame repair at the end of a busy day. Tom came right away to…read moreassess, and then complete the job. Very responsive. Quality repair. Improved on what was there before. And absolutely great to work with. Amazing all around! I'd refer anyone to Ace Works.