I must start off by saying, I've been providing honest objective reviews for many years; about 2…read moreyears in I was promoted to an elite reviewer for that reason. This is the most bizarre experience ever. On or around March 9 in the early evening my wife and I go into Liquor City just to buy a bottle of rum; Cashier starts to ring it up, I swipe my credit card, screen says Approved, then the cashier tells me the register computer "froze" and I need to go to a different register :/ but a nice young Lady comes and advises to come her register, and she rings me up. Right after I swipe my credit card and it gets Approved again, the first cashier comes over and says stop, you have to scan this void receipt first or it will mess up the system, so then she voids my order, scans the void receipt then her computer freezes W T H Then the first cashier tells her something like she should have known better, and walks away to get the manager or something- at this point I felt like enough was enough, keep your rum and make sure I dont get charged. I'm intentually leaving out details because its not my job to audit their staff or procedures (so dont tell me to "get my facts straight" because I'm not going for perfect accuracy just telling what happened to me a couple weeks ago when I had the chance to do it i.e. do not ask me their names) I'm giving 2 stars because previous experiences were good, so you all have at least a 1 in 10 chance - however they certainly won't see me again

We stopped in for two reds and two whites for a family gathering tomorrow. Lots of family coming to…read morethe Lake House on Ontario Lake. Many options. If I had my rewards card I would have saved a little more. Remember, no beer is sold in NY liquor stores. Hard liquor and wine. So many choices for wine. Excellent

Friendly advice always given, and selection is amazing. A great place to shop for wine.read more

Although we miss Dana immensely, he retired at the end of last year. The new owners (Sint Urban…read moreon Wescott) have taken over the space. Adam is both knowledgeable and gracious. If you haven't stopped by please do. I only leave really great reviews or less than stellar ones.

All in all this is a good liquor store that I would visit again. It's quite large inside and is not…read morea closet, small, mom and pop spot, though it seems family owned. They have a good selection and large variety of spirits and of course, they have tons of ready to drink cocktails in cans as well. Lots of minis by the front counter and their prices are definitely in line with most other liquor stores in the Syracuse area which I've visited. This location has a number of whiskies produced in New York State, which is definitely cool. Lots of free parking lot parking out front.

First, a disclaimer: I'm not the wine buyer in our household, so this review will not focus on the…read morewine selection. I do go here for gin, for rum, and especially for mixers and the amari. So much amari! This is my thing these days, and Pascale's has a broad selection from Italy (as you'd expect), Alps adjacent regions, and even Braulio from exotic Brooklyn :-) We saw a 60 minutes story on a mezcal distillery that looked cool, and sure enough, they stocked el Legal. If you're looking for a deep cut bottle, try here first!

TL;DR: Highly recommend. Super friendly & knowledgeable staff. Curated selection of liquors…read more **Staff and Service** The staff at this place is beyond friendly. Every time I've been, I've been greeted with a warm welcome and a smile. Unlike other liquor stores, you don't have to search for someone to help you here - the staff comes to you and offers assistance. One unique experience was when I was struggling to choose between two different types of scotch. The staff actually opened the bottles and gave me a sample to help me decide. I ended up loving both and bought them both. Another time, when I was purchasing wine, the staff at checkout offered to give me a chilled bottle of the same wine, making it immediately drinkable. Kind gestures like these really make a difference. **Liquor Section** The collection of liquor here is carefully curated, and it's clear that the person choosing the liquors knows their stuff. With limited shelf space, every bottle seems to be chosen wisely, which benefits us as customers. **Parking and Convenience** The parking is incredibly convenient, with reserved spots right in front of the store entrance. If you know what you're looking for, you can be in and out in under a minute. ***Overall*** This is definitely my favorite store. I love the rotating selection, the friendly and knowledgeable staff, and the ease of parking and quick service.

Came in this evening for some wine, customer service was impeccable as usual…read moreI actually was chatting with the employee and was curious about how Amy B could have such a bad experience He explained that there was an employee they hired and seemed OK at first but then she quickly showed her true colors and was being rude to customers when she was alone In the store however the owner caught on within a couple weeks and terminated her very quickly but unfortunately Amy got there at the wrong time I think that's a good reminder that it's important we reach out to management when we have an issue, yes they should be monitoring Yelp and I did advise them of that as well as they should take ownership of the site and reply to Amy to apologize however I still think it's important to contact or leave a message for the manager / owner at a later time so that they can address these problems more quickly; I've had several great conversations with the owner of this place and he's a really hard-working guy, he probably doesn't get a chance to check Yelp as often as he should

Super competitive pricing and nice staff. Lots of good tequilas, way more options than the typical…read moreshop.

Great selection of bourbons at competitive prices. Some very hard to find bottles, I was able to…read morefind here.

I no longer need to leave the city to find my favorite craft beers and I am so excited!…read more My husband and I popped in and were mind blown and excited to see the options available. They have most of the craft beers I seek out, such a Resurgence from Buffalo, Brooklyn Brewery, Bells, Thin Man, etc. Their cider selection is good too- 1911 everything, Citizen's, Black Bird, Nine Pin, and Woodchuck varieties to name a few. The Beer Depot had more non-alcoholic beers than I expected. There's a whole wall of cold beers in the back room too. They also carry the regular macro breweries in larger cases. One note- Syracuse Beer Depot does not do growler fills, so everything is cans or bottles. Still I'm happy to have such a wide option of beer selections closer to home now! Parking- the lot is bigger than it appears. If you're coming from Thompson Road direction take the light on Thompson and a right onto Headson Dr. I need to go back and scope out the bike parking- I don't remember seeing a rack but they are right off the Empire State Trail.

I was disappointed in this store. Although they have a large craft and domestic beer selection,…read morethere was nothing that was cold. Pricing on craft beers was noticeable but not on domestics. There weren't any deals but they do have hard to find crafts.

Pretty good liquor store not far off Erie Boulevard and just down from BJ's Wholesale. Plenty of…read morefree lot parking out front. Overall, they definitely have all the major bases covered and they also have a number of bourbon store picks if that's your thing. Prices are fine and are in line with basically other liquor stores. It's not a small store. It's big. It's not a tiny little corner spot or strip shopping center spot. Unless you're looking for something super rare or allocated, they'll most likely have it. They also have an online store with various specials on basic big brand names that you've likely heard of.

Placed an order for a specialty item that was in stock on uber eats. Order was accepted and…read moreshopping was completed. When it arrived it was a different item - I called the store and the person on the phone was dismissive, didn't apologize, told me they haven't had the item in stock for 2 years, and placed the blame on uber for showing the item wrong vs. apologizing and taking accountability. They then made the sweetest driver bring the item all the way back to the store. Incredibly poor customer service and huge disappointment. Was told I would get a refund then charged me a fee for the return.

The wine house has an excellent selection of wines and high end spirits at reasonable prices…read more During our visit we had a wonderful conversation with the friendly and knowledgeable staff.

Must to local business. Hand picked selection from very knowledgeable owner. Very friendly staff.read more