I had the xfinity wifi pass for the last year and half paying only $10 per month for internet. It…read morewas a good thing, cheap and the internet wasn't great but wasn't terrible. Occasionally it would stop working for a few days but then would start again. Finally this week I got frustrated when my wifi pass wouldn't work so I had no internet at home. I could only use the data on my cellphone which was really slow. I ended up signing up for a prepaid plan which was $30 per month but I couldn't get anybody to send a technician to my apartment to install a coaxial outlet because I don't have one. Eventually I got frustrated with xfinity and I signed up for T mobile internet. The t mobile internet has been great, although it is $65 / month so it's more expensive. Now my next battle is trying to cancel xfinity which has been a huge challenge. There is no button to cancel on their app or their website so next I'm going to try going to the store and hopefully I can stop the autopay for xfinity wifi pass and the prepaid too. Hopefully I can cancel my comcast because it's a $40 / month total that isn't giving me any internet at all.

There is a reason they are the most hated internet company. I was paying 400Mbps then they lowered…read moreit to 200 and charge overage fees. I went to the website and they won't let me change the plans. The scam is to chat with the agent so they can add stuff to your plan and charge you additional fees. $39 to change plans and they Offer you "deals" that will triple the price after 1 year. I have plans to change providers after we move. These people are scumbags.

I recently had Dish tv come to my house to extend a cable during remodel. I would like to give…read moreshout out to Ivan for doing an excellent job. Thanks

There are so many bad things to say about Dish TV. Local ABC channel KGO would cut out every day. I…read morewas told by Dish that it was KGO's fault. No credit. No resolution. Every few months I would get a very high bill and call them to ask why. I'd be told one or other promotion had ended and I had to pay the new amount. If I didn't want to pay that amount the following month, I needed to commit to them for another year, or two. Depended on how they felt that day I guess. I finally got fed up after 9 years and cancelled. They are now trying to bill me for days after I asked to cancel, plus the cost of a box to return their equipment. Of course I am stuck with the dish on my house. They won't take it. Avoid.

Referred me to someone who might be able to fix my turntable…read more Referred me to someone who might be able to fix my turntable.

Great experience. Came out today and put all my wiring inside the walls. It looks so much nicer…read morenow and my TV is much clearer with decent connections Very happy...and I got a referral for a handyman that I needed

They are attentive and professional. Remo is incredibly prompt in contacting you to make sure they…read moreunderstand your needs and to ensure everything is done correctly. I've had them install StarLink at 2 separate locations including once with a 2nd specific audiophile connection. Both times were seamless. I also contacted Remo after a storm affected our connection. He got back to me within an hour to troubleshoot the problem. An easy 5 stars. -PM

Outstanding Service!…read more I can't say enough good things about Rhemo. He went far beyond what I expected from an installer. After discovering my Starlink system had been activated under the wrong service plan, he took ownership of the problem instead of simply saying it was a Starlink issue. He documented everything, submitted a detailed support ticket, and continued working through the process until Starlink corrected my account. I trusted Rhemo enough to give him access to my Starlink account and simply told him, "Make it happen." He accepted that responsibility without hesitation--and he delivered. Because of his persistence and professionalism, my internet was up and running correctly within 24 hours. He was knowledgeable, patient, and genuinely cared about making sure I had a working system before considering the job complete. In today's world, it's refreshing to meet someone who takes ownership of a problem and sees it through until it's resolved. Rhemo exemplifies that kind of integrity, professionalism, and commitment to his customers. If you're looking for someone who stands behind his work, takes pride in his craftsmanship, and genuinely looks out for his customers, I highly recommend Rhemo. He doesn't just complete the installation--he owns the outcome. Thank you, Rhemo, for turning a frustrating experience into a positive one!

Arden installed a roof antenna and ran new cables to the television. Arden is professional, polite…read moreand timely. He did a clean job and navigated blown insulation. He labeled everything. His bid was competitive. Overall, very pleasant to work with.

I used another installer for my first Starlink system, but when I upgraded to the new system, I…read morecalled Arden and I'm glad I did. Why? Simple. Super service, fair price and excellent installation. They'll get my business in the future.

Humberto Romero provided excellent service during my WiFi installation from start to finish. He…read morearrived on time, was professional, and immediately put me at ease by clearly explaining what he was going to do in a simple, easy-to-understand way. Throughout the installation, he worked efficiently while still making sure everything was set up correctly and optimized for my home. He was patient in answering my questions and made sure I understood how to use and manage my new WiFi before he left. What really stood out was his customer service-friendly, respectful, and genuinely focused on making sure everything worked perfectly. He was also very kind and friendly with my cats, which I really appreciated and made the whole experience even more comfortable. I truly appreciate the smooth experience and would absolutely recommend Humberto Romero to anyone needing a reliable and knowledgeable field service technician.

My transactions with Sonic have resolved since 2017. I remember there were a lot of issues since I…read morewas the first person in my building and they had to rewire and configure everything. The speeds are some of the highest with fiber optic. It is true that I can reach a real local person within minutes. All pluses so I have stayed.

My Lenovo laptop went kaput and I was looking for a place to repair it. I remembered Click Away and…read morerealized they have a location on Winchester at Latimer so I called them. The professional representative was eager to help with anything and ensured a free diagnostic.. I totally understand the need to charge for more in depth diagnostics. I am appreciative for your honesty. I hope it won't be a major fix but if it is I am prepared for the outcome and trust your knowledge and recommendations. I used you in the past but the location on McGlincy was out of the way. Now I am happy you are in the Downtown Campbell area . I will be happy to update my review after the diagnostic and even if I don't have it repaired I will work with you and hope to find a good laptop with all my specifications. Remember you should always have a phone number of a reputable repair shop that has remote service available. Patrick called me and said it would be $200 for advanced diagnostics and he suggested to go along with it rather than buying a new laptop. This is always a good question to ask is it worth fixing?

My Nintendo Pro Controller NFC reader (for amiibo) stopped working and Nintendo basically told me…read morethey wouldn't fix it. I really do not want to treat electronics like they are disposable so I searched for a local repair on yelp and found ClickAway. Pros: They responded to my query right away (I sent my request after close and they got back to me asap the following day) They were polite and professional and asked me to bring it in for a free diagnostic so they could see exactly what it needed and if they could fix it. They had a 24 hour turn around, which they stuck to. Cons: They were not able to fix it, because Nintendo just isn't making the part available. (not taking a star off for that, cause that's on Nintendo) The ADA spot in the lot is on the the opposite side of the building from the entrance, The only reason I am not taking a star off for that is the way the closest spots are aligned in a steep stagger, it still leaves room to wrangle mobility aids in and out of the vehicle. It would be nice if one of them was reserved for ADA, because the building is long and the walk from the ADA spot to the front door is a bit of a haul if you are walker-ing or walking with a cane. Over all the crew was really professional and helpful, and I plan on taking my other tech issues to them in the future. HIGHLY recommend them. One tip though, Google Maps is not giving accurate instructions (at the time of this review) on how to get to them. They are going to try and make you make the world's dumbest u-turn, so for reference, it's across latimer from the KFC on winchester, and the lot entrance is to the left of the building as you face it from winchester, it's small and easy to miss, so be careful.

I have been with Charter Internet in Morgan Hill for ten year and took a chance to switched over to…read moreFrontier Fiber. I was somewhat hesitant because Charter internet was flawless and their customer service was excellent. I have used Frontier Fiber 500 mbps for 6 months, I can say Frontier Fiber internet has been flawless in vpn and internet. Speed is consistently down and up at 500 mbps. Frontier customer service is not as good as Charter. It took awhile to connect to live person, but I only called during initial setup. I do recommend Frontier Fiber in Morgan Hill as they are the primary broadband infrastructure in Morgan Hill. At the same speed, Frontier costs less than Charter. https://www.morganhill.ca.gov/1758/Broadband https://morganhilltimes.com/fiber-brings-high-speed-internet-to-south-county/ Regarding wifi speed, 500 mpbs is sufficient unless you're using latest Wifi 6E or wifi 7 or direct connect via ethernet cable to be able to connect above 400 mpbs speed.

When canceling service they don't prorate unused time. If you are 1 day into that billing they…read morewon't help you. Doesn't matter how long you're a customer or how many outages you had to sit through with no information. I spoke with a manager and they simply won't give any money back. I lost about $100 because of this.

Pros: - David was great at assessing the situation and being…read moreable to test out the doorbell I needed him to install - great communication and was able to come help me out the next day. Was on time and worked quickly. - charged a fair price that's to standard Cons: - didn't really have room for negotiation but price was fair Overall, very happy with the work and results. Would recommend!

Managed to get David on an off day. He needed to come by to see what he could really do. I was…read moreinterested to get Ethernet pulled from my basement to my wire closet. It came quickly. Measured. Realized there was no internal way to get the cable down rather had to come up the side of the house through the bedrooms. Not ideal but now I know. He was patient and knowledgeable through the process. Now let's see if I have to get starlink or frontier.

Mike came by today and gave me very valuable instructions on how to significantly improve my wi-fi…read morenetworks, and saving me money. He is obviously a very experienced telecom and networking professional. Now I know who I can go to for future needs. Thanks, Mike.

We live in the Los Gatos Mountains and used to have extremely spotty internet. Mike from Ridge…read moreWireless came out and set up antennas on our houses and barn as well as setting up mesh routers. Internet is now fast and reliable and is available everywhere on our property. He is a pleasure to work with and is always available if we have questions or issues. We highly recommend Mike and Ridge Wireless.