You drive up there and there's a note on the door that tells you they only make appointments by…read morephone. So then I called and left a nice detailed message and nobody got back to me. What the heck kind of business is that? I ended up fixing the car myself.

I have used Turn 9 Automotive anytime. My Honda needed work. They've always done an excellent work…read moreat a very fair price. Great communication with them as well.

Took our Jeep to Mike's to have the thermostat checked and ended up needing to be replaced. I…read more couldn't be happier with the experience. The work was completed promptly, the pricing was fair. It's nice to find an honest and reliable shop--I'll definitely be back for future maintenance and repairs.

Had a coolant leak in my 2018 GMC Sierra 1500. Took to Mike's for a diagnosis. Had good comms…read morebefore, during and after the work. There was a hoke in the plastic radiator these trucks have. Mike's provided an accurate and I think fair estimate for the repair and promptly completed the work. Good- Been two days now and no more coolant leaks. Questionable- When I picked the truck up at Mike's I noticed a clicking noise soon after starting the engine. I went back into the office but it went away before Mike and I got back out to the truck. I have noticed that same new noise once more since I got the truck home. If it persists I plan to take it back in.

Got a lot of work done here and Melvin was the service advisor. He was very helpful and prices…read morewere reasonable, so we are planning on returning.

I brought my car in because the convertible top would not close. The shop had my vehicle for over a…read moremonth and called me twice saying it was ready for pickup, but both times the issue was not fixed. After the second failed pickup, I was told that two clips were broken and that I would need to pay an additional $1,100. There was no way for me to know whether these clips were already broken or were damaged while the car was in their care, but I felt stuck and approved the repair. When I finally picked up my car, I discovered three scratches on the trunk that went all the way down to bare metal. I know this damage was not there when I brought the car in. When I pointed it out, the employee became defensive and claimed the damage was pre-existing, saying they take photos of all vehicles on intake. When I asked to see the photos, I was then told they "forgot" to take them. Between the long delay, repeated failed repairs, unexpected additional charges, and damage to my vehicle with no accountability, I feel I was treated unfairly and unprofessionally. I now have to address the paint damage myself before it begins to rust. Unfortunately, I cannot recommend this shop.

I'm giving them a four out of four stars. Why? I'll admit, I didn't have an appointment for my car,…read morebut showed up right when they opened. To my surprise there were several other customers there. A mechanic mentioned when I checked in that the manager hadn't showed up yet, and they couldn't put me in the system until someone came in to check me in. First rule of being a customer, realize that things happen and pointing fingers doesn't help. If you can't stay, leave or go somewhere else. If you can stay, be patient, so that's what I did. A gentleman from another store showed up, was pleasant with each waiting customer and he had to wait until someone else came in, so he could get signed into the computer. After about 30 minutes of waiting, he was able to log into the computer and get me in the system. He said it would take about an hour/hour and a half to get my oil change done. So I left my keys, and walked to a coffee shop nearby. About an hour later I got a call and he said my car would be done in about 20 minutes. He also mentioned I needed new tires and there was actual cable showing through my tires (yikes). I asked him to provide me with a quote for new tires. When I left the coffee shop about 20 minutes later, my car was ready to go. The guy gave me a quote and I let him know I'd look into getting new tires. I never felt like they were trying to sell me on something I didn't need, I felt like their prices were fair, and the staff was friendly.

Service has been fine up until today, gone a couple times…read more Writing this to help anyone else out with this location in particular: Assumed a tire rotation was the same price as last appointments, and the other locations as well (9.99 across the board) but turns out it's "conditional" here and not the case. Charged $39.99 instead without knowledge of that. They said here it's only an "add on price" of 9.99. it's interesting because every other RPM locations in the area unanimously agreed that 9.99 is the tire rotation price regardless of the appointment, but if you bought tires there it's an even better deal. Apparently not the case here. They continued to mention that "they are the busiest store" and maybe the other stores just need to drum up business - despite the other stores having more + better reviews. I'm open to deleting this if they make it right but otherwise I'll probably avoid in the future.

Honest, knowledgeable and informative. Fair pricing. Not like a normal repair shop and certainly…read morenot like a Dealership.

Started going hear about a year ago. They fixed up my Chevy trailblazer by Repairing the AC and…read moreinstalled new shocks on the rear. I thought the price was fair. Returned to fix a fuel line leak. Once again the price was fair. As a business owner myself, I highly recommend Lamonds Auto.

After speaking with the owner, he helped resolved my issue. Very positive and polite experienceread more

Great boutique auto mechanics that can do everything - they took my vehicle in last minute and…read moresolved my issues within a few hours. So happy I found them and will bring all my vehicles to them as well!

Jens did a great job getting our 13yr old GL450 back on the road, another local shop tried to…read morecharge us for several unnecessary repairs, and they actually broke a coolant line and said nothing about it until the car overheated. I will never go to anyone else for Mercedes service. Jens saved us a lot of time and money. Thank you Jen's

Looking locally for an expert mechanic familiar with Mercedes. Based on reviews, took my vehicle to…read moreLorenzen. Owner diagnosed problem and indicated that it could take several days. Mr. Lorenzen had my car for more than three weeks! I was without transportation for more than a week. I ended up renting a vehicle for two weeks ($800 plus!). Finally was able to retrieve my car. They did not charge me because they were too busy to work on my car! Mercedes of Daytona finally repaired my car! Unbelievable, don't make commitment you can't keep!

Just have to laugh. They asked I contact them. Did that and crickets. Only posted that to counter…read morethe one star to make it look like they wanted to resolve. Again, $1200 and ac was same as when I brought in and another shop said actuator put in wrong plus said several areas were "bent up" like they tried to bend a pc out then back again. The other shop helped on cost. If it's tires sure this place is fine I assume but do not allow them to do anything else. I won't even let them change my oil cause the way I see it they have $1200 of my money and they messed up vehicle worse than it was. We moved all 3 vehicles to another place. They could return my $1200 and I still would never go back and I got 3 years of receipts of money spent there. So really no need to contact me back anyway as no way they save any future business.

Did a great job but someone forgot to put my appointment in for 430 I had to wait a little longer…read morebut they still got it done