Just had a fantastic experience with Gary from Loyear - he came out to check my concerns with mold…read morein my basement. Very knowledgable. Did not try to upsell me on anything. He was very honest, polite and thorough. He let me know any priority concerns or not. It was such a great experience and put me at ease working with him, highly recommended to deal with Gary.

I'll start by saying Loyear never actually did any work for me - which is, in a strange way,…read moreexactly why I recommend them. Shortly after moving into our new place, we noticed an area of water damage in the wall and flooring from a leaking drain pipe, which the previous owners had covered with furniture during our inspection. We had the leak itself fixed by Tonka Plumbing, and requested an estimate from Loyear for the remediation work. When Gary showed up, he had a mask, booties, everything you'd expect in 2020. He listened to what our issues were, inspected the damage, pulled out his cool infrared gadget, and gave us his estimate. The surprise came when he then told us that - as much as no business likes to turn down business - our issue was one we could probably handle ourselves. Instead of simply taking our money, he suggested that we give it a go, and call him back if the issue turned out to be larger than we were comfortable handling on our own. So there you have it. 5-star review for a company I never actually hired -specifically because of an estimator's honesty and frankness. Will 100% call them in the future for any water damage/remediation work I need.

Our water heater sprung a leak and water was soaking the carpet, baseboards and sheetrock. Called…read moreDone Right and John came out within the hour. He walked us thru the process, did an exceptional and thorough job of identifying all the damage He set up the fans and was a pleasure to have in our home ro help us during a stressful time. We cannot recommend Done Right Restoration high enough. If you are so unfortunate to have your home damaged by water, look no further than this company.

Jon at Done Right was extremely responsive and helpful during our recent water mitigation issue. We…read morehad some water in the basement and I called after carpets hadn't dried 1 week later. Jon was out a couple hours later with equipment to address the issue right away! He was also very clear and proactive with communication, which was extremely valuable in a situation where the damage was more significant than expected. I highly recommend Done Right for quality service at a reasonable price.

They were prompt every time I called to pick up the phone, and are prompt to arrive. I recommend.read more

Carl and LJ were top notch professionals. They visited our home to assess some possible water…read moredamage and were not only thorough and knowledgeable but also very patient, kind and considerate. We have a newborn in the home and they were sensitive to our needs and new parents dealing with a possibly enormous home issue. They explained what was happening in our home to the best of their ability which have us peace of mind. They took care to make as little a mess as possible but thoroughly cleaned what mess was made during their visits. We greatly appreciated their knowledge and expertise. They made us feel confident that they were giving us the best possible suggested solutions to our issue and when they left, we had a solid plan in place for the appropriate repairs for our home. No beating around the bush. Clear communication. Friendly and professional service. These guys were great.

Rarely in my experience of owning homes and rental properties have I seen a crew of men take on…read moresuch a difficult (Structural Damage) project like ours with such skill and professionalism! Roman the Project Manager was punctual and clearly explained what would be necessary to complete this project. His crew were on time, tidy and in good spirits. We were so impressed on the quality of work on the first project that we have hired them to work on a second project involving a claim with our insurance company! Roman was happy to meet with the Claim's Handler even on short notice. Needless to say, I would highly recommend A to Z Remodelers and Builders.

The quality of their work is outstanding- meticulous installation. They also have high quality…read morerecommendations for materials, as needed. If you want any adjustments done, they are done. Once you are provided a quote, that is what you pay (unless you add on and then that pricing is provided and stuck to as well.) The team is courteous & incredibly neat. If any subcontracting is required, they handle it start to finish and those teams are meticulous as well. Response time to questions is low, almost immediate. I am extremely happy with the results. I have had this company completely remodel my kitchen (to include wall removal, new cabinets, new countertops, new flooring) and extend my roofline, put on new shingles and new siding. Will use again. Highly recommend.

On time, great service, fixed the problem at a good price! This was an emergency Sunday service…read moreand the serviced within 1 hour and it was great. Thank you!

If you need plumbing in an emergency, look no farther. An outside faucet broke open on Memorial…read moreDay afternoon, producing water running down our basement wall. I attempted to contact about six different plumbers. Roto Rooter accommodated me right away, while the other plumbers were not available or did not respond to my attempts to contact them. We arranged a visit from 10 to 2 pm the next day. I signed up for the app and found my visit registered there along with a small cash discount coupon, which I used. The next morning, I received a call offering even earlier service, but I failed to answer and so missed that opportunity. Then mid-morning I received a free visit from their water cleanup person, who explained the nature of my spill and how to dry out the carpet. He did not try to sell me anything or charge for his visit and provided much useful information. At 2 pm, Roto Rooter called and said my plumber would arrive soon. Andrew arrived at 2:30 pm, quickly diagnosed the problem, created a permanent solution and offered good advice on avoiding future problems. I will indeed follow his good advice. In short, no other plumber came within miles of Roto Rooter in responsiveness, helpfulness and providing a permanent solution to the problem. Five stars indeed!

I just moved to Minneapolis and found Steam Master through Yelp. I'm glad I did! I was very…read moreimpressed and happy with their upholstery cleaning. They gave me the cheapest quote and had the earliest availability. Matt and Mark were a great team with over 40 years of upholstery/carpet cleaning experience. I appreciated that they went through each piece of furniture with me and explained which pieces would cost more than what I was quoted (and why) and confirmed whether I still wanted those pieces to be cleaned. They don't work on commission, so they didn't care how many pieces I got cleaned and as a result, there was no pressure. The morning of my appointment they asked if they could come earlier, but unfortunately I was running late myself! Despite this timing issue, they didn't complain or make a big stink about it. Really happy with the outcome and will be sure to use them again.

Like most of the carpet cleaning industry. Steam Master suffers from some common shortcommings…read more 1. What comes out of their "machine's" nozzle is not steam, In fact the "steam" used at my home was barely warm water. (Steam is a hot vapor and should not "squirt".) 2. Carpet cleaners have ambiguously names "special" processes and "tools" that they use to differentiate themselves. Steam Magic offered a "special" that included some "magic" process that would help get out stains. They called it "Product" -- yes literally. I tend to watch out when any sales oriented businessman offers me something called "product" (common with auto detailers). Smelled like citrus cleaner. 3. Had them do a large amount of carpet and a bathroom with tile and tile shower. The carpet looked a bit revitalized when wet and has now returned to normal. The grout between the bathroom tiles was much cleaner where I did a test area with a brush (to see if it could come clean -- my area looks good!). I also tested doing the shower grout with a bush to see if it could come clean, My areas looked great, the rest of the shower looks OK but there is a total of 2 feet of grout missing that I will have to repair. I winced as they claimed they used a "higher pressure" on their nozzles for tile, and that fear was realized. 4. They worked hard but seemed in a hurry to leave. 5. Corners left dirty here and there. This diatribe is mosly a criticism of the entire carpet industry. My experience is that any vendor I have tried performed their process and did no more. Steam Master is just one of the bunch.