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    Carroll GMC

    2.8 (42 reviews)
    Closed 8:30 am - 7:00 pm

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    Jon R.

    Worst customer service I have dealt with in my entire life! The general sales manager Jason C. at the Venice, FL location was a completely incompetent human. Didn't take time to listen to anything except his next breath so he could talk over me. - After having my vehicle for over 7 months Carroll Buick had the nerve to charge me for their mistakes , time and lack of ambition after they lied about saying it was all their fault and there would be no charge for the damage my car had while on their property!! I will never go back there and will recommend anyone thinking about going to any of their locations in Venice, Deland, or their new location Orlando to do the same! (Doug and his main guy in the Bodyshop were both )

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    Review Highlights - Carroll GMC

    My salesman Mike and the sales manager Monte took great care of me through it and made it a good experience.

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    Plattners Automotive Superstore

    Plattners Automotive Superstore

    2.1
    (21 reviews)

    Plattner has no concern for the people of Venice, I wouldn't expect them to treat their customers…read moreany better. Their lot is at a very dangerous intersection of Bypass 41 and Gulf Soast Bulavard. There is a curv in the highway there and visibility was very limited. Ronald Foxworthy Park is on Guf Coast Blvd. To make matters much worse Plattner is parking vehicles for sale as close as they can to the highway. They are off the parking lot and into the grass right next to the sidewalk. I have asked the foreieners in the office to move them back, I have called the Sherriffs out several times. I won't even try to pull out there I have to go north and make a U- turn. There has been at least one accident there already, I'm sure there will be more, perhaps a lawsuit will convince them they are creating a very hazardous condition.

    I went to Plattner's Superstore in Venice on 1/12/26 to look at a car advertised on Carfax, a Kia…read moreRio offered for $4584. Of note, I am a cash buyer. When I arrived, I told the salesman (I don't think he ever told me his name) what I was there for. We went into the office, where another man was in the back on the phone. The salesman that I was working with shouted back for him to get off the personal call and answer the business line that was ringing, then proceeded to talk poorly about the caller (I guess he recognized the number). After the person in the back hung up with the caller, he then shouted to the front where I sat with the salesman that he was going to "take a s@#t). The icing on the cake was that the salesman then proceeded to inform me that the car that was advertised for $4584 would be over $7800 out the door (including tax, tags and dealer fees). I hadn't even looked at the car!! I politely declined and went about my day.

    Carroll GMC - car_dealers - Updated June 2026

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