Julian and team did a great job taking care of some deferred maintenance on my new-to-me 2009…read moreCayman. The work was done quickly and my interactions instilled confidence in the quality of work being done. Their quote for the 40k service was $400 less than another indie shop as well. Will gladly be taking my car back for any and all future services!

These folks are the best. Fair, honest, and really know their cars. My Cayenne was well cared for…read moreby these folks.

My car needed service to fix the grab handle. The team went above and beyond to facilitate this…read more They were able to look at it when I was there with my daughter having her car serviced so they could order the parts in advance limiting the time they would need to keep the vehicle. Steven was phenomenal, his level of customer service e exceeded my expectations! He arranged for someone to not only pick up my car but also for someone to deliver it back when it was done. This was extremely helpful as I am a senior and don't like to drive long distances without my daughter and by them transporting for me it allowed for my daughter to not to have to take time off work. Thank you, Steven and Land Rover Marin for continuing to be the best car buying experience I've had!!

Just visited Land Rover Marin. Alex was very helpful and friendly! Thank you guys for the great…read moreservice!

I brought my 2006 volvo xc70 in or repair, in April 2026, they had to remove the center console to…read moreadjust the shifter linkage. They broke a piece of the trim and lost a screw that holds on a grab rail, and charged almost 1300 . Maybe took them 2 hours to damage my car, i would never go there again!

I've used this shop before and had a great experience with John, he even charged me less than…read morequoted, which was wonderful. That's why I came back. This time, both a friend of mine and I separately requested and received over the phone a quote for the 40k/Service B5 Mercedes service. We were both quoted $500-something by John. When I arrived, Paul, the owner, handed me an invoice for double that price. When I raised my concern respectfully, Paul did not take accountability once. Instead, he suggested it was a language barrier (maybe because I have an accent) and he kept repeating that we had asked for the wrong service, which is simply not true. Both my friend and I had been very specific on the phone when requesting the quote: Service B5, 40k miles. Quoting one price over the phone and charging another in person is bad business. Gaslighting and refusing to take any accountability, without apologizing once for the confusion, when a customer raises a concern is worse and frankly speaking, makes me feel like this was an intentional "bait and switch". Had I known the invoice would be that high, I would have taken my car to the dealership rather than give my business to an owner who deflected and lied to my face. I won't be back, and I can't recommend a business that treats customers this way. The work itself was fine. The customer relationship was not.

I saw a Lexus RX 350 F sport online and called to make an appointment to see it the next day. My…read moreappointment was at 10:00, and both Ray (the salesman) and I were running late due to bad weather. Ray called to let me know he was behind, which I really appreciated--it showed he was considerate of my time. The transaction itself went extremely smoothly. After bringing the car home, I noticed a nick in the windshield. I called them, and Omid (salesman/finance guy/owner) told me to bring it back the next day. He had someone there to fix it just like he promised. They also gave me great advice about the extended warranty without being pushy at all. Honestly, they didn't have that typical "used car dealership" feel--they were straightforward, professional, and treated me more like a friend than a customer. I would 100% recommend this place. Their inventory is high-end, and the customer service is great

I recently bought a pre-owned 2024 Hybrid Toyota RAV4 in excellent condition from Marin Imports and…read morehave nothing but good things to say about Omid and his team! They were knowledgeable, fair, and left me feeling very informed and comfortable with my purchase. Plus they had a great inventory of cars of varying price points to choose from. Would definitely recommend buying a car from them!

From the greeter to the general manager and all points in between, Toyota Marin is SUPERLATIVE!…read more I've been through two sales events with Chris Lockwood and Samuel Robinson who really work hard to get you what you need. Other car dealers are more concerned with what they need and how to get it out of you. Toyota Marin is exactly, and happily, the opposite. New, used, buying or selling this dealership is top of the heap and I would never go anywhere else.

I paid $329 for a diagnostic due to hearing a clicking noise to the front of my car, wheels…read more Toyota did sent me a 5 sec video of my hood open. Nothing was done to my car. I finally went to a real mechanic "Stress-Free Auto Care." The mechanic went on a drive with me, and heard the noise. He said it was the wheels. He took the hubcaps off and we went on another drive. No noise. This is what I asked Marin Toyota to do, drive down a quiet street. The mechanic didn't do that. Routine services, I'll go to another Toyota, but never Marin Toyota, again. Their Service Department used to be so good that I drove from San Francisco just to have services with them. Attached is the invoice to prove I had to visit a mechanic outside of Toyota Marin to get an appropriate fix. This was an easy fix, which if the Toyota Marin mechanic performed a simple drive of the vehicle, would have figured out the same problem.

Josh the new guy is amazing, great customer service, very well communication. Respectful young man.read more

I went to the Porsche Dealership and I was quoted a couple thousand dollars more than HLM to have…read moremy Clutch and IMS bearing replaced on my 996 Porsche 911. They even changed my oil. Owner knows Porsche's very well as he has owned a few himself. If you are looking for a great mechanic shop I highly recommend HLM. Thank you Kohn.

My experience at Askim's yesterday was exemplary continue to be a customer for many years. My…read moreradiator hose burst in the morning and by the time I was able to get the the shop, Jim had already gone and picked up the replacement hose. Most people would have just replaced the hose and sent me on my way but Jim was determined to find out why this would happen as it is not a common occurrence. He seemed to take it very personally and of time until he finally got to the cause which was a stuck thermostat that he said he had never seen all the years he's worked on . It took a while for him to but he went the extra mile to find the cars and fix it and only charge me for the parts. Askim's auto Works displays qualities that are rare in businesses these days: competence, efficiency, and ethics.

I brought my Outback that approaches 100,000 miles to Jim for service…read more Everything that I could verify was done badly or not done at all. Details: He flushed the radiator, but the coolant reservoir was completely empty the next day. He overfilled the engine oil. He didn't check the PCV valve. I swapped it the next day, and the valve was completely clogged. This $20 easily replaceable part can cause a lot of trouble to your engine and should have been checked during the service. Jim didn't mention it and didn't check it. He didn't flush brake fluid. When I asked him why, he said, "it's a waste of money". I measured water content in break fluid and it was in the red. I took it to a different mechanic, they said break fluid was dirty and in need of immediate replacement. The rear break pads were gone. Breaks were listed on Jim's invoice as checked. I had to swap them at the other mechanic. So everything that I could check didn't check out. Use at your own risk.

I had an amazing experience at the Mercedes-Benz dealership! Purchasing a car with my father was…read moreeverything I imagined and expected it to be, and even more. From start to finish, we received exceptional customer service and felt truly taken care of. A special thank you to Alvaro, our salesman, for being so helpful, professional, and patient throughout the entire process. He made the experience enjoyable and stress-free, and I truly appreciate all of his help. I also want to thank Michael Peter, the Finance Manager, for his professionalism and excellent assistance. I highly recommend Alvaro to anyone looking to purchase a Mercedes-Benz. He went above and beyond to make this experience a memorable one for my father and me. We couldn't have asked for a better experience!

I rarely leave negative reviews, but our experience with Mercedes-Benz of Marin was incredibly…read moredisappointing. We found a vehicle we were very interested in and scheduled an appointment with Crystal to see it. We drove all the way from Roseville, California--about 2 1/2 hours. To make sure everything was still on track, we called again about 30 minutes before arriving. Crystal assured us that everything was good to go and that she would show us the vehicle when we got there. When we arrived, we called and texted Crystal several times, but she never answered. Instead, we were helped by Alvaro, who said he would go get the keys. A few minutes later, he returned and told us the car had been sold just 30 minutes earlier--while we were driving there. When we asked how that could happen after we had confirmed our appointment shortly before arriving, he simply said it had been sold to an out-of-state buyer. What makes this even more frustrating is that the vehicle is still listed on their website and other online listings. Even more concerning, the same day we called to schedule our appointment, the asking price on the vehicle increased by $10,000 immediately after our conversation. After reading previous reviews, I wanted to give this dealership the benefit of the doubt. Unfortunately, our experience was nearly identical to many of the negative reviews others have shared. Driving five hours round trip only to find out the vehicle was no longer available--and receiving virtually no communication or apology--is unacceptable.