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    Cars Dawydiak Marin

    5.0 (7 reviews)
    Closed • Closed

    Services - Cars Dawydiak Marin

    Auto brake repair

    Auto transmission repair

    Oil changes

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    Mill Valley Auto Service

    Mill Valley Auto Service

    (86 reviews)

    I had a scheduled appointment for a wheel alignment and arrived at the agreed time. When I got…read morethere, I was told that I would have to wait approximately another hour despite having an appointment. What made the experience much worse was the way I was treated afterward. The person at the shop approached me and started criticizing the way I had driven into the area, telling me that I was driving fast "like a police officer." I told him that if he believed I had actually done something wrong, he was welcome to write me a ticket. Instead of handling the situation professionally, he then told me not to come back to his shop. I came here as a paying customer, on time for an appointment, expecting a simple wheel alignment. I did not expect to have my scheduled time disregarded, then be confronted and ultimately told not to return. Regardless of the quality of the mechanical work, this was an extremely unprofessional and disrespectful customer-service experience. I would not recommend this business based on the way I was treated. If the lift was inoperable, the professional thing to do would have been to notify customers with scheduled appointments before they drove to the shop. A simple call or text would have saved everyone time. Customers' time matters too -- time is money. I have attached screenshots because the business owner keeps changing his public responses and his version of what happened. In his first response, he apologized for the inconvenience caused by an inoperable vehicle lift. In his later response, he claimed that I did not have an appointment at all. His description of the driving incident has also changed and become increasingly serious with each response. I am not going to argue about these accusations. I am simply attaching screenshots of the owner's own responses so that anyone reading this review can see how his statements have changed and draw their own conclusions.

    Very professional service! I went for an oil change, and Elias was communicative letting me know…read moreexactly what the service would include, as well as when it will be ready. I'll definitely be using their services again.

    A & A Automotive Corporation - ollie our shop dog

    A & A Automotive Corporation

    (41 reviews)

    Buyer beware. I…read morebrought my Volvo in for a timing belt replacement quoted at approximately $1,500. The next day, the shop informed me that they had damaged my vehicle in an accident involving a lift and would need to send it to a body shop for repairs. What should have been a routine service turned into several additional days without my car. The damage was ultimately repaired, but I received no loaner vehicle, no rental reimbursement, no discount, and no service recovery of any kind for the inconvenience caused by the shop's mistake. When I finally picked up the vehicle, I was presented with a bill that was more than $500 higher than the original quote. When we questioned the increase, we were told additional work had been performed. However, no one had contacted us for approval before completing the alleged work. After we pointed out that we had never authorized the additional charges, the extra amount was removed from the bill. Accidents happen. What disappointed me was the way the situation was handled afterward. Damaging a customer's vehicle is bad enough. Providing no compensation for the delay and then attempting to charge for unapproved work turned a mistake into a trust issue. Needless to say, we won't be returning.

    Sadly this legacy Auto Repair firm has seen the Manager labeling my BMW 740i ('97) a dinosaur not…read moreworth maintaining, yet it's a classic I've spent well over $10500 to keep on the road; it's a diamond n the rough & everyone who's seen the immaculate condition I keep it in are surprised @ the poor service I've experienced. They keep charging well above market prices a to do little to persuade me they're competent! Grossly overcharge for parts; mislead on sourcing parts & simply can't be trusted I'm sad to say. I prefer to not be negative toward any business & A&A Automotive is no exception but they've crossed the line! Stay clear unless you're clear about the work required & tge associated costs.

    Cars Dawydiak Marin - car_dealers - Updated September 2026

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