I saw a Lexus RX 350 F sport online and called to make an appointment to see it the next day. My appointment was at 10:00, and both Ray (the salesman) and I were running late due to bad weather. Ray called to let me know he was behind, which I really appreciated--it showed he was considerate of my time. The transaction itself went extremely smoothly. After bringing the car home, I noticed a nick in the windshield. I called them, and Omid (salesman/finance guy/owner) told me to bring it back the next day. He had someone there to fix it just like he promised. They also gave me great advice about the extended warranty without being pushy at all. Honestly, they didn't have that typical "used car dealership" feel--they were straightforward, professional, and treated me more like a friend than a customer. I would 100% recommend this place. Their inventory is high-end, and the customer service is great read more

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I would give zero there was the optio. They sold be a complete POS car that has had nothing but issues! Don is a liar and and very sneaky/sketchy. i would not trust or buy from this dealership. read more

My mom and I came into Marin Imports beginning of November to find a new vehicle from my old car I had prior. From start to finish Omid, Ray, and Donald were a huge help and were very patient during our car search process. Right away they had what I was looking for in the vehicles I wanted and again was very patient and informative on every vehicle that we test drove. I finally found the perfect vehicle for me thanks to Ray and Omid who was by our side the whole time! The purchasing process was easy and smooth and everything was explained very well, we left with a very good deal that we are happy with! The car was in great condition as well, little to no damage and drove perfectly with no issues along with the other cars we drove. All in all I would highly recommend coming here to get a good vehicle for a reasonable price! They took very good care of us here! read more

Marin Imports - New Car! 2023 Honda Civic Sport - Car Dealers Near Me - San Rafael, California

Omid and his team were AMAZING! If you need to buy or sell a car, I highly recommend Marin Imports. We traveled a couple of hours to purchase my car and it was well worth it. Thank you guys!!! read more

Not your usual car buying experiance. Its a good change of envoirment, The car saleman was very helpful and knowledge about the cars they have. Would buy another a car from them again. read more

omg they gave us the best deal , awesome people to work with , i love my new car loan. i'm so happy and want to thank them for an amazing deal. special thanks to Ray for being helping us out . read more

Marin Imports - would definitely buy more cars from Marin imports and recommend them to my family and friends . - Car Dealers Near Me - San Rafael, California

Marin imports is a great place to purchase a car. Mr. Don Davis, and R ay great you with a smile and professionalism. Mr Don works with you financially and the experience is positive no matter how you come in you leave happy.. Thank you again for my dream car.. read more

I purchased this beautiful Lexus NX from Marin imports last December. The car dealer that helped me name is Don Davis. He was very supportive. He's a legend in the business. We qualified for the loan in just a few minutes. Don went the extra mile what a Christmas blessing. He had the car serviced not just letting me drive it off the lot as is, but he made sure the tire pressure was taken care of and the oil & transmission was serviced. Don gave me Information that these cars transmission should be serviced every 80,000 miles to protect the transmission and the engine. The service I received was impeccable. I would recommend Marin imports, ask for Don Davis and tell him Rachael Akbar recommended him. read more

Marin Imports - Lexus 350 NX - Car Dealers Near Me - San Rafael, California

My husband and I had a great experience with Marin Imports. Ray Ray was kind enough to pick us up from the smart train and bring us to the facility. Working with Omid, on the purchase of our vehicle was a pleasure. There was no manual for our truck and Marin imports reimbursed us for the cost of the manual. After getting our vehicle home we realized how dirty it was. We brought our truck back and Omid had our car completely detailed. I truly appreciate all the extras from Omid and he's team. read more

Had a great experience buying a car here. Omid made purchasing quick,easy and simple. Very trustworthy, honest and no B.S. If you are looking for a car dealership you've come to the right place. read more

I purchased my 2019 AMG and 2017 GLK Mercedes from Marin Imports & will not do business anywhere else. This is my forever spot to buy & recommend everyone I know to purchase your vehicles. Blessed with the Best from great car knowledge to meeting my financing. A family feel atmosphere. Don, Ray, & & Omid exceeded all expectations in my 4-wheel new family addition. THANK YOU!!!! read more

I had the best experience with this team went in on a Sunday at 530 and 1 hour signed a contract for the car this a second car that i want for commuting but I wanted high end and I had been looking for over a year they got me the rate I wanted and the pricing I wanted and the monthly payments where I needed them to be!! Oh and to top off am already outstanding experience, they delivered the car to my house!!! 10/10 read more

I'm a first time mom and it was time for me to upgrade my mom mobile. I purchased a Cadillac from the guys here at Marin Imports and I had to come on here and write a review because they made the entire process seamless. From getting me approved for a loan, to signing documents, I was in and out before baby woke up from her nap! Highly recommended and will definitely be back for another upgrade after baby number two haha. read more

PLEASE READ!! First off I would like to say I had a great experience with my new purchase and thank you to all the staff with one exclusion! Everybody I interacted with face to face personally during the buying process was awsome especially Omid for helping me get my dream car! The ONLY reason I am giving a one star review is because of Don... long story short, there was some confusion with the second key to my new car. I was told the second key was at their other dealership north state auto in Walnut Creek and the following week I'd be able to get it. I follow up the following week and was told it was a mistake. Don had told me due to this mistake on their part he would have a new second key programmed for me at their expense NO COST TO ME.. this was about a month long process of me waiting to hear back not to mention I was the one who always had to reach out to follow up and never got any my calls returned as don said .. the entire time I was overly understanding, patient, and respectful. Finally one last time reaching out to follow up Don tells me to take the car to the nearest Dodge dealership to program a new second key.. I personally had to take off work and commute an hour out of my way for this. Upon getting there I am told at the dealership it will be about 500$ total for everything for the new key to get programmed.. I call Don back and ask how payment will be handled on his end as promised. His response was to completely go back on his word and deny ever saying he would pay for it! His excuse was I misunderstood him and "at our expense" meant a dealership "discount" which absolutely makes no sense.. Dons exact words out of his mouth was " at our expense, NO COST TO YOU" Don got over on me and made me waste my time taking a full day off work and commuting an hour out of my way for nothing.. I was already recommending this place to all my friends and family before all of this happened.. this could have easily been avoided if Don would have just stuck with his word.. Again thank you to all the staff at Marin Imports for such a great experience with the exclusion of Don. I would have given a 10 star rating if it wasn't for Don lying and getting over on me. Way to pick on the little man Don hope it was worth it! read more

They called me back multiple days in a row to see if I was still interested in this car after deciding not to go through with it, and they convinced me... BUT as soon as I was out the door in my new 65,000 car I was the lowest of their priorities when it was a few simple things that were suppose to be taken care of.. none of them were. They were suppose to replace the front emblem in the Mercedes, they bought the wrong one and told me to trim it with a razor blade to get it in. I have been waiting 6 months and been told 50 times that they will order the replacement door handle plastic. They have not. They sold me a car that needs a 10,000 DOLLAR BRAKE JOB 4 months after owning it. the They worked with me very diligently to make sure I was able to finance the car so they could get paid. As soon as they get paid they don't mind shrugging you off. Thought better of these guys... highly disappointed and wish I would have somebody else my business -Chase Walpole read more

Omid & Ray made the process go smooth and work with me every step of the way. Great cars and deals! Definitely check them out!

Bought my car almost a year ago. Car runs fine but had problems in the process. Since buying the car, there has been many small issues that I didn't catch in the process. Partially my fault but also from the dealer. Brakes squeaked for many Months and later found out that the brakes weren't greased at all and warping the breaks. Car was previously wrapped and it was not properly pealed off. Missing tools for spare. Back seat and plastics were clearly taken out and not put in properly. Car had 1/4 tank of gas and asked if they can fill it up and they said no. Overall lots of small problems that I didn't like. Some my fault for not looking at the small details but still not happy with the low quality of getting the car 100%. read more

good service, great quality, awesome sales poeple, and good car seliction, family owned luxury cars

Omid I want express my full appreciation for everything he did for my mom and I today! He offered us the best car buying experience ever! He was very direct and honest, which is what you want from a car salesperson. Explained everything very clearly and gave extra information when needed or confuse. I would highly recommend this place to everyone! The service and help they provide is top tier! Thank you Omid so much for making my wish come true!!! read more

Marin Imports - My new car! - Car Dealers Near Me - San Rafael, California

We had been car shopping ALL day trying to find the right car for the right price and this was one of the last stops on our list (after 8 hours of shopping and driving 150 miles). Most of the dealers in the Bay wouldn't compromise on price for a used Honda Odyssey Touring and we were starting to think we were going to go home empty handed. We had gone to most of the big named dealers from Tracy up through San Jose, San Francisco and ended up in San Rafael. Even though the lot is small, it's definitely worth a shot. This dealer had some really nice cars! They worked with us not only on price but on even sending us headphones to go with our cars DVD player. Masood was our sales manager and he did amazing job! My husband can be a little bit of a difficult negotiator and Masood worked with him every step of the way. He was vey professional, helpful and accommodating. In the end we bought a beautiful Honda Odyssey Touring and left the dealership very happy with our purchase. We've already taken the car on a small road trip and it's runs amazing! It's the perfect car for our large family. I'd recommend this little dealership to anyone looking for vehicle. It was definitely worth the drive. read more

Marin Imports - Car Dealers Near Me - San Rafael, California

I got my car from these guys about 2 yrs ago. From start to finish these guys answered all my questions and wasted no time. My credit was pretty shot yet they managed to get me a loan. I just got my pink slip and the car still drives like a dream. I've had no issues and would highly recommend them. Their car selections are pretty legit. read more

Best dealership hands down. I used to work for the auto auction and let me tell you, car dealerships are so fucking janky and sneaky af. I've been a buyer from here going on two years. They are honest, humble, and go out of their way to make an honest deal. Highly recommended. Buy from this dealership and rest assured you will never be taken advantage of. read more

I've spent a few months looking for a very specific high performance luxury car that fits the price/mileage/feature/color ratio that I'm looking for and finally found one at Marin imports that is exactly what I'm looking for. A Mercedes Benz E63 AMG. I live four hours away and had to secure financing and essentially close most of the deal over the phone without seeing the car. I was comfortable with this because I'm VERY familiar with the vehicle and knew it was what I wanted. Everything about the transaction was smooth and the salesperson I worked with, Cole, was very helpful in answering my questions via email and text. And he went out of his way to text me dozens of extra detailed pictures that I asked for. Cole, my salesperson, wasn't working the day I was able to pick the car up and Omid, the manager, closed the sale in person when I arrived. He was a really helpful and cool cat who made the transaction really easy. Now let me explain why this is a 4 star and not 5 star review. The vehicle had black plasti dip on the rims which, for those that don't know, is like a temporary paint that lasts a long time but is then easily removable in case you'd like to return your painted item back to stock. I didn't want the plasti dip so I asked them to remove it (which can take a few hours) and they did that at no cost to me. The issue here is that once the plasti dip was removed, the dealership found out that what was under the plasti dip were rims whose finish is pretty much destroyed. 19" AMG wheels can cost upwards of 5000 dollars for 4 and although these rims were functionally perfect, they are aesthetically GARBAGE at this point. They didn't inform me of this before I made the journey to go buy the car and when I got there I was shocked and disappointed. Fortunately I already had plans to have the rims sand blasted and powder coated to a gloss black, and as long as I could convince them to cover my costs of doing this, then the deal would still go through. I spoke to Omid and after working on it for a few minutes he was able to lower the price of the car enough to cover my costs at the powder coater. So it all worked out. If they would have shown me the rims before I made the journey and we figured this out over the phone this would be a 5 star review. Over all I'm still VERY pleased with the dealership, the employees, and the car. read more

I bought my SUV from there almost a month ago and so far I am very happy. I got a great price, we did not have to bargain much, they took care of all the documents and I left with a new car for less than 2 hours. I also traded in my old car and forgot some stuff in it and they were very nice to story them back in their office so I could pick them up later. I'd definitely recommend them. read more

If there were a zero star option this business would surely be getting it from me. I had the absolute worst car buying experience here. Upon receipt of my vehicle it was absolutely filthy. Melted crayons and glitter all over the back seats and cargo area and a layer of unidentifiable grime over every inch of the interior. I was promised to be set up with a detailing appointment (and a full tank of gas) which never happened though I contacted my salesman multiple times to schedule. I moved out of state a month after purchasing the vehicle and after contacting the dealership to request compensation I was offered $100 which will certainly not cover all of the detail work which needed to be taken care of. There are scratches all over on the paint and the rear bumper was very obviously hit and scratched up a lot. I have been going back and forth with them for nearly two months and have not received the $100 check though I provided my new mailing address twice. I was also told I would be given a second key and this has not happened either...they have flat out refused to take care of that and I haven't heard from them in weeks. Bottom line is never trust a used car salesman even if he does claim to be "a man of god." read more

I gotta give this place 5 stars, the service they do for you to get you a great deal and lower interest rate for your a Vehicle is amazing, I left there Happy and The car I wanted. Thank you Again Masood and Omid I appreciate it. read more

First class lux car service. Very friendly and very easy to work a deal with. Excellent selection. Picked up a 2011 Lexus 450 Hybrid that was in mint condition, all services records in tact. I highly recommend if you are in the market for a lux import used car in great condition. Warning, if you are working with Omid or Cole, you will not leave the lot without a car read more

Totally ripped off A After a couple of months of hassles and thousands of dollars of repair that reportedly was in excellent condition., I have learned a painful expensive lesson. read more

"No matter what your credit situation, our specialists can help tailor a finance package to fit your needs. Our experience with a wide variety of financial institutions helps us provide financing for all credit levels." Please don't get fooled, if you have subprime credit, and have a bad history don't even try. Those phrase is what got me. Cole called me right away but only to make you think that he really wants to help. But the truth is if you have bad history on your credit the only thing will help you is to fix it. They don't care about you and the sales are the only thing that matters to these people. Don't hurt your credit by applying and having yet another hard inquiry on your report and thus, will bring your credit down more. Go to "self lender" and in 12 months after getting their credit builder account your credit is guaranteed to go up 100 points plus you get the money at the end of term. Now that's what caring means. read more

This review is for Omid and Cole from Marin Imports. They have been very responsive and helpful. S/o to Omid for staying after hours and waited for me to come check out the car and i live an hour away from this dealership. Omid is a very cool guy and was able to tell me all the pros and cons about the car before i went out there to test drive the car. Ive purchase the infiniti q70 from Marin Imports and im happy with it. This dealership has great cars with reasonable prices! Highly recommended!! The only con is this dealership does not provide full tank of gas. So My message to the owner or whoever in charge. It will be nice if you can provide at least half tank of gas for buyers to drive back home. Overall, i am happy with my experience and staff here provided excellent customer serivice!. read more

Yunes has made the car purchase easy and quick. He is an honest seller and not pushy at all. I would defiantly suggest this dealership. Even if they seem small, they sell a lot of cars because they have a good selection of unique cars. I couldn't be happier with my recent bmw purchase. Update: the bmw that they sold me had damage in one of the doors that they said they'd fix. They fixed and it looked fine at the time of the purchase but after a few months the paint started showing bubbles. Turns out that they painted over the paint, very dishonest people be aware. I even put a good review for them previously but apparently they cheated me. read more

The worst customer service experience I have had buying a car. Omid will talk sweet to end phone calls on a happy note, but dodge communication afterwards. He WILL NOT follow up with you, and wait to see how far you will go to press him for a response. Word of advice: Get everything in writing with these guys. Any informal agreement you make will likely be a pain in the a** to deal with otherwise. read more

We brought a Porsche from here and took it in for service at a dealership in Livermore. We had issues right of the bat with the service regarding a warranty. We naturally called omid, and let me say that in all my years of dealing with vehicle sales, I have never in my life met someone who was helpful in resolving the issue. There are too many people in life that have a kind and caring soul, and he is one of the few that does. I have no idea what words to use to say thank you to him. I am speechless. Omid doesn't have to do anything for us, but he did. We need more people like this in the world and this dealership should feel blessed to have him. I would definitely come back. My car buying experience was flawless also!!! read more

Im amazed myself Im writing a great review for purchasing a car. Seriously the best experience we have ever had ( and we've purchased a few cars in our life) AND my husband works for big dealership!! It was easy, quick and kinda fun. Omid and Cole we're awesome to work with and talk with. We will hopefully be purchasing another car from them in the future. As for now our new car we've only had for a week but so far so good. I highly recommend this business. OH and I was not asked or coached to right this review like Mr. Danny C mentions. Since I am in the car industry and have purchased a new car at one point that it was a lemon. Some of your concern should be addressed with the actual car maker as Marin Imports does not build the cars. Get a warranty. The newer cars have a lot more fancy things on them which = a lot more things to go wrong =/ It sucks. read more

I had such a great experience at Marin Imports! Keon spent a significant amount of time with me and was so patient! He listened to me and did an amazing job trying to find the perfect vehicle. I definitely recommend Marin Imports for late model, luxury cars. The selection was great and if they don't have it on the lot, they'll find it for you. read more

Yunuss and Omid were so hopefully in making this out of state purchase. I spoke to many dealers and you can notice I huge difference with Marin Imports. Yunuss would always give me updates and when I need help with DMV he was glad to help, this is way after I bought my 2012 Audi A3. This is one of the cleanest engines I have seen in a very long time. There was no hidden surprises. Omid and Yunuss were more then professional, they were very hospitable. Car purchase can be nerve racking. I appreciate them making this a pleasure. Thank you Marin Imports from the hot desert! read more

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DON'T BUY YOUR CAR HERE!!! I read the negative reviews and explained to the salesman (Thomas) I was hesitant bc of them, yet he assured me they were honest and we would be happy with our purchase. YEA RIGHT! We bought a 2018 VW Atlas from them and also traded in our 2014 Ford Fusion. At first I was very happy with the experience, the salesman I dealt with (Thomas) was very helpful. When we traded in our car, they took both sets of keys we had for it, but only gave us 1 set for the one we were buying. My husband asked for a second set, and the salesman said he would call another dealership and get one bc they didn't have it right there. No problem, we didn't mind waiting a bit. My husband paid for the car in full and left, awaiting their second set of keys. A few days later, (after I reached out to the salesman asking about the second set) he told me he was unable to get one and we would have to pay $250 for another set, and said he would try to see if the dealership would be willing to split the cost with us. I called and spoke to the manager who flat out told me they didn't owe us a second set of keys, its not a new vehicle so they are not obligated to provide two sets. I asked why the other salesman didn't tell us this before we paid for the car and of course he had no answer. He also rudely told me he DID US A FAVOR by accepting a price I offered for the vehicle (which he didn't, he went above my asking price). The original salesman then called me back telling me his boss was scolding him and he said the reason he didn't tell us a second set was not guaranteed was bc we were "cool people" and he was going to try to get us one. I appreciated that he wanted to help us, but why not say that before you take our money? He never told us a second set wasn't a guarantee. He made it seem like it was before he had our money, then after he made it seem like he was doing us a favor by splitting the cost with us. At the end of the call, he promised me he would get us a second set even if he had to pay for it himself. Guess what? That was 2 weeks ago and I still haven't heard from him. My husband picked up the car and it didn't even have a half a tank of gas in it, after we saved them the trouble of delivering it to us in Roseville. DONT BUY YOUR CAR HERE!! Two days after we bought it we took it to a VW dealership for an oil change and inspection and they found a problem with the internal computer. They ordered a part and fixed it FOR FREE (all we paid for was the oil change). They also got another set of keys made for us for $230 (less than Marin Imports). If you want a VW, go to the dealership on Arden Way In Sacramento, not this dishonest place!!! read more

Bought a car with a broken radio. They said it would be fixed. Chris told us a NEW radio module would be placed in the car, but they instead bought a used and scratched up one from eBay (which I saw are worth about $30) and slapped it on. In ADDITION to this, the aux port of this used radio was broken, and I had to go through hell dealing with Omid to get reimbursed for a new aux port which I had to buy and install myself. When I bought the car, the center module (which is the radio piece) was in very nice condition. But since they were not willing to replace the radio with one in similar condition, but instead chose the cheap way out, I now have a scratched up middle section. Keep in mind that this middle section is about 1.5 feet wide and 1.5 feet tall. It's not just a small scratched up radio section that can go unnoticed. But rather, the entire middle chunk of my car's dashboard is scratched up and significantly worse than that of the one I originally bought. On top of this, Yunuss was dishonest about the terms of the warranty, which we later found out. Why is it so hard to make progress with these guys? They avoid phone calls and don't get back to you, after promising that they will. read more

Recently stopped by and picked up a Honda S2000, hands down one of the best experiences I've had at a dealership. The guys were knowledgeable about the vehicles and passionate about what they do. Worked with me to get the car. In the end made a deal work and i am enjoying the new car. I'd recommend checking this dealership out especially if you see a vehicle of interest. They also offer a 3 month or 3000 mile warranty (whichever comes first) as a reassurance. read more

If you are in the Market for a car, Marin Imports will definitely take care of you! Best customer service I've had in awhile. Masood S was awesome! He helped me from the first phone call all the way through to the signing of my car! My C63 AMG by the way ;)! Masood got us a price we both were happy with, stuck to his word on all agreements, and already has followed up with me once! Thank you Masood and Marin Imports, I will definitely be back when it's time for my new car, but until then have a greatttttt! read more