I am very grateful to the staff at CarMax South Austin! Not only did they help me secure the…read morevehicle I wanted, but they also helped me with trading in my previous vehicle. Thank you to Morry for helping me test drive cars and see what I wanted! Big shoutout to Jordan S. for making the purchasing process seamless and a great experience! She is EXTREMELY knowledgeable and made sure to answer all my questions and concerns with ease. If you are in the market for a new vehicle, I HIGHLY recommend working with Jordan!

CarMax: CrookMaxxing Lemon Slingers…read more The experience has been a masterclass in deceptive practices, zero accountability and zero fs given. What was wrong on day one: Service lights were already illuminated when the car drove off the lot (they keep deleting my photos here). Brake fluid and engine oil both overdue for service. The tailgate was also inoperable. CarMax advertises a rigorous 125-point inspection on every vehicle. Well their service department must be blind. Dash lit up like a Christmas tree. Also, severe water spots on the hood. What was discovered within three weeks (warranty period) -Active coolant leak with pressurized spray visible under the hood -Water intrusion inside the cabin. both front and rear -Rough idle -Leaking washer fluid pump. How CarMax handled it: When the first issues were brought to their attention, they made no effort to acknowledge them or schedule a service appointment. It was brought to their attention 3 times at the time of sale. For the rest of the issues, Saturday was my last opportunity. Turns out service is closed on weekends and I found out the hard way. I was directed to use the app by an employee who answered the phone, but the app has no scheduling feature. Only a phone number that routes back to a closed service department. My warranty expired while I was following CarMax's own instructions. They did not honor my attempt to schedule a service appointment. Warranty expired and I was told to kick rocks. I spoke with another floor manager to wait 2 weeks for some other manager. I refused to wait. I spoke with the general manager who said kick rocks. I spoke with the inventory guy - who said kick rocks. I am completely baffled as to why their warranty is 30 consecutive days vs business days. Why is it possible for a warranty to lapse on a weekend when you can't do shit about it? I was told to "leave a voicemail" next time. I spoke to a human. Why is that not enough?! I have the call logs. Why - did they not schedule an appointment? I don't understand how this is allowed as it is clearly a deceptive practice. CarMax inspects their vehicles like Boeing "inspects" their planes. We all know how that went. These guys make money laundering car dealerships look like saints. They actively and knowingly did not inspect the vehicle and made every attempt to NOT schedule service and took no accountability for it. Look at the other reviews here and complaints with the BBB if you think I'm overreacting. And just to add insult to injury, they sold my data to data brokers for which I am now receiving an onslaught of spam regarding my vehicle's warranty.

Cousins, you already know I love great service. Having experience and customer service and…read moremanagement for over a decade allows me to the ability to understand what it really looks like and how important it is in the success of your business. Enterprise did not fail me in reference to the experience. I ended up rescheduling my appointment that I had a previous day due to all the events going on and wrapping up paperwork for a car accident that I recently had in a car that I purchased this year as well. The best experience was really understanding what I was purchasing and signing for again, and the fact that I have an upgrade from what I had previously had a lower price. I'm very grateful for the experience and the test drive and the openness that was provided in this journey. Finally, did you know that when you rent a enterprise car and then decide to purchase one of their cars off of the sale lot, they will take care of the rental for you and you don't have to worry about going to get this car dropped off. It's always the service environment for me. Everyone was really friendly. The managers and the supporting Financial staff were very communicative and helpful in the quick transition of the new purchase.

Forget The Motor Mile, I started with Enterprise Car Sales online, purchased the following day and…read moredrove out! Epic salesman, Justin Miller is part of a solid team at this location. Thank you

If aren't buying a new Toyota from here and you live within 1-350+ miles from here you must make…read more$1000+ per hour in your occupation. Never met Rito before this week when we bought our new Grand Hybrid Highlander at $8500+ below MSRP. Ordered pretty much what I wanted and more. Rito was VERY personable and spent a perfect amount of time orienting me to the new car. Other than the long drive getting here, there was very little downside. To the reader saying there must be something. It is through Costco Auto Program. Only two within 400 miles of Houston. One I never contacted in N Texas. The one in Roundrock was an awful experience..., to where even if they matched the price, the people that work there would be either very nice or rude as f. Had one or two employees made me feel like they were in a hostage situation ("get me outta here"). Selling cars does not give a dealership carte' blanche' to be rude. Nobody in Houston came within $5K on price, with many stating over and over again that I'm going to get taken. Nah, lazy people who aren't willing to do their research and drive 6 hours are getting taken. My wife has a RAV4 Hybrid and when we need a new Toyota we'll go see our friend, "Rito" at Autonation South Austin. Thank you!

I had an amazing experience working with Michael at AutoNation Toyota! From the moment I walked…read morethrough the door until the moment I drove away in my new car, he provided outstanding customer service. Michael was patient, attentive, and extremely professional throughout the entire process. He took the time to answer all of my questions, made sure I felt comfortable every step of the way, and never made me feel pressured. His knowledge, kindness, and dedication truly made this car-buying experience enjoyable and stress-free. If you're looking for someone who genuinely cares about his customers and goes above and beyond, I highly recommend asking for Michael at AutoNation Toyota. Thank you for making such an important purchase a positive and memorable experience!

TJ is a super great guy! If i could give more than 5 stars I would based alone on his costumer…read moreservice. Great experience super quick process

My vehicle came from out of state, so I have no experience with the Carvana location here in…read moreAustin, TX (other than it being used as a waypoint to get the vehicle into Texas). The delivery guy was courteous and professional. All done in a matter of minutes. Carvana, company-wise, seems well run. Website design, online navigation, purchase process, loan processing, and home delivery went off without a hitch. I was skeptical of making a vehicle purchase solely online. That is a big financial commitment. Plus, being a used vehicle, I typically want to see first-hand that everything is as expected. Lastly, I enjoy grinding down car salesmen for every dollar and add-on :) That said, Carvana has the best quality (and quantity) photos I've seen, and an abundance of vehicle information. Their 3D interior/exterior photos put you in the driver's seat. So, I was not lacking for vehicle details. They called out some flaws (using that word lightly), such as driver's seat decolorization, that I do not see at all. That gives me the impression that they are very conservative with their assessments, which is good. As for price, although I was not happy about a nearly $2000 shipping charge, overall, the final bill was comparable to dealerships countrywide, and better than Kelley Blue Book (or similar). Anyhow, the shipping fee was typical for out-of-state dealerships too (assuming they were willing to ship, many do not because they can sell locally and/or do not want to deal with liability). Overall, I recommend and would buy from them again.

TRUE HEROES AGAIN!! THOMAS arrived promptly to haul away another vehicle for my family. They always…read morego above & beyond. They are always on time, honest, and trustworthy. Thank you JAMES for providing such a valuable service which is unheard of in our world today. We value your years of dedication to making such a positive difference for so many!

$100 for a '95 M3? Seriously? I can get $300-400 for the seats alone. I called you because I don't…read morewant to dick around pulling everything and parting. Your garbage condescending tone over the phone ("well it's just a '95, nobody cares") tells me enough. Get bent.

They're dishonest in advertising, so they're very likely to be dishonest is other aspects of the…read moredeal. Stay away. They advertise cars as for sale by owner, and then craft deceptive ads deliberately intended to make it appear that the seller is an individual, and even going so far as to post photos of their vehicles in residential driveways and using phrases like "I'm selling my car." Deceptive practice! How else do they deceive people?

This place is a total lie. I called a few weeks ago inquiring about a vehicle they had, the sales…read moremanager, Brian said that the vehicle was in the shop, and that I would be the first person to be notified when it comes back on their lot. I called today, 2/9/23 and spoke to Brian to see if the vehicle was back and that I never received a call. He said that it was sold and that someone paid cash for it. So, basically, if you call inquiring about a vehicle that they may or may not have, Brian will tell you he'll give you a call, but then, sell it to someone else. Awesome. What a great way to run a business! You will be lied to you.

I also had a great experience with this company. Jeremy came out and took a bunch of stuff from the…read moregarage. He was very personable and great to work with. He is also a master truck loader and was able to make everything fit in the space! I would definitely use them again.

When we moved last summer, we found that we couldn't even give away some of the crappy pieces of…read morefurniture in our old place--key among those was an old, heavy, mostly particle-board desk. Call these guys and they'll direct you to Jeremy--super nice, on time, and price-competitive. The desk was broken down and hauled off within 15 minutes after sitting on the curb and begging to be taken for several days. If I ever have anything else to haul away, I'll definitely use these guys again!

I recently purchased a M340i from Geo with BMW of South Austin, the shopping experience was…read moreamazing. He helped me stay in my price range but still get me into a car that I am in love with. During the test drive he was very knowledgeable about the car. when it came down to trading in my GR 86 in he explained the entire process to me, as he could definitely see it was very hard for me to sell my baby. As I went into Finance with Ryan he helped in any way he could with getting the car into a payment I was happy with but still making the process quick (not rushed). Telling me serval different options and giving me advice, as I am pretty young to be buying a higher end car. The BMW Genius Lazarus also was very knowledgeable about the car, seeming just as excited as I was. The dealership itself was very peaceful and clean. Overall I I am very pleased with my experience, and will be going back to Geo for any future purchases.

I have been coming to BMW of South Austin for four years now. I have never had anything but a…read morefantastic experience! The teams are friendly, helpful and detail oriented. I have brought my car in for service, detailing, new leasing and a number of other things and have always gotten the help I needed. Calvin specifically has been an amazing advisor. The dealership itself is also very big and nice. Great place to get work done or just relax while waiting for my car. Highly recommend this location!

I hate going to big franchise dealerships so I decided to look for an independent dealer and found…read morethis place. They have some great cars, I ended up buying a rly clean 2014 Ford F150 in mint condition and I'm so happy! I will definitely be sending people their way!

From the owner: CarVantage, your trusted destination for quality used cars in Central Texas! read more