Very disappointing experience. Before purchasing the car, I told salesperson it was shaking while…read morebreaking. He acknowledged the issue and said it was probably the rotors. I bought the car with that understanding. After the purchase I discovered a major safety issue: one of the seatbelts was completely missing. I brought the car back, and while they did install a seatbelt, they refused to fix breaking issue. They claimed the brakes were fine and blamed the shaking on a tire. Because this is a serious safety concern, I took the car in to an independent mechanic. I was told the issue was not the tires, the dealership had installed old, worn- out rotors. I am frustrated that safety issues were acknowledged before the sale but not properly repaired afterward. I strongly recommend getting an independent inspection before buying from this dealership!

Leased a fiat over the weekend Nathan provided the the best sales experience I've had in a while…read more He should be commended for his hardwork and dedication. This is the second car I've gotten from nyle maxwell the first being a 124 spider. I wouldn't be surprised if there's a third.

I bought a 2010 Nissan Altima from Esteban and Autokinect about two months ago. The price was about…read more$2000 below blue book. The car has been great so far and I really appreciate the good deal. I really hate buying cars as I feel like I'm always getting screwed. But working with Esteban was easy and we got the deal done in just one day.

My husband and I connected with Auto Kinect through a post on craigslist. We found them to be very…read morefriendly to work with and their prices were reasonable. We purchased a 2000 Diamond Edition Jimmy "as is". We put about $1600 in repairs right after we bought it, but that is to be expected on a used "as is" vehicle that old. No promises were made as to issues with it. While we would do business with them again, I knocked one star off for lack communication. I tried to call to check on status of tags and title a few times and they never returned my calls. The tags did finally arrive so all is good, but good follow up customer service needs work. We would do business with them again.

UPDATE: Google has deleted my legitimate review protecting a business scamming people. Just got an…read moreupdate from the shop I had to hire to fix's my wiring issues. They found that A-Tex melted the wiring harnesses which caused it to melt more wiring harnesses in the truck and made an absolute mess out of the wiring. It is literally costing me thousands of dollars to get fixed what they fried in the truck. This shop has no idea what they are doing. BEWARE! I will attach the email I received from the other shop. 100% DO NOT use this shop. The owner JR lied and gaslit the whole time. As soon as I gave him all the money before the project was done he hid my truck and started acting shady. I had to basically threaten escalation to proper channels to get him to respond. He literally hid my truck for weeks and lied about it going back to the machine shop. I caught him hiding my truck to turn other jobs since I had already paid him. Straight up caught him in a lie. He told me he couldn't make payroll one week and he was sorry I got caught up in it. Not my problem I gave you a ton of money. Obviously the guy doesn't know how to run a shop and will lie and gaslight. Demanded my truck back and the tail lights don't have the red lights because they hooked it up wrong. He melted my wiring harness for tail lights. My grill is missing the "A" in Toyota. My raptor lights in the grill aren't even hooked up. My AC wasn't blowing cold which they recharged in front of me and it's already not blowing cold again when it was perfect when I first dropped it off. There were random wires hanging down by the spare tire and I don't even know where they go. The weather stripping on the bottom of the window is bulged out and horrible looking. The weather stripping at the top of the door is hanging out in the drivers side only. The spray in bed liner gas overspray drips and dings all in the bed that I paid to get fixed. My window guards are missing. I got my $300 LED tail lights back with a melted wiring harness and they had to install tail lights I didn't really want. There is a huge scratch of missing paint by my bumper. My back window isn't sealed properly and hanging out a little. I mean it's just crazy the corners they cut and told me they were professionals. I feel like with the thousands and thousands I sent I deserve a partial refund for not getting the work done l paid for and being lied to. They had my truck for months. This is one of the worst experiences I have ever had and I strongly urge you not to use this shop. I was so excited about this and thought I had found a good place. Now everyone I know will not be going and letting everyone else know not to go. It's insane someone can run a business like this and get away with it. DO NOT USE THIS PLACE AND DO NOT EVER PAY A SHOP UP FRONT! This isn't over I am 1000% going to pursue a partial refund since the work promised wasn't done or done horribly. Sad it had to come to this.

JR is a man of his word and values his reputation, and it shows in his work. I had a heartbreaking…read morefront end accident in my beloved and very rare 2013 Cadillac CTS-V wagon that stopped just short of the engine block. The dealer collision center (Sewell) would not repair it (after billing me more than $1000 for towing and disassembly) because GM is really bad about discontinuing and running out of parts, esp. for smaller volume vehicles like this. I asked Sewell for any recommendation other than totaling the vehicle, and they suggested A-Tex. To be honest, at first glance at JR's shop, I was anxious about their ability to handle a very complex and tight tolerance high performance vehicle with a lot of electronics and sub-systems (they had mostly older classic cars at the shop), but I talked to the owner JR and his team, and got multiple reassurances that they could handle it, and they discussed what needed to be done in a way that was credible to me, with young gents who were experts in different job areas. I also brought my son-in-law who restores 'Vettes, and he confirmed. JR quoted in the same cost range as the dealer estimate, so I paid half up front because parts are expensive and some are near impossible to find. The results were miraculous - OEM parts (used or new), flawless engine, frame, and body work, and the car looks literally factory new and drives perfectly. I made the final payment, drove the car home, and (a bit embarrassed to say) shed some tears to have it back instead of towing it to the junkyard. Thank you JR.

Clean waiting area, refreshments and snacks available…read more Benches, tables, and chairs an available- in the afternoon it is not crowded. Been coming back to this dealership for years - service being great. Most of the services requested are oil changes. Value - kind of high, but their standards are high also.

They make fun of me cause my english is not first language. Their service sucks. They dont care at…read moreall about you

Do not get any mechanical work done here! They have continuously messed up the work on my…read moretransmission and have not stood by their work and corrected their continued problems. In a nut shell, this is the timeline of my transmission with work done by Cottman's. 5/12/17 - Initial transmission lock up 5/13/17 - $800 worth of work, and I got my car back 5/15/17 - Locked up again! (more issues, no transmission fluid) 5/19/17 - $1500 worth of a rebuild and I got my car back 5/20/17 - Found a leak (bad seals..) 5/23/17 - get my car back 8/8/17 - Found another leak (failed to configure computer, multiple seal leaks) 4/24/18 - Found another leak (bad seal behind torque converter) 5/23/18 - Transmission locked up again!!!! I brought my car in 5/13/17 when my transmission locked up. They did some work, cost me a couple hundred dollars, but I got it out a couple days later. I drove it home and it locked up immediately by the time I drove it the 10 minutes to my house. I brought it back to them the following Monday, 5/15/17, and this time they had to rebuild the whole thing. They also didn't fill it will transmission fluid before letting me take it the first time. They did the work, pulled it, sent it out to get rebuilt and reinstalled it. It never ran the same, but no one really expects it to, right? When it was installed there were continued noises that have never stopped. I also noticed they ruined my brand-new ball joints because they tried to pop it off the joint instead of simply unscrewing the nut and bolts off the lower control arm! I picked my car up 5/19/17 after they rebuilt the transmission. I noticed the next day that my car was still leaking transmission fluid!!! I took it back to them yet again on 5/20/17!! Picked my car up 5/23/17, it didn't show any leaks at least, but never again has it sounded the same again. I noticed even more leaking beginning of August, and I brought it back to them again on 8/8/17! It was literally spraying transmission fluid on the inside of the front driver's side wheel well. I suspected this, so cleaned it thoroughly, and noticed that it still was getting wet. They removed the transmission and sent it back to the shop. The guy at the shop told them that there wasn't anything wrong with the transmission, they just didn't reconfigure the computer correctly, and sent the transmission back to Cottman. Cottman changed out some seals around the cv joint and reconfigured the computer. This was why it never sounded the same!! After I got it back it sounded a little better, drove a little better, but still not that good. In April of 2018 I took my car to another shop to have them see if they could find out what some of the squeaks and noises are coming from. They couldn't find any, but found another leak in the transmission!!! This one was located up in the front seal of the transmission, behind the torque converter!! So, I took it back to Cottman's again to have them fix it. Why would I keep coming back here, because the transmission is under warranty still.. They took it in 4/18/18 and repaired the leak and replaced the seal. So, now I'm driving my car to work 5/23/18 at 8:30AM and my transmission locks up again!!! It wont go past 2nd gear, it wont go into reveres anymore. I limp back to Cottman's shop to have them look at their handiwork and to take care of it. This time, they come back and tell me its 7000 miles past the warranty of the engine!!! Really! Like I drove 7000 miles between 4/18 and 5/23.. You took it in last month and fixed your continued problems! It obviously has continued issues, they have not done their job, they never properly repaired the problems and instead did shotty work until my transmission locked up again! Now they want me to pay for a whole new build!! Do not trust this place, they don't know what they are doing. They are not honest with their customers and have not been able to resolve the continued issues with my transmission. I have continued to give them the benefit of the doubt because they have always attempted to correct the issue. This time they have not. I do not recommend you have them do work on your car.

Have a 1996 Tracker that I love. It's a spare car, used just for grocery runs and in-town errands…read more BUT...I love that vehicle...taught my daughters how to drive on it...took it all over the country on business trips and have always had a good time driving in it. Six months ago, the power was noticeably absent. Took it to my regular guy and he said it was not something he understood. He recommended Cottman. Took it to Cottman South Austin and Don and crew did a GREAT job on it. Fair pricing and great service. Me and Tracker are back on the road, feeling our oats and grateful to Don and the techs at Cottman. Bill K

I met this guy several years ago and I'm so glad I found him again. His name is Efrain. He's helped…read moreme with several car issues in the past. But this time with my 2002 Convertible Saab he did magic. I had quotes from other places that were trying to charge me out the Ying yang. He fixed my convertible top, when the quotes from other shops were 3000 and more. He was by far honest and more reasonable. He also found electrical issues that he fixed. I highly recommend him and will use him forever, now that I found him again.

Wow, Finally found a mechanic I can trust. I shopped around trying to get a quote for replacing a…read moreradiator on a Corvette (my baby) most shops wouldn't even do the install because I didn't buy the Radiator through them at a huge mark up. Anyway got a great price from T&M Auto repair. Scheduled the repair at my house and Efrain showed up on time and knocked out the repair. He even repaired a transmission line for me free of charge. Could not be happier with the service! We are already ordering parts for a project on my truck. Luis Garza de Haro

Had to have my ram 1500 hood replaced. The color of the new hood was perfect and I mean perfect…read more Car inside was far cleaner when I picked it up than when I left it with them. Communication was good. I do recommend .

Never have your car repaired here. Our vehicle went into their shop following an accident, covered…read moreby insurance, and remained there for 6 MONTHS before they ever touched it. Waiting for parts they said. We received an email saying they got the parts, yay, right! So we wait a few days, never hear anything so we call Nyle Maxwell and suddenly nobody knows what's going on with our car. I'm not sure how many days Nyle Maxwell was going to let pass before they informed us that when they started our car, which was running fine when they got it, the engine seized. Immediately it becomes a finger-pointing match between the insurance and Nyle Maxwell about who's liable. I'm sitting here like, certainly we're not; the car was running fine when Nyle Maxwell received it and we haven't even seen it in 6 months. Well, as soon as it becomes clear the insurance isn't going to cover it, Nyle Maxwell begins to try and find ways to blame us for it! Like, dude, you obviously broke our car! The least you should expect when you take your car to a service center is that you get it back, at a minimum, the same way you gave it. Probably supposed to be an improved vehicle. Not a car that somehow needs a new engine when it was taken to a body shop! The people at Nyle Maxwell Collision Center have no accountability or ethics. Do not let them touch your car. And don't let Scott try and scam you into paying for repairs that they are clearly liable for.

I don't usually leave reviews for dealerships, but Sterling Acura of Austin earned this one. We did…read morerun into a few technical issues during the process, but they worked hard to make the deal happen and was very transparent throughout everything. Ken Bennett was awesome to work with -- professional, responsive, and easy to talk to. Most importantly, my wife absolutely loves her new car, which made the whole experience worth it. Great customer service overall, and we'd definitely shop here again.

Passing the buck. All I heard was that it's not my department or that it's company policy, instead…read moreof being helpful.