Amazing staff. Called initially with a few questions about setting up my new 718 Boxster; though Dalton Meshell did not sell me the car, he patiently answered my questions and was able to squeeze my vehicle in on a short notice. He also was kind enough to assist me in scheduling a followup first service. They performed an overdue oil change. However, due to my deployment out of the country, it was a month over my protected complimentary service. SA Jade was not only a great conversationalist, she also ensured that the protocol was followed and was able to grant an exception to the rule. Loaner vehicle was a joy to drive while my vehicle was in service. Overall a seamless experience and would definitely recommend over certain San Antonio centers. Keep up the good work Dalton, Jade and Porsche South Austin! read more

I made a specific 5:00 p.m. appointment with Alexander to test drive a Porsche Taycan. When I called Saturday morning, I was upfront that I was at the beginning of my shopping process and wasn't coming in to purchase a car that day. Alexander asked for my name and phone number and specifically explained that having an appointment meant he could contact me if the car sold or anything changed before I made the drive. After my son's soccer game, we drove 50 minutes across town and arrived about 25 minutes late. I immediately found Alexander and apologized for being late. His response was essentially, "We weren't sure you were coming, so the car is blocked in." He pointed us toward a different Porsche sitting on the showroom floor, where my son and I sat unattended for the next 10-15 minutes. I eventually found Alexander again and asked if we could at least go see the Taycan I had come to drive. He walked us out into the nearly 100-degree parking lot. When I asked if we could get inside the car, he said he would go get the key and disappeared. After another 10-15 minutes of my son and me standing around outside waiting, we finally went back inside--where we found Alexander sitting at his desk talking with another couple. At that point I went directly to the sales manager and explained the entire sequence. To his credit, he offered to help, but by then I had to leave for my next appointment. Alexander later called and apologized and offered to bring the car to me, which I appreciated. Unfortunately, after I told him I was available Sunday from noon to 6:00, he later texted asking whether I was available at 9:45 a.m. I had a dramatically better experience at Porsche North Austin, where the staff spent considerable time talking with me about the cars and the Porsche brand despite knowing I wasn't buying that day. I came to Porsche South Austin genuinely interested in putting a Taycan on my shopping list. Instead, after a scheduled appointment, a 50-minute drive, and bringing my son along, I left without even sitting in the car I had come to see. I won't be back. read more

Our experience with Porsche South Austin has been one of the most disappointing customer service experiences we've ever had. Our 2021 Porsche Taycan 4S, with only about 17,000 miles and in pristine condition, was damaged by a dealership employee while it was in Porsche South Austin's care. While the vehicle was eventually repaired, the dealership and insurance process surrounding the diminished value claim has been frustrating and disappointing. A luxury vehicle that has been involved in a significant accident loses market value, even after quality repairs. Rather than acknowledging that reality and working toward a fair resolution, we have spent months fighting for reasonable compensation. What has been most discouraging is the lack of communication and accountability. We have invested countless hours dealing with insurance representatives, and the dealership, with very little progress. As loyal customers, we expected Porsche South Austin to stand behind its mistake and advocate for its customer. Instead, we have been left feeling ignored. Owning a Porsche should come with exceptional customer care, especially when the dealership is responsible for damaging a customer's vehicle. Unfortunately, that has not been our experience. I hope management will recognize that this situation is about more than money. It's about taking responsibility, communicating honestly, and treating customers fairly after a dealership-caused accident. --------- May 4, 2026 I posted the above review on Porsche of South Austin's web page, Porsche sent me a text saying they take bad reviews seriously. It has since been removed. I did not respond as we have turned this matter over to an attorney. read more

If your in the market for a Porsche, stay away from Porsche South Austin. I worked with Brady Sanford and Tray Rogers. Brady is an immature transactional salesman and Tray is ok as long as you are not overly honest. Once you are honest and share your frustration and disappointment on how they botched the transaction, then the situation becomes unpleasant and he states as much. His exact words, "we have good sales, then we have sales that become unpleasant". Well, your dealership created the unpleasant by not installing my Vodafone! This is the worst high end purchase I have had. With that said, I love the Porsche product, but I will never use Porsche South Austin again. read more

I posted a review for Porsche South Austin regarding my very negative experience with Brady Sanford and Tray Rogers last week. I can clearly see why my experience was such. After my post, General Manager Matt Hokenson replied to my post and stated "We take your feedback seriously. We would like to discuss your interaction with our team. Please contact me at your earliest convenience". I called Matt 3 times last week. I left a message on his voicemail and also with the person that answered the phone. They took my name and number, although you already have it in your records for the Porsche Macan GTS I custom ordered and paid cash for. You know how to reach me, yet you never replied. To date, Vodafone is not installed in my car. Matt, Don't comment on customer's negative comments if you have no intention of resolving the issue. Don't comment to pretend you care. Don't comment if you are not going to follow through nor be responsive. This is par for the service I received. Matt, DO BETTER!!!! Service starts at the top, leading by example. Your reviews are very telling!!!! read more

Bought a CPO Panamara, over $83K, needed 3 weeks at the local Porsche Service Shop for issues they missed (near $3000 in repairs not caught in the CPO process, like throwing fault codes, warning lights on the dashboard that taillights were out). Not sure who did the 150-point inspection, but they missed a lot in this car. Stains in the rear leather; had to have it detailed. Said they would reimburse me, but they never have. Multiple calls, my salesman hung up on me. read more

I purchased a used car in 2022, paid off loan early (April 2025), it turns out they (dealer) never filed the correct paperwork and now it's been a full year with me jumping through all the hoops with txdot and the loan servicer trying to get a title. This has been a horrible experience with no support from this dealer as it's now my problem. Reached out to the GM and nothing but crickets. Buyer Beware!!! Never again!! read more

Sales representative Logan Smith, the GM Matt Hokenson and customer experience manager Matt Davis were amazing. Got me in and out in a beautiful new Porsche. Forever grateful for their support and patience read more

Alex and Tray were the best in the trade-in process. I found the pricing for my trade-in as well as the CPO fair - but, the service outstanding. Alex checked up and followed up on a post-purchase installation and Tray shared his knowledge with various Porsche models and trims. Overall, I found the team approachable and efficient. In and out. 5/5. read more

5 Stars - Worth the Drive from San Antonio! I can't recommend South Austin Porsche highly enough. If you are considering a Porsche - or just want a car buying experience where you are treated with respect - this is the place to go! As a returning Porsche owner, I've had experience with other dealerships and I can say without hesitation that it was absolutely worth the trip. Herb in Sales was outstanding! He made the entire process enjoyable! Greg in Finance made the final steps of the process painless and efficient. He answered our questions and I never felt any pressure. Everything was handled quickly and professionally. Matt, the Customer Experience Manager, went above and beyond to make sure everything met our expectations at delivery. Finally, Matthew Hokenson, the General Manager, previously worked at the Porsche dealership in San Antonio. He clearly brought the same high standard of professionalism and leadership to South Austin. Even with other Porsche dealers closer to me, I would absolutely choose South Austin Porsche again. read more

After the sale the sales person showed it they themselves true color and blew me off trying to get a simple but critical item resolved to use features on the vehicle. Had to go through Porsche North Houston the resolve the problem. Poor customer service. read more

Absolute worst experience I have ever had with a dealer. I posted a car for sale on Facebook marketplace and one of the sales guys called me to do an appraisal as they wanted to purchase it to cpo. I drove an hour to the dealer and waited 2 hours for their mechanic to inspect the vehicle. After the inspection they agreed to purchase the vehicle and sent payment to my credit union via check to pay off my loan and also took vehicle and started to advertise as an inventory car. A full 7 days later when the check was already processed by my credit union , they had the vehicle for 7 days, and I had already purchased another vehicle they opted to back out of the deal because they could not cpo the vehicle. They placed a stop payment on the check they sent to my credit union and basically told me that I can either pickup the vehicle or they would drop it off at my house. My credit union told me they can stop the payment for any reason and I had no recourse. I argued with both the GM Matthew Hockenson and sales manager John Wood for an hour telling them that they took possession of the vehicle and put 11 miles on it, had it for 7 days and had also wasted my time when they did their "cpo" for 2 hours before we agreed on a price. The GM basically said to me "look, it's titled in your name, their is a loan still active in your name, legally you own the car so either come get it, or I will deliver it to you but we are no longer buying it". I would not do business with this dealer and would recommend shopping outside Austin for cars as these guys don't care about customers and only their bottom line. Photos added are when they started posting car as an inventory car. read more

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Service here is great Jade does an amazing job, service people are super knowledgeable always great staff overall read more

Porsche South Austin - Car Dealers Near Me - Austin, Texas

Dalton at Porsche South Austin went above and beyond! Even with $28k in negative equity, he created a solid plan and got me into my 2025 Cayenne. Professional, determined, and a pleasure to work with--highly recommend! read more

Be prepared to spend 20k ADM above sticker on a 911s. What is ADM - additional dealer mark up. What does that 20k buy you... nothing. The Covid inflation days of supply less than demand are quickly passing and customers will never forget how poorly they were treated. I hope you go out of business. read more

Go to the North store. I bought my 911 here when they just opened. The customer experience wasn't that great. I came back to buy a Cayenne and it wasn't much better. So I bought that from the North Store. The service department isn't much better. They will tell you they have an allocation for a car, then charge you $50k premium once you start specing it out. Overall customer experience isn't great. read more

It has gotten to a point where I needed to mention this so others done fall into this pit. This dealership has got to be one of the worst customer experiences I have had when trying to buy a car. They are more then happy to take a deposit for a "allocation" but after that all the "good service" stops. I did a custom build for a 2023 taycan 4s and was assured I was the first at south Austin so I should be able to get a car in October. They said they'd call in a month to confirm everything, crickets. By 1.5 months it came down to me constantly calling till I got my dealer to respond. At this point the message changed, now I was "tied for first allocation" but I'd have to wait till maybe Q1 of 2023 to get a car because of supply issues. So what changed in the allocation? I know the Ukraine conflict caused delays across the board but at this point how did I become tied? And why did I need to be the one calling to find out what was happening? It's also worth noting that anytime I called the dealership to get an update, if it wasn't the person I was working with I was treated with disrespect and often like I was wasting that sales reps time since they didn't get a commission from me. It shows this dealership as being a brand that doesn't care about you unless they benefit from you directly. The cherry on top of all this, was getting a text saying "oh we have a taycan 2022 that came in on trade if you're interested". Putting aside a lot of questions why it was traded in, like did they get a 2023? I express interest in checking it out but then didn't hear back till day of, because I message again to see when I should come in, to be told "someone already bought it" like what the hell! Why didn't I or someone who had a pending custom order get first look?? Honestly I'd highly recommend you don't deal with this dealership. They seem to have some weird shady practices in place that favorite friends and preferred clients over newer clients. Or at very least the truly don't care about actually getting you a car unless it means your getting it that day. I am still waiting to see when I may by the grace of all that's holy receive my taycan but I doubt it will happen any time soon. And sure I'll need to drag them along the journey to ensure it actually happens. read more

Had a Great Experience. Took my car in to have a new windshield installed as well as routine maintenance done. The staff were absolutely wonderful. Was given a loaner car hassle free. All items completed in the timeframe given. In this day and age. Its hard to find people who actually care. So it was a pleasant experience. Until it was time to pay. I guess thats the case with most transactions. read more

Horrible service on my new Cayenne and terrible customer service!!!! I just got it back for the second time they had it for 2 weeks only to be told they couldn't fix the problems bc there was an "after-market alarm system" installed, which is totally false. Meantime, I tried repeatedly and desperately first to reach a service manager, then the general manager, but was told the best way to reach them was for an old-fashioned paper message to be passed to them. Instead, I'd get passed to someone else on the phone or text, but would request again to speak to any sort of manager, only to be told, "THE MESSAGE HAS BEEN PASSED ALONG!" Oh, and the kicker: got my car back today only to see that the phone cord has been yanked from the jack, broken, and tossed on the passenger side. Totally unnecessary as I can't even imagine it was in the way, but if it was, all they had to do was tuck it in the console. Completely disrespectful all the way around and I will not be going back. read more

Porsche South Austin - Car Dealers Near Me - Austin, Texas

If you are in need of service on your vehicle, don't forget to ask for Michael Ables! I stopped in unannounced seeking information regarding the certified warranty on a Cayenne Hybrid I was looking at in Houston. Michael confidently answered my questions and I can't thank him enough. While I did not end up buying that car, I've made it a point to send a photo of his card to my close friends who drive Porsche! Do yourself a favor and see Michael! Thank you! read more

Service advisor Michael Ables is a class act. Unfortunately, I had a couple major repairs needed this year on my Cayenne. Despite the headache, he handled them with the utmost care and integrity. Not once did overlook or minimize any of the issues I brought to his attention. He was very proactive in updating me on progress along the weeks long process. Prior to him joining Porsche my service advisors left a lot to be desired. To the degree I was questioning my life long love and devotion to the brand. He alone has 100% improved my ownership experience. read more

I always expect Porsche South Austin Service Department to do a fantastic job and they did not disappoint for my last service visit on our 2018 Panamera 4S. We live in San Antonio and we actually look forward to having our car serviced at Porsche South Austin. We absolutely recommend your company for its exceptional service and super down-to-earth employees like Michael Ables. Recommend - 5 stars! read more

Logan took an interest in my vehicle inquiry from CarGurus and offered to work with me on a Taycan I was interested in purchasing. He did an amazing job of communicating and negotiating with me. After a few days, we were able to meet on price/terms and he went out of his way to make the purchase as simple and seamless as possible, arranging all activities around my personal and professional needs. Logan was the consummate salesperson and I feel lucky to have connected with him in particular. A good salesperson will represent their dealership well, a great salesperson will represent both client and dealership! I will service my car at this Austin dealership given their professionalism rather than staying local. Dealerships are intrinsically supposed to instill confidence and this one did not disappoint at any step; negotiating, buying, financing, detailing and delivering the car. My spouse and I are most happy with our selection! I will buy there again. read more

Porsche South Austin - Car Dealers Near Me - Austin, Texas

Alex was BEYOND exemplary during the buying process. He was considerate during our trade-in questions, took lots of time to explain how each button worked in our car, personally answered our many questions after the sale, and even provided an unexpected surprise...the unveiling! My last 3 auto purchases were with Volvo and Cadillac. I did not receive even half of the level of service that Alex provided. A true gentleman! Dennis was very helpful as well during the sales process. I wish to thank them for going above and beyond to make purchasing the Porsche an exceptional experience. read more

Awesome new dealership and service center! Gabe Lewis, the Technician - always takes care of me and he's been working on my Cayman since he was at the North location! read more

BEWARE!!! They charge $330 per hour for labor. Porsche Houston charges $225 per hour for labor. I will do my best to never use Porsche Austin again. read more

Great service department, oil change was priced fairly and didn't take too long. Nice waiting room and accommodations. Will go back for future maintenance needs. read more