Fabian is a 10/10 professional. I purchased a manual 98 4Runner about a month ago. Since purchase I've had the car fully looked over by trusted mechanics, who were impressed with the upkeep, and attention to detail by the Yota team. As someone who's not mechanically inclined, I had to put some faith in the seller, and thankfully Fabian didn't let me down! Yota has been more than happy to offer any requested maintenance pre and post purchase wherever they can. The way I see it, a dealer that isn't high volume relies on consistently happy customers, and isn't buying cars that they aren't confident they can sell! read more

Before I get started on the negative review, I want to share a phone number and email address with you for the State Comptroller's office because you will need it. He is going to take your monies that you pay for taxes, title, registration and float it. For me he did this for almost one year. I got my tags today, 2/5/25, I bought my Lexus on 2/29/24. Texas State Comptroller email is CID@cpa.texas.gov or you can call 800-531-5441 ext 3-8707. Now for the review. Like I mentioned earlier, I purchased my Lexus on 2/29/24. When I test drove the SUV, it was exactly what I was looking for and the price was not bad. On the day that I went to pick up the car, I was told as he handed me the keys, not to worry about the check engine light that was now on, that he would fix it. He had to order a part. The car needed to be inspected so if I could bring the car back the following week, the part would be there at the shop to replace, then issue would be resolved so the inspection could be done. The following week, I took the car in as he "had" the part and could get the car inspected. When I picked up the car 3 weeks later.... he said, not to worry about the check engine light, that after driving it for 300 miles it should reset itself. Well that day never came. Then the absolute bold face lying and lack of integrity became a weekly thing for me deal with. I could not get the guy to get my plates. I would call, oh the plates will be here on Wednesday. Wednesday came, no plates. OK the next week the plates will come. No there will be no plates, the paper work was done incorrectly. Had to get the person who sold the car to Alex to re-sign the paperwork, A month later, please come in and sign the transfer paperwork again. OK your tags will be here next week. Next week never came. The inspection was an issue, the car would not pass inspection due to emissions. They needed a new catalytic converter, then a new gas cap. He kept my car for a month. When I got the car finally he says to me, if the check engine light comes on, don't worry...blah blah blah. Sure enough, 2 miles down the road, the check engine light came back on. When I got the car home, me and my son in law, got under the car and low and behold, there was no new or even a used catalytic converter that had been replaced or even a new gas cap. Again, don't have inspection, so I cannot get the tags. Every 60 days I had to drive down to Yota Ranch to get a new paper tag. He was like bring the car in next week every single time we spoke. The whole purpose in having the car is to drive it, right, not to park it at the dealership. I am telling you, the man did not touch the car mechanically. No way. Now it is January 2025 and I still had no plates. Took my car in and left it for another 3 weeks. Came back to get it and was not fixed. Had to threaten him with a fraud report to the state comptroller to get the tags. Lucky him that there was a new law in Texas and he did not have to have an inspection any more. He offered to comp me the TTL money back but of course that was a lie but I got my car back and I got tags today 2/5/25 on a car I purchased on 2/29/24. For the love of God and all things holy, don't buy from this shady establishment. And trust me when I say he is evil. The guy is pure evil, just check out that horn on his head. You will then understand. read more

I regret having to write this review but I'm left with no choice. I purchased a Lexus GX470 from Alex in October 2024. When I purchased the vehicle it was missing running boards, the third row seat and a few other small trim pieces. Alex promised me those parts would be installed after I purchased the vehicle. Over 6 months later and I'm still waiting on the parts. I've checked in with Alex many many times to collect these parts from him and he always promises me that they're coming but he never delivers. I strongly complained about this to him two weeks ago and he insisted he would have them for me last week. It's always a different excuse. After six months of false promises I have to conclude that he is not going to deliver the parts and just stringing me along. This is the second vehicle I purchased from Yota Ranch and I love the vehicles and I like Alex personally but I've come to believe that I'm not going to get the parts and believe that he broke our agreement. The parts are expensive for me to purchase on my own and it's a real disappointment. I'll update or remove this review if Alex finally delivers the parts. Joe K read more

I bought a Toyota from this dealership - which I believe has been renamed Yota Ranch - in March and I have still not received the title. I have asked for resolution but have received no reply. I will now be reporting this to the Texas DMV then will begin court proceedings since I am already in violation of title registration laws in California due to this dealership not issuing the title. BEWARE. read more

Nothing - man is a straight up con artist! Don't buy here keep moving. Worst buy of our lives and don't take back repairs either. Guys a joke and stealing money happily. See photos from having truck for little over 2 years. Started off all black because he covered it up and then all this rust is now exposed and falling off, muffler rusted off, now the differential is leaking. Husband never uses 4 wheel drive or differential. read more

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Horrible experience working with Alex, Connie and Fabian. My husband regrets ever walking into their car detailing lot. If we were smarter we would have gone ANYWHERE ELSE or taken the $13,000 wasted on the Piece of junk Lexus and gone on a really nice vacation. We definitely would not work with them again, ever. Never! read more

I bought a 2006 Limited 4Runner with 218K miles from Yota Ranch about a year ago. Price was a tad high, but the entire used car market was nuts at that time. The 4Runner has run great for its age and the frame is in good condition. read more

I called on a Toyota and was provided with a lot of info on the RAV4. Up front, I did not purchase a Toyota Rav 4 from Lone Star Auto Ranch, HOWEVER, I was very impressed that Alex would spend the time to answer a ton of questions over the phone. I was ready to drive 5 hours to Austin, but we found a small Honda that fit our needs locally. Alex followed up a day after my purchase. Je was professional, informative and kind--thanks, Alex! read more

PLEASE DONT NOT BUY YOUR VEHICLE HERE! Tons of issues and empty promises. -Warranty, $1700 was added without mention -15% interest rate from their lender, even with perfect credit -EVERY INCH of the dashboard is cracked, was told it was recalled and could be replaced, not true -Low tire light is on, was told "its just low" another lie the sensor is bad and will be 600$ to replace them -Was told he would order a spare key for us - LIE -Rear hatch does not open, was told it works correctly -Speakers are blown and sound terrible -Oil is leaking -Serpentine belt needs replaced -A/C blower motor makes a ton of noise Was told to bring it back to them and they will look at it read more

We *thought* we were purchasing a vehicle from a company that takes pride in high quality Toyotas- as their website states. Alex, our salesman and "master mechanic" was very complimentary of the Land Cruiser we wanted, stating the great shape it was in etc. Since we were purchasing from out of town, we requested pictures of the undercarriage (were given very misleading photos) and when we asked about rust, we were told "only surface rust". We paid to have the vehicle delivered and were happy (with the interior) until when it came time to put our plates on. We found that we couldn't even put them on due to rust. We took it to a local Land Cruiser specialist, and he was appalled that someone would sell this car. The undercarriage and frame is completely rusted out and disintegrating to the point that it's not safe to drive. Someone had sneakily spray painted the undercarriage black to hide all the rust, but it's hard to hide when metal flakes of the body fall from the car while it's lifted. Even the running boards are attached by wires because the bolts have rusted out. We were ready to have a reliable, well made vehicle for our family of 5 and were told adamantly (and deceptively) that it was. We were willing to be reasonable and negotiate a buy-back with them. When we brought the issue to Alex, he laughed and said they wouldn't buy the vehicle back. Said he would be fired. Alex then said "I don't do work on the cars, we just sell them". Which is interesting since their website says "we know our vehicles inside and out". They never let us speak to the elusive owner. Eventually, I found the owner's number after my own diligent digging. He was kind and seemed interested in the issue, which was encouraging, but now has completely blocked us. And Alex "hasn't been in the office" for over a week. In addition, they put my phone number on a company block list (as well as on social media) so I could not contact them to follow up with our issue. It's been very disappointing to see a company treat consumers this way. They ran away instead of taking ownership for a fraudulent sale. Please don't make the same mistake we did in trusting this company. I ask anyone thinking about using this dealership to stay far away. ***I have attached a few pictures of the extent of the rust damage*** You can make up your own mind to whether this looks like "minor surface rust", as they said. read more

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I purchased a vehicle from Yota Ranch based off their self made claim they only sell top quality Toyota and Lexus vehicles. I paid a premium (direct wire transfer) expecting a premium vehicle and received a vehicle with poor paint and body work despite a clean Carfax. The vehicle also required several thousand dollars in brakes, axles and basic maintenance which was clearly visible. This all can be avoided if you get a pre purchase inspection or avoid Yota Ranch all together. The other issue I had could not be avoided with a PPI. Yota Ranch told me I would receive the title two weeks after they received the wire transfer. Every two weeks for four months they gave me an excuse that they are correcting an issue with the title. After four months of them dodging my calls and emails I submitted a complaint to Texas DMV and the next day Yota Ranch sent me the title which proved they had it. I believe there was something shady going on and Texas DMV told me Yota Ranch was in violation of their title policies. Moral of the story get a PPI and make sure you get the title in hand or just go elsewhere. read more

I was extremely disappointed. I met with Rue, took the vehicle to my mechanic to have it examined, and brought it back to negotiate a a price. First of all, there were some significant flaws with the vehicle. Without going into detail I was looking at about 2k of work to bring it to the level of quality that he assured me it had. We haggled a bit, and eventually agreed to a price. We shake hands. I had already told him I would be bringing the money the next day. He wrote down the agreed price, he wrote down the tax and title transfer fees, and the total "out the door price." He even signed the paper. So, you know what's coming. I get there the next day, he acts surprised, says he thought I wasn't going to come back. Says he told his brother the price we agreed and his brother thought it was too low, and now he won't sell it at the price that we agreed to. I believe in customer service. And I believe in honoring your word. I don't believe I wasting people's time. I drove out there with my wife and young son so they could drive one vehicle home while I drove my new purchase home. So much time wasted. I have no doubt that the issues my mechanic discovered will not be disclosed to the next buyer. Shady, shady, shady, no way to establish a good reputation. The only plusses were that it was a good opportunity to explain to my son why integrity matters... and that I didn't give them a dime. read more

Yota Ranch - Worthless signature. The stationary isn't from the business being reviewed. I don't want to disparage the folks they stole the paper from. - Car Dealers Near Me - Austin, Texas

We had a great experience here recently. Jair was very friendly and helpful but not pushy. The buying process was simple and efficient. Thanks Lone Star Auto Ranch! read more

I found myself in a crunch not knowing which direction to turn with my current vehicle. It was my work vehicle but also my office and my livelihood. The weekend was halfway done and my van bit the dust. I looked on Craigslist and found an amazing Toyota and called the number. It was these guys. Alex was there and showed me the truck. Gave me an honest opinion. Accommodated me in a professional manner and within a couple hours I was off in my new Tacoma. Love it!!! Go see this dude! read more

Very pleased with these gentleman. Hooked me up with a good vehicle. Thankful for the help and happy to do business with them. Thank you and have a blessed day read more

I bought a 1998 CRV, with 230k miles from these guys in 2019. Still running great one year later and I'm over 250k miles now.

I bought a 2006 Toyota 4 runner through them and it was a quick and easy process and they knew everything we wanted to know and put our minds at ease! read more

Great business, & great salesmen. Didn't feel pressured into buying anything & they made me feel comfortable when choosing a car. Even though I didn't buy a car the experience was still 10/10 read more

Great customer service! Bought a good reliable car for my daughter and will recommend my friends and family to these guys! Thank you Rue and Fabian!!! read more