What a joke. Made a reservation online, completed all documentation and their "move-in" process. I…read moreselected an outside storage unit. I head over to the facility, security code in hand. Upon arrival, code won't work. Tried it at least a dozen times So, I call the number on the sign. Voice mail says "they aren't on site but can be reached by phone." After MULTIPLE attempts, that proves to not be true. I tried calling the Fernly location. That too went to voicemail, saying "Today is September 1st and we are closed for the holiday." Today is in fact November 26. Upon calling the silver springs location, again I only get a voicemail, but they at least give office hours. Thinking I might be able to told to SOME sort of employee, I drive to the Spanish Springs location. Guess what, their office is inside the secure gate, you can't get in unless you have a security code for that location. Negative contact with any living soul. I drive BACK to the Carson location. My security code still doesn't work. I tried a simple, generic code and the gate opened right up. I drive around for a minute to locate my storage unit. Guess what? It's NOT a storage unit. Appreciate, according to Safe Storage, and only Safe Storage, an outside storage unit, is a parking spot. They have a few secure units, but I won't be dealing with this company again. They are misleading and INCOMPETENT!

From the owner: Safe Storage Carson City offers a secure and convenient way to store your belongings in the heart…read moreof Carson City. Our facility provides drive-up access, interior storage units, and dedicated boat & RV parking. With 24/7 security cameras, on-site management, and simple online payment, you can store with confidence. Perfect for homeowners, businesses, and outdoor enthusiasts, our storage units are clean, accessible, and built to keep your items safe. Whether you need short-term storage during a move or long-term parking for your RV or boat, Safe Storage Carson City delivers peace of mind and convenience.

Get service and get storage. The only thing I do not like is that they are raising the prices…read moreconstantly.

Was told I could move into a unit this morning by Troy. So I moved all my stuff out of my current…read moreunit in Carson City and cancelled my lease. Go to sign paperwork and Troy now says the unit has "damage" and cannot be rented. I was shown the unit over the weekend by a nice young lady and there was absolutely no "damage". Troy would not make it right and now I am stuck with no storage for my belongings. Worst experience ever with a storage facility.

The staff is amazing. The storage units and grounds are very well kept and clean . A little pricey…read morefor the area but would still recommend!!

I could not believe our good fortune when - completely unexpectedly during a rushed move following…read morethe sale of our home - I called Vinny's Minis and the friendliest, most helpful, and understanding person answered the phone (I'm sooooo sorry I forgot your name!). She didn't even hesitate or make the process seem complicated when she offered a unit that we were able to get into that same day. When I arrived a few hours later, exhausted and cranky and driving a 25-foot U-Haul truck, she made the check-in process feel completely painless. With her traffic control help, I was backing up the U-Haul truck in under 15 minutes! After rolling up the door to the storage unit I completely melted down with relief - it was ULTRA clean, easy to access, and the perfect size. About a week later when we realized the buyers of our home wanted to close in 9 days, I called for another unit - fully expecting to hear that nothing was available. Our good fortune hadn't run out - they had a 10x30 available the next day. The whole add-a-unit process was handled over the phone and online (we lived 45 minutes away at the time) so it was completely hassle-free. Once again, the second staff member (I'm so sorry I forgot your name!) who managed this part of the transaction was SUPER friendly and beyond helpful. The whole property is really well-kept and clean, the units were both very clean, the roll-up doors work perfectly, and we're just so grateful to have found a business with old-school, neighborly-feeling customer service. Thank you SO much guys!

I've rented with Armie, the manager here at Nestory Storage since Jones Mini Storage was purchased…read moreby them, I was already renting with Jones. Armie is why we have 2 units now, she saw my need and fixed my problem! Definitely stop here first and save a lot of hunting for a place to store, you will be glad you did.

Manager is friendly, knowledgeable, efficient ,above-&-beyond helpful…read more Office is comfortable, offering nice amenities, clean. Unit is easy to access, clean. I feel my items are very safe and secure here.

Very friendly and well maintained. Prices are very reasonable. Easy process for signing up and…read moresetting payments.

Their response was fast and excellent. I have a few things to arrange before I can commit but when…read moreI can I will certainly contact them. Doug

The property manager is seriously one of the most amazing people I've ever met and I'm literally…read morequite amazed at how wonderful she is! The pricing isn't even to bad but I also haven't really seen other places pricing. It was available and it took absolutely no time to get into, especially when I was dealing with an emergency. I have been amazed with how much of a quiet place it has been since it's right off fifth street and I do feel like my property is secure and safe! I love that there is a code to get into and to leave from. It's clean and like I've previously stated it's been quite quiet. I do wish it was more of a 24 hour place but it's no big deal that the hours are until 10 PM. It would be nice if it was at least midnight but again I don't mind to much! Property manager is a true professional who knows how to really manage this place! Highly recommend!

As soon as iStorage corporate took over, they started to raise prices, and suddenly there were tons…read moreof excellent reviews (obviously fake reviews with little to no changes or turnover in the tenants). The facility is in disrepair, and security is weak at best. There are tons of working units containing hazardous chemicals and machinery, which caused a fire in one unit. After the fire, the corporation evicted many tenants without any support or allowance - all while charging them full price. Would not rent there - overpriced for what you get. Other facilities nearby ended up being cheaper and better (cleaner, better locks, and better unit condition.

Great management well kept and maintained friendly hands on and very helpful very nice placeread more

Utilized El Dorado Storage but we recently terminated our lease due to having our own storage shed…read morebuilt at our property. Our experience with Eldorado Storage was very good. David Godley, owner, was very easy to work with and very accommodating. As for the the rental rate, it was very reasonable as compared to other storage facilities in the area. We also felt a sense of security with the using the recommended lock and automatic security gate which utilized each tenants individual code. The only minor nit pick would to say that the strorage unit is not very well sealed around the door as it can accumulate quite a bit of dirt. We also noticed some mice droppings when we moved out. However, we somewhat experience that with our own garage. Even still, I feel comfortable giving 4 stars to this business.