JUAN has done it again!!! I purchased a 2024 Honda Hr-v on Dec 21st and fell in love with it. I knew I wanted to take it home IMMEDIATELY and Juan made sure of that. His customer service, kindness, patience, acknowledgement and Everything else about him is IMPECCABLE! Today, I brought my family to purchase the same car because she fell in love with mines and what do you know.... JAUN EXECUTED IT!! He made sure she left with the car she loves and now she cant stop smiling and is literally on the phone with me now and I can hear her smile. Juan For President!!! Please Please Please understand that this Man is really on his Ps and Qs even under pressure. This is the guy for ANYONE. I mean that! He's Awesome! read more

Erick Alfaro and Miguel Alfaro made my day! I traveled a LONG distance for a great vehicle at a great value. They met and exceeded all my expectations and went the extra mile for me. Totally trustworthy, helpful, truly wonderful to work with. I drove away completely satisfied with a fantastic vehicle. Thank you, Erick and Miguel! read more

Took my car in for its service Jan 17th at 730am and Kevin was very helpful I explained to him what I needed and he took care of my n my Honda I appreciate good customer service and he was beyond great The Carson Honda team is always great It's where I got my Honda Accord. And where I'll be getting my car serviced because of their excellent service overall Definitely recommend this location read more

Vincent Enriquez was very helpful and helped me get the car I wanted. Worked numbers and helped me get the best deal. I got my 2024 Honda Civic Sport And I'm loving it. read more

Leilani, and Cesar Gutierrez were very helpful very pleasant made the whole car buying process very easy and understandable. This was a great experience buying a car through Carson Honda. read more

I came here to buy my first car and had such an amazing experience! Vincent was the salesman who helped me out and he was extremely helpful. He explained everything I needed to know and made sure I was more than satisfied with the car! Great price and such a nice guy. read more

Carson Honda - Auto Repair Near Me - Carson, California

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Cesario Gutierrez our sales rep. helped make it all happen for my little cousin to get his first brand new car. He was so attentive, informative and very nice. We had a great experience and I really recommend Honda in Carson. Make sure to ask for Cesario! read more

I decided to visit Carson Honda due to its proximity to my workplace for a simple oil change. To my surprise and disappointment, what should have been a quick task turned into a time-consuming ordeal, lasting a staggering 5 hours. The most frustrating aspect was the lack of communication. Initially, they reached out to upsell me on additional services, but afterward, there was complete silence regarding the status of my vehicle. I took it upon myself to call the dealership twice during the wait, hoping for an update, but regrettably, I received no response. It's difficult to understand how they could treat customers with such apparent disregard and the "advisor" didn't seem interested in providing any assistance at all. This experience was undoubtedly frustrating. I initially planned to wait for my car, but I'm grateful I decided to arrange a ride to work from the dealership, as otherwise, I would have spent the ENTIRE day at Carson Honda. My advice: Take your business' elsewhere! read more

I went to check out a 2020 Camry TRD...what I didn't realize is, the picture posted online wasn't the car that was waiting for me lol. The car had stickers/decals on it, and on top of that, I had to wait for it to get washed when I got there. The older Filipino salesman who helped me was nice, but, like many other car salesmen, proceeded to lie to me about the "car market" and how it's been slow, despite the auto industry having RECORD profits throughout the past 18+ months. Please do your due diligence and DO YOUR RESEARCH. I'm sure the dealership is good with most other folks, but this dealership just wasn't the right one for me. read more

While I was happy with the buying experience the more I thought about it, the selling experience was shady and misleading. They had previously called offering to buy the car months after I'd originally purchased, more or less saying they could sell me another one later on while offering a "high" Premium. It's really just a lie to get you in. Not o oh did they lowball about 5-6k lower than carmax, when I inquired about their original offer over phone, they said I could trade for a used car. Why would I trade a basically new car for a used car?? Pretty disappointing wasting my time with these cheap tactics. The only silver lining was this led me to go to carmax for an actual high offer. I'd recommend anyone considering selling here to do the same read more

Came in to check out the civics Mike C was extremely helpful and legit one of the best sales person I ever delt with. I ended up purchasing a new civic for a really low price and it's was so fast and quick thank you Mike colocho and Julian the manager. Two great workers I recommend them both read more

I would NEVER purchase a vehicle from this dealership again. Buyer beware I was sold a car alarm that was supposed to have been removed from purchase price . They waited so long to pay the bank for my trade in my credit score dropped significantly. Never again Carson Honda! read more

Bought a car with my husband and turned out to be a lemon car costing so much $$$ to fix. Too late now cause you made us sign a warranty (seriously?!) This company are just in it for the money and have NO CARE for any drivers's safety after purchase. We had 4 check light engines for the first week, along with an engine misfiring (did not mention anything, obvi it's your job to sell but wow the decency!!!) Scratches started to emerge more apparent due to the terrible paint job. How did you pass that up for sale??? Seriously how terrible are your souls cause this is just NOT ACCEPTABLE. I never write bad reviews but when you mess with someone's trust and money, it's really hard to be a pleasant person. read more

Went here to get an appraisal for my car and wanted to see if they could beat Carmax. I was told 20minutes but that quickly became 2 hours. They came back way lower than Carmax. The salesman, don't remember his name since I was already pissed off waiting that long, was ok if he didnt try to tell me the car I was looking at was cheap as is (it ain't) and I suggested I'll just go to Carmax and go directly to their sister dealership in Poway. He had no rebuttal for that. I couldnt leave right away as my key was with them. I'm a timid person but I had to get a little sassy for my keys. Hell, I was promised a quick appraisal only to waste my time with a lowball and some spiel about it being a great deal blah blah blah. As for the other two people I had interactions with, the receptionist and Leslie. I would give them both 5stars. Very pleasant to talk to and didn't have an aura of sleaziness that the other people here had. The facility was very clean and well kept. They had a doog amount of cars even during the chip shortage. I suggest just selling your car to carmax or carvana so they can't swindle you on your trade in at least. Then come here to buy a car. read more

Completely unprofessional and crooked! Jaun, the internet sales manager was very slow to respond and I had to keep calling back to try to get them to make a deal with me. He offered me $30,000 for my tradein and then that changed to $20,500 when I was about to make the 2 1/2 hour drive to Carson Honda to buy a used truck from them. Total bait and switch! Then when I asked him to honor the deal he wouldn't. After that I decided to purchase the truck and sell my truck on my own, he wouldn't return my calls. Finallly he called back after several emails and phone messages to tell me the truck had sold 15 minutes after the last time we had spoke. Total crooks! Don't buy from these A-holes. read more

Carson Honda - Auto Repair Near Me - Carson, California

I've had my car serviced here 3 times and would not go to any other Honda dealer for service. The service advisor, Malik, was great. Very personable, not pushy, very informative, and applied the best discounts on offer at the time of service. Give that guy a raise or a promotion! The only reason this is not a 5 star review is because the drain and fill of transmission fluid was a bit pricey. I probably could have saved $100 elsewhere but didn't have the time to go anywhere else and they've always provided good service. Highly recommended for dealer service. read more

Tried to get oil change on my accord Talked to 2 service writers nobody wants to help Talked to service manager he wasn't any better just sat in his seat and said oil change got on phone didn't apologize or Try to make any effort to help me smh I guess if it doesn't bring in big money it's a waste of their time Poor customer service read more

This is literally the best place to get a car! The customer service is great and super helpful, they will do everything to help you get a car. I would like to thank Joseph Jorge and the manager who looks like Elvis for going far and beyond to get me my dream car on a budget during these hard times! read more

Carson Honda - My new car!!!! :) - Auto Repair Near Me - Carson, California

We've leased 2 CRVs from Tim and his team and the experience has been 5 star. We worked w Julio on the first CRV and came back a few months later for another car, this time working w Vinnie. Both salesmen are cool, chill guys. No hard sale. No pressure. No hassle. Tim, the GM is an honest man and has been w Honda for decades. He understands the value of a dollar and that most people just want an honest and fair transaction. Tim and the team have won my business for life. I will only buy cars from Carson Honda. Btw- My daughter left a sentimental figure in her previous lease. Vinnie went out of his way to safeguard it from being thrown away and Tim personally delivered the little guy to our home safe and sound in time for my daughter's 21st birthday. She got her new CRV and her lucky figurine to boot! read more

Carson Honda - 2024 CRV - Auto Repair Near Me - Carson, California

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Wow... Today I was approved for an Audi 2017 A4. This is a true beauty and it's in perfect conditions at a super low price and practically no interest. I had am amazing team both Jose and Cesar Gutierrez were incredible. Cesar seemed to know way too much about cars, had an amazing attitude and outstanding Customer service skills. He made me feel right at home never turned his back on us and truly serviced with a SMILE. God bless you ALL HERE AT HONDA read more

Carson Honda - Audi A4 - Auto Repair Near Me - Carson, California

If your looking for a New / used Honda vehicle DON'T go anywhere else, I have bought a New civic for my daughter in October, sent my buddy to get a new Accord in November and just took my sister n law to buy a New 2024 pilot trail sport edition yesterday , All around 5 star dealership , Can't be more satisfied with my sales person Miguel Alfaro beyond Professional and knowledgeable and sales manager Javier Hernandez, these guys know there stuff and made the deal happen not once but 3 new cars in 4 months , these individuals are why I will continue to make the drive to Carson Honda for years to come and Refer Everyone to these guys . And one more thing they have a Huge inventory... Great job once again guys , read more

Estevan Salgado was a very well personal and wonderful attitude and made the process easy for me. He was very helpful and patient.

Called today at 830am and ask if I could bring my car for service without an appointment, lady on the phone said she would confirm first, after being on hold she came back saying I could drop off the car and it would be ready in the afternoon with a charge of around $150+ for a diagnose, so I made schedule arrangements for work and got to the dealership 30 min after I had called them, to my surprise when I got there, I was refused service stating I needed an appointment, spoke to manager Alan and he stated that I could drop off the car but would be ready until the next day. I explained to him that I had previously called, showed him my call records on my phone and he stated that I called the 1800 number. Long story short, my car was never serviced, I wasted time and gas taking my car there in vane. This is a reflection of poor organization and communication among staff members and management that results in a negative impact to business and customer experience. This could've easily been avoided if the correct information was given to begin with and staff providing service when they said such service was available. read more

Carson Honda website advertised in 2020 Honda CRV for 27,000. The picture on the website was blue but the car description was Gray and Sandra the staff we communicated with a sure does that the car is available and ready to go. We drove 46 miles each way to the dealership and Sandra was nowhere to be found and we just waited for 45 minutes for no reason. This is a highly unethical practice of bait and switch. Obviously they offered me other cars in their dealership and I explained that we specifically drove down to Carson for this particular vehicle. I asked for the manager Sebastian who was very nice and try to accommodate us by putting gas in my car which obviously just covered one way as we had just filled our car before coming here. Sebastian said that the car had two faulty parts and could not be sold. I complained that it was advertised as certified pre-owned and if the car had faulty parts it should have never been on the website for sale as a certified pre-owned. This is truly unethical and unprofessional practice of false advertising to get clients for one thing and sell them something else. The manager said they would let me know once the repairs are made so that I can come and purchase the car and this remains to be seen. read more

I'll start off by saying I've been working at dealerships for the last 9 years, so when it comes to buying a vehicle I can have my nose in the air and be difficult. I've seen the pricing of used and new vehicles sky rocket for supply shortages and shipping shut downs. Every single dealership is struggling with inventory so it's understandable to see price increases. I've seen new tacomas with 27k mark ups and even a RaV4 with a 40k mark up. It's the wild west right now. Carson Honda was still fair priced in the middle of this retail storm and my girl was able to get a Honda fit at a deal. After driving it home I inspected the vehicle myself and found a few red flags and safety concerns, I was heated. Decided to make a phone call and talk to the Manager Octavio Rodriguez. After bringing up my concerns he was absolutely empathetic to the situation and jumped right on it. He handled everything within the hour. He was a straight shooter and backs his business. I'm 100% satisfied knowing that Carson Honda backs the sales they make and I'll be sure to come back and recommend to friends. Thank you Ocatavio. read more

Smooth process, Thank you both Cesar and Francisco for your time and patience. Looking forward to other future purchases specifically at this location . read more

Carson Honda - Honda Civic sport 2022 - Auto Repair Near Me - Carson, California

Salesman lie they say they have and want you to waste your time and knowing car is not in stock!!!

I came here to have my mom's car serviced and she wanted to be near a dealership close to gome .. I waited 25 minutes for a service advisor to come out only one car infront of me when I arrived.. when the service advsor(ERIN MAURICIO) came out I inquired why I had to wait so long for someone to come out .. he told me that they don't do walk ins bit I told them to let me take you so let's gwt your car done .. not happy with this kind of service rendered here . But my mother wants to be close to home easier for her .. however should I bring her car for service again I will go ro Scott Robinson honda 1435 e 223rd st 424-738-1841 read more

It took me forever to write this review and for that I apologize but this review goes out to the Carson Honda team and especially shoutout to TIM!!!! I just moved to California and was in desperate need of a vehicle and Tim helped me all the way and made life so much easier. He helped find me the perfect car and explained the process and steps so that I could get my new car. I owe it all to his time and patience and honestly never really see this kind of service at dealerships anymore so I appreciate it so much!!! Thank you for all of your wonderful help and the warm embrace walking into this location!!!! If you guys ever need help choosing a location to snag a car, choose this one and ask for Tim! He is awesome!!! read more

Carson Honda - Auto Repair Near Me - Carson, California

SALES DEPARTMENT At first, I got annoyed with them but hey, we're human and screw up so they repaired the relationship and text me back the next day. We made a deal that I originally wanted. After the hiccup, they gave me a beautiful 2020 Honda Civic Sport at a great price. HONDA FINANCIAL again for lease/credit. read more

Carson Honda - BEAUTIFUL 2020 HONDA CIVIC SPORT HATCHBACK LEASED - Auto Repair Near Me - Carson, California

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Last weekend my family and I went to go look abd see how much we could get for our family car. The associate Serge colocho was the gentleman who helped us. He made us feel welcomed and answered all my husband's questions. Not once did we feel pressured like at other dealerships that we've visited in the past. He worked with us and got us into a 2022 crv that our sons fell in love with. We will definitely be going to him for future purchases. Thank you Serge for your patience and great customer service. read more

Carson Honda - Auto Repair Near Me - Carson, California

Go elsewhere! Time wasters who literally ghost customers! Leilani tesponded to an inquiry about a car they had, said she'd get back to me and never did, despite me waiting and following up! I later contacted her manager JUAN, who said, don't worry, I will get you the car, had the car coming in and guess what ghosted me again! Rude time wasters! read more

Great service. Very attentive. My only complaint is overheating that there was only one key and a manager was wondering why someone was so attentive. From my understanding the salesperson had to explain that I came in knowing what I want and they took care of me. It also would have been nice to see a more diverse staff. Excellent service nonetheless. I will definitely come back for our next purchase. Car is perfect for our family. read more

After experiencing a horrible car purchasing experience at Long Beach Honda in 2008 when I got my first car, I was understandably wary when it comes to car shopping. So I did my homework and called several Honda dealerships in the area to scope out the market (including Gardena Honda, Honda World in Westminster, and Norm Reeves Honda in Cerritos). Carson Honda was among the fastest ones to get back to me. I got in touch with a sales representative right away, but when I arrived at 6 pm, she had gone home already. Fortunately, Octavio was there to help. I also met Tyler at the same time. They informed me that the 2018 Civic Hatchback I am interested in test driving was located in their Santa Monica lot. They were apologetic and I understand their dilemma, so I returned two days later. Octavio contacted me two days later and got the car ready. I couldn't go on that day due to my busy work schedule, but when I ultimately returned over the weekend, the car was cleaned and ready for my inspection. It was love at first sight. I took it for a spin with Tyler, and I was sold. There was no surprises when it comes to the pricing. I was charged exactly for the price I was quoted over the phone. The whole process was painless (and even mildly pleasant). The only downside was that it was a Sunday and I could not purchase the cargo tray I wanted because the parts department was not open on weekends. One day after I took the car home, I noticed that the dome light wasn't turning on when the doors opened. I contacted Octavio again, and he was quick to get back to me. Eventually, I figured out the problem myself by reading the manual cover-to-cover the second time. Overall, it's easy for me to see why Carson Honda consistently wins service awards among the dealerships. The superb service speaks for itself. read more

Carson Honda - This was the first picture of my car Octavio texted me. - Auto Repair Near Me - Carson, California

After going through 4 dealers, this was my last stop and Kieson did an amazing job at handling my situation. We came in pretty late at like 8PM so it was pretty close to closing, but they took us in. Brevity and clarity was all I needed, not some sales shpeel bs I got everywhere else. Kieson calculated everything and explained all the numbers to me. He is very patient and kind, like seriously, after 4 dealers I was about to give up. But he helped me though it, and even put the red bow on top Even though I walked in with the Lakers losing, I walked out with a win on a new car. Bonus points with Kieson's OVO mask. read more

Carson Honda - Auto Repair Near Me - Carson, California

Just got our new accord sport here. It was Levi who helped us the entire process and made it easy for us. Levi answered all our questions, very professional and efficient. BestIt never took us long to drive home our new car. -Cheryll- read more

Carson Honda - Auto Repair Near Me - Carson, California

My name is Herb R. my wife Jacquelyne and I had been very happy with Sales Staff at Carson Honda. We just purchased our 7th Honda Accord from there. (2023 Honda Accord Touring) We highly recommend them. We like to special Thanks to our salesperson Paul Saman, Gen Mgr Tim . Sales Mgr Francisco R, Sales Mgr Juilan, Finance Mgr Luis and The Best Finance Director in the Business Tracey. This Dealership handles Business from Sales Team to The Business Office Staff after you made your Purchase. THANKS ONCE AGAIN! read more

Though we weren't able to work out a deal. I appreciate the professionalism of Juan Deloa. It's literally too crazy with car prices these days. But if it ever gets better, ill be back here. read more

I was speaking to Lelaini for a couple days about a Infiniti q50 sport decided to come today May 9th all the way from Riverside to Carson and she even messaged me in the morning asking if I would be stopping by. As well yesterday she messaged the car was still available at 8pm. Come to find out it sold yesterday very disappointing to have my time wasted she should do her job better and make sure the car is available when I told I would be stopping by any day even replying to her morning message no wonder she wasn't replying. Thanks for nothing!!!! read more

Two years ago, I bought a beautiful Honda Fit from this dealership for a phenomenal price and enjoyed zipping around in safety and comfort. This is in past tense because, as most of us have experienced, 2021 was an unlucky year and my car was T-boned and deemed a total loss. Tail between my legs I searched high and low on the internet for a similar economical hatchback without much luck. Weeks of scourging the internet resulted in either cars that seemed to be over priced or salvaged. Lucky for me, Helpful Honda Guys really are worth their weight in gold. After a quick conversation with Julio Hernadez, we were able to track down a Honda Fit in Escondido that proved to be the car of my dreams. The next day after discussing with the manger, they were able to pick up the car for me and drove it to the Carson location. One test drive later with Honda's best salesman and I was sold! An interesting feature at this dealership is that they utilize Sonic Pricing. Which means I don't have to haggle because the price of the car is already fair. This made all parts leading up to financing a breeze. Luis Razo was incredibly thorough with reviewing all paperwork of the sale with me. He answered all my questions and even showed me a picture of his dog, lol. If car shopping stresses you out and you don't like to spend beaucoup bucks, come here. The staff will treat you like friends and you walk away feeling like you're family. 10/10 experience and I hope to buy more cars from Carson Honda in the (distant) future. New year, new car, who dis! read more