Came in for service as a first time customer. Impressed by the team's friendliness and great service. Special thanks to my advisor, Hunter, as he kept me updated and made me felt appreciated as a customer. Thank you to Carson Nissan for the positive experience :) read more

First off Jasmine was amazing n. 5 stars. She was kind, patient, answered questions and treated me with respect- unlike her colleagues who literally didn't even have a professional salutation at our initial meeting in the office. I went to the dealership to purchase a vehicle after reserving it online. Prior to my visit, I had been communicating with a salesperson named Raymond for several days. At no point did he disclose that the vehicle would not be available when I arrived. When I got to the dealership, I was immediately asked how much the car was worth. I found this to be an odd question since I was not selling a vehicle. I later realized this inquiry appeared to be related to attempts to increase the sale price beyond what had been advertised online. This discrepancy between the advertised price and the price presented at the dealership raises serious concerns regarding compliance with California consumer protection laws and regulations governing vehicle advertising and pricing. Consumers have the right to rely on advertised prices when deciding whether to travel to a dealership, and changing the price after the customer arrives can be considered a deceptive sales practice if not properly disclosed. I incurred the time, expense, and inconvenience of traveling to the dealership based on the advertised price, only to discover that the terms presented in person did not match what had been represented online. Had the actual selling price or required additional charges been accurately disclosed before my visit, I could have made an informed purchasing decision. I request that this matter be investigated to determine whether the dealership's advertising and sales practices comply with applicable California laws and regulations governing vehicle advertising, pricing transparency, and unfair or deceptive business practices. Throughout the transaction, communication was extremely poor. Raymond rarely returned phone calls or text messages. I had sent him several specific questions regarding the vehicle before arriving, yet I received little to no response. We had agreed before my arrival that the vehicle would be fully fueled and fully charged. Instead, when I took delivery, the gas tank was only one-quarter full, and the battery was completely discharged. This demonstrated a lack of preparation and respect for my time. I expressed my concerns related to this conduct by Yossef and he flat out told me that his conduct was legal and that his actions were consistent with your companies business standards. Raymond essentially ceased communicating with me during the sales process. He did not return calls, failed to respond to text messages, and only became engaged again when it was time to screw the temporary paper license plate onto the vehicle. After the purchase, I requested updates regarding: The status of pending repairs. Confirmation that the vehicle would be fully fueled and charged. An update regarding the condition of the tires. Written documentation confirming that the charging system was functioning properly since the vehicle had not been charged as promised. The overall experience was frustrating, unprofessional, and fell well below the standard of customer service I expected. The lack of communication, failure to honor commitments made before delivery, and poor preparation created unnecessary inconvenience and significantly diminished what should have been a positive vehicle purchase. I believe prospective customers deserve transparent communication, honest advertising, and a dealership that honors the commitments it makes before a sale. read more

Carson Nissan - Car Dealers Near Me - Carson, California

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I honestly can't thank Edgar at Carson Nissan Service enough for finally ending a two-month nightmare with my car. If you've ever dealt with a stubborn "sensor not ready" issue during a smog check, you know how incredibly frustrating it is. I had spent weeks doing endless drive cycles and going back and forth to my local mechanic with zero progress. I finally decided to take my car to a Nissan dealer as a last resort. Going to Carson Nissan was the right decision. Edgar, the service advisor, was a total game-changer. He was so honest, patient, and helpful. He had a tech take my car for a long freeway run to really diagnose it, and when the first part swap didn't quite do the trick, he figured out that he needed to perform a full computer reset. He asked me to leave the car for a couple of days and even gave me a loaner without any further charge. The best part? When I came to pick it up, not only was the O2 sensor triggered, but he had already run the smog check himself and sent it to the DMV for me! After months of a major headache, it was just... done. If you need someone professional, honest, and who actually gets the job done, go to Carson Nissan and ask for Edgar. You won't regret it. read more

Worst service ever! I do NOT recommend coming here. Went in originally to get a noise fixed, Got suggested to change the drive belt to get rid of the noise. Payed for it to get fixed and not even 3 hours of having the car the car was STILL making the noise and the "new" drive belt BROKE NOT EVEN 3 hour of having the car back, while having my son in the car. it could've literally caused an accident. went back to take the car. while in line i had conversation with multiple customers making complaints about there bad service and the inability to fix the problems they've been having. drive belt was fixed again. even tho the main prob wanted fix was the NOISE. service advisor wasn't helping and couldn't admit to misleading me on fixing the problem i wanted fix. manager wasn't helpful either. we found an amazing mechanic that was able to fix all of it with no problem and was completely honest thankfully. AND LESS PRICE DO NOT COME HERE read more

Carson Nissan - drive belt nowhere to be found - Car Dealers Near Me - Carson, California

Martin and Kathryn were truly amazing! They got me in and out with no hassle or back-and-forth. They made the entire car-buying process smooth and actually made me feel great about purchasing my car. They were professional, friendly, and helped me get a great deal. I would definitely recommend Martin and Kathryn to anyone looking for an easy and stress-free car-buying experience. Thank you both so much! read more

I rarely write negative reviews, especially because I had such a great experience with Carson Nissan the first time around. I purchased my 2020 Nissan Rogue here and absolutely loved it. The buying process was smooth, the customer service was excellent, and I had zero issues with the vehicle. I kept that car for 5 years up until I traded it in December 2025. That positive experience is exactly why I came back to purchase a brand-new 2026 Nissan Rogue. Unfortunately, this experience has been the complete opposite. The problems started almost immediately. The paperwork and vehicle transfer were not handled properly, which resulted in me receiving tickets that I shouldn't have. On top of that, Nissan kept both my old and new vehicle accounts open for several months because my previous account was never closed out correctly. The vehicle itself has also been incredibly disappointing. In less than six months of ownership and with fewer than 10,000 miles on the car, I've had to come in for three separate tire replacements. My muffler also fell off and had to be replaced, this is something you would never expect on a brand-new vehicle. The most frustrating experience involved my most recent tire replacement. I scheduled an appointment after being told the tire had been ordered. I arrived for my appointment, waited over an hour, only to be told they had given my tire to another customer the day before. They had to order yet another tire and asked me to come back two days later once it arrived. This was after multiple appointments just to get a single tire replaced. At this point, I'm honestly considering getting rid of this car altogether and purchasing a different vehicle just to move on from this experience. It's incredibly disappointing because I came back to Carson Nissan based on the excellent experience I had with my 2020 Rogue. read more

I dread having to get a car serviced, I know the car sales spiel. So I listen in an amused manner, but the sales person has no chance and as I listen to the speech, I wonder... should I just let them know I am here for a simple tire rotation and not a trade-in? Lol! That's where Victor comes in! He knows how to treat customers, no hassles, no unnecessary services, asks but doesn't push on recommendations and if I have a question I know I can call and ask him for advice. Great guy all around. It's a bit of a drive but very much worth the peace of mind that I am leaving with the best service and kindness, I can ask for. I know my kid will be driving in a perfectly serviced car! Shout out to Victor! Really down to earth Service Manager! Thank you for reading! Happy Holidays and be safe!! _@just_._jax read more

We had a great experience at Nissan of Carson. We stopped by because we needed to charge our car, and the team was incredibly helpful. Ryan, the sales manager, was polite, welcoming, and allowed us to use their charger without any hassle. It's always refreshing to come across businesses that are willing to help out even when you're not there for a purchase. Really appreciate the kindness and professionalism from their team. Thank you again, Ryan and the Nissan of Carson crew! Highly recommend stopping by if you're in the area. read more

Carson Nissan - Car Dealers Near Me - Carson, California

I got the same car they told me it would be 23,000 I'm now paying 63,000 please don't go here

This place is a no good. It's no good. They have false advertisement. They said they had 2010 tundra. $10,000. My boyfriend talked to Crystal to the sale person she gave him the address so went when we got there she said wasn't for sale she should've said that at the beginning, so we wouldn't drive from Corona to Carson. read more

Great customer service and great facility! Chris Owusu in sales was great! Happy to give them my business! read more

Carson Nissan - Our brand new 2026 Rogue - Car Dealers Near Me - Carson, California

I leased a 2026 Nissan Rogue SV on 4/1/26. It was my first new car lease ever. My sales associate Crystal was beyond knowledgeable, kind, and helpful. It was an amazing experience as we all know that finding a car and the time at a dealership can be tasking. I am beyond thrilled with my new vehicle. I would definitely recommend this dealership to anyone. If you're looking for a new/used vehicle, go to Carson Nissan and definitely ask for Crystal. She is the best. Thanks read more

Carson Nissan - 2026 Nissan Rogue SV - Car Dealers Near Me - Carson, California

Great customer service, Zadia! She was so helpful and explained everything I had questions on. She helped me from beginning to end. She's awesome! read more

I purchased my car here and have been taking my Nissan to get serviced here ever since. I took my car in for an oil change and received a report noting all the fluids were fine. A month later, my brake fluid is completely dry and I had to bleed the fluid lines. My coolant was also very low. They obviously didn't check any fluids and passed it off as fine. I called and Alberto was extremely unprofessional. I told him the report he provided showed my fluid levels were fine when they weren't. He didn't offer to take a look at the car. He just said they would do nothing about that. He actually told my dad on the line that we were trying to pull a fast one on him and get services for free. I didn't ask for new brakes at all. I just wanted to advise that they provided false information that is now costing me. When I asked to be transferred to a manager, the call was dropped. read more

Brought my 2021 Sentra here for an engine oil, brake fluid and transmission fluid change. The service staff were friendly and helpful. The pricing was fair for the amount of work needed. Major bonus points to them for not unplugging my dash cam which a lot of service centers tend to do. I would trust my car here again and recommend them for future work. read more

Now, Dec. of 2025, five years later, and many, many toll road fee notices (with me having to provide numerous proofs of my trade-in to various toll road agencies), my Feb. 2020 trade in to Carson Nissan is now impounded. I called the Sheriff and then the tow yard that was noted on the Sheriff's impound notice. In the past 5 years I had submitted a release of liability 3 times to the DMV, so I was told to ignore the impound notice and they would be selling the car I traded in at an auction. Carson Nissan never transferred title on my trade-in. They left it in my name and someone drove it for 5 years and put over 150,000 miles on it. I am beyond done with Carson Nissan. read more

If you value your time and money. Do notttttttt waste your time buying a vehicle here or any Nissan dealership. I bought a 2025 Nissan Kick in June of 2025. The BIGGEST mistake of my life. I went out for a test drive with the radio on. I have never test drive a vehicle with the radio on. If I knew it rattles when accelerating, I wouldn't have purchased the vehicle. I brought this car back the next day asking why does the vehicle rattle when accelerating. Nobody couldn't answer that or "pretended" not to hear it. They advised me to make an appt with the service dept. I made an appt with the service dept within a week. I assume they already knew of the issue. The tech response was couldn't replicate. WHATTTTTTT that rattling noise is loud. Each time I brought it to the service dept they said they couldn't replicate the noise but would say it's coming from an engine component. The car stalls when changing from drive to reverse. The panel has glitches. It hasn't made a year yet and I've brought this car to the dealership sooooo many times. This vehicle has cause sooooooo much stressssssss. I'm not going to go into details about other experiences but don't waste your money dealing with Nissan. Runnnnnnnnnn fyi I even been through Nissan Consumers Affairs(BIG joke). They don't deserve 1 star. read more

Was looking for my first car with parents as a noice driver. These seasoned sales agents are so good with family and defusing tension. No fluff. They where strait to the point in numbers and details and made changes that truly closed the deal on my new white Nissan Versa read more

Carson Nissan - car - Car Dealers Near Me - Carson, California

Went in purchase a car during this time to get my money they were very helpful but once I left the dealer and now 1 month in a half later Calling texting and asking to speak with management about my second key to the car they don't respond answer calls and keep giving me the run around a spare key is about $300 and up and they can't seem to give me my key and now I'm here writing this review to let everyone know once you pay they will ignore you I'm gonna have to see how far this will need to get escalated for me to get my key from them Sales person's name is Jessica the person that keeps giving me the runaround and doesn't follow through on her word Ricardo, who Jessica says was the person that she needed approval from is now letting me know that he has nothing to do with that that is not his job Joseph, the general manager doesn't seem to be able to return a phone call or answer the phone to speak to him read more

Natalie and Stephanie were very helpful with my service needs. I recommend scheduling with them for service. Great experience. read more

Carson Nissan - Service dept - Car Dealers Near Me - Carson, California

Found a decently priced used car online, which drew us here. Made an appointment with Zuri. She was helpful, friendly and took care of us. All of the staff were pleasant and we had a good experience. Took one star away for not being forthcoming about hidden fees added to price for those *extras* dealerships force you to add, most of which are not needed or explained. Theirs was a few thousand more than other places. But the decent base price kind of made up for it. Overall good experience and would recommend. read more

Carson Nissan made the car-buying process easy and stress-free. The staff was friendly, helpful, and worked hard to get me a great deal. Everything was smooth from start to finish. Highly recommend this dealership! read more

Carson Nissan - Car Dealers Near Me - Carson, California

So unfortunately we had to go car shopping and had been dreading it. We didn't go to our regular dealer just because I saw something I liked online here, and I'm happy I did. Hussein was super friendly and helpful, yet was not pushy. He gave my family and I space to talk things over, yet was always willing to answer any questions.... And we had a lot of questions. We finally started talking numbers and the manager was great made it super quick. SURPRISINGLY. Hussein was sweet enough to not pressure us into get something ON the lot and go pick up the car I wanted from MISSION HILLS in peak traffic! He's an MVP, bc I could never. We signed all the paperwork with Ricardo who was bilingual and very friendly, made great conversation with my mom, so that was nice to have! Went over everything and again answered all our questions. Their system was a bit glitchy so we had to restart a few times, but hey we all know car buying is a long process. We went home and got a call around 730pm that our car was at the dealer and ready to be picked up. Hussein delivered our car gave it a bath and off we went! Definitely will recommend this dealer, they had so many options on the lot and inventory online. Thank you for making the process so smooth! read more

Well, first off Melanie anything I write on yelp is called my first amendment here in America. We honored that second of all the reason why I know the bathrooms and the stairs are disgusting is because you're downstairs bathroom had toilet paper with shit all over it and I had to walk upstairs and touch the railing and it was disgusting third I was trying to buy a used Toyota 4 runner and the sales guy came up to me when I walked through the door and said let me get someone who knows more about Toyota as I waited 25 minutes where I proceeded to walk into the finance department where I met the sister of Tom cause I know you're not an owner Tom and another silent partner named David are and she proceeded to tell me I needed to wait in the lobby and then two other guys came in the finance office and they were speaking their native tongue and fourth if you would like to meet, I can come to the dealership and we could talk in person instead of sending these messages back-and-forth because you being a so-called business owner, that's not how you talk to a customer you were rude and condescending making it sound like I wasn't even there but it's OK. I went to Toyota next-door and bought a brand new 4 runner and I told all my friends not to come there. I know you guys just bought the dealership from Lithia. You won't last long. It's been through 4 Owens already and the way you act you won't have that much customers you need to take a customer service class and I'm in this industry, so I know what the fuck I'm talking about. read more

So we saw this used car online, liked the price, and scheduled an appointment for Saturday (it was Monday when I scheduled the appt). I get a text from Jose saying that they had the care and were ready to show it to me on my appt date. I go in on Tuesday because I happened to have the day off and they tell me that the car wasn't there and that it got sold. Then why schedule an appt??? They werent even gonna tell me that it wasnt there! Then they brush it off like nothing and end up selling me a different car for 4k more than the actual car I wanted!? I used their online trade in function to see how much I could get for my used car and it said 4k, once I get there and am ready to trade they lowball me to 3k?! Then it took literally HOURS to get everything ready. If I hadnt stood up and looked noticeably irritated then I'd probably still be there! Itzel was the only one who busted her ass to help! The 2 stars are because of her! Then the finance guy kept coughing like we werent in a small office close to each other! I mean I get it but damn, be mindful! My last visit here was great, but I guess the customer service aspect has gotten way too lax. read more

On 12-21-2025 I Called and asked if they were able to replace a lightbulb in my tail light, lady said yes so I made an appointment. Next day on 12-22-2025 on my appointment I get checked in by some lady I forgot her name she asked why I was there I told her for my light bulb replacement. Mind you at this time she looked at my car the year and model not once did she say anything about this newer model doesn't run on lightbulbs but LED sensors. Anyways they take my car then 2 hours later she says that they can't replace the bulb in the tail light that I would have to replace the whole tail light, I was so mad and asked why didn't she say that the first time why make me wait 2 hours, then she first says it would be 2k so I freaked out and said what ! For a tail light?!! Then she checks and says oh nevermind it's $795 . At this point I just don't understand how these people work here it's mind blowing she doesn't know anything about cars but she's a service agent. Horrible service at that location. read more

Friendly staff. Good service. Prices seem reasonable. They provide courtesy ride to DTLB.

We purchased a CPO Car from this dealership. They only had 1 key and told us call us on Monday we will get you the second key, no problem. We have been calling for weeks and everyone gives us the run around. The GM, which actually closed our purchase, has not called me back or retuned any of my voicemails. Do yourself a favor and go to a professional dealership this location is no good. They have absolutely no customer service. read more

How are yall gonna list a car for 19k and then upsell it to 28k with 14% APR/ almost 500 dollars a month to pay it off?? Then they brought it down to 480 a month. Which btw I was going to go through my own bank to finance this car but the conversations went in a circle. With that price I could buy a new car, not a used car. The guy who tried selling the car to me was nice don't get me wrong, cool guy. But this is absolutely insanity. Most folks can't afford such a steep monthly payment in this economy. This place ain't truthful, go look elsewhere read more

Dean and Ryan are the best. They helped me get brand New 2025 Nissan Kick Just what I wanted, must come down to Carson Nissan and these wonderful Guy, and don't forget to Nathalie she is beautiful and awesome too! and has the best personality. read more

Never again coming to this dealership they do not care about your time. They only care on getting you to their dealership. Zury chat me if I'm interested with used vehicles and I said I want to see the Honda accord, Honda Civic and Subaru. When we arrived there yesterday the 25th of June Ethan said that the cars we mentioned were at mission hills and Zury was off. This was waste of our time and this dealership only cares on getting you at their dealership. read more

Just bought a new car from Ryan Wein. It was a great experience, he was professional and prompt. We drove in for our 1pm appt. He had the car I wanted to test drive ready and waiting to go. Highly recommend Ryan!!! read more

The salesman was new and very nice. They were advertising a 2015 Kia Soul for $7995. Test drove it said I would pay cash but then they wanted $12500 for it. What???!!! Their answer was I needed to.pay for the paint protection. It had scratches on.one side and was 10 years old. No thank you. These add-ons should be illegal. We walked. Found a vehicle at another dealer who did not charge extra for the paint that was already on the car. Smh. read more

Edwin Xuncax at Carson Nissan is awesome! He's always smiling, super friendly, & has a great attitude. My early 7 AM appointments are never stressful because he's so helpful and really respects my time. He goes above and beyond every time, and I always look forward to working with him. Thanks, Edwin, for making my visits the best! read more

Got my money back from the lawyer and ended up winning the case. Turns out they are now in new ownership so I'm not sure how that's gonna go with new people. But I still wouldn't recommend to go g here since I'm always hearing bad about this place now. read more

Zury is the truth Tony the financier is your friend Went to buy a car called and asked for final price before showing up and they were transparent the whole time. No reindeer games on Xmas. Apr reflected actual payment and ending number There was no back and forth it was just forward If you're looking for a car don't waste your time just come here seriously in and out in under 2 hours read more

Can I just add that the general manger reached out TO ME PUBLICLY here on Yelp and when I emailed her back PRIVATELY to respond per HER suggestion, she said nothing. They dont care about their customers buying QUALITY cars from them at all! They need to be reported to the BBB! Stop selling poorly running cars and offering up false concern! "We hope to regain your confidence in our team." YEA RIGHT. read more

Sneaky Snakes. Crooked Practices. Liars. Broken Promises, wrong information , false advertisement.. Do not Recommend. They act like they are helping you out financially but only to find they are looking to make money at your expense and hope you are dumb enough to not catch their sorry dirty practices. DO NOT TRUST. To Bad that the decent Sales Staff have to deal with the old CON ARTIST Management. GO Else Where. Karma will handle what they deserve. read more

Still waiting to hear from manager, Victor regarding my refund of $200. Called today, November 3, 2025 around 11:00 AM. Was on hold for 40 minutes. Decided to hang up because I don't think he will pick up the phone. Called on a different phone and asked for a call back. TERRIBLE!!! read more

Worse dealer ! Worse service! Lack of communication between sales person and people purchasing cars.. I will never be back to this location either recommend it to any one I know... they let me drive a Nissan Altima for over a month within the month a girl named Ari couldn't pick up the phone everything thru text ... I go give a down payment of 2000 dollars I explained sales person my current situation which they said it was fine . They had me back and forth with my job trying to to verify my employment etc ... and this Friday I get a text not a call a text telling me I need to take my car back to their location or I will loose my dowpaymet ! Like how are you gonna let someone drive a car for almost 2 months and juts ask for the car smh..... very unprofessional like at least give me a call and explain the situation if there any other way we can fix things up but nope ... very rude never coming back .... read more