Horrible experience so far. The manager is more concerned with the finances than the families. He…read moresaid he made assumptions.

Kind, caring people who have gone above and beyond for us during this difficult time. Working with…read morethe staff here has been amazing. They met with us the same day, listened to what we were attempting to accomplish in terms of a memorial service, had references readily available, and allowed us time to use their conference room and pull all the elements together. On the day of the service, they were more available than we had ever expected them to be, and didn't rush us in any way. Everything went perfectly, and their services were an important reason why it all went so well. For an extremely cost effective way to handle final expenses, we didn't feel like we were getting sub par service; far from it. I've been to the full service places that come with plenty of guilt to push you to spend more money during a time where you are ill equipped to make good decisions. Here, we received everything we wanted, no high pressure sales tactics or guilt. I can't recommend them enough, they are awesome people! Thank you very much for everything you did for us.

Rude! Unprofessional!…read moreDisrespectful! Too upset to right more. As you would Imagine this is a stressful and emotional time. I was just in awe of the blatant lack of empathy they had. When it is their business to have empathy.

Extremely grateful for the kind and compassionate girls at Palmer mortuary. Especially Jessica our…read morefuneral director. She is very kind, compassionate and explained everything to us. Went above and beyond with much grace. It takes a special kind of person to guide grieving families during tough times such as these and my family was taken care of every step of the way. I will always have a very special place in my heart for her and the way she treated my family in our time of need. Thank you Palmer Mortuary for all that you do.

Kacey Jones is a terrible person. She has refused to allow an indigent family to view the body of…read morebeloved father lost in a car accident. She will not allow them to ID the body, which has not been viewed by the next of kin. Whether she legally must allow it or not, she has no compassion and this funeral home doesn't deserve your business.

Went to a memorial for a good friend for many years ago And upon arrival found out that the priest…read morehad And emergency and could not be there So you would think that another priest would have oversee this service but that didn't happen either so you would've expected someone from the funeral home or the funeral the director to preside over the service But none of that happened and the sister was left to scramble And cover the service by yourself I truly could not believe that was left to happen Thankfully she did a great job

Funeral Director Kristi Cortez's customer service is exceptional. During a family's most difficult…read moretime she is genuinely empathetic and compassionate. She makes sure that everything is thoroughly explained and ensures that the services align with family wishes. I've dealt with other funeral homes and it feels like a cold business transaction. The experience at Camero Funeral Home is the complete opposite. As a result of such care and passion for the work, I have already started my funeral preplanning arrangements.

From the owner: Contact us today!…read more Alamo Brooks Cremations Plus in San Antonio offers compassionate cremation, funeral services and pre-need funeral plans for your loved ones during your time of need. Call us today for full service memorials with many options to fit your budget. Celebrating life one fa,ily at a time.

They have always been the best at cremation of my pets. They are always caring in handling them and…read morethey make a perfect hand print of your dogs. It just makes me feel like you're working with people who really love and respect your pets.

Its always hard when you lose a pet, esp those who became a part of your family. One of the best…read moreways to commemorate them is to have them cremated with Heavenly Paws. From beginning to the end, the customer service was superb and professional. I would highly recommend this business and work with Morgan (if you can) to get your pet processed as she had amazing customer service (more on that later). Once your pet passes or if you know its almost their time, you can call Heavenly Paws to do a service order intake or you can simply fill out the form online. It's pretty straight forward to populate. I opted to have them pick up my pet from my home (there is a fee), but you also have the option of dropping them off or meeting up at the local vet/pet hospitals for pick up. Please note: Heavenly Paws does not do the euthanasia, go to your vet if you choose this route. They were very respectful pickings up your pet and they also use a coin tagging system to ensure through and through that your pet is processed altogether. I opted to pick up my pet from Heavenly Paws and the service was completed as promised (typical 3-4 week lead time). I was met with the utmost professionalism and great customer service by Morgan. She was so patient and informative. She broke down the whole cremation process and explained every detail. It made me at ease knowing they put forth the best respect to your pet and their service. Kudos to her for making this process very seamless! If you wish to commemorate your loved one, Heavenly paws is the place to go. They are timely, sensitive, and respectful to your needs and you can tell and feel that they genuinely care! Thank you Morgan and the team st Heavenly Paws for making this process so special!

they dont have anyone in the office. an employee answers the phone but she is not at the officeread more

From the owner: Dietz Memorial specializes in creating personalized granite and bronze memorials, mausoleums and…read morecolumbaria. We offer many types of memorials, which are often called gravestones, headstones, tombstones, monuments, grave markers and cemetery markers. Our goal is to help families remember loved ones by working closely with them to create memorials that represent the uniqueness of each individual in a classic and dignified manner. Our company has been serving families since 1903 and we pride ourselves on quality workmanship, service and value.

From the very beginning Castillo Funeral home showed my family and I nothing but compassion and…read morecare. The one receiving my father was so kind to us and patient with our goodbyes at the hospital, Xochitl was very compassionate and showed us kindness when calling to schedule the services and also till the end of the burial service we were still taken care of like family. The funeral home is very warm, welcoming, spacious and clean. The cost of the funeral was very reasonable as well with everything we ordered. I'll be preplanning my funeral needs here in the future.

I required duplicates of certain crucial documents pertaining to my parents, and both…read morerepresentatives Arturo and Maria were exceptionally accommodating and courteous.

Words alone could never express the gratitude I feel about Express Caskets. My Father passed on a…read moreThursday evening and I spent all day on that Friday at the funeral home and the Nursing Home picking up his items. I got home about 9 pm and started looking for caskets. I made many calls and either I had to wait until Monday to call back or I had to leave a message. You see, I didn't have a lot of time: the Funeral Home needed the casket by Tuesday. I found one company who could have shipped the casket in one day; but, I had to pay the shipping from the airport. Finally, after 1:00 am I reached Express Caskets. I spoke with a live person and was pleased with their selection, costs and delivery time. To make things even better, I was able to save a few dollars by making my payment directly to their account. Also, they were able to not only deliver by Tuesday, they delivered earlier than promised. I was finalizing the arrangements and went downstairs to wait when I was advised that the casket arrived an hour ago. I went downstairs to watch it be unpacked and was blown away by the quality. The Funeral Director asked me how much I payed and said the casket was absolutely beautiful. This is one of the most stressful times in life, not only emotionally but also financially because so many people take advantage. I am so happy for Express Caskets and their high level of dedication and honesty along with no delivery fees. They are truly the best!

Express Casket is a good company. A very polite lady helped me picked out my Brother's casket…read more She shipped it overnight to the funeral home. Saved me a lot of money.