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    Carter's Babies & Kids

    4.3 (7 reviews)
    Open • 10:00 am - 9:00 pm

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    2 years ago

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    Leanna R.

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    7 years ago

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    2 years ago

    Great customer service! I placed my order and picked up my items in the store. Everything went well.

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    Leanna R.

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    4 years ago

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    8 years ago

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    9 years ago

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    12 years ago

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    Marshalls

    Marshalls

    3.3(38 reviews)
    0.4 mi
    •$$

    Located in the Village at Waugh Chapel! Plenty of parking…read more Tons of holiday decor here! I was in the area trying to pass the time and stopped in. I wasn't looking for anything specific. I found this store wasn't super organized but I was able to snag some bargains! There was a bit of a line, but it moved along. My interaction with the employee was good.

    Absolutely horrible customer service…read more I haven't been to Marshalls in a while, so apparently there is now a different process for using the dressing rooms. I was not aware of this, and instead of simply explaining the new procedure to me, the employee working the dressing room made the entire interaction unnecessarily hostile. When I first approached the dressing room, the employee repeatedly pointed behind me and said something that sounded like "hang there." Because of her heavy accent, I genuinely could not understand what she was saying. I asked/needed her to repeat herself multiple times because I had absolutely no idea what she was trying to tell me. Instead of recognizing that I was clearly confused and explaining it, she became visibly frustrated, walked over, and slammed her hand down on the hanging station. For context, in the past I have simply told the employee how many items I had and been given a number, so I had no reason to know that the process had changed. I was not refusing to follow a rule. I literally did not understand what the employee was asking me to do. Then, on my way OUT of the dressing room, I encountered another employee. She told me to "hang there," so I hung up the clothes I did not want. She immediately snapped, "NO. ALL OF THEM," in an extremely rude tone. I understand having policies. I understand wanting customers to follow them. What I do not understand is why employees feel the need to treat a confused customer like they are a criminal instead of simply saying, "Hey, we have a new dressing room policy. Please hang all of your items here." That would have taken approximately five seconds. Instead, I left feeling embarrassed and genuinely uncomfortable over something that could have been resolved with one normal, polite explanation. If your store changes its procedures, customers cannot be expected to magically know the new rules, especially when they have not been in the store recently. The policy itself is not my complaint. The absolutely awful attitude and customer service are. I will think twice before shopping at this location again.

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    Decent price on pans

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    Blanket ladder

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    Clearance on viral coffee/tea mud

    Carter's Babies & Kids - accessories - Updated September 2026

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