1. Cartronics

    1. Cartronics

    0

    Pembroke Pines, FL

    Cartronics

    3.7 (42 reviews)
    Closed 10:00 am - 6:00 pm

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    Vehicle battery testing

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    Broke trunk deck. They said it was to fit in the subs when they could've easily taken it out. Was never confirmed by me

    These people don't care about their customers. Their post sale service is horrible. They try to sell you things you don't need. One of the consultants told me "we could've easily sold you XYZ but we didn't" like I should be grateful they didn't scam me. They broke a huge hole in my trunk deck saying it was necessary, however they never confirmed it through me. I found out AFTER like they were trying to hide it from me. There was a rattle like they left something loose on the side panel and they said theres nothing they can do and tried to sell me on dynamatt; however the rattle is not from the subs as I turned them off and it still rattles. These people do not care about customer service nor about keeping happy customers. Once they get paid they start giving you attitude. Hi-line is down the block and give way better prices for the same product and way better service. BE ADVISED. STAY AWAY.

    These people are scammers , they break shit on your car. And act like they've never seen that
    Eve S.

    Very upset. Cartronics has been my families go to when they need some work done. I originally did my HID head lights with them 2 years ago. And I came back yesterday at 11 am to drop off my car.. passenger head light was blown. It ended up being a blown bulb. Come to find out they couldn't find out what was wrong with the head light. It still DOESNT WORK btw . I came yesterday to pick up my car around 5:30p, my car was still in pieces but they already had told me that the light was not going to work and all that was left to do was to put it back together. I didn't leave not until 6:30pm due to the fact that Ivy the lady that works there kept telling me 15 more minutes , that lady is a joke. Before I left I asked her how much was it going to be she told me I was only going to be charged $30.00 I said okay . I came back today at 5p , finding out I have a balance of $80.00.. they some how ended up charging me for something else. Mind you my head lights still DONT WORK. I told the guy I was only being charged $30.00 per Ivy. Brenton told me ... they paper states , if it is the bulb - $30 If it is the blaster $45.00 The paper NEVER STATED 'that IT IS' before I left last night I made sure It was only $30.00 per ivy. Brenton making slick remarks with another customer saying ' people don't notice the value of gratitude' & ' people always complain when it's so cheap'? He was very racist , as if I was some white girl that had money to blow. And he thought by making third party remarks he was a comedian. I told him in his face if he had something to say please say it directly to me .. Is this guy serious my head light doesn't even work and I'm being charged twice as much than what was originally stated. As I was leaving , they didn't even direct me out of the warehouse , I could've crashed anything. The other guy is very rude. These people don't know customer service at all. They are very lazy and laid back . Where is Lester when you need him .. your business will fail because of the people trying conduct it in the Pines location. I will show up tm to north Miami and have a nice talk with Lester . HORRIBLE PLACE.

    Big thanks to Lester and cartronics for Getting my GTR updated with the right tunes.... highly professional and highly recommended .
    Ryan H.

    Bigs thanks to Lester and his staff for doing an awesome job on my GTR.... highly professional staff with the best customer service around... keep up the great work

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    11 years ago

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    Lester took his time and explained everything to this '90s car guy, breaking down how to make a system really rock these days

    Mentioned in 12 reviews

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